Outgoing server settings entered correctly but will not update and tries to send under old settings

Question

I can receive all of my emails correctly but can not send any emails. I have set up under a different program and it works fine. I have tried to update thunderbird by its settings and it does not provide any options?? I am running ubuntu 14.04lts.
My outgoing mail settings are correct but when thunderbird tries to send it uses old settings and does not update to the new mail server.
https://app.box.com/s/i27ulu2zq53iaq444boxoo7dp047qgyt
https://app.box.com/s/ivujudbq64mp8e5fd0pzkv5yt724bzta
https://app.box.com/s/zwj25bxv10sad27fcuov2ters23lcvu8
Thanks in advance

Answer 1

Application Basics
Name: Thunderbird
Version: 31.4.0
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:31.0) Gecko/20100101 Thunderbird/31.4.0
Profile Directory: Open Directory
(Unknown location)
Application Build ID: 20150112185638
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Memory Use: about:memory
Mail and News Accounts
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (imap) imap.netregistry.net:993, SSL, passwordCleartext
OUTGOING: smtp.netregistry.net:465, SSL, passwordCleartext, true
account5:
INCOMING: account5, , (imap) imap.netregistry.net:993, SSL, passwordCleartext
OUTGOING: smtp.netregistry.net:465, SSL, passwordCleartext, true
account6:
INCOMING: account6, , (imap) imap.netregistry.net:993, SSL, passwordCleartext
OUTGOING: smtp.netregistry.net:465, SSL, passwordCleartext, true
account7:
INCOMING: account7, , (imap) imap.netregistry.net:993, SSL, passwordCleartext
OUTGOING: smtp.netregistry.net:465, SSL, passwordCleartext, true
account9:
INCOMING: account9, , (pop3) mail.crochead.com:110, plain, passwordCleartext
OUTGOING: mail.crochead.com:465, SSL, passwordCleartext, true
account10:
INCOMING: account10, , (imap) imap.crochead.com.au:143, alwaysSTARTTLS, passwordEncrypted
OUTGOING: smtp.netregistry.net:465, SSL, passwordCleartext, true
account11:
INCOMING: account11, , (imap) mail3.bigcommerce.com:993, SSL, passwordCleartext
OUTGOING: mail3.bigcommerce.com:587, alwaysSTARTTLS, passwordEncrypted, true
Crash Reports
Extensions
Enigmail, 1.7.2, true, {847b3a00-7ab1-11d4-8f02-006008948af5}
Lightning, 3.3.4, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Messaging Menu and Unity Launcher integration, 1.3.1, true, [email protected]
Provider for Google Calendar, 0.32, true, {a62ef8ec-5fdc-40c2-873c-223b8a6925cc}
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 204800
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
extensions.lastAppVersion: 31.4.0
general.autoScroll: true
mail.openMessageBehavior.version: 1
mailnews.database.global.datastore.id: 912c1d9f-f79f-4a8b-9bf5-5c273fa7a3c
mailnews.database.global.indexer.enabled: false
mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
network.cookie.cookieBehavior: 2
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1424651152
places.history.expiration.transient_current_max_pages: 104858
plugin.importedState: true
print.print_bgcolor: false
print.print_bgimages: false
print.print_colorspace: default
print.print_downloadfonts: false
print.print_evenpages: true
print.print_in_color: true
print.print_margin_bottom: 0.5
print.print_margin_left: 0.5
print.print_margin_right: 0.5
print.print_margin_top: 0.5
print.print_oddpages: true
print.print_orientation: 0
print.print_page_delay: 50
print.print_paper_data: 0
print.print_paper_height: 279.40
print.print_paper_name: na_letter
print.print_paper_size_type: 1
print.print_paper_size_unit: 1
print.print_paper_width: 215.90
print.print_plex_name: default
print.print_resolution_name: default
print.print_scaling: 1.00
print.print_shrink_to_fit: true
print.print_to_file: false
print.print_unwriteable_margin_bottom: 56
print.print_unwriteable_margin_left: 25
print.print_unwriteable_margin_right: 25
print.print_unwriteable_margin_top: 25
privacy.donottrackheader.enabled: true
security.disable_button.openCertManager: false
security.disable_button.openDeviceManager: false
Graphics
Adapter Description: X.Org -- Gallium 0.4 on AMD KABINI
Vendor ID: X.Org
Device ID: Gallium 0.4 on AMD KABINI
Driver Version: 3.0 Mesa 10.1.3
WebGL Renderer: false
GPU Accelerated Windows: 0
AzureCanvasBackend: cairo
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: none
AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 0
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.6
4.10.6
NSS
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
NSS Util
3.16.2.3
3.16.2.3
NSS SSL
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
NSS S/MIME
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC