Outlook 2010 and Outlook 2003 Signatures Disappearing

Hello,
we have a multiple domain controller environment with many locations. We run both Server 2003 and Server 2008 with Exchange 2003 being our main Mail server and Exchange 2007 running Webmail. When a workstation is first imaged, Office 2003 installs via
GP, and then the user can install Office 2010 through SCCM as an upgrade. We do not use roaming profiles, although we do redirect their "my documents." The problem is occuring for both users of Outlook 2003 and Outlook 2010. Our problem is that users
signatures are disappearing, meaning they create a signature, then they restart the computer and the signature is no longer in the signatures folder. We have tried recreating their Outlook profile, reimaging the computer, deleting their entire profile on the
computer, none of which has stopped this from happening. Every time after they create the signature, it will go away. Sometimes it will stay for a few days, and then disappear again. This is not happening for all users, only a random selection of users. These
users are not administrators on their physical workstations. Thank you
Joshua

Hi,
For signature information, it store in following location, make sure user can access this folder:
Windows Vista & 7: drive:\Users\user\AppData\Roaming\Microsoft\Signatures
Windows XP or Windows Server 2003 : drive:\Documents and Settings\user\Application Data\Microsoft\Signatures
And also check registry entry, if there has any information about “signature”, please delete test if it helps.
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\11.0\Common\MailSettings
Note: How to backup registry:http://support.microsoft.com/kb/322756
Best regards.
William Zhou
TechNet Community Support

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