Outlook 2003 Free/Busy only shows 2 months for users on Exchange 2010

Hi,
We are moving to Exchange 2010 from Exchange 2003 and have noticed that users who have been created on or migrated to Exchange 2010 who also use Outlook 2003 can only see 2 months worth of free busy information.
After doing some testing this is only an issue if the user who is looking at the free busy is located on Exchange 2010 and they are using Outlook 2003. It doesn't matter if the mailboxes they are looking at are on Exchange 2003 or Exchange 2010.
If the user uses Outlook 2007 they see free/busy past 2 months.
We configure Outlook to publish 12 months of free/busy.
Any help would be appreciated.
Regards
Matt

Hi Matt,
According to your description, the issue only happens in Outlook 2003 but not in other Outlook versions. Please check whether there is the Auto Accept Agent installed in your Exchange server. This issue occurs when you register the Auto Accept Agent to process
meeting requests for the affected mailbox.
Here is a KB related to this issue. Please follow it to configure the period for which you want to publish Free/Busy information in a registry entry on the Microsoft Exchange Server on which you have installed the Auto Accept Agent:
The published Free/Busy information for a mailbox is displayed for the default period of two months after you have configured a longer period in Outlook
http://support.microsoft.com/kb/917687
The free/busy publish range reverts back to the default setting when you direct book a resource in Outlook 2003
http://support.microsoft.com/kb/905817
Additionally, I recommend you upgrade your Outlook 2003 clients to Outlook 2010/2013 for better working. Because Microsoft ended support for Office 2003 on April 8, 2014.
Regards,
Winnie Liang
TechNet Community Support

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