Outlook 2010 Client profile setup question

We have two exchange servers running in two different datacenters. (Server A and Server B)
During the creation of the Outlook 2010 Client profile, we can enter our email address, e.g. [email protected], click on "Check Name" and the "Server" field will auto-populate with Server B's name.
How is this result returned to Outlook from the Exchange server?
We'd like to enter Server A's hostname into this instead. How to achieve this?
Thanks.

How have you got your AutoDiscover configured for the individual databases?  The client gets its client access server from the directory (not from the Exchange servers), and if you have no client access array (see http://social.technet.microsoft.com/wiki/contents/articles/896.exchange-2010-client-access-array-and-load-balancing-resources.aspx
for more information), and you have the default AutoDiscover configuration (see http://technet.microsoft.com/en-us/library/jj591328(v=exchg.141).aspx for details), Outlook
will use the first server that was configured to host the database that owns the mailbox.  I recommend you configure a client access array, and modify your AutoDiscover settings so your clients will get the best server for their respective mailboxes.

Similar Messages

  • How to Connect Owa on Outlook 2010 client

    i want to connect OWA's appoinment from Outlook 2010 client. I custumized ribbon menu. Button's name is iwanttoclickthenhttpxxxcom.  
    I want to that I click iwanttoclickthenhttpxxxcom button(last button on image) then i will go to https://www.computername/owa/?exsvurl=1&ae=Item&a=New&t=IPM.Appointment.
    I dont want to do custom form. i want to click button then i should go to https://www.computername/owa/?exsvurl=1&ae=Item&a=New&t=IPM.Appointment 
    How can i do ? 

    Hi,
    This is the forum to discuss general questions and feedback for Microsoft Office Client, better to post your question to the forum of
    Office for Developers:
    http://social.msdn.microsoft.com/Forums/office/en-US/home?category=officedev
    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
    Thanks,
    Ethan Hua CHN
    TechNet Community Support

  • Outlook 2010 Client Makes RPC connection to WRONG CAS

    I have Outlook 2010 clients in Shanghai. Their mailbox server and CAS server is in Hong Kong.   I also have my main Mailbox servers and CAS server in Seattle.
    When the Outlook clients resolve the names in setting up the Outlook profile, they go to dwtexcas02.dwt.com which is a Seattle CAS server.  
    I need them to resolve to the CAS server in Hong Kong which is local to their mailbox server in Hong Kong.
    CAS and mailbox server in Hong Kong is named SHAEX02.  Database, sha-db01,  with Shanghai mailboxes is also on that mailbox server.  Will this PS command resolve this issue?
    Set-mailboxdatabase sha-db01 rpclientaccessserver shaex02
    Get-mailboxdatabase sha-db01|fl rpcclientaccessserver
    RpcClientAccessServer : DWTEXCAS02.DWT.com (this server is in Seattle and I need the Outlook clients inin Shanghi to connect to shaex02.
    If I run the command above, does it drop the Outlook client connections or require an Outlook restart?
    Dave Zuver Davis Wright Tremaine Seattle, WA

    Hi,
    Please tyr the command below:
    Set-MailboxDatabase sha-db01 -RpcClientAccessServer shaex02
    And to confirm:
    Get-MailboxDatabase sha-db01 | select RpcClientAccessServer
    Once the Outlook is restarted, the client establishes its connections to the new RPC endpoint.
    Regards,
    Rebecca Tu
    TechNet Community Support

  • Outlook 2010 Client - "unable to connect to retrieve additional data" for some Distribution lists

    We have a mix of Outlook 2003, 2007 and 2010 clients in our organization.
    Users with an outlook 2010 client are having issues with a number (not all) of our distribution lists.
    Issues: When selecting a distribution list in the new message 'to' fiedl, a 'message tip' appears with the name of the DL and 'contains xx recipients'.
    However, when attempting to expand the DL (selecting the + sign) the following prompt appears "Cannot perfrom the requested operation. The command selected is not valid for this recipient. The operation failed"
    When selecting the DL through the outlook address book the memberlist is empty and has a mail tip "unable to connect to retrieve additional data".
    The DL's were all created in a 2003 environment.
    We are currently setting up a 2010 environment, and all DL's were created prior to any schema updates etc.
    Of note, users experience the issue, but access the list through OWA don't have the issue.

    Please also perform the following steps to troubleshoot the issue.
    1. Temporarily turn off firewall and antivirus program on the problematic machine for a test.
    2. Remove the Outlook profile completely and create a new profile.
    3. Login on the same mailbox by Outlook 2010 on another machine to check the result.
    If the issue persists, please open Event Viewer and check whether any error message exists. If so, please post it here for research.
    Thanks.
    Novak Wu-MSFT

  • No Free/Busy Information for Exchange 2010 users in Outlook 2010 client, 2010 OWA shows this information fine

    I have looked for hours and hours on Google and this web site for this type of issue and nothing seems to help.
    Problem:
    On my new Windows 2008 R2 /Exchange 2010 server with IIS7 installed, I can use Outlook 2010 client to login and send and receive e-mail but when I try to busy search internal Exchange users I get no information (cross-hatch), but the sender of the Meeting Request
    can see their own free/busy information fine.  And OWA users can see free/busy information fine, as can Outlook 2003 client users against this Exchange 2010 server when logged in.
    I don't know if I have a certificate problem with regard to IIS7 or Exchange 2010, I did not create my own certificate , it is just what was installed by default when I installed and configured Win2K8 server, IIS7 and Exchange.
    On the Windows 7 workstations with Outlook 2010 client, I am not logging into the Exchange 2010 server DNS domain, if that makes any difference.  On these workstations I can ping "autodiscover.my.exchange.server.com" and my.exchange.server.com
    with no problem.  I even used this Microsoft KB to install a new _autodiscover dns entry, but it did not help :
    When I turn on logging on my Outlook 2010 client, I see this in my C:\Users\Administrator\AppData\Local\Temp\1\outlook logging\20131208-135658864-fb.log :
    2013/12/08 13:56:58.864: Getting ASURL
    2013/12/08 13:56:58.864: URL returned from cached autodiscover: blah blah 
    2013/12/08 13:56:58.864: Request to URL: 
    2013/12/08 13:56:58.864: Request action: 
    2013/12/08 13:56:58.864: Request XML: <?xml version="1.0"?>
    2013/12/08 13:56:59.051: Request sent
    2013/12/08 13:56:59.051: Response error code: 00000000
    2013/12/08 13:56:59.051: HTTP status code: 0
    2013/12/08 13:56:59.051: -------------------------------
    2013/12/08 13:56:59.051: There is an error in request/response.
    2013/12/08 13:56:59.051: XML response:
    2013/12/08 13:56:59.051: -------------------------------
    2013/12/08 13:56:59.051: Getting ASURL
    2013/12/08 13:56:59.644: Failed to get ASURL. Error 8004010F
    At an Exchange shell console I enter this command and get these results :
    Exchnage Management Shell :
    VERBOSE: Connecting to BPExchange2010.my.exchange.server.com
    VERBOSE: Connected to BPExchange2010.my.exchange.server.com.
    [PS] C:\Windows\system32>Test-OutlookWebServices -id:[email protected] -TargetAddress:[email protected]
    ll.com
    RunspaceId : c929eacd-d53c-49d7-8532-c4b74e61b8be
    Id         : 1019
    Type       : Information
    Message    : A valid Autodiscover service connection point was found. The Autodiscover URL on this object is 
    Type       : Success
    Message    : [Server] Successfully contacted the UM service at https://bpexchange2010.my.exchange.server.com/ews/exchan
                 ge.asmx. The elapsed time was 234 milliseconds.
    [PS] C:\Windows\system32>
    ** Also frequently when I log into Outlook 2010 client and start to send a meeting request , I get the Security Alert dialog :
    autodiscover.my.exchange.server.com
    Information you exchange with this site cannot be viewed or changed by others.  However, there is a problem with the site's security certificate.
    Green Check Mark :  The security cerficate is from a trusted certifying authority
    Green Check Mark: The security certificate date is valid
    Red X :  The name on the security certificate is invalid or does not match the name of the site.
    Do you want to proceed ?  .  I either import the certificate or click YES, but does not help this issue.
    NOTE: Each user that shows as NO INFORMATION cross-hatch, these users have appointments and have logged into outlook before.
    When I do this autodiscover url from a Windows 7 pc with outlook 2010 I get  :
    This XML file does not appear to have any style information associated with it. The document tree is shown below.
    <Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
    <Response>
    <Error Time="14:47:01.5656198" Id="401440650">
    <ErrorCode>600</ErrorCode>
    <Message>Invalid Request</Message>
    <DebugData/>
    </Error>
    </Response>
    </Autodiscover>
    Can anyone assist ?  What am I missing ?
    Thank You
    NOTE:  When will this go away.  I had to strip out a lot of helpful information to post this.  "Body text cannot contain images or links until we are able to verify your account."

    Hi,
    How many users encounter this issue, all users with Outlook 2010 or some specific users?
    According to your post, the Error code 600 indicates that your Autodiscover service is working well. as for the certificate mismatch issue, we can also following the KB below to resolve it:
    http://support.microsoft.com/kb/940726/en-us
    The Free/Busy information in Exchange 2010 is using the Availability service to
    retrieve it. Please directly access
    https://mail.mydomain.ae/EWS/Exchange.asmx in IE and see whether a proper XML file is returned.
     Or we can go to
    https://testexchangeconnectivity.com and check MS Exchange Web Services Connectivity Tests.
    Thanks,
    Winnie Liang
    TechNet Community Support

  • Connecting a SharePoint 2013 Document Library to Outlook 2010 client

    Good Day,
    Can someone please confirm if you can connect a SharePoint 2013 Document Library to Outlook 2010 client?
    I have seen articles, like the one shown below for Outlook 2013 to SharePoint 2013;
    http://www.sharepointgeoff.com/how-to-connect-a-sharepoint-2013-document-library-to-outlook-2013/
    Please provide a link to documentation to validate what Outlook Office versions will support viewing Document Library from Outlook client from a SharePoint 2013 Document Library.
    Thanks in advance for taking the time to review my request.
    Regards,
    Mark

    Hi Mark,
    Per my understanding, you might want to connect SharePoint 2013 Document Library to Outlook 2010 client application.
    Yes, SharePoint 2013 Document Library can connect to Outlook 2010 client application, the connecting process is similar as what SharePoint 2013 connect to Outlook
    2013 client application does.
    Thanks
    TechNet Community Support
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
    [email protected]

  • Autodiscover and Outlook 2010 Client Issue

    Hello
    We are running an Exchange 2010 SP1 and our Outlook 2010 clients are not able to connect to users' mailboxes. When we open Outlook 2010 client, we keep on getting a pop-up requesting to enter credentials. The same credentials work on OWA but don't seem to
    get accepted by Outlook 2010 client.
    Any ideas?

    Hi ,
    1.What happens when you insert the credentials ? will it get accepted ?
    2.What is the results for the test email configuration.Does it get succeed .On this step we need to concentrate on the two options (i.e results and tabs) .
    3. Get-ClientAccessServer -Identity "cas server name" | fl *uri*
    Please share me the output for the above mentioned command .
    4.The name used on the internal autodiscover uri needs to be available on the SAN certificate.
    5.Please disable the internet explorer proxy exceptions and restart the outlook client and check the results .
    6.Does the affected outlook users are connecting to exchange from LAN network or else from the internet ?If it is from internet please check the authentication set for the outlook anywhere is on NTLM to avoid the password prompts .
    7.Does the outlook client connections are going through LB or else directly to exchange 2010 cas servers ?
    Thanks & Regards S.Nithyanandham

  • Outlook 2010 SP1 Profile Does Not Update After Moving Mailbox Between Exchange 2010 SP2 Sites

    I am working on a large mailbox migration from one AD site to another. 
    Exchange version at both sites:Exchange 2010 SP2
    Two Mailbox Servers: MBX01 in site A / MBX02 in site B
    (There is a DAG but keeping this simple)
    Two CAS Arrays: CASA.domain.com / CASB.domain.com
    The RPCClientAccessServer property is set accordingly.  Where MBX01 is set to CASA.domain.com and MBX02 is set to CASB.domain.com
    Clients:Outlook 2010 SP1
    Scenario: I successfully move a mailbox from Site A to Site B.  The Outlook client does not automatically update its server settings to point to the new cas array (CASB.domain.com) and continues to connect to the old CAS server (CASA.domain.com).
    I have seen a few articles regarding this pointing to workarounds such as:
    - repairing the outlook profile on the client
    - delete the existing outlook profile
    - run a script to update the prf file (re-cache's email at the client)
    I am interested in knowing if anyone else has experienced this, what their solution was for a large migration and if any roll-ups or service packs have possibly fixed this problem.
    I would also like to know if you have seen this affect ActiveSync devices.  I am getting mixed results in my tests and thought it may be contributed toward different device types, mobile os versions, etc...
    I have posted this to the Exchange 2010 forum as well, just wasn't sure where to start.
    Thanks.
    Mike

    Hi,
    Seems you got several replies in the thread below that you posted in Exchange forum:
    http://social.technet.microsoft.com/Forums/exchange/en-US/68ae67c1-59f5-44bb-aadc-0aea3f72ad2d/outlook-profile-not-updated-to-new-cas-array-after-mailbox-move-between-sites?forum=exchange2010#68ae67c1-59f5-44bb-aadc-0aea3f72ad2d
    Please come back to the thread above and check if the replies are helpful.
    Since this issue is more related to Exchange, we can provide rarely assistance on this problem. If you need any help on Outlook client side, please don't hesitate to let me know.
    I would appreciate it if you could post the solution here when you found it, so that other community members who have same question in this forum will benefit from it.
    Best Regards,
    Steve Fan
    TechNet Community Support

  • Outlook 2010 clients connected to Exchange but not updating

    Hi, I am running a single Exchange 2013 server at CU6, with clients running Outlook 2010 with SP2.
    Clients are connected to Exchange without a problem, but Outlook is not updating, even though clients are set to do a full send/receive every 2 minutes. Users are getting new email on their phones but it doesnt arrive in Outlook even after a full 2 minutes. 
    By disabling Cached mode, Outlook then updates correctly. Checking the Connection Status, I find only 1 connection to Exchange. Ran the Auto-configuration test, and it's clean.  Ran tests at https://testconnectivity.microsoft.com/ and all was fine. I
    would appreciate any assistance.
    THANK YOU,
    Mike
    Regards, Mike

    Hello,
    From your description it sounds like there may be some corruption in the OST file (or maybe for some reason something else has the OST file locked).  Some things to try:
    Shutdown Outlook and make sure there are no Outlook.exe's running in task maanger.  Once that's done try to rename the user's OST file.  If you get an error saying the file is locked that's your issue.  You should be able to figure out what
    process has a lock on the OST file wiht either something like handles.exe or my personal favorite procmon.
    If you can rename the OST file without issue then that would point me to an issue with the OST file.  At that point I would try to create a new Outlook Profile in cached mode and recreate the OST file. 
    It also might be worth while installing the latest updates for Outlook 2010 if you haven't done so already (http://technet.microsoft.com/en-us/library/dn803988(v=office.14).aspx)

  • Unread Emails in Outlook 2010 Clients shows both UNREAD AND READ emails when connected to Exchange 2013 Server SP1

    We recently upgraded to Exchange 2013 SP1 with a client user-base of Office 2010 Professional Plus / Outlook 2010 SP3.
    All Unread Email favorites folders show both Unread and Read emails, just like the inbox. Removal of the folder and recreating yields the same results, as does creating a custom folder. However, in Outlook 2013 there is no problem. 
    Is there a patch or hot fix for this issue? Or does anyone know how to fix this issue so that the UNREAD EMAILS SHOW UP IN THE UNREAD FOLDER AND NOT INCLUDE THE READ EMAILS? 
    Thank you!
    Kim Parker-Polito / Newhall Land

    Go down to Search Folders
    - Right click on Search Folders and create New Search Folder leave default "Unread Mail1" and click OK
    - Right click on the new “Unread Mail1” folder and choose “Customize this search folder”
    - Click on Browse
    - Select the checkbox for “Search subfolders”
    - Press OK and OK again.
    - Right click on old "Unread Mail" Folder and delete.

  • Problems with Win 7 64-bit and Outlook 2010 with iCloud setup

    I have an iPhone 4, iPAD2, Windows Vista Desktop (home) and Windows 7 64-bit laptop (work) and I'm trying to sync Outlook 2010 on my laptop with Calendars and Contacts. iCloud works great on the iPhone, iPAD and Home Dekstop....but...
    When installing iCloud on my Laptop, the software gives me the following error when trying to setup the system:
    Your setup couldn't be started because the iCloud serverstopped responding.
    Error: 0x80040108: Server Did Not Accept HTTP Request(HTTP 400)!
    What is interesting is that it is sending all of my calendar event contacts email invites from my @me.com account but fails to install on my laptop.

    Tony,
    Were you ever able to fix this error?  If so, please let me know what you have done.  I have had the same issue with the iPhone 4 and the iPhone 4S.

  • Outlook 2010 Client Adress book giving wrong phone numbers when synchronizing

    Hi,
    we have a strange issue in our company which we discovered today.
    Our environment:
    Windows 7 x64 Enterprise clients
    Exchange 2010
    Outlook 2010 and 2007 clients on our laptops
    Problem was that our contacts received the mobile phone numbers without + sing in front of country code when syncing from adressbook.
    We solved it by adding My location info to the Phone and Modem settings in Control pane. then deployed a GPO registry settings with following:
    Windows Registry Editor Version
    5.00
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Telephony\Locations\Location1]
    "Country"=dword:0000002b
    "Flags"=dword:00000001
    "Name"="My Location"
    "AreaCode"="05"
    "DisableCallWaiting"=""
    "LongDistanceCarrierCode"=""
    "InternationalCarrierCode"=""
    "LongDistanceAccess"=""
    "OutsideAccess"=""
    @=""
    "OutsideAccess"="" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Telephony\Locations\Location3\AreaCodeRules]
    Edit:
    in order for your future location to be enabled you also have to include:
    because currentID acutally chooses the option.

    Hi,
    It seems you have solved the issue by the provided steps above? Thanks for sharing and this will definitely be helpful to other users who meet the same problem. :)
    Regards,
    Melon Chen
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Outlook 2010 client - One of the user's sent items email shows as from address as invalid address

    Hi,
    One of the user in exchange 2010 - outlook 2010 environment, in sent items email from address shows as invalid address after sent emails to recipients. Recipients are successfully received the emails. however, why the invalid address appearing in sent items
    from address for the one of outgoing email?
    EMail showing From: /O=FIRST ORGANIZATION/OU=EXCHANGE ADMINISTRATIVE GROUP (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=users name On Behalf Of
    username
    thnaks
    MD

    Hi,
    As what ManU Philip says, please check the issue in OWA firstly and try setting changes in Outlook.
    Additionally, I noticed that there is an On Behalf Of in your post. If the issue is also the same on OWA, We can use the following command to check whether the user have Send on Behalf
    permission on “/O=FIRST ORGANIZATION/OU…”:
    Send On Behalf:
    Get-Mailbox -Resultsize Unlimited | ?{$_.GrantSendOnBehalfTo} | select Name,GrantSendOnBehalfTo
    Please try to remove these rights and restart Outlook to check the issue existing.
    If all of the above fails, Please collect the error logs in Event Viewer and post here. I would like to help you any time.
    Hope it helps.
    Thanks,
    Winnie Liang

  • Exchange 2010 / Outlook 2010 "client error in synchronization log"

    Exchange
    2010:
    Error
    in Synchronization Log
    19:28:32 Error synchronizing
    folder
    19:28:32                               [8004010F-501-8004010F-0]
    19:28:32                               The
    client operation failed.
    19:28:32                               Microsoft
    Exchange Information Store
    19:28:32                               For
    more information on this failure, click the URL below:
    19:28:32                               http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=8004010f-501-8004010f-0
    Please
    assist with this error. Is it serious? The URL provided does not offer nor reflect any worthwhile information. Thanks.

    The error means that the client hasn’t located the resource it’s looking for
    Does the error appear on all outlook clients?
    Do you use organizational forms library? (KB
    933358)
    The error can be caused by incorrect permission on the “EFORMS REGISTRY”, so please run the cmdlet below to check the permission on
    the Default group, the permission should be “Reviewer”
    Get-PublicFolderClientPermission “\NON_IPM_SUBTREE\EFORMS REGISTRY”
    Per my research, you can avoid this error by removing all the subfolders in the “EFORMS REGISTRY” folder, if you don’t use organizational
    forms library. But, please use the Get-PublicFolderStatistics cmdlet to verify that no items under the “EFORMS REGISTRY” folder before. And, if the error still appears, please remove the OST file and then recreate the mail profile
    Please run ExBPA against the exchange servers for health/permission check
    Notes: If forms library replicas are added to Exchange 2010 servers, 80004005-501-4B9-560
    will appear in the sync message, yet it can be safely ignored
    Resources:
    “The Organizational Forms Library has been deleted and re-created after the .ost file has synchronized the library” section
    in You receive an error message when you try to synchronize your offline folder file if the Organizational Forms Library on your Exchange computer has
    been re-created or cannot be located
    James Luo
    TechNet Subscriber Support (http://technet.microsoft.com/en-us/subscriptions/ms788697.aspx)
    If you have any feedback on our support, please contact [email protected]

  • Personal tags in Retention Policy only working in OWA, not Outlook 2010 client

    Version: Exchange 2010 SP2
    Client: Office Professional Plus 2010 SP1
    As we don't want to enforce retention or archiving policies, but still give users the options to add tags to folders I set up new Retention Policy with the following tags only:
    -Personal 1 Year move to archive with age limit of 365
    -Personal 2 Year move to archive with age limit of 730
    After enabling the Archive for a test user and adding their mailbox to the retention policy, in Outlook client assigned the "Personal 1 Year move to archive" tag (from Ribbon) to a folder with email going back several years. I ran Folder Assistant
    in PS for that mailbox, but nothing happened.
    I then assigned same tag to same folder using in
    OWA and it worked immediately after running the Folder Assistant.
    ManagedFolderWorkCycle is set with default setting of 1 day.
    I have seen other posts and have tried the above in non-cached mode with no change.
    I posted this in the Partner Network forum too but not much luck there
    Has anyone come across this before? 
    Thanks,

    I decided to document exact steps trying to use Message Management on a different mailbox. Steps and results below. Note all these steps
    were with Outlook in online mode:
    Executive summary
    Adding tags to a folder in OWA works as expected. The same process in Outlook client (even in Online mode) does not.
    1. Enabled Archive for mailbox
    2. Assigned Policy
    3. Opened Mailbox in Outlook client (2010 Professional Plus SP1)
    4. Assigned 1 Year tag to a folder with emails going back 2+ years
    5. Ran "Start-ManagedFolder Assistant" on Exch Svr
    6. Opened mailbox in OWA, folder does not show as having policy assigned
    7. Opened Outlook
    8. Checked in Ribbon if policy still assigned to folder, none showing as selected
    9. Checked Archive, only some mails moved to archive, many that are much older than 1 year not moved
    10. Re-set same tag in Ribbon
    11. Closed Outlook, re-opened, tag still not showing as assigned
    12. Opened Mailbox in OWA
    13. Added 1-year tag to another folder with emails going back 2+ years
    14. Re-ran StartManagedFolderAssistant on Exch Svr
    15. Opened Mailbox in OWA
    16. All emails correctly matching the tag moved to the archive
    17. Policy added to folder in OWA showing as assigned correctly
    18. Policy added to folder in Outlook not showing as having a tag assigned
    19. Opened Outlook
    20. Tags in Ribbon still not showing as having policy assigned
    21. Properties of folder changed through Outlook showing as having “Parent Policy”
    22. Properties of folder changed through OWA showing correct tag/policy

Maybe you are looking for