Outlook 2007 Copy/paste problem: Small icon of envelope is pasted instead of copied text

I'm using Outlook 2007.  When I copy a word doc, pdf, and other files and try to Right-Click-Paste into the message body, I get a small white envelope and yellow lock icon instead of the file.  There is no problem when I use the "Attach
file" option from the menu in which the file shows up normally.  I am not using any digital signatures or encryption.  

Hi,
Would you please provide a screen shot about the icon so that we can understand the problem more efficiently? Basically, envelope with lock icon means Encrypted Message in Outlook.
In addition, please try to open Outlook in safe mode and then test if this issue persists. To open Outlook in safe mode, press Windows key + R to open the Run command, type
outlook /safe and press Enter.
If still no luck in safe mode, please try to go to Tools >
Options > Other tab > Advanced Options
> Custom Forms > Manage Forms, click the
Clear Cache button and then test the issue again.
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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