Outlook 2010 : Cannot start Microsoft Outlook. Cannot open the Outlook window.

Hi
Using Outlook 2010 with an Exchange 2003 back-end.
Already have an Outlook profile (created in Outlook 2003).
When launching Outlook 2010 I get:
"Cannot start Microsoft Outlook. Cannot open the Outlook window"
I've read several posts with this error message and a common "workaround" / "solution" was to run: “Outlook.exe /resetnavpane”
I tried that and it didnt resolve the issue.
The only way I found to resolve this was to create a new Outlook profile.
Launching with a new Outlook profile works fine.
- Is this a "known issue" ?
- Is there a way to diagnose / throubleshoot further without having to create a new profile?
Thanks
- AL

Hi,
Thank you for using Outlook IT Pro Discussions forum.
This problem can occur when file that maintains the Navigation Pane settings becomes corrupted. This file is called profilename.xml, where profilename is the name
of your Outlook profile. Normally, we can resolve this issue by starting Outlook with the command
Outlook.exe /resetnavpane
or
creating a new Outlook profile.
Next time, you may also try to rename the profilename.xml from the folder first to see if the issue can be resolved:
Windows XP: C:\Documents and Settings\username\Application Data\Microsoft\Outlook
Windows Vista, Windows 7: C:\Users\username\AppData\Roaming\Microsoft\Outlook
For more information, you can refer to this KB article:
Error starting Outlook: "Cannot start Microsoft Office Outlook. Cannot open the Outlook window."
http://support.microsoft.com/kb/2022778
Best Regards,
Sally Tang

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The major cause of this problem is a corrupted Navigation Pane settings file – profilename.xml, where “profilename” is the name of your Outlook profile. A good sign that the
file is corrupted is when the size of the file is shown 0 KB. No one knows the precise reason why this takes place, but all versions of Outlook from 2003 to 2013 may get affected.
Other causes may be when you run Outlook in the compatibility mode, or if you are using a profile generated in an older Outlook version, or if the Outlook data file (.pst or .ost)
was removed or damaged as the result of faulty uninstallation or reinstallation of MS Outlook.
Follow the steps given below to resolve this problem
1. Recover Navigation Pane configuration file
2. Repair your Outlook PST file using Inbox Repair tool
3. Create a new Outlook profil and import data from the old PST file
4. Turn off Compatibility Mode
5. Start Outlook in Safe Mode
For more info, you can visit http://www.ablebits.com/office-addins-blog/2013/12/06/cannot-start-microsoft-outlook-solutions/

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I have had Microsoft office 2007 Pro+ on my computer for a year...and have had no issues with the program until about 3 months ago when the this same error message appeared........Cannot start Microsoft Office Outlook Cannot open outlook window......After reinstating the program I was told by the tech I could correct this by typing Outlook/resetnavpanel and pressing the window key and R.
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Hi,
Please post your question to this forum:
http://social.technet.microsoft.com/Forums/en/outlook/threads
сила в справедливости

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Hi,
First, we can try to open Outlook with /resetnavpane command to check if this problem is caused by corrupted Navigation Pane settings. To do this, press Windows key + R to open the Run command, type
outlook.exe /resetnavpane and press Enter.
If the issue persists, we can try to create a new mail profile in Control Panel and set up your email account in the new profile to check the result. To create a new mail profile, please refer:
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Very Very frustrating having spent three hours today reading forums, installing, reinstalling etc.
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http://wikiclouded.com/cannot-start-microsoft-outlook-invalid-xml-the-view-cannot-be-loaded/
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Outlook 2010 : Cannot start Microsoft Outlook. Cannot open the Outlook window.

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