Outil main qui ne fonctionne plus [After Effects CS6]

Bonjour,
Je rencontre un gros problème sous After Effects : en effet, l'outil "main" qui permet de se déplacer dans la fenêtre se "bloque" régulièrement, que ce soit en appuyant sur Espace ou sur H. Le problème se déclenche aléatoirement quand je crée plusieurs calques 3D dans une composition et que je change de vue. Si je copie colle tous les éléments dans une nouvelle compo, l'outil main remarche pendant un moment mais finit inévitablement par se "bloquer".
J'ai déjà essayé de réinitialiser les préférences d'After Effects, mais le problème persiste.

Vous n'avez pas d'options "assistance" qui verrouillent une touche après plusieurs utilisations ? (sur mac, c'est dans préférences > accès universel > clavier).
Sans plus d'infos, je vous propose de retenter la question sur le forum dédié en anglais en précisant bien votre configuration (mac/pc), et en proposant peut-être une capture d'écran qui aidera peut-être à cerner un peu mieux.

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Adobe After Effects CS6 takes FOREVER to lock existing frames before rendering

My After Effects CS6 locks up for 3 minutes "Locking Existing Frames" before it even begins to start rendering, every time I need to preview anything - even at the lowest possible quality.
The render goes perfectly normal - it is not the rendering that is the problem - it is the "Locking Existing Frames" process BEFORE rendering that freezes up my computer for 3 minutes, and ruining my life.
I am using Adobe After Effects CS6 on a Mac Book Pro with a 2.9 GHz Core i7 processor (2 cores) and 8 GB of RAM.
Please help me understand what is happening when it is "Locking Existing Frames," and what some solutions could be to reduce the amount of time it takes to do this.
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Hi Rick and Greg,
Thanks for the quick responses. Below are all the details to all your questions. Also - just to emphasize again - my rendering goes super awesomely fast. It is not the rendering. It is the "Locking Existing Frames" process before the rendering that is ruining my life.
FREE MEMORY:
This is brand new Mac Book Pro with hardly anything stored on it.
The 8 GB of RAM is split into 2 memory slots, each with 4GB of RAM
3RD-PARTY CODECS:
I am not aware of any third-party codecs in this system. I imported some fonts (ITC Franklin Gothic) and some video files (see below), but I am not aware of any third-party codec installed on this system.
DISC CACHE:
My Disc Cache is enabled
My maximum disc cache size is 69 GB
I do not have a seperate "fast hard drive" or "SSD" seperate from my main hard drive, where I store my footage.
MPEG SOURCE FILES:
If by source files, you're asking about the video files I imported:
2 MP4s (5 sec. each)
3 QuickTime .mov (3 sec. each)
1 Audio-only FLV. (2 minute background music throughout video; used to be a Premiere working file)
MULTIPROCESSING
Turned off, but still locks up forever before rendering.
ADDITIONAL FUN FACTS:
Here are some additional observations that might help:
It doesn't just take a long time to start rendering; it freezes my entire computer for the duration of the "Locking Existing Frames" process - putting my entire life on hold for 3 minutes, every time I need to preview a minor detail... It's a nightmare.
The video is 1 min. 45 sec. long so far, and has 15 sec. to go.
The video is comprised of 99 percent motion graphics, and 1 percent actual footage (Occupy Wall Street hates my footage)
The complexity in this video is that there are a lot of compositions inside of compositions inside of compositions, but even when I go to the very beginning of the first comp - where the only animation is a line being drawn with the "Stroke" effect - it still takes 3 minutes to "Lock Existing Frames."
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This is my job and I can't do efficiently until I solve this problem, so I will be very responsive until we can identify the issue.
Thanks again for all your helpful responses!

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I am working on a composition in Adobe After Effects CS6, and it's running painfully slow. I've tried to mess with some of the settings in the preferences, and lowering the quality of the preview. But I still feel like I'm running terribly slow considering the speed of my computer. Here's what I'm running:
Mac Pro Desktop
Model Name:          Mac Pro
Model Identifier:          MacPro5,1
Processor Name:          Quad-Core Intel Xeon
Processor Speed:          2.4 GHz
Number Of Processors:          2
Total Number Of Cores:          8
L2 Cache (per core):          256 KB
L3 Cache (per processor):          12 MB
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Processor Interconnect Speed:          5.86 GT/s
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Chipset Model:          NVIDIA Quadro FX 4800
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Bus:          PCIe
Slot:          Slot-1
PCIe Lane Width:          x16
VRAM (Total):          1536 MB
Vendor:          NVIDIA (0x10de)
Device ID:          0x05fe
Revision ID:          0x00a1
ROM Revision:          3426
Displays:
SyncMaster:
Resolution:          1680 x 1050 @ 60 Hz
Pixel Depth:          32-Bit Color (ARGB8888)
Display Serial Number:          H9LPA06272
Main Display:          Yes
Mirror:          Off
Online:          Yes
Rotation:          Supported
SyncMaster:
Resolution:          1680 x 1050 @ 60 Hz
Pixel Depth:          32-Bit Color (ARGB8888)
Display Serial Number:          H9LPA06265
Mirror:          Off
Online:          Yes
Rotation:          Supported
Hard Drive
WDC WD1001FALS-41Y6A0:
Capacity:          1 TB (1,000,204,886,016 bytes)
Model:          WDC WD1001FALS-41Y6A0
Revision:          05.03D06
Serial Number:               WD-WCATR2482149
Native Command Queuing:          Yes
Queue Depth:          32
Removable Media:          No
Detachable Drive:          No
BSD Name:          disk0
Rotational Rate:          7200
Medium Type:          Rotational
Bay Name:          Bay 1
Partition Map Type:          GPT (GUID Partition Table)
S.M.A.R.T. status:          Verified
Volumes:
Capacity:          209.7 MB (209,715,200 bytes)
Writable:          Yes
BSD Name:          disk0s1
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Available:          421.16 GB (421,160,968,192 bytes)
Writable:          Yes
File System:          Journaled HFS+
BSD Name:          disk0s2
Mount Point:          /
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Available:          183.98 GB (183,976,169,472 bytes)
Writable:          No
File System:          NTFS
BSD Name:          disk0s3
Mount Point:          /Volumes/Untitled
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Hey PJ,
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Dynamiclinkmanager.exe crash on startup: After Effects CS6

Every now and then Adobe Application Manager uninstalls itself for some reason, and when this happens Premiere Pro and After Effects don't work. I then quickly reinstall it and Premiere Pro works fine but After Effects does not. I get this error: "After Effects error: Crash in progress. Last logged message was: <5092> <DynamicLink> <5> F:\Adobe After Effects\Adobe After Effects CS6\Support Files\32\dynamiclinkmanager.exe" and then when I click OK this pops up: "After Effects can't continue: sorry, After Effects has crashed. For After Effects Help and Support...." and so on. I don't know if it matters but at the bottom of this box it says "(0::42)". After that point it says "Adobe After Effects CS6 has stopped working" and the usual pops up. Can you give me any feedback, I don't know what's wrong with it. I heard some things like delete the prefs file and that didn't work. I look forward to hearing from you. Thank you. (and yes, that location is where I have Adobe After Effects installed, my main drive is out of space.)

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Impossible d'utiliser After Effects CS6 11.2.2, sur MAC OS X 10.9.5

En essayant d'ouvrir After Effects un message d'erreur apparait : Impossible d'ouvrir cette version de l'application "Adobe After Effects CS6" avec cette version d'OS X. Vous avez "Adobe After Effects CS6 11.0.2.
Comment faire pour activer l'application ?
Merci de m'aider à résoudre ce problème.
AnyT

Merci pour le retour rapide.
Bonne journée.
Pier..
Le 13 oct. 2014 à 17:26, any611 <[email protected]> a écrit :
Impossible d'utiliser After Effects CS6 11.2.2, sur MAC OS X 10.9.5
created by any611 in Forums en français - View the full discussion
Bonjour,
en fait je suis allé sur le chat en ligne d'Adobe (car ils n'ont pas d'aide par support téléphone) et là j'ai discuté avec des techniciens qui m'ont redirigé vers l'aide en ligne Américaine (ma licence est Canadienne) puis un technicien m'a aidé à faire la manipulation. Sur le chat en direct, il faut écrire le 1er message et attendre qu'un technicien soit libre pour répondre, cela peut prendre un peu de temps. Sinon, si je me souviens bien, j'ai téléchargé une mise à jour sur le site Adobe, là j'ai obtenu 2 icones, et j'ai simplement cliqué sur AF ingéniering en premier puis sur AF application, ensuite et tout s'est mis en place (si on clique directement sur AF application, ça ne marche pas). Mais je ne peux que vous conseiller de demander l'aide en ligne par chat qui à mon avis est très efficace.
Bonne chance.
AnyT
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Problème téléchargement after effects CS6

Bonjour,
voulant créer une introduction pour ma chaine youtube, j'ai trouvé un tuto nécessitant photoshop,cinema 4D et after effects.
Il me manquait juste after effects.
Je suis donc allé sur Adobe Download Assistant, je me suis connecté, j'ai cherché after effects CS6 et quand j'ai cliqué sur téléchargement et bien un message est apparu me signalant une erreur et qu'il falait relancer le logiciel. Chose faite, je rééssaye, en vain, encore une fois et cela ne fonctionne pas.
Comment faire?
Merci d'avance pour vos réponses!

Le message est:
Impossible de se connecter à Adobe.com (Erreur 107).
Redémarrez Adobe Download Assistant et essayez d'ajouter le produit à nouveau.
Sinon j'avais essayé avec photoshop CS6 et cela marche parfaitement.
Et non je ne suis pas abonné au Creative Cloud.

After effects cs6 never quit

Hi,
I'm on windows 7 64bit, 24Mb RAM 2*2.5 Xeon.
Everytime I want to qui after effect CS6 I have to kill every process myself in the task manager. It doesn't quit by itself. I use the multiprocessing of AE and I have to kill them one by one and kill also the dynamiclink.exe.I just installed windows 7 on a new SSD drive and installed creative cloud applications. It's a new system. I have another computer with same spec and I don't have this problem. The only difference between them is a blackmagic card. I tried to reinstall adobe application but it's still the same. I did'nt find any answer on the forum. Apparently I am alone.
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Best to post product specific questions in the relevant product forum
http://forums.adobe.com/community/aftereffects_general_discussion

After Effects CS6 - Very slow workflow

Hi everyone, my first writing in adobe forums. I've contacted 3 adobe support agents, but I didn't get much help from them. Recently I switched from PC to Mac Pro, having Adobe Production Premium 5.5 for Windows and now upgraded to Adobe Production Premium 6.
First I tried a trial of After Effects CC and I was surprised how slow it is. Now I'm using AE CS6 full version and it's a bit better, but still pretty dang slow. (The video I made for adobe support explaining the problem is here: http://www.youtube.com/watch?v=-jsZZpH0vYU )
To try to cut long story short. In the video adove, I've created couple of text layers and couple of shape layers. Made them 3D. Added a camera too. When I move the camera, everything is refreshing extremly slow. It's like you're having 100 3D layers and very busy scene,
and actually it's few most simplest 3D layers. The agents from adobe support told me to switch to half rez, or draft mode etc. But the problem is, I do not want to work in half rey, draft mode or something similar, with my configuration it should work pretty normal. Never
had these kind of problems in AE CS5.5. I tried everything, updated the software, updated my Mac OS, disabled global cache, even disabled multiprocessing etc. Btw, rendering is okay.
Is this the way CS6 is made? Is it supposed to be slow? Because, literally I got an answer from the agent that AECS6 is designed like that, in other words, to be slow
I really have no idea anymore how to make this work. I would like to get back to my lovely 5.5, but I only have license for Windows. If you guys could help me, I would really appriciate that.
I use:
* Mac Pro
* 2 x 2,4 GHz 6-Core Intel Xeon
* 64 GB 1333 MHz DDR3
* ATI Radeon HD 5870 1024MB
* 2TB HDD
* 2 x Apple LED Cinema Display 27"
* After Effects CS6 - 11.0.2.11
* Mac OS X 10.8.4
* I haven't had this problems ever before (using ae for quite some time)
* At the moment no 3rd party plugins installed
Thanks!
Mirza

You'll have to get used to creating Ram Previews and using AE's interface in the right way. You should really go through the getting started materials on the home page and take a look at the FAQ. AE is a layer based pixel calculating beast that will do a lot more to a movie at 60 frames per second than Photoshop will do on to a still image. After Effects is essentially Photoshop for movies with a lot more options.
If you want to smoothly drag through the timeline and playback multiple cuts with simple transitions and two or three layers then use Premiere Pro. If you need to use 20 layers and 60 effects to create a stunning composite or motion graphics effect then you're stuck with rendering at just about any price point.

Outil main qui ne fonctionne plus [After Effects CS6]

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