Outlook 2010 Contact Group Issue

We have a Public Folder Distribution List (Contact Group) that is accessible to several users. There are two significant issues:
When changes are made to the list, they are not always saved. For example if I enter a contact "Jon Smith" with email information, and then realize it should be "John Smith" and correct it, in  many cases when I next open/use the
list the contact info has reverted back to "Jon Smith". This appears to occur at random.
Returning emails sometimes have sender addresses that are incorrect, i.e. an item sent to "John Smith" (a list member) will reach him, but his reply comes back as "Don Jones"
In addition, we get locked out of this list at random intervals. Our environment is Exchange Server (I believe it's 2010, not 100% sure) and Outlook 2010 clients.
Any insight is appreciated.
Thanks,
Steve Macey

Hi,
So this is a Public Folder Distribution List, please first check if you have the right permission to update it.
Any other users having the same issue? Please share me the exact steps of how you modify the email information in the Contract Group.
For the second issue, do you mean it's only the name that displays incorrect, but the email address is actually right? Please check if you have the "Don Jones" contact (in your case) in your address book, which has the same address info filled as "John
Smith", the expected one.
Thanks,
Ethan Hua CHN
TechNet Community Support

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