Outlook 2010 Application gets hung up at the loading screen

AutoDiscover is already setup. Outlook is configured automatically and works fine within the office. It is only offsite that this issue occurs and it doesn't happen every time.

Hi,
How often does this issue happen?
When this issue happened, could you logon to OWA?
When this issue happens next time, you may try following steps to troubleshoot it:
1. Exit Outlook, kill the Agent process in Task Manager and then restart Outlook to check the result.
2. Start Outlook in safe mode to see the result. To do this, press Windows key + R to open the Run command, type
outlook.exe /safe and press Enter.
3. Temporarily turn off Antivirus software to see the result.
4. Recreate mail profile in Control Panel. See:
https://support.microsoft.com/kb/829918
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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Outlook 2010 Application gets hung up at the loading screen

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