Outlook 2007 Contact Notes not showing up on BlackBerry. HELP Please!
Using BB Desktop Manager 4.5. I have about 75 contacts with notes in the notes field in Outlook 2007 Contacts. I looked at the mapping fields in the Address Book and I do not see one for the NOTES field in Outlook 2007. I have checked the transfer all items and have set the Outlook for the Conflict decider. I see that the address and phone numbers get updated, but there are no notes...
HELP!!
Rob
Solved!
Go to Solution.
Hi and Welcome to the Forums!
From your message, I assume you are synching via USB tether rather than OWA (BES). As such, I think the core of your issue is that the Notes field is, as you found, not mapped. To synch to your BB, it must be mapped. This article, while for an older DM version, discusses the manual mapping process:
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB03938&slic...
I cannot say if those instructions, however, are accurate -- I am on BES and as such never have to sync via USB. You can also try searching that knowledgebase for some better information. Hopefully this will help or someone with better DM knowledge will chime in with better details for you.
Best!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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