Outgoing SMTP server says "offline" can't send e-mails

Set up new iCloud e-mail. Incoming mail works. Outgoing SMTP server says "offline." Can't send e-mails from this account. Need info on how to set it up. Thanks.
M

You might want to try signing out of your iCloud account, then back in. Go to System Preferences>iCloud, click Sign Out, choose Delete at all of the prompts, restart your Mac, then sign back in.
This deletes the account and your iCloud data from your Mac, but not from iCloud. It will reappear on your Mac when you sign back in, after a brief delay as it redownloads.

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Icloud SMTP server is offline, can't send out mail

I am having a problem, can't send out mail with my iCloud account. Password is ok, but it says "offline" On Mavericks OS

You might want to try signing out of your iCloud account, then back in. Go to System Preferences>iCloud, click Sign Out, choose Delete at all of the prompts, restart your Mac, then sign back in.
This deletes the account and your iCloud data from your Mac, but not from iCloud. It will reappear on your Mac when you sign back in, after a brief delay as it redownloads.

The mailbox I set up has suddenly change the outgoing SMTP server to offline. Whatever I do I cannot edit it to become online

the mailbox I set up has suddenly change the outgoing SMTP server to offline. Whatever I do I cannot edit it to become online

Hello Jeba1969
Use Connection Doctor to see what is causing it to be offline, like a incorrect password or a different setting for authentication. Check out the article below to get a start on troubleshooting your issues with sending mail.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Mail Setup Assistant
http://www.apple.com/support/macosx/mailassistant/
Regards,
-Norm G.

Outgoing SMTP server is offline

MacBook Pro, Using OSX Yosemite, apple mail client, gmail address
IMAP addresses are online but SMTP outgoing is offline. I have tried Connection Doctor and get the red dot everytime. Cannot try diagnostics as it is light grey. Please advise asap.

Hi Suzie9,
Thanks for visiting Apple Support Communities.
It sounds like you're not able to send email from Gmail on your MacBook Pro after updating to Yosemite.
There could be several causes of the behavior. I would start with the troubleshooting steps in the "Mail Connection Doctor shows one or more red dots in the account Status column" section of this article:
OS X Mail: Troubleshooting sending and receiving email messages
This article contains a variety of steps that can help resolve an issue like the one you're seeing.
All the best,
Jeremy

Broke what didn't need fixing -- can't send e-mail

I upgraded to Leopard yesterday, and have lost the ability to send e-mails. I talked to the guy at Cox this morning, and he says he's hearing this a lot lately -- that Leopard and Cox (and maybe others?) are having problems. Something about security, he thinks, but he's not with Apple so he doesn't know what they did with Leopard that "broke" what was working fine with Tiger/Panther/Wombat/whatever releases of OSX.
It won't accept my password, and insists that my outgoing SMTP server is offline, while it still lets me receive mail.
I'm fairly cheesed off by this, and REALLY hoping Apple's working on a fix for this.
Had I known this sort of thing was possible, I wouldn't have upgraded. Grrr.
Tony

First, This is the most frustrating thing!! I am having the same problem as the others on this thread. I post to let apple know this is a real problem for a lot of people and it needs to be addressed ASAP. I can't send mail on either of my accounts on my macbook but I can send on both on the PowerMac.
I have 4 macs on my network and the only one with this problem at this time is my MacBook Pro. I had this problem on my Power Mac a few months ago and finally fixed it by deleting my account in mail and re-creating. That has not worked this time. When I look a the 2 computers (the macbook and powermac) the mail accounts are setup exactly the same. I have tried every suggestion on this and other boards without success. Can't send any mail (told can't connect to server and/or accounts always offline and option to change grayed out. Have tried ports 25, 587 and 990 with no luck.
I upgraded to Leo on the day it came out and did not start having a problem with mail on the macbook until this week. THERE IS SOMETHING WRONG WITH Leopard when it comes to mail, Safari and networking in general. I have had a number of very odd experiences since the upgrade. Not all of us are suddenly screwing up our email and only doing it since the install of Leo.
Had this problem in Tiger once and had to change the port from 25 but that was all that was necessary.

TS3276 I cannot get my outgoing SMTP server togo "On-Line" and cannot send out emails.

I cannot get my outgoing SMTP server togo "On-Line" and cannot send out emails.

I had this problem too but I fixed it today.
Go to the mail menu preferences.
Click on account in question.
Select the outgoing SMTP mail server (the one offline), this has a drop down list, click on the edit server list.
Click on the advanced button.
Make sure use default port is checked.
Make sure SSL is unchecked (unless your provider requires it, mine does not work with it checked).
Have authentication set to password.
User name should be your email address for that account.
Make sure correct password is entered (for some strange reason my password box was blank on this account).
Push the ok button.
For me the SSL box was checked and the password was missing. This is strange to me considering I have unchecked the SSL Box on the mail preference advance page. Also, I went through the complete set up account when I first created the account, why was my outgoing server password box empty?
I hope this helps.
Here is a link to some visual aids with the steps from my ISP
http://support.knology.net/content/smtpauth/smtpredirect.cfm

TS3276 Outgoing smtp server 'offline'

My outgoing smtp server is correctly configured yet shows as 'offline'. How can I put it online?
Thank u.

Assume you've solved the problem yourself or it corrected itself but if not try going into your mail preferences and the account settings. For each account you can edit the outgoing SMTP server list. Go into the advanced settings for the account showing offline. Even if there is a password stored, retype the account password and click OK. The account should go back online.

Can not send be-mail os10.9.4 server offline !!

can not send be-mail os10.9.4 server offline !!

Hey there mikeneiris,
It sounds like you are not able to send any emails because the account is showing as offline. I recommend these steps from the following article to help you get that going again:
Mail (Mavericks): If a mailbox is offline
http://support.apple.com/kb/PH14925?viewlocale=en_US
To take an account online, click the lightning bolt icon. Or choose Mailbox > Online Status > Take [account name] Online, or Mailbox > Take All Accounts Online.
If you can’t take an account online, make sure you’re connected to the Internet. If a warning icon appears after the account name, click it for more information.
Use Connection Doctor
Some mailbox names can appear dimmed if you don’t have permission to access them, such as “public” mailboxes on a server, or if the mail server is unavailable.
Thank you for using Apple Support Communities.
All the best,
Sterling

SMTP server going "offline"

I have a Cox email address set up in the Mail application, and have been having some trouble sending mail. Receiving is fine, just appears to be a problem with the outgoing mail servers.
I am using smtp.west.cox.net for my outgoing smtp server. But, no matter what I do, it keeps going "offline".
I've made sure my account information is 100% correct, and double checked it 1000 times.
I've run the Mail Connection Doctor and it says that:
1) Mail was able to connect to the internet
2) It could not connect to thins SMTP server.
What is going on, and how am I supposed to fix this?
UPDATE:
Also, for some reason, there is a constant Apple spinner not stopping, next to the "Sending..." label on the sidebar on the left of the Mail app.
How can I make that stop?
Message was edited by: Qcom

Hi
What port do you have selected for that Server?
Tony

Mail.app: Select outgoing (SMTP) server per message?

Dear community members,
I'm looking for a solution to the following problem:
I do have multiple e-mail accounts which are configured in the following way: One of them is the master account (let's say [email protected]) added to Mail.app as a POP account. The other ones (let's call them [email protected] and [email protected]) are on different servers and are configured to forward all incoming mail to [email protected] They are, however, not added to Mail.app as additional accounts. That is because it's not necessary for receiving mail with these addresses, since all incoming mail is forwarded to [email protected], anyway, and therefore immediately available in Mail.app.
The problem arises when sending e-mails within Mail.app. I can easily add all three addresses in the "Mail" > "Settings" > "Accounts" settings window by entering them in the e-mail-address-field separated by comma (e.g. "[email protected], [email protected], [email protected]“). This allows me to select the desired outgoing address on a per-message basis in the compose window.
There is, however, a problem with this: This setting means that mail from all three addresses is being sent using the same SMTP server. This can cause problems for domains that do have SPF-records, for example. Therefore, I'd very much prefer to not only select the outgoing mail address on a per-message-basis, but also the SMTP-server I'd like to use. Since Mail.app allows me to add multiple SMTP servers in the account's settings window, I believe there has to be a way to select which one to use on a per-message-basis? Whenever there's a problem with an SMTP-server, a window opens up asking me which of the alternative SMTP servers I'd like to use, instead. This indicates that this function exists – it's just far from obvious for me where to find it in a normal usage scenario.
Does anyone have an idea? Any hint is welcome!
Thanks
Nick

That has nothing to do with it. I ended up working around the problem by changing the account name.
But I still think this is a bug, so I won't mark the topic as answered (a workaround is not the solution).

Can't send e-mail with Thunderbird on Win8 out of server

Hello,
I have problem sith sending mails from Thunderbird. I have new computer with Win 8.
On Outlook everything works fine. On previous op system thunderbird worked fine.
Now I can recive all e-mails.
I can send emails within server.
I can't send mails to adresses outside the server. gmail, hotmail or whatever addresses.
I have tried to send messages to several addresses. Outgoing server settings are the same as other computers.
Error message:
5.7.1
<[email protected]>: Relay access denied.
Please send answer to [email protected]

No.
I'am sendig email from domain A using SMTP belonging to domain A.
The emails that's addressis is the same as senders (@grader.ee) are going out. But all others don't.
If there is wrong outgoing SMTP server even those emails can't send.

How does Mail decide which outgoing SMTP server to use?

I have Mail setup with two accounts - one for home use and one for work. Each has its own outgoing SMTP server. My question: how does mail decide which outgoing server to use? I don't want to mix work and home stuff.
Specifically, what happens in these three scenarios?
1) I compose a new mail. Does it always use the first account's outgoing SMTP server or does Mail look at the recipient's domain and base its decision on that?
2) I reply to a work email. Is Mail smart enough to look at my domain or the sender's to know to use the work outgoing SMTP server?
3) I reply to home email. Is Mail smart enough to look at my domain or the sender's to know to use the home outgoing SMTP server?
Any information is much appreciated.
Tom

Hi Juergen,
Thanks for the suggestion - I had to "Customize" the viewable header to include the "From:" ("Von:") line to see who I was sending as. As far as the "use this SMTP only" checkbox is concerned - they're checked on both my accounts - so I'm not sure how much of an impact that has. To be honest, I thought this checkbox was meant to limit your outgoing mail (for that account) to this mail server only. I thought that if it was not checked, Mail will try to send the mail via another SMTP server if the one for this account is not reachable.....after all, why else would Apple allow you to check both servers' "use this SMTP only" checkbox?
But this is good enough for me - now I can see who i'ms ending as.
Thanks,
tom

I can't send yahoo mail(SMTP)using a Mac?

I can't send yahoo mail(SMTP)using a Mac?

Listen I do not have any problem with the I cloud at all. When its come to setting up the..... Outgoing
mail serve (smtp) for yahoo I have tried every thing even I changed any other settings in my email accounts.
But doesn't responds. Just some one tell me please for yahoo account what should I put for Server Name and
Description ??? I already tried the (smtp.yahoo.com) or even this one. (smtp.mail.yahoo.com)
I believe do something wrong here . Is all of
this make sense what I try to tell you ? Im just so confessed
smtp.mail.yahoo.comI..
(It wont let me send any emaills)
Thank you for your response!

TS3276 my smtp server shows offline. I've tried taking all accounts offline and then back on with no effect

email was working fine and then I couldnt send mail from my bellsouth.net account. The smtp server is (offline). I tried taking all accounts offline and then back on. This didn't help.
I can send email from my iphone or webmal on my windows based desktop.
Any suggesstions? I'm not a very experienced Mac user.

What were the results of taking all the applicable steps in the support article?

I redid the account settings for the outgoing SMTP server like you told me, still doesn't work -w hat is the PORT #?

all of a sudden I can't send e-mails. Tried turning computer on and off - nothing. I went into account settings and noticed the port # was 25 and next to it it says default is 465 so I changed the port # to 465 - didn't help. I have no authentication already. IS there something else I should change? nothing looks out of the ordinary to me - I am completely lost - if you can help me I greatly appreciate it!!!

It looks like you have the SMTP set to use no password instead of normal password like your POP server.
ISP help desks are worthless as you have discovered.
There is no phone support for Thunderbird. Your ISP is doing you a disservice by giving you any number for Thunderbird. There are some people out there using the name and charging you for help. Be warned.

Outgoing SMTP server says "offline" can't send e-mails

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