Outlook 2010 cannot save to archive folders listed. Message says that message was already moved or that user doesn't have permission.

Hi,
Does this issue occur when you manually archive items in Outlook, do you drag them into the archive folder?
The first thing I wonder is if the .pst file has been corrupted, please run Scanpst.exe to repair the archive .pst file:
http://support.microsoft.com/kb/272227/en-us
Please logon your Webmail(owa), check if the emails are available. If the emails have been moved and Outlook Client hasn't synced yet, this issue may occur as well.
We can also create a new .pst file to archive the file, check if the issue persists.
For more information, we can refer to Archive items manually:
http://office.microsoft.com/en-in/outlook-help/archive-items-manually-HA010355564.aspx
When you browse to the archive file in step 5, type in a new .pst file name.
If my understanding is not accurate, please detail your scenario and provide the exact error message.
Regards,
Melon Chen
TechNet Community Support

Similar Messages

Lync 2010 and Outlook 2010 cannot save conversation history

I have a user that is having issues saving their conversations to Outlook 2010. It is isolated to 1 user and follows that user no matter what machine they log into. They have the feature turned on to save their conversations to outlook and i even see the
conversation history start to queue up, but it will not get sent to outlook. The issue 2 weeks ago for them and as far as i can tell nothing was done to their account.

Hi,
Lync client save the conversation history to outlook through EWS, If the EWS is not possible it will go through MAPI. So please check the user's lync client Configuration Information, make sure the EWS deploy is OK and you can find the EWS URI.
You also can try to change the EWSFindCountLimit for this user.
New-ThrottlingPolicy –Name LyncClientPolicy –EWSFindCountLimit $null
Set-Mailbox -Identity usermailAddress –ThrottlingPolicy LyncClientPolicy
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Outlook 2010 - Cannot open default email folders. The information sotre could not be found

I have yet to set up my Outlook Folder. I keep coming up with
"Cannot open default email folders. The information sotre could not be found.
How do I get around this.
Shari

That error means you have compatibility mode enabled. From
Say No to Compatibility mode : To disable Compatibility mode or confirm its not enabled, find Outlook.exe file and right click, then select Properties, Compatibility tab.
Diane Poremsky [MVP - Outlook]
Outlook Daily Tips |
Outlook & Exchange Solutions Center
Subscribe to Exchange Messaging Outlook weekly newsletter

Upgraded to iTUNES 10.5 on PC running XP. Cannot get it to start. when I try, window appears, hourglass cursor still present, then I get a message saying a problem was encountered and it has to close. have tried everything suggested on apple site,

cannot get iTUNES 10.5 to run on PC w/ XP after upgrade. Window opens, but cursor stays as hourglass and I eventually get an error message saying it has encountered a problem and has to close. I've tried everything suggested on the Apple site, included complete uninstall several times.

Okay ... so it's not one of the cases of bodged up ACLs on the Apple folder in Common Files. (That's been underlying a few of the recalcitrant E7W5s.
Just in case, let's try the fixit from the following document:
Fix problems with programs that can't be installed or uninstalled

Outlook 2010 cannot use Secure Password Authentication

I am the administrator of the server running Microsoft Windows 2003 Server POP3 service since 2008. It hosts my email account. Nobody but me manages the settings of the server and the client side. Until the moment I decided to install Microsoft Outlook
2010 as a client there was Secure Password Authentication working between Outlook 2003 and Windows 2003 Server. After installing of Outlook 2010, when I try to sync, the SPA authentication doesn't work. Nothing is changed on the server side.
Enabling the SPA authentication on the both sides results a communicaton problem between Microsoft Windows 2003 Server POP3 service and Microsoft Outlook 2010 client. When I disable SPA on both sides the connection works but password is sent
as plain text. Actually I started a discussion on
http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/outlook-2010-cannot-use-secure-password/66dafd66-1b00-43b5-96fb-b8a26254fc77 but I didn't receive an answer with a solution.

Snefels,
This is actually a known issue that Outlook 2010 doesn't work well with Windows Server 2003 POP services.
Here is the blog post for the issue:
http://blogs.msdn.com/b/jjameson/archive/2010/04/26/outlook-2010-does-not-work-with-windows-server-2003-pop3-service.aspx
If you read the comments below, you'll found that some readers' shared some workaround/solutions, which reportedly works for others. So you might want to have a look.
Disable SPA on the Windows 2003 POP3 server and do the same in Outlook 2010 POP setup.. using the full email address, "[email protected]" instead of just doug (if using the Secure Password Authentication).
Aravindhan Battepati

I have two versions of Pr, one is the latest 2014 and when trying to open a Pr2014 session, I get an error message saying the project was saved in a newer version and cannot be opened. Help

I have two versions of Pr, one is the latest 2014 and when trying to open a Pr2014 session, I get an error message saying the project was saved in a newer version and cannot be opened. Could there be an issue with an older Pr application on the computer? Please help!

You need to be very careful which project you open in which version.
For 2014 make sure its on 2014.1 build 81.

How can I get a search bar added to my email archives screen to make it easier to search for the right archives folder, Samsung has one so I was surprised to see that I have to scroll up and down to find the right folder?

How can I get a search bar added to my email archives screen to make it easier to search for the right archives folder, Samsung has one so I was surprised to see that I have to scroll up and down to find the right folder?

Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
You can modify the pref keyword.URL on the about:config page to use Google's "I'm Feeling Lucky" or Google's "Browse By Name".
* Google "I'm Feeling Lucky": http://www.google.com/search?btnI=I%27m+Feeling+Lucky&ie=UTF-8&oe=UTF-8&q=
* Google "Browse by Name": http://www.google.com/search?ie=UTF-8&sourceid=navclient&gfns=1&q=
* http://kb.mozillazine.org/keyword.URL
* http://kb.mozillazine.org/Location_Bar_search

I cannot delete mail from my inbox and get a message saying (msg) could not be moved to the mailbox trash-POP account".

I suddenly cannot delete mail from my inbox and get a message saying " (msg) could not be moved to the mailbox trash-POP account". It does not matter if I am trying to delete a single message or mulitiple messages. Can anyone help?

If you're running Leopard, as your profile says, then you need to post your question in that forum, not the Snow Leopard forums. So if you're really running Snow Leopard, you need to update your profile to show that, as well as give more details about what kind of mail accounts you have, and who your email provider is.

I updated to OS X Yosemite but iPhoto will not download, is saying because it was bought by a different user or the item was refunded or cancelled. Now I cannot access ANY of my photos...

I updated to OS X Yosemite but iPhoto will not download, is saying because it was bought by a different user or the item was refunded or cancelled. Now I cannot access ANY of my photos...how can I fix this????

If you are logged in with the Apple ID that was used to purchase iPhoto or to set up the computer if it came preinstalled then quit iPhoto, backup your iPhoto library and drag the iphoto application to the trash (do not empty the trash yet) and then go to the App store and install iPhoto
If that does not resolve contact App store support - link is on the right of the App store window
LN

I have downloaded e-books from Leserskring on my computer. I would like to download it to my Samsung Tablet as well. It says I cannot as it was already installed by another user. I contact Leserskring and they said I installed it on my computer without cr

I have downloaded e-books from Leserskring on my computer. I would like to download it to my Samsung Tablet as well. It says I cannot as it was already installed by another user. I contact Leserskring and they said I installed it on my computer without creating an Adobe ID and cannot change the "authorization information" on my Adobe Digital Editions. If I do it now on my computer, after installing my books, I will loose all my books. Is this true or how can I correct it.

I have downloaded e-books from Leserskring on my computer. I would like to download it to my Samsung Tablet as well. It says I cannot as it was already installed by another user. I contact Leserskring and they said I installed it on my computer without creating an Adobe ID and cannot change the "authorization information" on my Adobe Digital Editions. If I do it now on my computer, after installing my books, I will loose all my books. Is this true or how can I correct it.

Why do I get a message saying "You are running an operating system that InDesign no longer supports. Refer to the system requirements for a full list of supported platforms."? What does this mean?

Why do I get a message saying "You are running an operating system that InDesign no longer supports. Refer to the system requirements for a full list of supported platforms."? What does this mean?

It means that your machine does not meet the system requirements for InDesign. Check the system requirements for InDesign against those of your machine to see where your machine comes up short.
InDesign - http://helpx.adobe.com/indesign/system-requirements.html

Outlook 2010: "Cannot open your default e-mail folders..."

When I open Outlook 2010 I receive the message: "Cannot open your default email folders. There is not enough memory to perform the operation.", after which the program closes. This is on a network running SBS 2003, with about 25 users, and I
am the only with this problem. System resources on the exchange server are fine, so I can only imagine a disk usage quota has been exceeded somewhere. Storage limits for my account looked fine. I've tried restarting exchange services, restarting
the server itself, restarting my desktop, etc etc, to no avail.
This specific problem just started yesterday, but I've been having memory issues for months now. Usually, the Send and Receive dialogue will tell me that there are not enough resources on the server, but mail comes and goes just fine. It's never
simply refused to let me open outlook before, like it is now.
I also tried logging in through another computer and using Outlook 2003, which actually let me open the program, but did not sync mail properly.
Also, we use cached exchange mode, so I tried creating a new ost file, but no dice.
Anyone know what the deal might be?

Hi,
I agree with Don’s guess of damaged PST file or MAPI profile. Analyzed your description(sync mail improperly on another computer and using cache mode), this problem might occur when your Outlook messaging profile includes a Microsoft Exchange account
that is configured to Use Cached Exchange Mode, and you have lots of cached public folders. Usually, this problem occurs when you exceed approximately 1,000 public folders, or a gigabyte of space is taken.
To prevent this problem, keep the number of cached public folders to fewer than 1,000. Or, reduce the number of folders until the error or errors stop occurring. If you are experiencing this problem, delete some public folder favorites by using the Outlook
client. In some cases, if you have too many favorites, you may be unable to delete the folders because the error occurs when you click the public folder favorites folder.
To delete the public folder favorites, follow these steps:
1.Download MFCMAPI from http://mfcmapi.codeplex.com.
2.Run MFCMAPI.exe.
3.On the Session menu, click Logon and Display Store Table.
4.If you are prompted for a profile, select your profile name, and then click OK.
5.In the top pane, locate the line that corresponds to your mailbox, and double-click it.
6.In the navigation pane (left-side pane), expand Root - Mailbox, and select the Shortcuts folder.
7.In the results pane (right-side pane), locate the PR_FOLDER_CHILD_COUNT properties. The value contains the number of public folder favorites.
8.In the navigation pane, right-click the Shortcuts folder, and then select Empty Items and Subfolders from Folder.
9.Keep the default options, and then click OK.
Good Luck.
Tony Chen
TechNet Community Support

Outlook 2010 - Cannot open your default e-mail folders. The requesting program is an incompatible version.

Outlook 2002 was installed on one of our Windows Server 2003 Terminal Servers. In the process of upgrading to Office 2010, the Outlook 2002 was replaced by Outlook 2010. Although the other Office 2010 programs seem to work, when we try to use
Outlook 2010 on this Terminal Server we get the following message.
Microsoft Outlook
Cannot open your default e-mail folders. The requesting program is an incompatible version. Contact your system administrator about upgrading your Microsoft Exchange Client.
Does anyone have any ideas on how to correct this?
Thanks,
Tom

Hi Tom,
Outlook 2010 is not supported in Windows Server 2003. For Microsoft Outlook 2010, the following operating systems supports only the 32-bit edition of Office 2010:
Windows XP with Service Pack 3 (SP3)
Windows Server 2003 Service Pack 2 (SP2), MSXML 6.0
Windows Server 2003 R2
For more information about system requirements for Office 2010, please refer to:
http://technet.microsoft.com/en-us/library/ee624351(v=office.14).aspx#section10
Personal suggestion, we can upgrade your Windows server 2003 to higher version for more features.
Regards,
Winnie Liang
TechNet Community Support

Outlook 2010 - Cannot cancel a meeting as the organizer.

On Outlook 2010 I do not have a 'Cancel Meeting' option. I can delete a meeting but the only option is to notify the organizer... but I am the meeting organizer. I need to be able to cancel a meeting and notify all of the attendees. I currently do
not have (or cannot find) this option!

This happens after activesync. If you disable activesync for problematic user's mailbox, calendar didn't change meeting organizer (cancel, update meeting buttons).
I found that - after meeting organizers mobile phone (nokia) synchronization,
some values of meeting organizer was changed.
You can look and compare organizer values (before and after sync)here:
Kareldev - MSFT
Microsoft
MSFT
40 Points 4 0
0
Recent Achievements
Forums Answerer I First Marked Answer
First Answer Confirmed
Kareldev - MSFT's threads
View Profile
Microsoft
(MSFT)
40 Points
1
Vote As Helpful
rgould5,
There are three MAPI properties that Exchange clients can key off of for determining organizer information. Here’s a quick summary
of what they are with details on how to inspect them using the MFCMAPI tool mentioned by Ripu:
1.
For meeting requests, a Recipient table exists showing each attendee. The organizer is represented here when PR_Recipient_Flags = 3
2.
PR_ Sent_Representing_Email_Address and/or PR_Sender_Email_Address
3.
named prop0x8217 dispidapptstateflags [can also show up as MessageStatus]
if the value is 1 = olMeeting it means you’re the organizer
if the value is 3 = olMeetingRecieved it means you received the item so you can’t possibly be the organizer
In your situation, the organizer seems to be modified on the calendar item in all three users’ mailboxes at the same time. This
usually means an application that has privileges to each mailbox is the culprit. Generally, if ActiveSync or an ActiveSync device is contributing to the problem, only the mobile device user’s calendar item would be affected.
The best approach is to inspect which organizer attributes are changed on each person’s calendar item. Then, with careful repro steps, see if
you can identify the user or service account that is making the changes. Take a look at the examples below:
Here’s the details of what Recipient Table looks like [requires MFCMAPI available
http://mfcmapi.codeplex.com from a PC with Outlook]. This isn’t a user friendly tool, but it’s very helpful in identifying what’s changed.
When you first launch the tool, select the menu item
Session, Logon and Display Store Table.
Now select an Outlook profile to login with
If you see
Mailbox - <username> in the list of display names you’re doing good. Double-click this to launch the next window.
In this window, drill into the mailbox
MFCMAPI Recipient Table
-To find the appointment you’re troubleshooting, go to the calendar folder underneath IPM_SUBTREE. Sorting by Subject will usually help get to
item quickest. Select the item, and Action Menu(?) / and Display Attachment table. You will see a list of recipients in a new window. There should be a "3" in the PR-RECIPIENTS_FLAGS columb for the organizer.
- A healthy recipient table - the PR_RECIPIENT_FLAGS indicates whether a recipient is the organizer, or an attendee [this column is actually all the
way to the right ]. When the PR_RECIPIENT_FLAGS = 3, that indicates the organizer. For example, if the delegate organized a meeting with the manager and E2k7 Native being the required attendees. PR_Recipient_Flag should be 3 for the Delegate.
If not, then the calender item was modified by something.
- Going back to the calender item,
PR_SENDER_EMAIL shows Distinguished Name (DN) of the sender.
- Ok. Back on the calender item, if the organizer is listed as wrong person, look to see the last person to modify the item. Here’s
where you can find out what account last modified the calendar item. Look at the Column "Property Names" for row PR_Last_Modifier_Name. This is the account that last modified the item and is probably the culprit.
I hope this helps!

Outlook 2010 cannot send/receive mail AND states mailbox is being optimized due to upgrade AND outlook hotmail connector needs updating.

As of 2014-March, the same thing happening on my system. This seems to have occurred, after the latest batch of 28 patches (including SP2 - KB2687455) from Microsoft Updates applied on 13-Mar-2014 and 19-Mar-2014. I have been running Outlook 2010
since it was first available.
An unhelpful error is thrown, after trying to manually perform a Send/Receive:
Not Implemented
While in Outlook 2010, clicking FILE > INFO reveals the following warnings in red:
"Upgrade in Progress. Your mailbox is currently being optimized as part of upgrade to Outlook 2010. This one time process may take over 15 minutes and performance may be affected while the optimization is in progress."
There's an "Upgrade Now" button but it fails to produce any visible result. Next to the button, another warning in red:
"You must upgrade to the latest version of Outlook Hotmail Connector to continue using this e-mail account."
Again, I do not have the Outlook Hotmail Connector installed. Nor have I recently upgraded to Outlook 2010.
I am unable to access ANY account settings, as well as poll my various mailboxes.
While reviewing the list of installed updates (Control Panel > Programs and Features > View Installed Updates), there are 28 approximate patches -
specifically, Service Pack 2 (KB2687455) - that were recently applied to Microsoft Office Professional Plus 2010.
Microsoft, what the #$%# is going on?
I've read some related posts that suggest the core issue is other than what Outlook is reporting. The posts recommend the following. However, in my case, the below steps did not correct the
issue. In fact, the new profile would not allow me to view/manage the associated accounts or data files.
(1) Remove your current Outlook Profile. No worries - this doesn't affect your mail data (.PST files):
http://office.microsoft.com/en-au/outlook-help/remove-a-profile-HP010356455.aspx
(2) Create a new Outlook Profile:
http://office.microsoft.com/en-au/outlook-help/introduction-to-profiles-HA010355553.aspx
Note: Outlook complained "An unknown error occurred, error code: 0x80040154." However, exiting the Mail config window and relaunching shows that the new profile is intact.
(3) If you previously had the Outlook Hotmail Connector installed, reinstall it. If not, then just ignore and the warning should go away after creating a new Profile.
32-bit connector: http://www.microsoft.com/download/en/details.aspx?id=24677

I was able to resolve this issue as follows. However, why it occurred is unknown at this time and
unrelated to a corrupted Outlook Profile, as mentioned on my prior post. It seems highly probable that it was caused by the recent batch of Microsoft Updates for this product which included Service Pack (SP) 2.
1) Performed a "repair" of Outlook 2010, via the Control Panel > Programs and Features.
2) Rebooted.
3) Prior to launching Outlook, returned to Control Panel > Mail and configured the location of my PST file (not in default directory).
4) Had to reestablish as off my mail accounts, settings/preferences/etc. This step was the most tedious and frustrating.

Outlook 2010 cannot save to archive folders listed. Message says that message was already moved or that user doesn't have permission.

Similar Messages

Maybe you are looking for