Outlook 2007 Clients Cannot Access Free/Busy Calendar info. for Exchange 2010 Mailbox

Hi:
I have Outlook 2007 clients that cannot access Free/Busy Calendar info. for Exchange 2010 mailboxes. They receive error like "...you do not have appropriate permissions..."
If those same users logon to a machine running Outlook 2010 then they can view the free/busy info. of the other user's mailbox, so I believe the permissions are set correctly on the mailbox to allow the viewing.
Any insights are greatly appreciated!
Thank you!
Bob Herman IT Tropolis

Hi Herman,
As you said, it seems users have proper permissions on mailbox.
Please make sure users has Reviewer permission on Outlook 2007.
Please try to run Outlook 2007 under safe mode or re-create profile.
Also try to turn Outlook 2007 to Exchange Online mode from Cached mode.
Thanks
Mavis Huang
TechNet Community Support

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Setting up Users Calendar with Free /Busy Details share permssion, Outlook 2007 client cannot open the user shared folder but if we use OWA 2010 or Outlook 2010 client no issue opening the user shared calendar with Free/Busy Details setting.
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I built this little command from the "CalendarProcessing" commandlet... it cleared up my issues ...
Set-CalendarProcessing -Identity joeuser -AddNewRequestsTentatively $false -AddOrganizerToSubject $true -AllBookInPolicy $true -AllowConflicts $true -AllowRecurringMeetings $true -AutomateProcessing AutoUpdate -BookingWindowInDays 0 -ConflictPercentageAllowed
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My environment is this:
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According to your description and test, I understand that the room/resource calendar is invisible in Outlook.
How about changing another user to log on your Outlook?
How about the same version of Outlook on another computer?
Please try to run Outlook under safe mode to avoid some AVs and add-ins.
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Hello,
Using Exchange 2010 and Outlook 2007 client. User has access to a shared Calendar in Public Folder. She makes an Recurrence Appt in Public Folder and invites herself to Appt. If she changes one of the future apt (Location change or something like that) it
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Hi Michael,
Please first make sure she has installed all available updates for Outlook 2007.
In addition, please have the user temporarily turn off his antivirus and test again.
If still no luck, we may try testing with a new Outlook profile. See:
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Please let me know the result.
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It's recommended to download and install
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Exchange Server 2007 SP1 + Rollup ***Problem with sending email attachments from Outlook 2007***
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* Outlook sends non attachment emails to external addresses successfully.
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Hi Scot,
Providing some information on Poison Queue:
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http://office.microsoft.com/en-001/outlook-help/change-the-message-format-to-html-rich-text-or-plain-text-HP001232996.aspx
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Click Add to create a new Profile.
Best Regards.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
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