Outlook 2010 advanced search not working

We use Outlook 2010 32bit on Win 7 64bit machines, we are on a 2008r2 doamin and our Exchange server is 2010. I have a user who's advanced search is not working, regular search seems to work just fine. I have rebuilt the indexes, removed Outlook
from the indexes and added it back in. Nothing that I have done has corrected the problem. Has anybody had a problem with advanced search in Outlook 2010, if so what did you do to fix it? The user has a very large mailbox, about 10GB.
Thanks
Shaun
Shaun Owens

Hi,
Try to Rebuild the index
1. Click Start, in the Search box, type Indexing, and open Indexing Options under Control Panel.
2. Click Advanced, click the Index Settings tab, and then click Rebuild. If you are prompted for an administrator password or confirmation, type the password
or provide confirmation.
If it still not works, try to use following method.
Step 1: Check registry settings
1. Click Start, in the Search box, type regedit and press Enter to open the registry editor.
2. Locate the following registry subkeys:
HKEY_LOCAL_MACHINESoftware\Policies\Microsoft\Windows\Search\PreventIndexingOutlook
HKEY_LOCAL_MACHINESoftware\Policies\Microsoft\Windows\Search\PreventIndexingEmailAttachments
3. Please first back up the registry subkeys above. Then, check if the value data is set to 1. If it is, please change it to 0, or delete the registry subkey.
For more information, you can also refer to the following article:
http://technet.microsoft.com/en-us/library/cc178983.aspx
Hope that helps.

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