Outgoing server rejects password; can't send mail

Today, for no apparent reason, I can't send out any mail. No hardware, no software changes. (I'm use Mail 2.0.7 with my iMac G5.)
When I try to send mail I get this message: "The SMTP server “outgoing.yahoo.verizon.net” rejected the password for user “carolbenham”
My provider — Verizon DSL — took me through their process and the password I'm entering is correct and works for both signing in, sending and receiving e-mail on my their web page e-mail. It ONLY doesn't work with Mac's Mail program. Only Mac's Mail program says the correct password is rejected.
Idea anybody? I'm desperate!

Thanks Simon. I'm keeping that fix in mind for next time. For no reason whatsoever, Mail.app stopped asking me for a password (and then rejecting it) after the computer had been unused and asleep for a couple of hours. It sent all the outgoing mail automatically as soon as I launched the program.
Too strange!

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Can't log in to my (mobileme) email on Mail/Server rejecting password, Can't log in to my (mobileme) email on Mail/Server rejecting password

Hi all,
I went to check my email in mail last night and my mobileme account was offline. (Gmail account is online no problem). I clicked to take it back online, but it wouldn't accept my password. My parents also have this address on their mail (2 x macbook pros on lion, 2 x iphone 4, 1 x ipad4 -if this is relevant!) as its our main business account. The same situation was on their devices.
I came into the studio this morning and tried the following on my computer:
-Re-setting password on iforgot. (This took a few attempts as I can't use alternative email address as it doesn't work and is years old, and it kept telling me my security question (Bday) was wrong when it was correct...) I got there in the end and changed the password successfully.
-Went to remove keychain, but there was nothing there at all for the account
-Deleting account and re-setting up. This didnt work, as it wouldnt accept my password (new or old).
This happened a few weeks ago as well, and resetting the password and resetting the account worked.
I also did the same on my parents devices, and the new account was set up fine, so we can at least access the emails via their computers.
The differences between the computers, and what I'm guessing the problem is, I am on Snow leopard (10.6.8), on old version of mail (4.5) and obviously not connected to icloud. They are on lion and the latest versions of mail, and on icloud.
I desperately don't want to upgrade to lion as I run lots of expensive software off my machine, (photoshop, illustrator, indesign, after effects etc) and don't want lion to mess them up.
Do you think the fact i'm on such an old version is the problem? Why would the account have been taken offline on the other devices initally though?
I have had different messages popping up:
"The MobileMe IMAP server “mail.me.com” rejected the password for user...."
"Logging in to the MobileMe IMAP server “mail.me.com” failed. Make sure the user name and password you entered are correct, then click Continue. If the information isn’t correct, you cannot receive messages."
And something about the certificate not being secure.
Sorry, this has been all over the place - very behind now and rushing!! Hope it makes sense and someone can help soon, as I need to send a ton of emails this afternoon off my machine! :-) Thanks in advance!!

comicstripper1 wrote:
I desperately don't want to upgrade to lion as I run lots of expensive software off my machine, (photoshop, illustrator, indesign, after effects etc) and don't want lion to mess them up. ...
You can continue to run most PowerPC software in Mt. Lion by installing Snow Leopard Server into Parallels 8:
[click on image to enlarge]
Apple is now selling Snow Leopard Server for $19.99 + sales tax & shipping costs at 1.800.MYAPPLE (1.800.692.7753) - Apple Part Number: MC588Z/A (telephone orders only).

Outgoing server times out - can't send any emails and don't know what to do

I receive emails just fine in my MobileMe account but when I try to send them they get stuck in outbox ****. It is an IMAP account and I have tried the connection doctor - which shows the server times out - as does the message box that pops up. I have a Genius Bar appointment for tomorrow but this is driving me crazy. Any insight would be much appreciated!

I had this occur several times before, some time ago & wish I wrote down the fix. I too am experiencing the same issue for the last 2 days; so my guess is it must not be my computer since nothing has been changed except I did a "sync" & that is the only thing different in the last few days.

Can't send mail, get message: the smtp server rejected the password. I tried lock and unlock keychain. I tried unlock captcha. Gmail works okay, it is Mail that does not. Help!! :(

Can't send mail, get message: the smtp server rejected the password. I tried lock and unlock keychain. I tried unlock captcha. Gmail works okay, it is Mail that does not. Help!!

Hi
You need to check with your ISP whether or not the send mail server (SMTP) requires a password. Some do, but many do not. When you know the correct password to send mail, then you need to tell Mail as follows:
Mail menu > Preferences > Accounts > Select the account
Click on the Outgoing Mail Server (SMTP) combo box, and select Edit SMTP Server List...
In the Account Information tab put the server name
In the Advanced Tab, set up the authentication information from your ISP.
Good luck
Bob

Can't send mail- password rejected

I just got a new MacBook and after setting up Mail, I can receive emails but I can't send them. I get an error message that reads "The SMTP server “smtpauth.earthlink.net” rejected the password. Please re-enter your password, or cancel." But then when I re-enter the password, it still rejects it. I've read every troubleshooting thing I can find, but nothing will solve this problem. I've checked the outgoing mail server, my user name and password and everything is correct. And I still can't send mail. HELP!

Hi
You need to check with your ISP whether or not the send mail server (SMTP) requires a password. Some do, but many do not. When you know the correct password to send mail, then you need to tell Mail as follows:
Mail menu > Preferences > Accounts > Select the account
Click on the Outgoing Mail Server (SMTP) combo box, and select Edit SMTP Server List...
In the Account Information tab put the server name
In the Advanced Tab, set up the authentication information from your ISP.
Good luck
Bob

TS4291 I can't send mail from my iPad apps, I just get the error message, 'The recipient- was rejected by the server because it does not allow relaying.' Does anyone know what this means and how to fix the problem.

I can't send mail from my iPad apps, I just get the error message, 'The recipient… was rejected by the server because it does not allow relaying.' Does anyone know what this means and how to fix the problem.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Can't send mail - outgoing server problem

I am using Mail. OS X.4.6. Yesterday I used Mail with no problem. Today when I 'sent' an email, a pop up told me I couldn't use the outgoing server (the server in the email account selected), and suggested two others (one of which is no longer an account). The outgoing server for the email account selected has not changed.

Mail keeps information about outgoing servers in a separate list, independently of any specific mail account. The account settings just associate one of the available outgoing servers with each account. Deleting an account doesn't remove the outgoing server from the list. Orphaned or dangling outgoing server entries (i.e. not associated with any account) sometimes cause sending problems, so you may want to fix that, even though it could very well have nothing to do with your problem -- actually, it could very well be that you don't have a problem, and this is just a transient error.
Go to Preferences > Accounts > Account Information > Outgoing Mail Server (SMTP), choose Edit Server List from the popup menu, and delete any servers that shouldn't be there. The Edit Server List sheet shows the account each outgoing server is associated with.
Alternatively, Mail comes with some scripts available under the Script menu when that menu is enabled. There is a Manage SMTP Servers there that finds any unused outgoing mail servers and gives you the option to delete them. Type "Script Menu" in Mail Help for more information on this feature.

Can't send mail with server -- upgrade OS?

I have a new MB, so have been setting things up. In the course of all this, I realized, what with checking settings, etc., that I can easily send mail from the new laptop, which is running whatever the latest OS is -- I think that's 15.5.5, but I have nearly constant difficulties with Mail on my desktop, which is running 15.5.2. I keep getting -- but not always -- messages saying mail can't be sent using the selected server; do I want to try another server or try later, or what. But on the laptop -- I don't get that at all.
I did a search on the Apple site and its recommendation? Upgrade the OS. Now, I can certainly do that, though I always hold my breath for fear something will go wrong and I'll break something that wasn't broken, so to speak.
Is anyone else having this issue? Did upgrading the OS stop it? I probably will have to, because I really do need the Mail program to work as it should. I'm getting ready to move to it from Entourage, but I can't if I can't send mail.

I suddenly started having the can't send mail problem yesterday, and I'm on 10.5.5, so upgrading the OS is not a fix. I followed all the directions here: http://support.apple.com/kb/TS1307?viewlocale=en_US
and that did not work. But it might, if quitting is done at the right time....
I don't know what fixed it, and I'm not sure if it will remain fixed (last night I fixed it on my own, only to find when I started up this morning that it wasn't working again), but today I followed the advice from another discussion to delete the outgoing server (in prefs/accounts/outgoing pulldown menu) and make a new one... make sure to delete all mail that is pending (anything in outbox save as draft and delete)... and to quit. In other words - follow the instructions on the support page or some of the other discussions, but quit before trying to send again. The other thing I did was do a software upgrade - there was something for airport and a security fix that I installed. Whether it was doing just the right stuff in just the right order or if it was the software installs that moved things along, I can't say. By the looks of it, this seems to be a long time issue for Apple Mail, though I've been using it for years without issue.

Can't Send Mail Via HughesNet SMTP Server

After installing 10.5 I find that I can receive mail from my ISP (HughesNet) but I can't send mail through the smtp server. I've tried every setting possible and even duplicated the settings off my wife's 10.4.10 iMac and I still can't send mail. All I see is that the smtp service is "Offline."
Fortunately, I have a .Mac account so I can send mail using that smtp server. But I'd like to be abel to use my HughesNet server.
Does anyone have any suggestions?

My mom uses RoadRunner by Time Warner. She was able to receive email using Leopard and Mail but not send. SMTP server was the big problem like everyone else here experienced. We finally were able to get it to work using many ideas here. What we did:
1) Delete com.apple.mail.plist from the User/Library/Preferences folder (BACK UP YOUR EMAIL FIRST)
2) Open Mail and create a new account but disable the automatic set-up feature, put your info in manually.
3) Uncheck " Use only this server" from the outgoing mail
4) Under the Advanced tab on Mail Prefs "port set to 25", Uncheck "SSL" box, and uncheck "Use Authentication"
5) Now hit Create
It took Mail about 20 minutes to contact the SMTP server, but it did and now I can send and receive Mail without any problems on her computer.
Bad Apple...stop criticizing MS and Vista when your own house is not in order yet. Hope this helps someone out there.....

Can receive but can't send mail via BT Yahoo SMTP server port 995

Suddenly I can't send mail from my BT/Yahoo account but can still receive mail. The message that i get is that it was rejected by the server. I have not changed the server - it is still SMTP via port 995, using SSL. Help!! Why should this have ocurred out of the blue and what do I do?

Hi Dancing Brave,
Thanks for visiting Apple Support Communities.
I recommend starting with the steps in this article if you are not able to send mail:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Best,
Jeremy

Can't send mail - server properly configured and up

I'm unable to send mail. Here's roughly the sequence of events that
got me where I am:
1) Connect through a firewall using VPN (the Cisco VPN client)
over the wireless interface
2) Compose a message, and click 'Send'
3) The server is down, so I get the "Can't send e-mail" pop-up
dialog
4) Click 'Try later'
5) Reconnect later while the server is up, and try to send
6) Still see the "Can't send" pop-up
Steps 3) and 4) happened a lot. In particular, turning on the
wireless interface in order to connect over VPN causes Mail to try
(and fail) to connect to the server.
The server is up; I can reach it with "telnet <server> 25".
Moreover, Mail's own "Connection Doctor" says it's able to connect
to the server.
This configuration worked until the sequence of events described above,
and nothing on the server side has changed since.
I've tried everything I can think of to get Mail back in a working state.
Notably I've deleted the contents of "Outbox", quit Mail, and then restarted.
I've also deleted and re-created the server configuration, without success.

Two additional data points:
1) I found a mail server I could use from outside the firewall.
When I added that server, and closed the VPN session, Mail was
(finally!) able to send. (But see below why you shouldn't rush
to blame VPN).
2) When there are two mail servers configured in preferences, the
"Can't send mail" pop-up gives you the list of choices. If you
select an alternate server from the list, the "Try selected
server" button ought to try the new server. Instead, the
pop-up reappears, still complaining about the old server.
As for why I'm not prepared to blame (only) the VPN:
* Note that the server is perfectly accessible; telnet works,
and Mail's Connection Doctor says the server is up.
* Point 2) above indicates some problem in Mail with the logic
for retrying access to the failed server.

Can't send mail on iOS 5 devices with iCloud

A long time ago I signed up for a .Mac trial to use that address with iChat. The trial expired, and, as expected, the address continued to work with iChat, though it no longer functioned as an email address. It then came to be my Apple ID. Now, having set that Apple ID up for use with iCloud, my iOS devicess are having trouble sending, and only sending email from my iCloud address. The reason is this: I logged into <username>@mac.com for iCloud (as that's my Apple ID), and everything set up right except the mail address that iOS Mail thinks I have. It thinks the mail address for the iCloud account is <username>@mac.com. When I send mail to <username>@me.com, my iOS devices get it just fine, but when I try to send mail back, it tries to send it from the @mac.com address, and therefore fails as that is not a valid email address.
I've tried to go into the settings and change the email address that it uses for iCLoud, but with no luck. I see a place to change it, but it is grayed out and won't let me select it and bring up a keyboard to change it.
Is there any way to tell it that it assumed the wrong email address for my iCloud? Or is there no way to send iCloud email from my iOS devices?
Thanks in advance!
P.S. I can send mail via iCloud from the web app and from Apple Mail (OS X Lion), but not from iOS devices because of this glitch. I can also send mail from iOS devices using other email accounts (Gmail, Yahoo).

I found a work around that works. Got to Settings...Icloud....account......advanced....outgoing mail server.....
Add an "other" server.
Host Name p01-smtp.mail.me.com
Put in your me.com email address as username and your Apple ID password
SSL is on
Authentication is password
Server port 587
This worked for me.....I will use this until the bug is fixed. (you may need to use p02, p03 etc) Don't make this server your primary. Leave it in "on" status in the other category.
Good luck

Can't send mail... after 4 months of using it

I'm stumped... help me out please.
When i send a mail out, this message pops up, "Error : This Message could not be delivered and will remain in your Outbox until it can be delivered. Sending the message content to the server failed."
So it's still in my mailbox. But then, it shows up in my gmail account and on my blackberry as a sent mail, but the receiver never gets it. Also, i can still send mail from both my blackberry and gmail.com... just not from Apple Mail.
What's going on?

Sometimes an ISP provider blocks one of your incoming
Mail ports and "won't notify you". ( Why? probably it's their protection software )
In my case Comcast blocked my Port 25 and my Outgoing kept bouncing.
Incoming was fine.
Make sure when you change your Port to 587,
You also check "ON" the Secure Sockets Layer box right underneath,
Then change Authentication: to Password
Then enter your name and password
and click OK.
The reps at most of the providers
are useless and won't tell you
the second part of the solution.
It took me 2 days and 4 reps
at Comcast to find this out
and 10 hours of trying to
clean my Mac...
which they will always
blame.
Best of Luck, Tom

Receiving mail, but can't send mail with attachments?

Hello,
I can't send mails anymore, I have been able to send some without any attachments (i.e. reply doesn't work as it automatically attaches the original text). This started 3 days ago. Also, my mail doesn't seem to recognize powerpoint and word docs., but I a know the people who have send me such files do not have VISTA. When I choose "open with" then it works. So I have 2 problems, one being moe urgent then the other.
1) can't send mail with attachments
2) .doc (word), .pps (powerpoint)attachments are not always recognized.
thank you all!!!

Try going into Settings > Mail, Contacts, Calendars > select the account > account name , tap on SMTP (under the 'Outgoing Mail Server' heading) and then tap on your Primary Server and try entering your email account and password and see if it then works

HT1430 Can't send mail ( can only receive mail)

How can I receive Mai ?

Your are asking two different and opposite the questions.
If you can't send mail .... Check the outgoing mail server setting. Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

Outgoing server rejects password; can't send mail

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