Outlook 2007 -Acrobat/Reader 8.1 Previewer Problem

I am running Outlook2007 on an XP Pro /SP3 machine and continue to have problems with the previewer handler of Acrobat. I have Acrobat 8.1.3 and Reader 8.1.3 installed.
The previewer will work a couple times and then I get an error message that the handler isn't working. I've learned by closing all windows or rebooting, I can get it to work again till the next freeze.
Searching the Adobe site, I find some mention of the problem but no solutions. The previewer was working well till the latest Adobe upgrade.
Any ideas on what is causing this and more importantly, how to correct it
Thanks
Paul

I'd recommend removing Reader. Adobe doesn't recommend installing
Acrobat and Reader on the same computer.
Mike

Similar Messages

How do I read a pdf file in Acrobat Reader (vs. Preview)?

How do I read a pdf file in Acrobat Reader (vs. Preview)? I have a Mac OS, need to know the process to read a pdf file document in Acrobat Reader instead of Preview. Much thanks for suggestions.

Right click the PDF. Choose "Open With..." Select Reader.
Or.
Right click and "Get Info"
under "Opens with" change the default app to Reader, and click "Change all" to set the preference for ALL PDFs.

OSX, Acrobat Reader 5 and printing problems

Not sure this is in the right place (possibly should go to the Adobe Reader section) but help needed.
I have PDFs that look just fine on screen, but when they are printed out, the image is being reduced in size. It is as if there are some margins set someplace (although where, I have no idea) that are over-riding the PDF as it appears on screen. Is this behaviour typical with reader 5? Is there a setting somewhere that will cause the image to be reduced in size? If this is a bug, does anyone know if it is fixed in the Adobe reader range? Is anyone else experiencing this?
My set up is a Mac G4 sawtooth, with upgraded processor (1.5GHz) and new hard drive running 'out of the box' OSX 10.4.6 (Tiger) with Classic accessing the original OS9 installation on the original hard drive.
Range of Adobe products running in Classic (PS 5.5, AI 9.2, ID 1.2) from which some of the PDFs originate.
Old OS9 compatible printer (Epson SP1200) died recently, new printer (Epson SP1400) is only comaptible with OSX, except going via Laserwriter8.
Problem was present with old printer before it died as well, so OS/printer incompatibility is probably the issue.
Upgrading to CS3 is an option, but an expensive one, so wish to explore the Portable Document Format option first!

It cannot be a problem of the installation, because at least Windows 7
was a fresh install with nothing but Reader additionally installed.
By the way, what do you mean by "risky", I followed straight the
documentation from Adobe, where one is allowed to place function calls
requiring a privileged context.
Have you any better idea where to place the call to save? It must be
called automatically, when the User closes the window, no additional
interaction is possible.
One other thing is the call to exportXFAData, have you any idea why
there is a difference in behavior between reader version 7 / 10 and 9?
I wrote that in version 9 the user entered data is missing.
Am Donnerstag, den 21.07.2011, 05:53 -0600 schrieb try67:
No, it doesn't work.
Sorry, I don't have any ideas except for trying to repair the installation
of Reader.
However, placing code in the WillClose event is considered risky and should
be avoided if there are alternatives available.
>

Acrobat Reader 7, 8 & 9 + Outlook 2003 = Freezing

Hi guys,
Here's my issue:
A few of our users here use the "Attach to email..." option within Acrobat Reader after opening a PDF from an email within Outlook 2003 (why they refuse to just forward the damn e-mail, I do not know). Anyways, after typing into the e-mail, they hit "Send" and then both Outlook and Acrobat Reader freeze up. Now just to add to the fun, this happens intermittently. Sometimes twice a day, sometimes twenty.
Things I've tried:
- Reinstalling Acrobat Reader.
- Installing versions 7, 8 and 9 (uninstalling the previous one first of course)
- Reinstalling Outlook 2003.
- Reinstalling the entire Office 2003 package.
- Reconfiguring his Exchange settings (cached mode, etc)
Does anyone have any ideas? I see a number of people with this problem, but no real fix apart from the whole "Don't use Acrobat Reader, hurr" response. We do not have this luxury.
If an Adobe Rep sees this and can even give me an answer of "This is a current issue and it's being looked into.", that would be fine. I need to give these users something to get them off my back.
Cheers.

You do not need Reader and Acrobat on the same system. Acrobat will do all that reader does.
If you have both installed on the same system, you should remove Reader using the Windows Install Cleanu Utitlity and repair Acrobat. If repairing Acrobat does not solve the problem, you remove Acrobat using the Windows Install Cleanu Utitlity and reinstall Acrobat.
Good luck.

Acrobat Reader Versions and saveAs, exportXFAdata Problems

We use generate Forms with Reader Extension Save enabled.
The forms are then opened within Acrobat Reader. In the onClose Event a Script called "saveXMLData" is called. This script is install in the javascript folder of the reader installation.
The script :
var saveXMLData = app.trustedFunction(function(doc)
     app.beginPriv();
     doc.saveAs({cPath:"/c/windows/temp/savedForm.pdf",
          bCopy: true,
          bPromptToOverwrite: false });
     doc.exportXFAData({
          cPath:"/c/windows/temp/savedForm.xml",
          bXDP:false
     app.endPriv();
     return;
Using Acrobat Reader 7, eveything worked fine.
Using Acrobat Reader 9 "saveAs" crashes the Application after the document is saved and the filled in Data is not saved.
Without the saveAs function, at least the export File is generate but the data that where filled in are missing.
Using Acrobat Reader X "saveAs" crashes the Application as well. Leavin out the saveAs function, the export File is generated as expected. Thus the filled in data values are saved.
Using Acrobat X Pro everything works as with Acrobat Reader 7.
Our Problem is that the customer uses Acrobat Reader 9. Are there expected incompatibilities with the different versions. Does anybody know any workarounds, settings?
By the way disabling extended security does not help.
Thanks
Max

It cannot be a problem of the installation, because at least Windows 7
was a fresh install with nothing but Reader additionally installed.
By the way, what do you mean by "risky", I followed straight the
documentation from Adobe, where one is allowed to place function calls
requiring a privileged context.
Have you any better idea where to place the call to save? It must be
called automatically, when the User closes the window, no additional
interaction is possible.
One other thing is the call to exportXFAData, have you any idea why
there is a difference in behavior between reader version 7 / 10 and 9?
I wrote that in version 9 the user entered data is missing.
Am Donnerstag, den 21.07.2011, 05:53 -0600 schrieb try67:
No, it doesn't work.
Sorry, I don't have any ideas except for trying to repair the installation
of Reader.
However, placing code in the WillClose event is considered risky and should
be avoided if there are alternatives available.
>

Acrobat Pro X PDF previewing not working in Windows 7 64-bit

Greetings, all,
The organization I work for recently purchased a volume license for Acrobat Pro X. We uninstalled Adobe Reader from all of our machines and installed Acrobat Pro X on them. After the move, the PDF preview handler stopped working. People commonly link to the URL below, but it has not worked for us. It appears it only works for the PDF preview handler packaged with Adobe Reader, not the one packaged with Acrobat Pro.
http://www.pretentiousname.com/adobe_pdf_x64_fix/index.html
Users are unable to preview PDFs in Windows Explorer and Microsoft Office Outlook 2007. When attempting to preview in Windows Explorer, the following appears:
This file can't be previewed.
What can we do to get the preview handler working in Windows Explorer (Windows 7 64-bit) and Office Outlook 2007?
Thanks in advance!

Bill@VT wrote:
OK. Then do you mean the thumbnails in Windows Explorer? I don't have a solution for that, but there have been several posts about the issue.
Well, thumbnails in Explorer don't work either, but we're not concerned about it. The preview pane is what we're worried about. There is a button in the top-right that turns the pane on. Previewing in Outlook does not work either.
Sabian Zildjian wrote:
Check the value for AppID in this registry key:
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{DC6EFB56-9CFA- 464D-8880-44885D7DC193}]
What do you have?
{534A1E02-D58F-44f0-B58B-36CBED287C7C}
DisplayName is set to "@C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\pdfprevhndlr.dll,-101".

Calendar appointments not quite showing in Outlook 2007

Hi,
I'm syncing my calendar on my iPhone to Outlook 2007 via MobileMe. When I create an appointment on the iPhone, it will sync and I can see it in Outlook on the to do bar next to my email preview pane.
However, when I go to the calendar I don't see the appointment. I only have one calendar so I don't know where the appointments are going?
Anyone got a solution?
Many thanks

I have this same problem when syncing with my itouch. My appointments do not show when displaying day/week/month but do show when all appointments are viewed. I checked Microsoft Outlook 2007 support and they say the problem is with the new apple itunes update and that apple needs to fix it.

Forms built in Acrobat not working in Preview!?

I've built a form in Acrobat Professional (with text fields and radio buttons) that we want to fill out with Preview. The idea is to open the pdf with Preview, fill it out and in the Print dialogue, to "mail as pdf". Then if you close the original pdf without saving changes. it remains a template you can re-use anytime you wish.
This would all work fine except some of the text fields seem to radomly decide not to work when the pdf is opened with Preview. I've tried going back in Acrobat to delete the field and re-create another - that didn't work - same issue. I tried deleting the field, then copy and paste a field that does work in its place. Not only does that not work, it renders BOTH fields unusable!
Any ideas?

If the field works in Acrobat Reader but not Preview, then it's probably Preview's problem. Preview supports a subset of PDF features and an older version than the Adobe apps. From other similar questions seen in the forums, the best solution is to distribute a current, free Adobe Reader to everyone who needs to fill out the form.
Either that or get Apple to keep Preview reasonably full-featured and up-to-date, because today it is neither, and Adobe Reader 8 is nearly as fast or faster than Preview.

Acrobat reader not viewing the PDF with dotted lines

Hi, We are using Acrobat Reader Version 10. In that version, if we open the PDF which has figures with dotted lines. It is showing as solid lines. We checked the other versions of Acrobat Reader and the same problem persists in the versions 8, 9 and 11. But the dotted lines are visible only in the Acrobat Reader Version 7. The PDF was created by client in "powerpoint" using "Acrobat PDFMaker". There is no provision to attached the PDF in this forum. Any body who came across the issues, please advice. Shaji

Thank you so much the for response. I have uploaded the PDF and a screenshot of reader 7. https://files.acrobat.com/preview/c6672e91-1205-46e0-a7fd-2f095c1598f0 https://files.acrobat.com/preview/9112a80a-2b7e-46db-bb34-5294d61ae587 Please check the links. 1. PDF 2. Screenshot The screenshot shows that Acrobat 7 is showing the dotted lines properly. But if we use Acrobat reader 8 to 10 this was missing. Shaji

How to Sync Outlook 2007 Calendar

I am able to sync Outlook Contacts but NOT Outlook 2007 Calendar. I keep getting told to log out of Windows and logh back in, but that does not help either. I have only one Outlook Calender. Seems odd that I can grab Contacts, but not the Celndar file..... Help

Hi to all,
I am unable to sync neither my calendar nor my contacts to my brand new 160GB iPod classic from iTunes 7.5. All ticked and enabled in preferences, I am aufait with iTunes so I have all the settings correctly enabled - I believe my stumbling block is Outlook/Office 2007 Enterprise Edition??? I have switched to Vista in the last few weeks but that is not the root of the problem, as I had this problem first on my last machine - XP HOME.
Is there a conflict with new generation iPod's and Outlook 2007?

Windows Installer error while trying to install Acrobat Reader 8

I am trying to install Adobe Acrobat Reader 8 off the CS3 disc. I already have Acrobat 8 Professional (8.2.3) installed. I just need the Reader. Whenever I try to install the Reader I get the following error, "The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnal for assistance."
I have tried all the Microsoft fixes for this situation, but I still keep getting the error message. I am using Windows 7 Home Premium (64-bit). Any help would be appreciated.
Thanks.

Nevermind, I figured out what was wrong. I had disabled User Account Control (UAC) when I was tweaking my OS. So I enabled UAC again and was able to install Acrobat Reader 8 without any problems.

Acrobat reader hangs opening pdf created with autocad

Hi all,
when I try to open a pdf file created with autocad, Acrobat Reader hangs and I can't do anything else then kill the process. Now I use Acrobat Reader 9.5.5. I've insatlled also Acrobat Reader XI, but the problem persists. It seems it is very slow to process the file. If file has few graphics after some minutes I can see it and zoom in, but if file is has a lot of graphics, acrobat hangs. Any suggestions?

Hi Robert,
I am so sorry for the inconvenience caused & will try my best to get this issue resolved.
I will recommend you to upgrade your Adobe reader to Adobe Acrobat Reader DC on your Samsung Note 3 mobile phone and then try to view the pdf files. You can download it for free from the Google app. store or you can refer to this link Acrobat Reader DC Learn & Support.
Let me know if you still experience the same issue.
Regards,
Aadesh

Using Adobe Acrobat Reader DC

I was trying to download a pdf document form the web. When I went to do so, I got a message stating that I needed the latest version. So, I downloaded Adobe Acrobat Reader DC. The problem is that it does not read any documents that I click. How do you use this thing? Why isn't it automatic?

Adobe Reader and Flash Player are different kinds of things, not opposites. You can have both.
However, it still seems that the simplest thing is to just save the document. Apple have made this easy, but well hidden.
In Mavericks, I have to move the mouse to the bottom centre of the window with the document, then slowly move the mouse up the CENTRE of the document. A little toolbar appears, with four buttons, and button 4 is download. I hate this sort of thing, but that's how they all are these days.

Open pdf in acrobat (reader)

Is it possible somehow to open a downloaded Adobe Digital Editions pdf in Acrobat Pro or Acrobat Reader?

eh,
The problem w/ acrobat is that it takes forever to load
I was going to just use reader to read documents, and acrobat to edit, so I could gut reader of all the plugins worthless for 99.9999 of pdfs I use and it'll load fast.
foxit is nice, but won't open in-browser despite their continuing claims of supporting this feature.
That's so bizarre that adobe won't allow you to choose which one you want to run. Its installed as sepperate programs on the uninstall list, on the "open with" context menu, and w/ file associations, so why would it not be possible to only open pdf links w/ one?
Maybe its time to abandon acrobat and just use reader. There's much cheaper programs w/ all the same functionality as acrobat, so I guess I'll move on to those.
If anyone else has suggestions feel free to make em.

Acrobat Reader DC Save Folder

I have just upgraded to Acrobat Reader DC. The problem is that I had a shortcut to a commonly used drive in the default location. However, now this does not help me as it does not show the shortcut. I am also unable to create a shortcut since it does not show a specific folder. It also does not save my shared drive as a recent folder. Is there something that I can do so that I won't have to click on choose a different folder then have to scroll for my shared drive each time. This is done thousands of times per month and always to the same location. Thanks for the help.

If you do not use online storage, you can change the Save As dialog to Windows' Save As dialog.
Steps:
1. Launch Reader DC.
2. Go to Edit > Preferences.
3. Select General from Categories.
4. Uncheck "Show online storage when saving files" option.
5. Click OK button.

Outlook 2007 -Acrobat/Reader 8.1 Previewer Problem

Similar Messages

Maybe you are looking for