Outlook 2010 apostrophe, single and double quotes are changes to question mark while sending mails to other internet receipient.

We are using MS Outlook 2010 as our mail client. But we have noticed that whenevr we sent a mail to any other internet mail recipient all the "apostrophe", "single" and "double quotes" have automatically converted to ?. We have
done almost all the workaround found in this site such as
1.New a message and focus on the message window > click File > Options > Mail > Spelling and Autocorrect… > Proofing > AutoCorrect Options… > AutoFormat > clear the box before “Straight quotes” with “smart quotes”
2. Used different encoding. We presently using US-ASCII for outgoing message. etc.
Need your help to sort out these issues urgently.
Waiting for a solution.

Hi,
What is your account type? IMAP, POP or Exchange?
Send an email from the webmail, ask the recipient if this issue persists.
As far as I know, this problem is always related to the encoding for outgoing messages, and here I suggest you try UTF-8:
Go to File -> Options -> Advanced -> International options -> Uncheck "Automatically select encoding for outgoing messages", then select "Unicode (UTF-8)" beside "Preferred encoding for outgoing messages" -> OK.
Hope this helps.
Regards,
Melon Chen
TechNet Community Support

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I am creating a database change request system using in APEX 2.2 and the main form has a description field (clob) and a API_description field (varchar2(4000)) that are text area fields on the page. The form seems to have trouble when the string data entered into the text area page items on the form contain single and double quotes.
 
I have pasted my test data below in this problem description(this is not true sql but it gets the point accross). I use the wizard created insert process to get the data into the db from the text fields in the wizard generated form, then use the wizard created fetch process to get the data back out and rendered on the same form. When I use the test data below, sometimes a few characters dissappear from my input data on the way out, sometime form fields go away, and their html is interspersed with the previous form field's data on the page. And I get different results on different tests with the same data.
 
Do I have to do something special for a vanilla htmldb text page item on a form to be able to receive single and double quotes in the string input in order to avoid that string data confusing the processing on the way in to the Database or on the way out for rendering?
 
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The "varchar2(1) := ‘A’" part of the below TEST DATA string seem to cause the most trouble. The behavior is erratic - sometimes the pattern works, sometimes html is interspersed in one place, sometimes another (on the way back out)
 
START TEST DATA:
Add column pcl3_data_ind varchar2(1) to edc_tran,edc_log, edc_recreate_tran table
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XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
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I found a good php related post that has a nice set of the potentially problematic characters (this is in the context of word pasted into IE I think). I am pretty confident that at least single curly quotes do not work well in apex 2.2). I would not be surprised if some of the others were trouble as well.:
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-Geoffrey

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What the hell is going on here? This worked fine until a recent update.
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Last edited by Krause (2010-10-16 10:18:16)

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@ Sarah, Al-Salamu Alikum We Rahmatu Allah we Barakatu,
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Outlook 2010 apostrophe, single and double quotes are changes to question mark while sending mails to other internet receipient.

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