Outllook clients sending partial messages, truncated text body

I am stumped on this one and could use a little help.
Several clients are experiencing partially truncated emails both sent and received.
It is happening on Outlook 2003 and 2010.
The Sent Items folder also shows the truncated email.
For instance, lets say I, Mike, type out a 1000 word email to my friend Jane.  Jane receives an email that might only have a few sentences and it might cut off right in the middle of a sentence.  I check my Sent Items and it only shows exactly what
Jane received which is much less than I typed.  Most of my text has simply disappeared.
I see others with similar issues but it is usually the entire message body that is missing, not partial text missing.
I have opened the sent item using the web interface and it is the same problem.
The Exchange server is 2010 Standard Edition running on Windows Server 2008 R2 and I recently updated all OS patches, Exchange SP3 and Update Rollup 4 for SP3 and my issue remains.
Also, I have documented at least 1 case where the sender and receiver both have Outlook 2010, although most of my users have Outlook 2003.
In addition to all the troubleshooting listed above, I have also used every known to me AV scanning tool such as Combofix, RKILL, TDSkiller, MalwareBytes, HitmanPro etc..  Nothing out of the ordinary found.
Here is a comment from someone else with the same issue.  This was copied from Experts-Exchange.com
Same here. Exchange 2010 Standard 14.3 build 123.4 in a Win2008R2 SP1 with all latest updates installed.
Also this user in this thread has the same problem: Outgoing emails truncated.
After I read his thread and your thread, I think that it isn't an isolated problem...
Outgoing messages bodies are truncated. When it happens, only few words or few sentences remained. The rest of the typed text disappeared.
Affected messages are shown truncated in Outlook and also in OWA sent emails.
The problem began 2 weeks ago, but now it's spreading.
For now it seems in my company that only Outlook 2003 clients are affected.
At the beginning only 1 person reported me the problem, so I thought it was an isolated client problem. I tried to reinstall Outlook 2003, but it continued. Then I tried to install Outlook 2010 for troubleshooting purpose, and in the last week that person didn't
reported me any problem.
Then it began to spread. It happened to a different person. And then to another one. At the moment, 5 persons reported it. All these persons have Outlook 2003.
Maybe an automatic Windows update could have caused the problem in the clients?
It's hard to find out.
It seems that the problem is present in emails that take a long time to write them. Maybe the affected sent email is the first one auto-saved... For testing I disabled the auto-saving (every 3mn) drafts function in the affected Outlook 2003 clients. They reported
me no problem in the last days.
But I told them to always check sent emails and to continue to do that.
I will report as soon as I have new feedbacks.
ANY help at all would be greatly appreciated!!!!
Thanks

Turn off "Auto-save messages every XX minutes"
Outlook sends the saved portion, not the entire email.
Note: This partial message is not saved in Drafts, but in memory.
Outlook 2007:
  1. On the Tools menu, click Options
  2. Make sure you are on the “Preferences” tab.
  3. Click the “E-mail Options…” button.
  4. Click the “Advanced E-Mail Options…” button (about half way down the window).
  5. Uncheck  the first checkbox “AutoSave items every:”
  6. Click OK 3 times to close all the windows
Outlook 2010/2013:
On the Tools menu, click Options.
On the Preferences tab, click E-mail Options, and then click
Advanced E-mail Options.
Uncheck the AutoSave items every: x minutes check box.
In the minutes list, specify how often you want the program to save your data and the program state.
If you set more minutes in there, you only postpone the issue. 
Turn it off.
Note:  IMHO it is better to lose work and know it, than to think you sent an email when you really did not.
Eric Anderson

Similar Messages

  • Outllook clients sending partial messages / truncated email body

    I am stumped on this one and could use a little help.
    Several clients are experiencing partially truncated emails both sent and received.
    It is happening on Outlook 2003 and 2010.
    The Sent Items folder also shows the truncated email.
    For instance, lets say I, Mike, type out a 1000 word email to my friend Jane.  Jane receives an email that might only have a few sentences and it might cut off right in the middle of a sentence.  I check my Sent Items and it only shows exactly what
    Jane received which is much less than I typed.  Most of my text has simply disappeared.
    I see others with similar issues but it is usually the entire message body that is missing, not partial text missing.
    I have opened the sent item using the web interface and it is the same problem.
    The Exchange server is 2010 Standard Edition running on Windows Server 2008 R2 and I recently updated all OS patches, Exchange SP3 and Update Rollup 4 for SP3 and my issue remains.
    I have documented at least 1 case where the sender and receiver both have Outlook 2010, although most of my users have Outlook 2003.
    In addition to all the troubleshooting listed above, I have also used every known to me AV scanning tool such as Combofix, RKILL, TDSkiller, MalwareBytes, HitmanPro etc..  Nothing out of the ordinary found. 
    ANY help at all would be greatly appreciated!!!!
    Thanks
    Also, here is a IT admin on another forum with the same issue.  I am copying the text from my post over at experts-exchange
    Same here. Exchange 2010 Standard 14.3 build 123.4 in a Win2008R2 SP1 with all latest updates installed.
    Also this user in this thread has the same problem: Outgoing emails truncated.
    After I read his thread and your thread, I think that it isn't an isolated problem...
    Outgoing messages bodies are truncated. When it happens, only few words or few sentences remained. The rest of the typed text disappeared.
    Affected messages are shown truncated in Outlook and also in OWA sent emails.
    The problem began 2 weeks ago, but now it's spreading.
    For now it seems in my company that only Outlook 2003 clients are affected.
    At the beginning only 1 person reported me the problem, so I thought it was an isolated client problem. I tried to reinstall Outlook 2003, but it continued. Then I tried to install Outlook 2010 for troubleshooting purpose, and in the last week that person didn't
    reported me any problem.
    Then it began to spread. It happened to a different person. And then to another one. At the moment, 5 persons reported it. All these persons have Outlook 2003.
    Maybe an automatic Windows update could have caused the problem in the clients?
    It's hard to find out.
    It seems that the problem is present in emails that take a long time to write them. Maybe the affected sent email is the first one auto-saved... For testing I disabled the auto-saving (every 3mn) drafts function in the affected Outlook 2003 clients. They reported
    me no problem in the last days.
    But I told them to always check sent emails and to continue to do that.
    I will report as soon as I have new feedbacks.
    Fabio

    Turn off "Auto-save messages every XX minutes"
    Outlook sends the saved portion, not the entire email.
    Note: This partial message is not saved in Drafts, but in memory.
    Outlook 2007:
    1. On the Tools menu, click Options
    2. Make sure you are on the “Preferences” tab.
    3. Click the “E-mail Options…” button.
    4. Click the “Advanced E-Mail Options…” button (about half way down the window).
    5. Uncheck  the first checkbox “AutoSave items every:”
    6. Click OK 3 times to close all the windows
    Outlook 2010/2013:
    On the Tools menu, click Options.
    On the Preferences tab, click E-mail Options, and then click
    Advanced E-mail Options.
    Uncheck the AutoSave items every: x minutes check box.
    In the minutes list, specify how often you want the program to save your data and the program state.
    If you set more minutes in there, you only postpone the issue. 
    Turn it off.
    Note:  IMHO it is better to lose work and know it, than to think you sent an email when you really did not.
    Eric Anderson

  • TS2755 Does anyone know why: when using Messages on my iPad, a cannot send a message with only text on it? Strange though, I can send a message with text AND a photo??

    Does anyone know why, when using Messages on my iPad, a cannot send a message with only text on it? Strange though, I can send a message with text AND a photo??

    Hi Cass,
    If you are having issues with Messages on your iPad, you may find the following article helpful:
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/ts2755
    Regards,
    - Brenden

  • HT1937 i cant send any message to any body

    i cant send any message to any body , there is message said you should anable MMS to send message

    In Settings>Mail do you have Load remote images turn on?
    Do you see an attachment to the message?

  • Why can't my iPhone 4S send video messages via text? it only does so thru iMessage, amnd i can only receive them from my friends iPhone, but can't send any bk.

    it only does so thru iMessage. My friend (with another iphone) sends me video thru text message (not imesage) but my phone doesn't send videos thru. i already restarted the phone twice..... anyone know how to fix this its frustrating the heck out of me

    It might depend on how long/large the video file is.  I'm not sure but there might be restrictions on the size of the file you plan on sending via sms.  Are you able to send send those same video files that you received back to your friends?

  • How RMI Clients send the message to the server

    i am working in a project where i have to do that when the server send something to client,client can also be able to send the message or something else ect.
    please tell me how i will do this
    email me [email protected]

    The Clients messages to the server are called Callbacks. There is a lotta documenatation for it over the net. So make a search for this key word.

  • How can I simply send audio messages via text, not just to people who have iphones, even basic Nokia phones allow this function? Am I missing something here? IPHONE 6

    How do I on IPHONE 6 have audio message option not just have the option it seems for other people with Iphones. Even Nokia phones have this very BASIC function/? Also how can you BULK DELETE Emails, I get hundreds of junk ones per day, and simply want to go, Select ALL or SELECT ALL READ and then press DELETE ONCE not hundreds of times????

    No, basic Nokia phones do not, and have never had a function to easily send audio messages universally. SMS is a carrier feature and uses a very basic transfer mechanism and works only for short, 160-character messages. Through software, some phones later allowed you to type longer messages that the device then broke up seamlessly and sent as multiple SMS messages. MMS is another carrier service developed to be able to transport multimedia like audio and pictures. Again, very basic transfer and usually slow and low quality. Both of these are again, operator services. Your iPhone can send those messages to non-iPhone users using standard carrier services.
    On the other hand, your iPhone Messages app uses your iPhone data plan - not unlike your home Internet service - to transfer audio, video and images through Apple's iMessage service. Other services exist that do something similar - WhatsApp for example - which also requires both the sender and recipient to use their app for the service to work.
    As for email, Meg is correct. Your email provider is the first line of defense against spam. You should adjust your filters. That said, iOS Mail app had a delete all function, but not in places where it can do more harm than good - i.e. the Inbox. It is present only in the Junk and Trash folders where, presumably, your email provider or you have already been through some decision making process and deemed those emails acceptable to be deleted en masse.

  • Client sends entire message, Server only sends first line...

    I can send a three lined message to the server, but I can only send one line back and as far as I'm aware I'm using the same stuff either side so it should be fine? Maybe someone here can I point out where I'm going wrong...
    Client
    package Assignment;
    // EchoClient.java
    // This attempts to connect to the echo port of a server.
    // e.g. java EchoClient [IPaddr]
    import java.io.*;
    import java.net.*;
    public class EchoClient {
        public void EchoClient() {
        }     // constructor
        public static void main(String[] args) throws IOException {
            HTCPCPProtocol htcpcp = new HTCPCPProtocol();
            Socket echoSocket = null;
            PrintWriter out = null;
            BufferedReader in = null;
            String host = "localhost";
    //String host = "127.0.0.1"; //modify read in
            int portNo; // modify read in
            if (args.length != 0) {
                host = args[ 0];
            BufferedReader stdIn = new BufferedReader(new InputStreamReader(System.in));
            String userInput;
            do {
                System.out.print("Enter some text to echo (END = exit): ");
                System.out.flush();
                userInput = stdIn.readLine();
                try {
                    echoSocket = new Socket(host, 3456); // modify so portNo is cmd line!
                    out = new PrintWriter(echoSocket.getOutputStream(), true);
                    in = new BufferedReader(new InputStreamReader(echoSocket.getInputStream()));
                catch (UnknownHostException e) { // hostname cannot be resolved to ipaddr!
                    System.err.println("Don't know host named: " + host);
                    System.exit(1);
                } catch (IOException e) { // ipaddr doesn't locate a host
                    System.err.println("Couldn't get I/O for " + "the connection to: " + host);
                    System.exit(1);
                //String message = htcpcp.constructRequestMessage(userInput);
                String message = "\r\n"+"BREW "+" "+ "\r\n"
                    +"Accept Additions:#"+"\r\n"+
                    "Coffee Pot/message=start";
                out.println(message);
                out.flush();
                System.out.println(in.readLine()); // should print entire message
            } while (!userInput.equals("END"));
            out.close();
            in.close();
            stdIn.close();
            echoSocket.close();
        } // main
    } // class EchoClientServer
    package Assignment;
    //  EchoServer.java
    //  Acts as an echo server.
    //  Client must connect on the correct port.
    //  Server closes the connection on receiving 'END'.
    //  But keeps running for more client connections.
    //  Give the port number as a command line argument:
    //    e.g. java EchoServer [4567]
    import java.io.*;
    import java.net.*;
    public class EchoServer {
        public final static int DEFAULT_PORT = 3456;
        public final static int qLen = 3;   // number of clients that can q
        public void EchoServer() {
        public static void main(String[] args) throws IOException {
            HTCPCPProtocol htcpcp = new HTCPCPProtocol();
            ServerSocket listenSocket = null;
    //    OutputStreamWriter osw = null;
            PrintWriter osw = null;
            InputStreamReader isr = null;
            BufferedReader br = null;
            int portNum = DEFAULT_PORT;
            int clientNo = 0;                 // count clients serviced
            if (args.length != 0) {
                try {
                    portNum = Integer.parseInt(args[ 0]);
                    // put some test here to allow for port number not in range
                } catch (NumberFormatException nfE) {
                    System.err.println("Illegal port number: " + args[ 0]);
                    System.err.println("\tUsing the default: " + DEFAULT_PORT);
            try {
                listenSocket = new ServerSocket(portNum, qLen);
            } catch (BindException e) {
                System.err.println("Could not bind to port: " + portNum);
                System.err.println("\tIs it already in use?");
                System.err.println("\tIs it a reserved port number?");
                System.exit(1);
            while (true) {                // loop forever accepting clients
                Socket clientSocket = null;
                // try changing for isr rather than br
                String request = null;
                try {
                    clientSocket = listenSocket.accept();     // actual comms socket!
                    ++clientNo;                               // count clients serviced
                    //osw = new OutputStreamWriter( clientSocket.getOutputStream());
                    osw = new PrintWriter(clientSocket.getOutputStream(), true);
                    //     out = new PrintWriter(echoSocket.getOutputStream(), true);
                    System.out.println("Connection from: " + clientSocket.getInetAddress());
                    br = new BufferedReader(new InputStreamReader(clientSocket.getInputStream()));
                    do {
                        request = br.readLine();
                        System.out.println(request);
                        String responseMessage = "HTCPCP/0.1"+"\r\n"
                    +"safe:yes"+"\r\n"
                    +"Accept Addition:#"+"\r\n"
                    +"Coffee Pot/message=start"+"\r\n";
                        //osw.write( "Hello from "+ InetAddress.getLocalHost() + " to Client no:" + clientNo + "\r\n");
                        String response = htcpcp.OKResponseMessage();
                        osw.write(responseMessage);
                        osw.flush();
                    } while (!request.equals("END"));
                    System.out.println("Client " + clientNo + " closed connection");
                    osw.close();
                    isr.close();
                    br.close();
                    clientSocket.close();
                } // end try{} accepting a client connection
                catch (IOException ioE) {
                    System.err.println("Connection error, maybe the client died!");
                } finally {                           // to trap any other errors!!
                    try {
                        if (clientSocket != null) {
                            clientSocket.close();
                    } catch (IOException ioE) {
                } // end of finally
            } // while forever waiting for a client connection
        } // main
    } // class EchoServer

    aaron101 wrote:
    Hmm, tried it again and it printed the 'safe:yes' line and the 'coffeepot' line... repeated that sequence 4 times.
    I tried changing the while loop too...
    while (in.readLine != null | in.readLine == null) {
    System.out.println(in.readLine()); // should print entire message
    }The output was...
    Accept..
    safe...
    HTCPCP...
    Coffee...
    Accept...
    Am I far from the solution to this problem? Cos I've been stuck on this for two days straight now. Seems so trivial!That shouldn't compile. Assuming you meant in.readLine() everywhere you wrote in.readLine, now you're reading 3 lines every time thru the loop and only printing every 3rd one.
    So no, you're not getting any closer.
    A typical pattern:
    while (true)
      String line = in.readLine();
      if (line == null)
        break; // get out of the loop; no more input
      System.out.println(line);
    }

  • Javamail html send partial message

    hi,
    I have problem with javamail when I want send a html message, the received message is incomplete(I have more than 1000 characters). And this is not the end of the message that missed.
    Can you help me?
    Here is my code:
    MimeBodyPart mbp1 = new MimeBodyPart();
    mbp1.setContent(msgText, "text/html");
    mp.addBodyPart(mbp1);
    msg.setContent(mp);
    Transport.send(msg);

    Have you looked at the Javamail FAQ? Have you looked at the sendhtml email example?

  • I am unable to send picture messages via text.

    I only got my blackberry q10 last week. Have switched over from orange to vodafone. From a curve to the q10. My contacts have not all come over to the new phone and I find out today that pictures ain't sending via text. Works fine via whatsapp though. I am able to receive pictures though. Please help!!

    Depending on your provider.  Have them give you in the Message Centre/MMS gateway field:
    MMSC URLf the text settings.

  • Mail automatically sending forwarded messages as text file attachment

    Hi everyone,
    We have a client who is using Mac Mail, and whenever she tries to forward on a message it automatically puts the message into an attached text edit format file. Generally the forwarded message should just be inline text but in this case it isn't. I've googled this problem without much luck, hopefully someone on here has an idea of what's going on and it's just a simple fix, unfortunately I cannot have access to the machine when I want but if anyone has any advice that would be great, cheers.

    Bump...
    Apparently it only happens when another file is attached as well to the same email.
    I tried forwarding my colleague an email through Mac Mail with an attached image and inline text and it came out fine, I thought it might of been a flaw with Mac Mail itself but no.
    Anymore ideas?

  • I used my iphone to send a message in French. I have changed the settings back to English but when I send a text or write a message it still thinks I am typing in French. Any suggestions?

    Any thoughts on how to resolve the above ? Namely I went into settings changed the language to French. Sent a message to soemone in France in French. Went back to settings selected British English. Reset the phone into English, But it still thinks it is 'French' when sending a message or text. Have gone back to settings tried to reset the keyboard to original factory settings. No joy. Switched the phone on and off. No joy, It still assumes it is French when sending a text or email even though the settings are all set for English. Any suggestions on  how to resolve tbis ???

    Amazing response. Unbelievably fast. Totally helpful. Totally
    accurate.
    A thousand thanks
    Damian

  • No reply got while sending a message

    Environment: SCO Unixware 7.1.1, Tuxedo 6.5, Windows 98(client)
    While the client sends a message(photo) which size is near to or over 16K Bytes,
    to the server, the client gets no reply. Seems the server can not get the request.
    Does anybody know the reason.
    Thanks in advance,
    George

    "George" <[email protected]> wrote:
    >
    Marcin Kasperski <[email protected]> wrote:
    "George" <[email protected]> writes:
    Environment: SCO Unixware 7.1.1, Tuxedo 6.5, Windows 98(client)
    While the client sends a message(photo) which size is near to or
    over 16K Bytes, to the server, the client gets no reply. Seems the
    server can not get the request. Does anybody know the reason.No space in queues?
    Check the ULOG* file. Sometimes it happen that Tuxedo throws the
    message away (for me it was more troublesome when the server
    succesfully processed the message but Tuxedo was unable to send it
    back, leaving the client waiting forever on tpcall).Thanks, Marcin. But in my case, the server seems receive no request(no
    information
    in the ULOG*), and the client waits forever on tpcall. Do you have any
    further
    idea in this case.
    Thanks,
    GeorgeGeorge,
    I would try the following troubleshooting steps:
    1) On the server, go into "tmadmin" and do a "pclt" to make
    sure the client is getting connected.
    2) On the Win98 box, do a "set TMTRACE=on" before starting the app.
    This will place trace messages in the ULOG. You can see
    when a "tpcall" is executed and what arguments are passed.
    3) You can find Ethereal, a freeware packet sniffer at
    www.ethereal.com. You can see if the request is even leaving
    the Win98 box and making it onto the network and to the server.
    4) If the request is making it to the server, shutdown all your
    servers, do a "export TMTRACE=on", and restart the servers.
    This will place debug messages in the ULOG on the server.
    You should be able to see any ATMI calls that are made.
    5) Attach to the server with a debugger and set a breakpoint
    in "msgrcv". This is the Unix system function call
    that gets a message from a queue. If it never gets called, then
    your message is not reaching the server's queue.
    If it does get called, set a breakpoint in your service routine
    and continue stepping through code.
    6) You can also go into "tmadmin" and do a "pq" to see if there
    is a request in the server's queue.
    Hope that helps,
    David

  • Why can't I send picture messages and group messages with MMS?

    Picture messages fail to certain people with invalid destination address.  Then the group messages won't send unless I send them as individual texts.  Very frustrating. 

    I am having this same issue! I got my S3 in December & it has worked fine until about a month and half ago. . .around the time of latest software update! I can not send MMMS messages (group texts, pics, videos). It doesn't matter if I am on wi-fi, 3g, 4g LTE. It does not send!!! And I am getting ******. Help Verizon!!

  • How to pass text message as a body in mail adapter

    Hi ,
    I configued mail adapter and I am receiving the message as xml attachments.But I need to get message in body as text formate not an xml message.
    for exaple I am getting the message like this as attachment
      <?xml version="1.0" encoding="UTF-8" ?>
    <ns0:MT_MAIL xmlns:ns0="http://it.com/FI/I001">
    -<MAIL>
    <A>
      <FILE>PLEASE KEEP THE FILE</FILE>
      </A>
    <B>
    <FILE>PLEASE KEEP FILE</FILE>
      </B>
      </MAIL>
      </ns0:MT_MAIL>
    I required message in MAIL BODY ( NO attachment) like below
    A PLEASE KEEP THE FILE
    B PLEASE KEEP THE FILE
    LIKE THAT  I NEED MY OUTPUT IN MAIL BODY ...
    PLEASE GUID HOW TO PROCEED ....

    PayloadSwap Bean to read contents of the attachment: /people/michal.krawczyk2/blog/2005/12/18/xi-sender-mail-adapter--payloadswapbean--step-by-step
    XIPAYLOAD is protocol to be used in the mail channel...many blogs available for how to send mail as body.
    Regards,
    Abhishek.

Maybe you are looking for

  • Java Front-end problems with Windows 200 Pro

    Hi, I have some problem on my pc with java applications front-end. I have windows 2000 Professional and use java(TM) 2 SDK, Standard Edition Version 1.3.1 Using every java applications (also development environment as JBuilder 4 Professional and Toge

  • BAsic settings needed in system crm-2007 in newely installed

    HI all   I have small quesry here.i Have a system newley installed crm-2007 can you all please tell me what settings do i need to do to start working with..either marketing or service. as per my knowledge what i know is...navigation bar profiles,busi

  • Pdf through email

    hi, i am  sending an adobeform as pdf  in an  email body to an external address.ie. i need an output in my outlook account as : an email with PDF document as the body of the Email. Problem --> I am getting the PDF as an attachment always. here is my

  • Recording Video

    I upgraded to QT 7 pro and I have my sony digital cam corder plugged into my firewire port and I am not seeing the recording ability under preferences of QT or under file/record video. Video is just not showing up. Just new Audio recording. I have ot

  • Displaying RichTextEditor Data in datagrid

    Hi, I have a form in which I am using RichTextEditor to collect data. In other page I am displaying the same data in the datagrid. How do I display the data in the datagrid as htmlText. Do I use the label function? If yes then how. Thanks