Outlook 13 mail

I can send emails but they do not show up in my sent box but do show up within my Gmail page.  I do not receive emails for up to four days and then it is a whole bunch at once (39 today). Gmail folks say it's not their issue as does my local DSL
provider, Century Link.  Both referred me to MS.  I use WIN 7 and IE 11. Both fully up to date.  PLEASE HELP !

Hi,
Finally you can receive the emails, so basically there's nothing wrong with the account settings.
When it happens again that Outlook doesn't receive emails from Gmail, please try disabling firewall and anti-virus program, test if this helps.
I also suggest you rename the current data file(.ost) to ".old", let Outlook create a new one to sync, check the result.
If the issue still exists after the steps above, you can create a new profile to setup the account:
http://support.microsoft.com/kb/829918/en-us
You can also double-check your account settings:
https://support.google.com/mail/troubleshooter/1668960?hl=en
Regards,
Melon Chen
TechNet Community Support

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