Outlook 14.4.8 not synchronizing with Exchange 2007 anymore (shows "downloading" but no new messages shown in inbox"

Outlook 14.4.8 on iMAC Retina and Yosemite 10.10.2 is not synchronizing with Exchange 2007 anymore (shows "downloading" but no new messages shown in inbox".
Accessing Mails with Webbrowser and from Windows Outlook is working correctly.
All Macs (also the ones with OS 10.6.8) do not anymore show any new messages in inbox.
Restarted Server, tried to disable autodiscover on macs and deleting/adding account and repairing database does not fix the problem. Also restarted server several times.
We have the same problem on 2 imacs retina with yosemite and on 2 mac pro with 10.6.8 and different office 2011 versions.
i tried to configure the exchange account in apple mail on yosemite and it also states "connected" and does list some folders but no new mails are getting in.
Windows clients and outlook on them works and syncs fine, and also when connecting via webbrowser at owa it must be a mac-specific/webdav issue.
exchange 2007 Sp3 Version 8.3 (bild 83.6) and Update Rollup 15 for sp3 (automatic updates "HIGH" for server and clients)
there is one update popping up again and again even after everytime successull installation: Windows Mlicious Software Removal Tool x64 - October 2010.
i tried to configure a new user with empty mailbox and configured it with microsoft mail (mac - yosemite) as exchange and was able to send a mail from there (even if quite delayed).
but there are not coming in any mails.
same exchange accounts triggered by imap do work and also via owa.
Exchange Accounts in Outlook for MAC and also in Mail (Yosemite) do show the folder structures but there is no mails showing up. I can send mails from the exchange accounts created but they seem to be processed with a delay of like 15minutes and outlook
is giving error "end of file reached" but messages are send after some time.
Does seem like EWS is extremely slow, to slow perhaps to sync and therefore ending in timeout.
Also i cannot reach the server from externally over ssl https 443. if testing port 443 of exchange from outside the port seems closed even firewall settings of sbs 2008 and sonicwall ports are correctly open.
could it be there is something in regarding webdav which is very slow and leading to timeouts ?
in application log i do have the following two information events every few minute:
The Exchange Web Services started successfully. Event ID 1
and
Process STORE.EXE (PID=3688). Exchange Active Directory Provider has discovered the following servers with the following characteristics:
(Server name | Roles | Enabled | Reachability | Synchronized | GC capable | PDC | SACL right | Critical Data | Netlogon | OS Version)
In-site:
SERVER.org.local CDG 1 7 7 1 0 1 1 7 1
Out-of-site:
Errors in Application log:
The Open Procedure for service "BITS" in DLL "C:\Windows\system32\bitsperf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section
The entry <C:\WSUS\WSUSCONTENT\CONTENTFOLDERACLSCHECK.TXT> in the hash map cannot be updated.
An exception Microsoft.Exchange.Data.Storage.ConversionFailedException occurred while converting message Imap4Message 69447
Also outlook 2011 clients are asked by time to time to reenter pwds and errors like "connection is closed. 13"
Faulting application taskeng.exe, version 6.0.6002.18342, time stamp 0x4cd34898, faulting module ntdll.dll, version 6.0.6002.18881, time stamp 0x51da3d16, exception code 0xc000071b, fault offset 0x0000000000082445, process id 0x3288
Certificate Services Client Provider pautoenr.dll raised an exception. Exception code 3221225477.
Backup Exec:
FULL_BACKUP -- The job failed with the following error: A failure occurred querying the Writer status.
Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The
error returned from CoCreateInstance
Exchange VSS Writer (instance 2d932ef8-6319-4ab8-a45f-1242480b44ad:15) failed with error code 1295 when processing the backup completion event.

Hi,
Since Outlook running on Windows works well, it seems an issue on the Mac side. I suggest ask Mac for help so that you can get more professional suggestions.
More information for your reference:
Please try to verify whether there is any expired certificate from the computer personal store.
If it is the case, please remove them.
Thanks
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Mavis Huang
TechNet Community Support

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ICal still does not sync with exchange 2007 in Lion

Dear,
In Snow Leopard, iCal was not syncing with Exchange 2007. I read a lot of things on this and it all led to recurring events. Indeed, after deleting them, things started to work. But I cannot delete recurring events! I need them!
Seeing that there was soo much talk on this all over on apple, I assumed that Apple would fix it. Instead, all we're seeing is some enhanced UI.
Can somebody at Apple please make sure that this thing finally gets fixed? Really, how hard can it be, knowing that the hardware based i devices can sync without any trouble?
Just for extra information, so you know what direction to look for:
I have Windows SBS 2008 in Dutch language. Timezone is Brussels. Exchange 2007 and all updates.
The system is running a self signed certificate
Outlook works fine on the Mac. I don't want to use Outlook on the Mac but am forced to at the moment.
Mail/Addressbook sync fine. Only Outlook doesn't!
I did try deleting recurrent events and this worked for a day. Basically stopped working I think when I added again those recurring events.
There are some errors in the console:
21/07/11 11:42:36,563 iCal: Couldn't find an NSTimeZone to match the SerializableTimeZone
21/07/11 11:42:36,563 iCal: WARNING: Failed to find TimeZone Identifier for Windows MeetingTimeZone: (GMT+01:00) Amsterdam, Berlijn, Bern, Rome, Stockholm, Wenen
21/07/11 11:42:36,580 iCal: error = Error Domain=CalExchangeErrorDomain Code=-11 "iCal kan de activiteiten in de agenda 'Agenda' niet bijwerken." UserInfo=0x7fbe94adb8b0 {CalFailedOperationKey=<CalExchangeSyncFolderItemsOperation: 0x7fbe94102d40>, NSLocalizedDescription=iCal kan de activiteiten in de agenda 'Agenda' niet bijwerken., NSLocalizedFailureReason=De account 'Exchange' kan momenteel niet worden bijgewerkt.}
Please fix this,
Guido
Message was edited by: guido4096. Added error message

Hi all,
I do have exactly the same problem.
But I am adding a new flavor, but I can not understand it.
I've setup two Exchange calender connections. Both servers are inhouse. The setup of the Exchange servers are most likely the same.
But one works and one not! How could this be explained?
I like to express my deep disappointment about iCal and partly Apple Mail. It is unbelievable for me, that years after Apple's cooperation with Microsoft there are still such problems.
I like my Macbooks and I certainly have the absolutely full bandwidth of all Apple products in my household and companies. But I think I have to go back to Microsoft and Sony Laptops in the near future.
Although this kind of bugs are small one's, but the hurt constantly. Apple - please fix that.
Here just for the interested reader is my console error message:
3/15/12 11:51:29.819 AM iCal: error = Error Domain=CalExchangeErrorDomain Code=-11 "iCal can’t refresh events in the calendar “Kalender”." UserInfo=0x7f856d4bddb0 {CalFailedOperationKey=<CalExchangeSyncFolderItemsOperation: 0x7f856c5ca060>, NSLocalizedDescription=iCal can’t refresh events in the calendar “Kalender”., NSLocalizedFailureReason=The account "DR InfoDyn" currently can’t be refreshed.}

Calendar not synchronizing with Exchange server

2 weeks after upgrading to OS X 10.9.4 Calendar is not synchronizing with our university Exchange server. Problem is with 2 different computers, iMAC and MacBook Air (both with ethernet and wifi)). Mail is working/synchronizing fine. Outlook calendar (on both same Macs and Parallels PC) is synchronizing fine. iCLOUD events are shown.
Noticed that it is a one-way problem- not downloading/synchronizing from the server but events entered on both problematic Calenders are found in Outlook (and of course in the OutlookWebApplication). Practically I can't work anymore with Calendar.
Tried to delete Caches - didn't help. Tried to restore old preferences- didn't help. Any help? Thanks!!

+1
Still happens with 10.6.2.
It clearly states in mail help that this should happen -- yet it does not.
Anyone?
Apple?
s

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Waiting was the key solution here!
After waiting aprox 2/3 hours it worked. Changed nothing...

Outlook 2011 for Mac not authenticating with Exchange 2010

Hi,
We have an issue with our Mac Clients authenticating with our Exchange Server. We have Exchange 2010 Version 14.03.0174.001.
Outlook is saying the credentials are incorrect for the user when we know they work fine in OWA and in Outlook 2010.
It seems this is since we re-keyed are SSL certificate. I have changed the EWS directory to Basic Authentication and also re-created the EWS directory. I have also re-ran all the SBS Wizards.
Is there anything else we can do to get this sorted?
Thanks

Hi Robert,
I found a KB for your reference:
Sending email error "Authentication failed. Error 17897" in Outlook 2011 for Mac
http://support.microsoft.com/kb/2492901
If it not matches to yours, please paste the details without sensitive information.
Thanks
Mavis
Mavis Huang
TechNet Community Support

Email not synchronizing with exchange server after working offline

After working offline in the plane - The emails are moved to the correct folder but it's not updated on the exchange server - What am I doing wrong?

+1
Still happens with 10.6.2.
It clearly states in mail help that this should happen -- yet it does not.
Anyone?
Apple?
s

If I switch to iCloud, Outlook for Mac is not synchronizing with iCal and iCloud anymore. Is there a solution for this problem?

I normally use Outlook for Mac as the standard email and calendar programm. When I use the USB cable fro synchronising contacts and calendars with my iPhone 4s ther is not problem at all. iCal, Mail and Oulook for Mac are synchronising perfectly.
When I switch to iCloud, Oulook is completely empty and Calendar and Contacts are not synchronised anymore.
Is this a known problem, and is there a solution for it?

I have the same keyboard and do not have battery issues.
It may have something to do with using rechargeable batteries.
You can also try removing the keyboard then re-pairing it. Maybe a bad bluetooth connection is draining the battery.
System Preferences > Bluetooth > right-click (control-click) on the keyboard > Remove > Remove
Wait for it to show in the bluetooth list then Pair > enter the number sequence & return as displyed on the screen.

My iphone 4s is not synchronizing with my Outlook Calendar on my laptop. It appears that when I set up an appointment on my laptop the info is transmitted to the phone but the reverse is not occurring.

Sometime during the past months my calendar on my iphone 4s is not synchronizing with my Outlook Calendar on my laptop. It appears that when I set up an appointment on my laptop the info is transmitted to the phone but the reverse is not occurring.

I did put it in DFU mode but its still not working, although everytime it shows your iphone needs to be restored. Kindly help.

After Mail crash, Sent folder not syncing with Exchange

I was able to successfully configure Mail on SN to work with Exchange 2007. After about two days of trouble free operation, my Mail client crashed. After that it has stopped syncing the Sent folder with Exchange. I have tried reboot of my MacBook Pro and restarts on the Exchange server but with no success. Mail that is sent from SN as well as from other clients (such as Outlook or Outlook Web Access) appears in the Sent folder on Exchange but none of these emails are now appearing in the Sent Mailbox in Mail on SN. However, the messages that were sent before the crash are synced and available in the Mail on SN. Appreciate any suggestions or help.

I'm frankly always shocked at the lack of quality. I somehow insist on believing in Apple, which consistently doesn't appear to deserve it. Been using MobileMe to sync my dock between 3 Macs. An iMac at home, one at the office, and a MacBook Pro on the go.
Now, my notepad refuses to stay in the dock, despite me following all the advice I could find on this specific issue from Apple and forums. MobileMe Sync items are also high up my list of items I very much like to have, but of course, they don't work well. I thought Snow Leopard was to be an extremely high quality release. That was the whole point of this release. Nothing but fixing all the broken things that exist.
So much for quality. They had a whole 18 months not to add features, but just to fix all that is broken. And this is the result. Things that are highlighted as awesome features that fall short of functioning properly. Who tests this stuff, two guys in a basement?
null

Outlook 2013 with Exchange 2007 - out of office problem

We are using outlook 2013 with Exchange 2007. When users select their out of office it will work fine for the first day, however there after the Out of Office replies stop working. Out of Office is set correctly within Outlook, but what we have found
is that if the user opens Outlook the Out of Office starts to work again. Also when the user opens Outlook it takes around two minutes before it registers that Out of Office is on.
Any Ideas?

Hi,
How do you configure your OOF? From standard OOF wizard or define an automatic reply template from Rule wizard?
If you are using a template, Outlook must be running for the Rules Wizard to automatically reply. Please refer to the Note in the following KB:
http://support.microsoft.com/kb/311107
If it is configured by using standard Out of Office assistance in File > Automatic Replies, please remove OOF settings in Outlook and set it from OWA 2007, then check whether the issue can be reproduced.
Regards,
Winnie Liang
TechNet Community Support

Slave instance can not synchronized with the master for a long time

Hi,
Slave instance can not synchronized with the master for a long time, and the gap of LSNs between slave and master are more and more larger. The transfer bytes per second between master and slave is 118MB/s , upper limit to the ethernet card. Why???
ENVIRONMENT:
1. A network program which we called mcdb is based on BDB 4.8.30. It is used to accept get/set requests and then query data from bdb or save data to bdb.
2. mcdb implements replication with bdb replication manager api. The default start replication policy is DB_REP_ELECTION, rep ack policy is DB_REPMGR_ACKS_ONE_PEER and rep priority is 100.
3. The bdb data files, bdb log files, region files and rep files are all in the same home directory.
4. There are two instances of the mcdb are separately on two standalone servers which has no other programs. These two instances are in one replication group which can elect a master automatically.
5. The master instance is online, which has lots of requests (get, set, delete).
ACTIONS:
1. Start two mcdb instances on two servers and the two instance make a replication group. Slave has already synchronized with the master.
2. Stop the slave for a long time (more than 20 hours).
3. Start the slave instance to synchronize data with master.
RESULT:
1. the gap of LSNs between slave and master are more and more larger.
2. db_stat of master and slave:
master db_stat:
467170     Number of PERM messages not acknowledged
9245     Number of messages queued due to network delay
172415     Number of messages discarded due to queue length
25880     Number of existing connections dropped
3407     Number of failed new connection attempts
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
DB_REPMGR site information:
10.67.15.146 (eid: 0, port: 30011)
Environment configured as a replication master
331726/3574994     Next LSN to be used
0/0     Not waiting for any missed log records
328872/466092     Maximum permanent LSN
0     Next page number expected
0     Not waiting for any missed pages
0     Number of duplicate master conditions originally detected at this site
2147M     Current environment ID (2147483647)
100     Current environment priority
49     Current generation number
50     Election generation number for the current or next election
2323     Number of duplicate log records received
0     Number of log records currently queued
6768     Maximum number of log records ever queued at once
55284     Total number of log records queued
120M     Number of log records received and appended to the log (120475988)
111     Number of log records missed and requested
2147M     Current master ID (2147483647)
2     Number of times the master has changed
0     Number of messages received with a bad generation number
8505306     Number of messages received and processed
12     Number of messages ignored due to pending recovery
471869     Number of failed message sends
12M     Number of messages sent (12959945)
0     Number of new site messages received
1     Number of environments believed to be in the replication group
990543     Transmission limited
0     Number of outdated conditions detected
0     Number of duplicate page records received
0     Number of page records received and added to databases
0     Number of page records missed and requested
Startup complete
6244678     Number of transactions applied
0     Number of startsync messages delayed
1     Number of elections held
1     Number of elections won
No election in progress
0.057097     Duration of last election (seconds)
8944103     Number of bulk buffer sends triggered by full buffer
0     Number of single records exceeding bulk buffer size
5273M     Number of records added to a bulk buffer (5273592170)
10M     Number of bulk buffers sent (10490865)
0     Number of re-request messages received
0     Number of request messages this client failed to process
0     Number of request messages received by this client
slave db_stat:
0     Number of PERM messages not acknowledged
0     Number of messages queued due to network delay
0     Number of messages discarded due to queue length
1454     Number of existing connections dropped
0     Number of failed new connection attempts
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
DB_REPMGR site information:
10.67.15.147 (eid: 0, port: 30011)
Environment configured as a replication client
329544/2916048     Next LSN expected
330433/2013808     LSN of first log record we have after missed log records
329543/5500501     Maximum permanent LSN
0     Next page number expected
0     Not waiting for any missed pages
0     Number of duplicate master conditions originally detected at this site
2147M     Current environment ID (2147483647)
100     Current environment priority
49     Current generation number
50     Election generation number for the current or next election
5256M     Number of duplicate log records received (5256599432)
3925284     Number of log records currently queued
3925285     Maximum number of log records ever queued at once
4880561     Total number of log records queued
3578038     Number of log records received and appended to the log
1912297     Number of log records missed and requested
0     Current master ID
1     Number of times the master has changed
0     Number of messages received with a bad generation number
12M     Number of messages received and processed (12980442)
2     Number of messages ignored due to pending recovery
0     Number of failed message sends
1912307     Number of messages sent
0     Number of new site messages received
0     Number of environments believed to be in the replication group
0     Transmission limited
0     Number of outdated conditions detected
0     Number of duplicate page records received
0     Number of page records received and added to databases
0     Number of page records missed and requested
Startup incomplete
110568     Number of transactions applied
80     Number of startsync messages delayed
0     Number of elections held
0     Number of elections won
No election in progress
0     Number of bulk buffer sends triggered by full buffer
0     Number of single records exceeding bulk buffer size
0     Number of records added to a bulk buffer
0     Number of bulk buffers sent
0     Number of re-request messages received
0     Number of request messages this client failed to process
0     Number of request messages received by this client
Edited by: 899585 on 2013-1-4 下午10:54
Edited by: 899585 on 2013-1-4 下午10:55

Hi,
Unfortunately, this issue is beyond the level of what is supported over the forum. Performance related issues are extremely complex and require an in-depth understanding of your environment and dedicated support. In a generic sense, you can look at this as a basic queueing problem. You have a server that went down and work is still coming in. When the server gets started it is possible that it may never catch up depending on new work coming in and the rate at processing the old work.
So what would you do in this case --- one thing would be to reduce the new work coming in. In HA terms this would be slowing the master down and you can increase DB_REP_ACK_TIMEOUT for this. Another thing you could do is add fresh servers to help reduce the workload. In HA terms, this would be the equivalent of restarting the client and give it a fresh look at everything. Another thing you could do is replan the system and load balance. In HA terms, it would mean something like take a hot backup of the master and reinit a client from scratch.
If you are interested in getting a dedicated support person working on this concern, please let me know and we can move forward down that path. Just respond to the thread with your email address and I will get in contact with you so we can pursue that approach.
thanks
mike

Calendar will not sync with Exchange server or most Google Calendars

Hi,
I am writing about my wife's brand new Samsung Charge on Verizon. We managed to setup both her gmail account and her work exchange server account fine, except for the calendars:
Her Google calendar shows up fine, but I am unable to even see any other Google calendars that she has access to (both her own secondary calendars as well as calendars that others have shared with her) in order to select them to be visible.
Her exchange calendar says it is enabled (on the list of available calendars), but no events at all show up.
This behavior is with the latest software updates on the Charge (2.2.1 firmware, I510.EE4 build) using its stock calendar software. I did notice that if I use Smooth Calendar, it does list all of her Google calendars under its listing of available calendars, but it still only shows data from her primary calendar. This is also true using the Touch Calendar app, which leads me to believe that there is some problem within the Google Calendar sync software that is not allowing her calendars to appear correctly.
Thanks!

Hello whereizben,
I see you have posted same post in another thread. I have already replied to that posting with a solution. Please see the following link for my reply:
Re: Calendar will not sync with Exchange Server
Thanks, again, for posting!

How do I delete all the imported (not synchronized with itunes) photos on my ipad ?

how do I delete all the imported (not synchronized with itunes) photos on my ipad ?

Depending on how many photos there are, you can do it diretly on the iPad via the trashcan icon in the top right corner if viewing the photos in full screen, or via the icon of the box with the arrow coming out of it in thumbnail view and selecting the photos to delete (there is no select all option).
Or you can connect the iPad to your computer and do it via Windows Explorer on a PC by selecting the photos and pressing delete, or on a Mac iPhoto/Aperture should have a delete option at the end of their import dialogues.

Outlook 2013 Won't Sync Consistently with Exchange 365 Server

Hello,
I have a Win 7 Pro laptop running Office 365 Pro Plus, and Outlook 2013 is part of that package. For some reason, Outlook isn't syncing to the Exchange 365 server. Even though it says "Connected" at the bottom, and that "All Folders
Are Up to Date", I'm still not getting a full sync. Example: I can delete a message from my inbox on my Win 7 computer, yet the message doesn't delete from the Outlook Web App, or my iPhone or iPad. Or, I can delete a message from my
iPad or iPhone, and it will delete on Outlook Web App but not on my laptop running Outlook. In other words, my Win 7 PC running Outlook is the odd man out. My iOS devices and the Outlook Web App always seem to be in sync.
I did notice that at the bottom of the message list in my inbox in Outlook, there's a link telling me "there are more messages on the server". I click that link, and it takes a few seconds for my inbox messages to update. Once they
do, I see messages I've already deleted before. This tends to improve the sync function as well, but only temporarily.
I did try to repair my profile by going to File --> Account Settings and then choosing Repair. That didn't really seem to change anything.
I also tried running a full Office 365 repair in Add/Remove Programs, but that didn't fix it either.
I have downloaded and installed all of the latest updates from Microsoft Update. Not really sure where else to look.

Hi,
Since Office 365 is different from Exchange On-Premises, I suggest asking Office 365 Forum for help so that you can get more professional suggestions. For your convenience:
http://community.office365.com/en-us/default.aspx
Thanks
Mavis
Mavis Huang
TechNet Community Support

Outlook Anywhere settings in a Exchange 2013 coexistence scenario with Exchange 2007

I have exchange 2013 and 2007 set up in a coexist environment. At the moment, the few mailboxes I am testing on Exchange 2013 are getting multiple pop ups in outlook and cannot connect to items like Public Folders on 2007. I found an article
that told me to change the authentication method from Negotiate to NTLM and that broke some of my Lync 2013 compatibility issues on users on exchange 2007 (ie conversation history and they got outlook integration errors.) I would like someone to confirm
if the change I am about to make from doing research will help me in my situation.
Current Setup:
Exchange 2007 OA CAS Settings
ExternalClientAuthenticationMethod : Basic
InternalClientAuthenticationMethod: NTLM
IISAuthenticationMethods : {Basic, Ntlm}
Exchange 2013 OA CAS Settings
ExternalClientAuthenticationMethod : Negotiate
InternalClientAuthenticationMethod: Negotiate
IISAuthenticationMethods : {Basic, Ntlm, Negotiate}
New Settings I am considering based on research:
Exchange 2007 OA CAS Settings
ExternalClientAuthenticationMethod : Basic
InternalClientAuthenticationMethod: Basic
IISAuthenticationMethods : {NTLM}
Exchange 2013 OA CAS Settings
ExternalClientAuthenticationMethod : Basic
InternalClientAuthenticationMethod: Basic
IISAuthenticationMethods : {Basic}
Will this work and eliminate my popups?

Hi,
The following TechNet article indicates that:
“In order to support access for Outlook Anywhere clients whose mailboxes are on legacy versions of Exchange, you will need to make some changes to your environment which are documented in the steps within the
Exchange Deployment Assistant. Specifically,
you will need to enable Outlook Anywhere on your legacy Client Access servers and enable NTLM in addition to basic authentication for the IIS Authentication Method.”
Client Connectivity in an Exchange 2013 Coexistence Environment
http://blogs.technet.com/b/exchange/archive/2014/03/12/client-connectivity-in-an-exchange-2013-coexistence-environment.aspx
As for the Autodiscover service, please make sure the Autodiscover.domain.com is pointed to your Exchange 2013 in Internal and External DNS. For more detailed information about Exchange 2013 coexistence with Exchange 2007, please refer to:
http://blogs.technet.com/b/meamcs/archive/2013/07/25/part-3-step-by-step-exchange-2007-to-2013-migration.aspx
Regards,
Winnie Liang
TechNet Community Support

Outlook 14.4.8 not synchronizing with Exchange 2007 anymore (shows "downloading" but no new messages shown in inbox"

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