Outlook 2010 and Adobe Acrobat 9

I just purchase 3 licences of Adobe Acrobat 9 two days ago, and i notice that i can't create PDF with all methadata, and all attachment on it (like what i was able to do with Adobe Acrobat 9 + Outlook 2007 and 2003).
So my question is : Is there a fix somewhere, or coming that will make this work ?
I purchase these licence for three 60yrs old user that can use the little "Adobe Icon" on Outlook to create PDF, but will be completly lost if i ask to "print" and choose where...
Also, it as been purchase for legal issue : it keep all metha data and all attached document, in their native format.
So my latest question is : do i ask for refund (Adobe will do it, because i purchase that from them) or this will be fixed soon, and i only need to wait ?

Win7, Outlook 2010 and Acrobat Standard 9 are working on one of my laptops. I was helping someone else install who is having an issue with Outlook 2010 crashings. I was looking for the difference. On my laptop, I did not have the .dll add-in installed in Outlook, so when I print, I print to the Adobe printer.
I went to the non-working Adobe printer on the other laptop. I went to change to get a new driver. When the driver windo popped up, I noticed there were 2 options available. One of them was a newer date and said that it was for a 64 bit operating system. I selected that driver and it fixed my issue of not being able to print from Outlook to the Adobe printer. It will now allow me to print and save the .PDF file during the printing process.
I do not know how Outlook 2010 is supposed to work with the add-in as I have never got that working. So I do not know the difference. So if you do have the add-in in Outlook and you are crashing even when it is disabled. I would first suggest going to the re-install option when you boot from the installation CD and select modify. Then go in and remove the Outlook add-in. Then do what I have described above. It works printing to the Adobe printer.

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Content edited because it was not consistent with the requirements of the Adobe Community Guidelines. For more information, please see our Adobe Community Guidelines and adobe.com Terms of Use.
Message was edited by Jochem van Dieten

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