Outgoing Server password authentication trouble

Having trouble sending emails from my iphone.
I have followed the instructions provided by my email service. The only thing I don't seem able to set up correctly is for the Outgoing Mail Server.
When I choose 'password' from the authentication options (as instructed) and then go back a page ('password' is now shown next to 'Authentication' indicating that I have chosen 'password' correctly) and press 'done' .........some sort of verification process occurs and 'account verified' is shown.
However i still cant send emails and when I look in Outgoing Mail Server again 'password' has disappeared from being the selected option next to 'Authentication' (there is nothing selected next to 'Authentication')
I actually done have any idea what any of this means. I am just following some provided setup instructions, the only bit of which I can't nail is this password issue, hence my assumption that this is the cause of my failure to send emails. I guess it might be something completely unrelated.
If it helps the error message I get when emails don't go is 'The sender address -my email address - was rejected by the server'
Thanks in advance

You are not meant to see passwords. Usually the Outgoing password is the same as the Incoming.

Similar Messages

Outgoing server password not retained

I have configured my iPhone for 2 email accounts: gmail and OptOnline. According to my ISP (OptOnline), I must use their outgoing mail server. OK, no problem.
I configured my outgoing server to be the OptOnline server, along with my username and password and I'm able to send email.
The problem is that my password is not retained. So 10 minutes later, I cannot send email. When I look at the Advanced Mail settings, the Outgoing Server password field is blank. It should contain asterisks like the other password fields.
Any ideas?

You are not meant to see passwords. Usually the Outgoing password is the same as the Incoming.

Outgoing server password

Can anyone tell me how to see my outgoing server password on my email account? I'm trying to set up email on my cellphone and it keeps telling me I have the wrong password. It works on my ipad so I want to see it to make sure I'm putting the right thing on my phone.

You are not meant to see passwords. Usually the Outgoing password is the same as the Incoming.

Entering and re-entering outgoing server password

i am getting extremely frustrated at being prompted to enter my outgoing server password and my outgoing mail keeps getting hung up.
does anyone know if it is OK (or not OK) to check remember this password in my keychain and/or why is it still prompting me for this? I am having a devil of a time getting mail to go out and for some reason my domain based email shows up as online but keeps prompting for a password and smtp.gmail.com shows up as OFFLINE and /also/ keeps prompting me for an outgoing server password.
i mean, i presume this is the the same as my GMail account password, right?!
Grrrrr.

multiple machines. single point on all of them would be the router or modem, any new hardware in the mix, or a fix for something from your ISP?
Try '''[http://en.wikipedia.org/wiki/Safe_mode safe mode with Networking]'''. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: [http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-including-safe-mode Windows 8], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Windows 7], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-vista Windows Vista], [http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true" Windows XP], [http://support.apple.com/kb/ht1564 OSX]
I have recently seen issues caused by bank security software and tokens from the US military. Safe mode basically disable all of that sort of stuff so a clean connection can be attempted.

TS3899 Outgoing Mail, Password Authentication not stored after upgraded to IOS6

Hi,
After upgraded to IOS6, my email setting failed to store password authentication. Everytime i have to go through the setting to send out email. Is this a bug in IOS6? I do not encounter this when my phone is still on IOS5.1.1
Best regards
Nic

Best to delete and start over, and again make sure all info is correct. If it doesnt work try doing it under other, but first restart your phone, hold down the home and off button till the apple symbol comes up. Then redo the acount as stated.

Email outgoing server authentication

Is there a way of turning on outgoing server authentication. On the email that is built in the n95-8gb?
What I am trying to do is setup an live pop3 account mailplus
I can read my emails but can not send any.
Our POP service requires that you use Secure Sockets Layer (SSL) with the POP and SMTP connection and use SMTP authentication. This is to ensure that your email address and password are not subject to tampering. The settings are the following:
POP: pop3.live.com (port 995)
SMTP: smtp.live.com (port 25)
Note: make sure you check the box that indicates that your outgoing server requires authentication (in most mail clients this is not checked by default).
Username: your full email address
Password: your Windows Live ID password

Just to recap, this is a collection of ports I have collected over time for people who needed this information when setting up the HP ePrint app so that they could view their email from within the app. I am certain other applications also need this information. Although lengthy, I could not find a more comprehensive place to retrieve this information. Feel free to post additional information, faulty information, or other related topics below as this is simply a collection of data and it would be practically impossible to test all of them. Thank you!
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!

How do I get my outgoing server to work on my Iphone 5

I bought my Iphone 5 from Apple when it was first available. I have had an ATT acount for many years along with an MSN email account. I have had issues with sending email from my IPhone 5 since I have recieved this phone. I have deleted and readded the email application numberous times(sometimes 10 times a day), I have reset my phone a number of times, I have also changed my email password a number of times and readded to both my incoming server and outgoing server passwords. I have spoken to ATT tech support, Apple Tech support and Msn tech support multiple times, they have not been able to help me. I sometimes have gotten it to work for a few minutes to a couple of hours but as soon as I try to send an email from my phone again it will no longer send an email from my phone. I use my phone for work and this is very annoying as I have to use my email for work.I need help! I have had Iphones since the first Iphone and Mac computers for over 10 years but I am now over it, at this point I would not recommend Iphones. I am now at the point of buying a phone that I can use and it will not be an Apple Iphone.

jenylark wrote: I have deleted and readded the email application numberous times(sometimes 10 times a day),
No, you simply have not. It is not possible to delete the email application on the iPhone.
Let's assume that the email accounts were deleted and re-added, if this is done properly, the email accounts simply work.
So delete whatever account is on the phone, add them back correctly and it will simply work.
Follow the instructions provided by the email provider to add the account to the device.

Passwords Won't Save. Outgoing Server Changed to GMail?

None of my three POP mail accounts work now. The password text box field won't save any passwords and I see the word for GMail something (outgoing server?) appearing here and there although I never intended or directly did anything that would put GMail as one of my Mail Accounts.
Note: I saw an older post, 4 years old, about this but thought I'd post again since it was Archived and it's "solution," rather drastic (i.e. delete Mail preferences) and even after I did that the problem continued.
I was able to use Time Machine to get my Mail preferences back and did have clear copy of Email Settings...but it seems now I'm back to Ground Zero: what's my username, password, Authentication, etc. and the old settings I have are not working.
I'm wondering if this is linked to recently trying a Safari Extension for Google Toolbar (now uninstalled)?
Whatever...I'd like my Mail back and for it to remember Passwords and have the correct outgoing server.

Two weeks later (after post, above)
I Solved the Problem - I reinstalled Mac OSX 10.6.6 (It was rather painless)
My Mail is working again. Safari now also again remembers passwords.
Also, my Aperture's Mail export also works. (Mail is no longer grayed out).

The smtp server doesnt support password authentication.

This warning comes up when I try to set up my email. According to my email service I'm supposed to turn off password authentication for the outgoing server but I can't seem to figure out how to spit

The authentication option in the settings only offers
Password
MD5 challenge response
NTLM
HTTPMD5 digest
There is no option to turn it off???

I have an iMac, and have a Verizon DSL account. Recently, my Mac Mail keeps requesting the passwords on my account every few minutes, and will not allow me to send messages using Mac Mail. I cannot edit the outgoing server; how can I send emails?

I have an iMac, and have a Verizon DSL account (3 email addresses). Recently, my Mac Mail keeps requesting the passwords on my accounts every few minutes, and will not allow me to send messages using Mac Mail (the message says that the outgoing server was rejected. I cannot edit the outgoing server, and the keychain will not save my passwords (the ports are valid). How can I change the outgoing server to send emails, and how can I avoid having Mail request my passwords every 2 minutes? Verizon, as usual, will not provide support to iMacs.

Is there an email saved in your drafts or outbox folder? I suspect that Mail is continually trying to send it, and each time Google is rejecting the email message.
You can open the message and then delete it from your Outbox folder. Then try removing all @gmail email addresses from it and seeing whether you can send to the other folks. I suspect that will work.
With email, if an SMTP server *can* verify email addresses, sometimes it will and it will refuse to send messages. If a message has to be relayed across servers, no verification is done, and you'll get a bounce if an email address is bad.

How do i put in password for outgoing server on email account

From yesterday afternoon I cannot get emails, or send them, on ipad, ipod or PC using Mozilla. On Ipad and ipod it tells me my password is wrong. I have tried re-entering password but cannot remember how to put password in for the outgoing server. Can anyone help please?

Settings > Mail, Contacts, Calendars > Your Email Account > Outgoing Mail Server > Outgoing Mail Server you want to edit > User Name & Password
Be sure to tap on Save or Done When finished.

How can I configure an outgoing server that has a different password than the rest of my email account?

I have a work email account where the password for my incoming server is different than the password for my outgoing server. I cannot find how to change this in the outgoing server settings on thunderbird. Any help would be very appreciated!

Try to add another SMTP server using correct password then tell the mail account to use that smtp server.
* Tools > Account settings > Outgoing Server (SMTP)
* click on 'Add'
* enter a Description so you can easily tell which server this is.
* enter server details.
* userbame = full email address
* password = correct smtp password.
* click on OK
Then tell your mail account to use that smtp server.
* select the mail account name in left column
* bottom right section 'Outgoing server (SMTP)
* click on drop down and select the smtp server you just added.
* click on OK to save changes to Account Settings.
Note: Account Settings can be located via various methods:
Menu Bar
* Tools > Account settings
Mail Toolbar:
* menu icon > Options > Account Settings
FolderPane:
* right click on mail account and select 'Settings'

I need help authenticating my outgoing server settings in setting up my work email on my Galaxy S5. It says unable to authenticate or connect to server and I even called helpdesk at my email support and they tried every possible port (80, 25, 3535 or 465

I need help authenticating my outgoing server settings in setting up my work email on my Galaxy S5. It says unable to authenticate or connect to server and I even called helpdesk at my email support and they tried every possible port (80, 25, 3535 or 465 SSL) and none of them work. Please help!

You will need to get the required info to create/access the account with an email client from your school.
Are you currently accessing the account with an email client on your computer - if you have a Mac with the Mail.app, or if you have a PC with Outlook Express, etc.? If so, you can get the required account settings there.

Trouble sending email with password authentication in 10.5.6

I just replaced two macs running 10.4.11 with two running 10.5.6. I am now unable to send email through an SMTP server that requires password authentication. I am able to send email if I switch to a server not requiring authentication, but the authenticating server is preferred.
I migrated both systems using Migration Assistant, so hopefully that copied everything correctly, but I have subsequently retyped the name and password several times to be sure.
If I setup a 10.4.11 machine beside its 10.5.6 inheritor, the mail preferences look identical to me (modulo changes in layout between the two versions). If I use Connection Doctor, the 10.4.11 machine quickly gives the server a green light while the 10.5.6 machine spins for a while and finally assigns a red light.
What am I missing?

Here is my output -- I have removed personal info
CONNECTED Mar 26 14:00:20.859 [kCFStreamSocketSecurityLevelNone] -- host:smtpauth.private1.ch -- port:587 -- socket:0x1b918cd0 -- thread:0x1bc96d20
READ Mar 26 14:00:20.877 [kCFStreamSocketSecurityLevelNone] -- host:smtpauth.private1.ch -- port:587 -- socket:0x1b918cd0 -- thread:0x1bc96d20
220 removed.removed.com ESMTP Service (The Blue Window 8.0.022) ready
WROTE Mar 26 14:00:21.125 [kCFStreamSocketSecurityLevelNone] -- host:mail.private2.com -- port:25 -- socket:0x1bc63a10 -- thread:0x17700350
EHLO [IP address removed]
READ Mar 26 14:00:21.247 [kCFStreamSocketSecurityLevelNone] -- host:mail.private2.com -- port:25 -- socket:0x1bc63a10 -- thread:0x17700350
250-swh1.sellwebhost.com Hello [IP address removed] [IP address removed]
250-SIZE 52428800
250-AUTH PLAIN LOGIN
250 XXXA
WROTE Mar 26 14:00:21.293 [kCFStreamSocketSecurityLevelNone] -- host:mail.private2.com -- port:25 -- socket:0x1bc63a10 -- thread:0x17700350
READ Mar 26 14:00:21.412 [kCFStreamSocketSecurityLevelNone] -- host:mail.private2.com -- port:25 -- socket:0x1bc63a10 -- thread:0x17700350
235 Authentication succeeded
WROTE Mar 26 14:00:21.458 [kCFStreamSocketSecurityLevelNone] -- host:mail.private2.com -- port:25 -- socket:0x1bc63a10 -- thread:0x17700350
QUIT
WROTE Mar 26 14:00:25.897 [kCFStreamSocketSecurityLevelNone] -- host:smtpauth.private1.ch -- port:587 -- socket:0x1b918cd0 -- thread:0x1bc96d20
EHLO [IP address removed]
READ Mar 26 14:00:25.918 [kCFStreamSocketSecurityLevelNone] -- host:smtpauth.private1.ch -- port:587 -- socket:0x1b918cd0 -- thread:0x1bc96d20
250-removed.removed.com
250-8BITMIME
250-PIPELINING
250-HELP
250-AUTH=LOGIN
250-AUTH CRAM-MD5 DIGEST-MD5 LOGIN
250 SIZE 26214400
WROTE Mar 26 14:00:25.940 [kCFStreamSocketSecurityLevelNone] -- host:smtpauth.private1.ch -- port:587 -- socket:0x1b918cd0 -- thread:0x1bc96d20
AUTH LOGIN
READ Mar 26 14:00:25.966 [kCFStreamSocketSecurityLevelNone] -- host:smtpauth.private1.ch -- port:587 -- socket:0x1b918cd0 -- thread:0x1bc96d20
334 VXNlcm5hbWU6
WROTE Mar 26 14:00:25.989 [kCFStreamSocketSecurityLevelNone] -- host:smtpauth.private1.ch -- port:587 -- socket:0x1b918cd0 -- thread:0x1bc96d20
a2FyaW0uYWxp
READ Mar 26 14:00:26.012 [kCFStreamSocketSecurityLevelNone] -- host:smtpauth.private1.ch -- port:587 -- socket:0x1b918cd0 -- thread:0x1bc96d20
334 UGFzc3dvcmQ6
WROTE Mar 26 14:00:26.044 [kCFStreamSocketSecurityLevelNone] -- host:smtpauth.private1.ch -- port:587 -- socket:0x1b918cd0 -- thread:0x1bc96d20
READ Mar 26 14:00:26.481 [kCFStreamSocketSecurityLevelNone] -- host:smtpauth.private1.ch -- port:587 -- socket:0x1b918cd0 -- thread:0x1bc96d20
235 LOGIN authentication successful
WROTE Mar 26 14:00:26.508 [kCFStreamSocketSecurityLevelNone] -- host:smtpauth.private1.ch -- port:587 -- socket:0x1b918cd0 -- thread:0x1bc96d20
QUIT
CONNECTED Mar 26 14:00:52.900 [kCFStreamSocketSecurityLevelNone] -- host:mail.private2.com -- port:25 -- socket:0x1bcecfb0 -- thread:0x1bc4d330
READ Mar 26 14:00:53.116 [kCFStreamSocketSecurityLevelNone] -- host:mail.private2.com -- port:25 -- socket:0x1bcecfb0 -- thread:0x1bc4d330
220-**********************************************************************
220-*******************************************************************
220 *****************
CONNECTED Mar 26 14:00:57.733 [kCFStreamSocketSecurityLevelNone] -- host:smtpauth.private1.ch -- port:587 -- socket:0x179edaf0 -- thread:0x179d4150
READ Mar 26 14:00:57.773 [kCFStreamSocketSecurityLevelNone] -- host:smtpauth.private1.ch -- port:587 -- socket:0x179edaf0 -- thread:0x179d4150
220 removed.removed.com ESMTP Service (The Blue Window 8.0.022) ready
WROTE Mar 26 14:00:58.169 [kCFStreamSocketSecurityLevelNone] -- host:mail.private2.com -- port:25 -- socket:0x1bcecfb0 -- thread:0x1bc4d330
EHLO [IP address removed]
WROTE Mar 26 14:01:02.802 [kCFStreamSocketSecurityLevelNone] -- host:smtpauth.private1.ch -- port:587 -- socket:0x179edaf0 -- thread:0x179d4150
EHLO [IP address removed]
READ Mar 26 14:01:02.828 [kCFStreamSocketSecurityLevelNone] -- host:smtpauth.private1.ch -- port:587 -- socket:0x179edaf0 -- thread:0x179d4150
250-removed.removed.ch
250-8BITMIME
250-PIPELINING
250-HELP
250-AUTH=LOGIN
250-AUTH CRAM-MD5 DIGEST-MD5 LOGIN
250 SIZE 26214400
WROTE Mar 26 14:01:02.852 [kCFStreamSocketSecurityLevelNone] -- host:smtpauth.private1.ch -- port:587 -- socket:0x179edaf0 -- thread:0x179d4150
AUTH LOGIN
READ Mar 26 14:01:02.875 [kCFStreamSocketSecurityLevelNone] -- host:smtpauth.private1.ch -- port:587 -- socket:0x179edaf0 -- thread:0x179d4150
334 VXNlcm5hbWU6
WROTE Mar 26 14:01:02.901 [kCFStreamSocketSecurityLevelNone] -- host:smtpauth.private1.ch -- port:587 -- socket:0x179edaf0 -- thread:0x179d4150
a2FyaW0uYWxp
READ Mar 26 14:01:02.924 [kCFStreamSocketSecurityLevelNone] -- host:smtpauth.private1.ch -- port:587 -- socket:0x179edaf0 -- thread:0x179d4150
334 UGFzc3dvcmQ6
WROTE Mar 26 14:01:02.948 [kCFStreamSocketSecurityLevelNone] -- host:smtpauth.private1.ch -- port:587 -- socket:0x179edaf0 -- thread:0x179d4150
READ Mar 26 14:01:02.973 [kCFStreamSocketSecurityLevelNone] -- host:smtpauth.private1.ch -- port:587 -- socket:0x179edaf0 -- thread:0x179d4150
235 LOGIN authentication successful
WROTE Mar 26 14:01:02.996 [kCFStreamSocketSecurityLevelNone] -- host:smtpauth.private1.ch -- port:587 -- socket:0x179edaf0 -- thread:0x179d4150
QUIT
READ Mar 26 14:01:14.882 [kCFStreamSocketSecurityLevelNone] -- host:mail.private2.com -- port:25 -- socket:0x1bcecfb0 -- thread:0x1bc4d330
250-removed.removed.com Hello [IP address removed] [IP address removed]
250-SIZE 52428800
250-AUTH PLAIN LOGIN
250 XXXA
WROTE Mar 26 14:01:14.934 [kCFStreamSocketSecurityLevelNone] -- host:mail.private2.com -- port:25 -- socket:0x1bcecfb0 -- thread:0x1bc4d330
READ Mar 26 14:01:15.049 [kCFStreamSocketSecurityLevelNone] -- host:mail.private2.com -- port:25 -- socket:0x1bcecfb0 -- thread:0x1bc4d330
235 Authentication succeeded
WROTE Mar 26 14:01:15.120 [kCFStreamSocketSecurityLevelNone] -- host:mail.private2.com -- port:25 -- socket:0x1bcecfb0 -- thread:0x1bc4d330
QUIT

How can I avoid re-configuring my outgoing server when travelling?

I have always "reconfigured" my 'outgoing server' -- the smtp setting under MAIL preferences -- when travelling outside my ISP's service area. (For 12 years with Eudora, and now 4 years with MAIL). But often at hotels, or in airports, it's not possible to get the info, that is, the smtp designator for the ISP serving the hotel or airport. When unable to get that info, I have to revert to using my home ISP's "webmail" which is clunky, limited, slow, inflexible, and doesn't integrate well with my Apple MAIL later. I hate using it.
When I AM able to get the local smtp designator info when on the road, it nearly always does the trick and I am able to do all my email work as I would back at my home office.
However, recently, I stayed with a friend on the west coast, (let's call him Brian) who is something of a Mac expert, but he was unable to confidently give me the smtp designators for his local ISP-- apparently because he never has to change his smtp configuration when on the road! Like me, he uses two servers, that is, he is connected at his home via the phone company's DSL service using a high speed modem, but he likes to retain the email address he had originally got from an earlier ISP he used, back when he was on dial-up. So he pays that ISP a monthly $5.00 to allow him to continue to use the email address he has had since being their customer way back when. So we called both of Brian's ISP's and got their smtp designators. However, neither of these, when plugged into my MAIL preferences, would allow me to "send" using Apple MAIL and I was again obliged to use my clunky webmail.
Now, it seems to me he is being "relayed" (is that the right term?) by the phone company sending outgoing mail over to the older ISP, and the older ISP relays his mail over to the phone company's server to give him his incoming mail. When I am visiting him, this may be to confusing for the smtp configuration in my MAIL.
I would think not, though, because I have a similar setup: I connect to a cable company modem from my home on the east coast, but my address is the one I got from our local phone company before high-speed became available to us via the cable TV service. When we switched from the phone company's dial-up to the cable company's high- speed, we kept the original email address --which was specific to the phone company-- and we pay $5.00 per month for the privilege. Seems very similar to Brian's setup.
However, at Brian's, changing the smtp designator doesn't work to allow me to send emails from Apple's MAIL program.
Brian tells me he doesn't have to do this smtp change when he travels, with his Apple MAIL. He doesn't know why I do it, nor why I should have to. I suspect, that unknown to him, his ISP has some kind of setup whereby his smtp designation is a sort of "universal" outgoing server designation, and his outgoing emails are accepted no matter which ISP he is using when away from home. And I think my MAIL configuration must be incompatible with that. This is just my suspicion.
So my questions are:
1. why doesn't Brian have to re-configure his smtp outgoing server when he travels? and...
2. how can I get that kind of universal "email send-ability" when I travel, and not have to be challenged with having to re-do my outgoing server when travelling, using Apple's MAIL?
Any insights will be most gratefully received!!!!
PS I'm using Snow Leopard on MacBook 10.6.8; I think Brian is using Leopard on a 15-in Powerbook.

Many email providers allow you to send from outside their network if you set up authentication to their servers in your outgoing mail server setup. You may wish to confirm this with your email provider, but you can just try this:
1) Go to the Accounts preference in Mail
2) Select your email account
3) On the Account Information tab, locate the "Outgoing Mail Server" section and pull the menu down to "Edit SMTP Server list"
4) Select the appropriate outgoing server and go to the Advanced tab
5) In the Authentication pulldown, select "Password" and enter in your email account ID and password
6) Click all the applicable "OK" buttons to close it all up and save the information.
That may work with your email provider, or they may have additional settings needed such as "Use Security Sockets Layer (SSL)". Your provider should be able to tell you what specific settings you need if the basic user name and password don't work.
Regards.

Outgoing Server password authentication trouble

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