Outlook 2010 and Exchange 2010 SP3

Hello,
we are planning to upgrade from Exchange 2010 sp1 to SP3, most of client PCs has Windows XP sp3 and Oultook 2010 with VSTO addins working with mapi properties.
I need to know if there are any known issues between this client environment and Exchange 2010 SP3 ??
thanks a lot,
Mauricio.
Mauricio

Windows XP is not supported in any scenario, so yes, I'd call that a known issue.
Mike Crowley | MVP
My Blog --
Planet Technologies

Similar Messages

Problems with a shared calendar using Outlook 2007 and Exchange 2010

Hello all,
We are having a problem with sharing a calendar using Outlook 2007 and Exchange 2010.
I will start with some background. I have just started my position with this company. I have been working with networks for awhile at the small business level. I have not had much production experience with exchange. There is only myself and my supervisor
who has inherited a midsized network which was built by five previous techs that are no longer with the company. Of course, the previous techs did not leave much documentation, so the original hows and whys for our system setup has been lost.
One of the managers has a calendar she shares with some of our users. I believe this calendar has been in use since sometime in 2006. A mailbox was created to hold this calendar to keep it separate from the managers calendar. I am not sure what version
of exchange they were using at that time, but I assume there was one or two migrations of it getting to its current state on our exchange 2010 server. At some point it was observed that the other workers she was sharing with were not able to access it correctly.
I am not fully sure what the original problem was (possibly some people not being able to see or connect to the calendar), but it was decided to give everyone who needed access to this calendar full access permissions through exchange. Correct me if I
am wrong, but I believe that gave everyone connected the ability to do anything with the calendar. Of course the manager was not happy about that. This is where I started working on the problem.
I removed everyone, except the manager who wants to control the calendar, from having "Full Access Permissions". This did have the effect of making some people just able to see the calendar and not make changes. Though there were others that were
able to connect to the calendar who I thought would not be able to. The manager that originally created the calendar did try to manage access to it through the Outlook interface, though it currently does not seem to be fully in effect.
So, to get to the point of what we are trying to do, is there a way to get the original manager back into control of the calendar though Outlook? It would be preferred to be able to keep the history of what they tracked of this calendar, so starting a new
one would be something we would rather avoid. After that, getting all of the users that need to connect to the calendar reconnected with the correct access permissions and making sure they are all synchronized.
I realize this is a big mess, and your help would be greatly appreciated.

Hi Nigel,
How is the impact, just one user or all users, Outlook or OWA?
If just one user, it seems like an issue on the Outlook Client side.
Please trying to re-create new profile to fresh the caches.
Please runing Outlook under safe mode to avoid some AVs, add-ins and firewall.
Found a similar thread for your reference:
Calendar Sharing not available error message
http://social.technet.microsoft.com/Forums/exchange/en-US/d9b33281-d7bb-4608-8025-16fb26643d0d/calendar-sharing-not-available-error-message?forum=exchangesvrclientslegacy
Hope it is helpful
Thanks
Mavis
Mavis Huang
TechNet Community Support

Outlook App and Exchange Routing Agent data interaction

I hope develop outlook Apps.the outlook app save some data, and send the mail , in exchange routing agent
, i want get the data.
I use Office.mailbox.item.CustomProperties , but the value don't save the receiver
mail， only save my outbox that mail.
the same question :https://social.msdn.microsoft.com/Forums/office/en-US/4fd6e26b-b712-416b-bc7c-7a8c14b257e1/outlook-app-and-exchange-routingagentfactory-some-issue?forum=appsforoffice#9f67a694-cf8f-498e-8dbe-b72fb991a041
how
to do , or have any good suggestions. thanks all.
Anything is Possible！

Hi Harvey,
>> I use Office.mailbox.item.CustomProperties , but the value don't save the receiver mail， only save my outbox that mail.
I think I have reproduced your issue. I created an app for office project, and used the code below:
<script>
// The initialize function is required for all apps.
Office.initialize = function () {
// Checks for the DOM to load using the jQuery ready function.
$(document).ready(function () {
// After the DOM is loaded, app-specific code can run.
var mailbox = Office.context.mailbox;
mailbox.item.loadCustomPropertiesAsync(customPropsCallback);
function customPropsCallback(asyncResult) {
var customProps = asyncResult.value;
var myProp = customProps.get("otherProp");
customProps.set("otherProp", "value");
customProps.saveAsync(saveCallback);
function saveCallback(asyncResult) {
alter("ok");
</script>
If I use this in the received mail, I could get the value of the otherProp which I set original in the same email. But if I create a new email, set the otherProp, and send it, after I received it, I could not get the otherProp.
I think we need to take some time to do some investigation.
Thanks for your understanding.
Best Regards,
Edward
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Help needed with buggy Outlook 2013 and Exchange 2010 trashing profiles

Hi All,
I have a customer who has eschewed MOLP and buys all their Office OEM from Dell. So as a result they are starting to have more and more office 2013 be deployed. They have a SBS 2011 server with Exchange 2010 and it is patched to the latest
rollups and service packs. (SP3, RU2) Their Outlook 2010 and earlier clients are just peachy on this. But the Outlook 2013 clients are having problems.
What is going on is that periodically I'll get a complaint from a user that their Outlook 2013 is randomly crashing. In all cases the fix is going into the Outlook Profiles, creating a new profile, then setting the new profile as the default
and going back into Outlook 2013 and letting it rebuild the cached data on the PC. This seems to happen a few times a month with random users on the network.
I told the customer it was probably people not logging out of Outlook 2013 at night and their machines being power spiked but I think that's highly unlikely since it doesen't happen to the Outlook 2010 clients.
I don't know if any Microsoft developers read this but if you do, please take it back to your bug database. Any other suggestions would be appreciated (other than scotch Outlook 2013 - while I'd appreciate that, my customer wouldn't)

In all cases the fix is going into the Outlook Profiles, creating a new profile, then setting the new profile as the default and going back into Outlook 2013 and letting it rebuild the cached data on the PC.
The Outlook 2013 crash problem would be fix after you re-create a new profile and re-sync the data from Exchange, right?
When we meet the same problem in next time, I suggest we run the Outlook Product Stability Diagnostic tool to isolate known causes of crashes in Outlook. The Outlook Product Stability Diagnostic also creates a diagnostic report outlining the data it collected
and recommendations on possible steps you can take to reduce or eliminate Outlook stability issues.
Please click the following link to run the Outlook Product Stability Diagnostic tool in the Microsoft Fix it Center Pro portal:
Outlook Product Stability Diagnostic:
https://wc.ficp.support.microsoft.com/SelfHelp?knowledgebaseArticleFilter=2764035
Other troubleshoot steps for Outlook 2013, please refer to the link below.
Let me know the result.
http://support.microsoft.com/kb/2632425/en-us
Tony Chen
TechNet Community Support

Outlook 2003 and Exchange 2013

We have just installed Exchange 2013 servers in our organization alongside existing Exchange 2007 servers. No mailboxes have been migrated yet and we are about ready to point our client access namespace to the Exchange 2013 servers and go into the co-existence
stage.
We still have some Outlook 2003 clients and I know these need to be updated to 2007 SP3 or 2010 Sp1 or 2013 before those mailboxes are migrated to Exchange 2013.
However, I am curious as to whether we would hit any problems at all if we pointed our namespace to E2K13 before upgrading the Outlook 2003 clients, as long as none of the Outlook 2003 clients use Outlook Anywhere and the mailboxes those clients
connect to remained on Exchange 2007 for the time being ?
Clearly, Outlook 2003 is not 'supported' but the wording in the following link...
http://social.technet.microsoft.com/wiki/contents/articles/845.outlook-versions-supported-by-exchange-200720102013online.aspx
says " Please bear in mind there’s a difference between what is supported and what might be compatible with Exchange 2013"
Would the situation I'm thinking of be one of those 'compatible but unsupported' scenarios. i.e I can't think of any reason why the Outlook 2003 clients would have a need to connect to an E2K13 CAS server ...
I'd be interested to hear other people experiences/opinions on this. Thanks!

Hi,
Based on my knowledge, for internal users whose mailboxes exist on Exchange 2007, it is ok to still use Outlook 2003 as clients. Because
they will still connect to the Exchange 2007 Mailbox server instance hosting the mailbox. If the user is moved to Exchange 2013, please upgrade the Outlook client to higher version. Because Exchange 2013 doesn’t support Outlook 2003 client.
For Outlook 2003 clients connected to Exchange 2007, they doesn’t support autodiscover service to get some Exchange services such as free/busy information, OAB. Outlook 2003 would connect to Public Folder in Exchange 2007 to retrieve these
services. For OWA and ActiveSync service, it is not related to Outlook 2003 client, the CAS2013 would redirect the service request or send to CAS2007 for necessary data.
Regards,
Winnie Liang
TechNet Community Support

Outlook 2013 and exchange. Cant see new mail in subfolders.

Hello,
In our company we have exchange 2010 with sp3 and all clients with windows 8.1 and Outlook 2013. Problem is that clients have problem with new messages in their mailboxes. they cant see new messages in subfolders. In Outlook 2010 everything worked fine,
and after migration to 2013 this problem started.
For example:
There is user mailbox. He have a lot of subfolders. All subfolders is for varies companies. So he created rules, then someone writes from campany, mail goes to its subfolder. Problem is that then user opens Outlook in the morning, he can't see that
new mails are arrived to those subfolders. User must open that subfolder and only then, inside that subfolder he can see unread message. But how user can know, that inside is unread mail? :) Sometimes everything works fine, and sometimes user can't see new
mails. Then he opens OWA, all new mails is marked as unread and there is number near subfolder with unread mail count.
And this problem repeats to all users. I updated exchange to SP3 update 6. Operating system and Outlook is up to date. Recreation of profile helps for a week or two (Or user do not notice problem), and after that user calls me again with the same problem.
And this happens not for one user but for all. Sometimes restarting Outlook helps, after restart number with unread mail count appears near subfolder. There is no addins or other changes in Outlook. Search folder is not a solution, because there is a lot of
subfolders, so it would be a mess.
Can you advice me? Where can be problem? Is it global for all users who are using exchange 2010 and Outlook 2013?
Mantas

I tryed using search folder but this solution didnt helped. Then user opens Outlook he sees unread mail count near subfolder, and sum of unread mails in search
folder. But somefing happens and new mails does not appear neither in search folder neither near subfolders. But then client opens subfolder there are unread mails. In OWA everytime everything is OK. So user must check in OWA is there new mails and in which
subfolder, then he opens that subfolder in Outlook, and uhnread mail is here.
And another thing. Now one of clients have this problem. There is no count of new mails in subfolders, outlook does not show it, but OWA shows. In rules, client created few rules, near rules in action section,
there is icon, it looks like screwdriver and wrench, i went to propeties of those rules and removed "Stop processing more rules", and this icon disappeared. All rules updated to server, and after that, new messages counts appeared near few subfolders.
Is it possible that somehow this message count is combined with rules? Ant what does whis screwdriver and wrench icon means?
Mantas

Outlook 2013 and Exchange 2007 not always syncing read status of a message

Out users are experiencing this issue from time to time. Outlook 2013 is using Exchange mailbox as default storage (Exchange 2007 SP3). Sometimes it shows that Inbox has one or few unread messages (Inbox name is bolded and there is a number near it). But
a user can't find any unread messages in the inbox. If he logs to his mailbox via OWA, then he can find those unread messages. But they are marked as read in the Outlook. So it seems Outlook 2013 has issues syncing with Exchange 2007 as we have never experienced
such issues when using Outlook 2007 with the same server.
Any hints on how to make this thing go away, other than instructing users to log via OWA and mark unread messages as read?

Hi,
Switch to Exchange Online Mode, does the issue persist?
It seems to be a sync issue between Outlook and Exchange, make sure the Internet connection is good. Let me know if the issue persist after clicking
Send/Receive All Folders button.
Try to run Scanpst.exe to repair the local data file in case the data file has been corrupted:
http://support.microsoft.com/kb/272227
Regards,
Melon Chen
TechNet Community Support

Using the Same Profile for Outlook Connector and Exchange

Is anyone using the same profile in Outlook for both the Oracle Connector for Outlook and Exchange server? Only Exchange would have an IMAP mail service defined.
Oracle tech support kindly provided me with the following information but I would really appreciate hearing about customer experiences:
"In theory this should work without causing any problem if only one service within the same Profile is configured for mail. However, before configuring a large amount of users with such a configuration, please start with 1 user and perform some tests, as I am not aware of anyone using such a configuration. The fact that you want your Oracle calendar users to invite Exchange users, will be like inviting External users, the Free/Busy information for these users will not be available etc. Also inviting external user is an already existing feature of the Oracle Calendar."
Thanks very much.
Brenda

We are doing it currently as we are switching over from Exchange 5.5 to OCS. We set up a profile using the Oracle connector and then go into properties and add the Exchange account. We used this method to move files from the Exchange server to the Oracle server by having both profiles running.

Vista Biz \ DTM 4.7 \ Bold \ Outlook 2007 and Exchange 2003 Nightmare! Help Please

Hi
I am trying to sync my Exchange Pub Folder (Calendar and Contacts) to my BB 9000 and it fails when I select 'MAP' in the DTM sync process.
Vista Biz
DTM 4.7
Outlook 2007
Exchange 2003
Bold
I am local\admin perms and Owner perms on the Exchange \pub folders but it crashes as soon as I select the MAP button.
On my WinXP Pro, using Outlook 2003 and the same exchange it works out of the box, but with Vista and Outlook 07 it crashes. Has anyone experienced this?
Thanks
Karl

It would appear that at least in certain situations Exchange 2003 can't "understand" what Outlook 2007 pushes into the mail store, which is an issue when anything tries to connect via POP or IMAP as the server tries to "render" an Internet standard message, and fails.
Some info here, particularly the bit by Buddha377
http://social.technet.microsoft.com/Forums/en-US/exchangesvradmin/thread/c63b871 3-9ef9-4076-a11b-5db08255689b
Sounds like your iPhone sync may be suffering the same way??
P.S. Simply reading a message with OWA can "repair" email messages, I've witness this myself seeing Mail.app show "garbage" for a certain message pulled via IMAP, OWA showing the message fine, then all of a sudden Mail.app showing a perfectly formed message.

Unable to expand public folder in Outlook 2013 and Exchange 2013 CU6

Hello,
we have just migrated Exchange 2010 to 2013. Everything works great, except public folders, which we are not able to expand in Outlook 2013. Public folders can be added to OWA without any problem, so just the Outlook 2013 is a problem (we never tried any
other version, as all the e-mail clients installed here are Outlook 2013).
The public folders are visible under node Favorities in Outlook 2013, but whenever we click any folder, the Public folders disappear completely from the left navigation pane or the message is shown on the right pane, that the public folder cannot be opened.
When Outlook is started, a dialog is sometimes opened, which contains prefilled Microsoft exchange server, mailbox, button Check name, which is disabled. The only thing which can be done with that dialog is clicking the button Ok.
Any help is appreciated, the desperation level starts to be reaching max threshold.
Kind regards,
John.

Thank you for your quick response. I have tried removing and creating new Outlook profile many times, without any effect.
1) When I switch to the online mode, only the node All Public Folders is displayed in the left navigation pane and after I start the Outlook the dialog mentioned above is displayed. The node Favourities is not visible.
2) In offline node, node App Public folders is visible and whenever I click it, message "Cannot expand the folder" is shown. After checking Download favourities, the list of public folders is available, but whenever I click any folder, it shows
"We didn't find anything to show here." and "The folder is up to date." in the bottom status bar. The content is rendered correctly in OWA and these public folders contain many e-mails and subfolders. None of these is rendered in Outlook.
Thanks in advance for any tips and inspiration, we start to run out of ideas. I am more than sure that it will be something simple, but we can't still figure it out.

Imceainvalid on sent emails - Outlook 2013 and Exchange 2013 on premise

Hi All
I have a customer that has had a ongoing issue for some time now and I have had no luck in resolving it. I can see the exact same issues highlighted by other people but generally this relates to older office version and/or older exchange.
Issue: Error after sending email:
IMCEAINVALID -
Remote Server returned '550
5.1.0 RESOLVER.ADR.InvalidInSmtp; encapsulated INVALID address inside an SMTP
address (IMCEAINVALID-)'
[email protected]
Cause:
If you check the properties of the To/CC addresses (only the display name is filled out as the email address, the email address field itself and "type" are not filled (does not always occur and not for ALL
recipients of email)
Checks:
There are no local contacts for these email addresses in outlook. The auto complete cache has also been cleared. Running exchange in cached mode is not an available option due to the setup.
Email details:
These emails are generated by third party software however not the same software. This is occurring on emails generated into the outlook client by software Rosetta as well as by Mimecast plugin to download archivedemails(then reply to all). This is also
an intermittent issue and does not occur every time with all the emails.
Search:
All searches I have done seem to mainly point to the auto complete option in outlook but this is not the cause of this in my scenario. There was also a known issue in Office 2007 I believe with a office update to resolve, but this is Outlook 2013.
Any assistance would be appreciated.

Hi,
If you just create an email directly from Outlook, has this issue occurred ever?
You can also start Outlook in Safe Mode and then use the 3rd-party software to send some test emails, check if the problem persists.
To start Outlook in Safe Mode:
Press Win + R, type "outlook.exe /safe" in the blank box, press Enter.
In Outlook Safe Mode, all add-ins will be disabled. If there's no problem in Outlook Safe Mode, disable the suspicious add-ins to verify which one caused the problem.
Since the issue is intermittent, you may need to test for a period.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Outlook App and exchange RoutingAgentFactory some issue

hi , all:
I developed a outlook Addin,now I hope the migration to Outlook App ，I use Outlook.UserProperty In Addin, But in Outlook App , I use Office.context.mailbox.item.loadCustomPropertiesAsync ，then send mail later , the
mail don't get the customproperties value.
if i need the CustomProperties in App , exchange routingAgentFactory how to get the value .
thanks all.
Anything is Possible！

Hello Harvey,
What code do you use in the callback? Do you call the saveAsync method after adding a user property?
// The initialize function is required for all apps.
Office.initialize = function () {
// Checks for the DOM to load using the jQuery ready function.
$(document).ready(function () {
// After the DOM is loaded, app-specific code can run.
var item = Office.context.mailbox.item;
item.loadCustomPropertiesAsync(customPropsCallback);
function customPropsCallback(asyncResult) {
var customProps = asyncResult.value;
var myProp = customProps.get("myProp");
customProps.set("otherProp", "value");
customProps.saveAsync(saveCallback);
function saveCallback(asyncResult) {
Also take a look at the similar forum
thread which states the following:
These
app-specific, item-specific custom properties are represented in the JavaScript API for Office as CustomProperties,
and can be accessed by using only the CustomProperties object.
These properties are different from the custom, MAPI-based, UserProperties in
the Outlook object model, and extended properties in Exchange Web Services (EWS). You cannot access CustomProperties by
using the Outlook object model or EWS.

Outlook 2013 and Exchange 2003

Good day,
Hoping someone can give a link to an official stance from Microsoft. I know that some TechNet pages I have looked at state Outlook 2013 cannot connect to a server running Exchange 2003 (found here:
http://technet.microsoft.com/en-us/library/cc178996(v=office.15).aspx) but is there any official support from Microsoft at all for workarounds? I don't mean just using IMAP
but will Microsoft offer support in any way to allow Exchange 2003 to be compatible with Outlook 2013?
I am sure the answer is no but I just wanted to still pose the question to see if there is any documentation stating this.
Thank you

No workarounds available. Exchange 2007 is the minimum supported version with Outlook 2003.
http://social.technet.microsoft.com/wiki/contents/articles/845.outlook-versions-supported-by-exchange-200720102013online.aspx
Thanks, MikeV MCSE 2012

Unread Emails in Outlook 2010 Clients shows both UNREAD AND READ emails when connected to Exchange 2013 Server SP1

We recently upgraded to Exchange 2013 SP1 with a client user-base of Office 2010 Professional Plus / Outlook 2010 SP3.
All Unread Email favorites folders show both Unread and Read emails, just like the inbox. Removal of the folder and recreating yields the same results, as does creating a custom folder. However, in Outlook 2013 there is no problem.
Is there a patch or hot fix for this issue? Or does anyone know how to fix this issue so that the UNREAD EMAILS SHOW UP IN THE UNREAD FOLDER AND NOT INCLUDE THE READ EMAILS?
Thank you!
Kim Parker-Polito / Newhall Land

Go down to Search Folders
- Right click on Search Folders and create New Search Folder leave default "Unread Mail1" and click OK
- Right click on the new “Unread Mail1” folder and choose “Customize this search folder”
- Click on Browse
- Select the checkbox for “Search subfolders”
- Press OK and OK again.
- Right click on old "Unread Mail" Folder and delete.

Outlook 2010 behaves strange with exchange 2013

Hello,
I imported a san certificate with a domain name for local use. This is exchange.xxxx.xx . This is also a A-record pointing to the same ip of the actual server.
The name of the exchange server itself is mail01.xxxx.xx .
My laptop is not a part of the domain. When i want to add my mailbox i use exchange.xxxx.xx for the server. My username can't be resolved. When i use the name of the server mail01.xxxx.xx then it works.
I tested this with outlook 2013 and exchange.xxxx.xx could resolve my mailbox.
So for outlook 2010 i need to use the name of the server where exchange 2013 is installed.
For outlook 2013 i can use the alias exchange.xxxx.xx.
Anyone has any idea ? It's not blocking. We haven't started the migration yet :p

Hi,
Based on my knowledge, in Exchange 2013 environment, the server name option is filled with the new type"mailbox GUID+@+ the domain portion of the user's primary SMTP address" when we configure the Exchange account in Outlook client.
In your case, I recommned you add the following record in the host file of the computer which installs the Outlook 2010: the host name Exchange.domain.com points to your server IP address .
Thanks,
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Angela Shi
TechNet Community Support
Thx for your feedback. I will check this out.

Message recall from shared mailbox greyed out Outlook 2010

Hello,
Can anyone advise if it's possible to recall a message sent from a shared mailbox? The user has full access permissions to the shared mailbox but the 'recall this message' option is greyed out.
We have installed the hotfix below but it says the update is already installed on the system?
http://support.microsoft.com/kb/2475877/en-gb
This is using Windows 8, Outlook 2010 32bit and Exchange 2007 SP3.

Hi,
Try to remove and grant the user the permission to the shared mailbox again to see if the issue still exists.
This issue should have been fixed by kb2475877, please also make sure Office is patched up to date.
We can try with a new profile to setup the account, check if the issue persists:
http://support.microsoft.com/kb/829918/en-us
Regards,
Melon Chen
TechNet Community Support

Outlook 2010 and Exchange 2010 SP3

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