Outlook 2010 - disconnected shared contact folder and unknown source of it.

Hi All,
We have quite tought problem, but quite easy do describe so i will do it in two words :) Two of the users have such a folder:
But they can see nothing inside - the mailbox has been migrated/deleted/whatever :) Those shared contacts wasn't from pst -for sure, I have asked those users, they told the they reaching that together, and if one of them added some contacts - it appeared
automatically.
And now the thing is - how we can get to know where was it from :) it would be easier - but users has changed the name of the folder to "Team Contacts", if she haven't, we would have mailbox name - and no problem at all.
Does anybody knows how to retrieve the source of that folder? Maybe - as it wasn't de-attached from outlook, will there be some information in some sort of outlook logs? Like "Outlook tried to connect to the folder but blabl bla " :)
We cannot see anything in mfcmapi either.
Thanks for any help,
Zaicnupagadi

Hi,
If the two users received an email when the contacts are shared, we may let the users check in the Inbox to see who sent the email.
We can search the email by some key words, like "Sharing""Share""Sharing invitation", don't forget some folders like
Deleted Items.
Hope this is helpful.
Regards,
Melon Chen
TechNet Community Support

Similar Messages

Outlook 2010 search for contacts of connected account

Hello.
My client has one issue: they can search contacts in their exchange account but the results don't return contacts from an account that she is authorized to (she can see emails from this other account). She doesn't remember what triggered it she just said
it stopped working. The other person has Mac. How do you enable or troubleshoot search shared contacts from connected accounts?
She is using Windows 8 and Outlook 2010 and they have internal exchange server 2007. I have seen this post: http://social.technet.microsoft.com/Forums/en-US/0403a096-49b1-4a87-a34f-44566c9cf9ab/outlook-2010-searching-a-shared-users-contacts?forum=outlook
where it points me to another site but it doesn't say what the problem could be if you can't search from shared contacts.

Hi,
Is the user searching within the shared Contacts folder?
Switch to Outlook Online Mode and search, does the issue persist?
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install Configuration
Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office programs.

Third party application can list contacts from shared contacts folder, but not retrieve

I am working with a third party developer on a problem occurring in their application.<o:p></o:p>
The software displays the contact list and retrieves a fax number from Outlook. I wish to
return a number from an Outlook Shared Contacts Folder.
This works well under Windows 7 with Outlook 2013 in cached mode..<o:p></o:p>
Running the same software in a terminal services window on a Remote Desktop Server running
Server 2008 R2 with Outlook in Online mode an error is produced when trying to
do the same. The contact list is shown, but when the code tries to retrieve the
displayed record there is the following error:<o:p></o:p>
x664bc8bcf689f252.x36f18e7b3c08fff5()
System.Runtime.InteropServices.COMException (0x80040201): The operation failed.
at Microsoft.Office.Interop.Outlook.AddressEntry.GetContact()
at Zetadocs.Outlook.OM.x664bc8bcf689f252.x36f18e7b3c08fff5()<o:p></o:p>
If I open Outlook myself first, browse to People and click on the Shared Contacts Folder,
then run the application, there is no error and everything works fine. It is as
if starting Outlook from code is not loading all contact folder information.<o:p></o:p>
Have you any suggestions on what may be causing this to happen and if I can do anything to cure this?<o:p></o:p>

Sorry to be away from this for so long.
It looks like Outlook is not initializing shared folders when it starts.
I confirmed this using the following code for the Outlook startup event:
Private Sub Application_Startup()
    Dim olApp As Outlook.Application
    Dim nspNameSpace As Outlook.NameSpace
    Dim objTempFolder As Outlook.MAPIFolder
    Set olApp = ThisOutlookSession.Application
    Set nspNameSpace = olApp.GetNamespace("MAPI")
    For Each objTempFolder In nspNameSpace.Folders
    Next objTempFolder
End Sub
With this in place I do not need to go to People and click the shared folder, and the third party app has no problems retrieving.
The third party app starts Outlook itself if it is not already running. In this scenario no events fire.
So the question is: Is there a means of executing this code when the third party app starts Outlook?

File, Send link doesn't open a new email. Using Firefox 11.0. Outlook 2010 is the Mailto default and W7 default email program. On the About:config page network.protocol-handler.external.mailto is set to regular font (not bold) "default Boolean true".

File, Send link doesn’t open a new email. Running Firefox 11.0. Outlook 2010 is the Mailto default and the W7 default email program. On the About:config page, network.protocol-handler.external.mailto is set to regular font (not bold) “default Boolean true”.

I assume you have tried toggling the setting in Firefox between Outlook and, say, Gmail:
orange Firefox button ''or'' classic Tools menu > Options > Applications
In the search box, type or paste '''mailto''' and pause for the list to filter.
Change the setting and OK to save it, then return to the dialog, change back, and OK again.
You also might want to toggle the setting at the OS level between Microsoft Outlook and the native Windows Mail client in a similar fashion. In Windows XP you could use IE's Options dialog, Programs tab, for this, but I'm not sure in Windows 7.
Since one possibility is a problem in your Firefox settings (including the possibility of interfering add-ons), and another is a problem at the Windows level (e.g., Registry settings), it would be useful to try to identify which one it is. One quick way to distinguish is to create a new Firefox profile. It will start up with all factory settings. You can switch back to your existing profile after testing.
First, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
After closing Firefox, start up again in the Profile Manager as described in this article: [http://support.mozilla.com/kb/Managing+profiles Managing profiles].
With the new profile, can Firefox successfully create a message in Outlook?

Outlook 2010 Calendar displays shifted meeting and appointments

We use Exchange on 2003 SP2 and Outlook 2010 on the workstaions.
Some workstations are WinXP SP3 and some W7 SP1 (64bit and 32bit)
All appointment shifted to one hour later. That is if there was an apppointment which was 10:00 AM, it now shows as 11:00 AM
New meeting request show one hour ahead, that is if an appointment for 7:30 AM is sent, i see it as 6:30 AM.
The problem is we never have any such problem with Outlook 2007 and now, since we started to upgrade to Outlook 2010 it has started.
Even now - there ia no problem with WinXP! The problem is ONLY on Win7.
I checked we have no duplicate CDOEX and CDO dlls and even I re-registered both dlls.
It does not seem to help.
We work with DST disabled and it will not help!
The problem is mentioned a lot but I seem to be unable to find a usefull answer.
Regards,
Marcel
Marcel

Hi Marcel!
You should call in and open a support incident on this issue, as this issue is too involved to adequately work over a forum.
That being said. I don't know if the script could\would have caused this issue. Do you have a Win 7 with Office 2010 box that you haven't run the script on? Are you seeing the issue from a Win 7 box that hasn't had the keys\values set?
After checking out the keys\values the script sets and what they do, I'd then need to see a repro of the issue to make sure I understood exactly how the appointment was created and when the shift in time occurred.
To dump an item's properties, you can use MFCMapi to access the item in the Exchange folder and save off the properties. Or OutlookSpy to go in through IMessage on the item and save the properties off as a txt file.
At least you have the issue narrowed down to the Win 7\Outlook 2010 machines. Being that the situation you describe sounds like the machines are using the DST rules, I would begin by making sure that DST is definitely being disabled.
Go into Regedit: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\TimeZoneInformation
Add a new DWORD value with the name "DisableAutoDaylightTimeSet" --Set its value to "1". Which equates to "Disabled".
You can see more of an explanation of the setting here:
http://social.technet.microsoft.com/Forums/en-US/winserverGP/thread/3e5adc56-7580-497e-a972-81d3b25a3e57
Marcel, I don't like asking people to open support tickets. The whole purpose of the forums is to learn\share information and to help resolve\figure out
what is happening.
Sadly, in a case like this where the results don't match what is being done, we're probably looking at something in the environment on the Win7\Outlook 2010 machine, something external (app, device, etc) modifying the item, or the application not respecting
the machine's DST settings.
Were I to get your issue: I would start by seeing how many and who is affected.
You've narrowed this to Win7 w/ Outlook 2010. Are all Win7\Outlook 2010 machines affected? --If the script is not run, and you set "DisableAutoDaylightTimeSet" to "1" manually, do you have the issue?
Does anyone on the machine have the issue? --Have a working user logon to the Win7\Outlook 2010 machine and configure an Outlook profile and see if the issue reproduces.
Is the affected user connecting to their Mailbox's Calendar from any other machines\clients? Devices? What about Delegates or people who have been granted access to their Calendar?
If all the settings are showing DST disabled, but Outlook still puts the Appointment an hour off then we would likely want to get an iDNA trace while the issue was reproduced. The iDNA would allow us to track all the calls\functions Outlook 2010 is making
up to and including the time shifting an hour off.
At this point, I literally have nothing else to add or share with you. Please call in and I assure you we will help you to resolve this issue.
Happy Easter to Everyone!
Jahawk MSFT

Outlook 2010 Syncing With iPod Touch and iPad

I have a PC with Outlook 2003 that sync’s with iPod Touch and iPad. I plan to buy a new PC with Windows 7 and Outlook 2010. Comcast tells me they don’t support Outlook (They support Outlook Express) but Outlook 2003 currently works fine on my PC with Windows XP. I have the following questions:
- . Is there an alternative to Outlook 2010 that will sync with my iPod Touch and iPad?
- Will Outlook Express sync with my iPod Touch and iPad and is Outlook Express still available?
- What is Microsoft Exchange?
Thanks for your help. LCP

Just look at page 26 of the new US) users guide. It specifically says that the iPad syncs with Outlook 2010 (as well as 2003 and 2007). However, Comcast's mail help page only lists OL 2000, 2002, 2003 and 2007.
http://customer.comcast.com/Pages/FAQListViewer.aspx?topic=Internet&folder=b2aa4 a3a-53eb-4730-832f-89764b6a03b9

Am trying to connect my icloud to my outlook account. Icloud says I have two versions of Outlook running. I installed Outlook 2013 but Outlook 2010 is a trial version and I can't seem to be able to delete it without deleting all of Windows Office 2010

Am trying to connect my icloud to my outlook account. Icloud says I have two versions of Outlook running. I installed Outlook 2013 but Outlook 2010 is a trial version and I can't seem to be able to delete it without deleting all of Windows Office 2010

You will have to remove one of the two versions, which one is your choice.

I use a Win7 PC with iCloud and Outlook 2010 for syncing my calendar and contacts. I can enter data in my Outlook Calendar and it will appear in iCloud, but data entered in iCloud does not sync back to Outlook. ICloud syncs to my iphone fine both ways.

I use Win 7 PC with iCloud and Outlook 2010 for syncing my Contacts and Calendar. They have stopped syncing...mostly.
Now, appointments I enter on my local Outlook (iCloud) Calendar goes up to iCloud fine. But, data I enter on iCloud directly does not come down to my local Outlook iCloud Calendar. If I reboot the computer, the iCloud data shows up.
Also, Contacts I try to enter on my Outlook (iCloud) Contacts goes up to iCloud fine, but does not show up in my local iCloud Contacts.
All syncing works with my iPhone.
I have signed out of iCloud on PC. I have stopped syncing and re-started. No change.
I have an .aplzod folder for iCloud. I have a separate Earthlink.net.pst email account in Outlook and a me.com.pst Outlook email account (which I don't actually use) listed under Data Files.
Any help would be appreciated. Curious that Outlook will upload to iCloud but not receive downloads unless I reboot. However, rebooting does not download the missing Contacts.
Jim Robbins

Hi Jim!
You've started off with some good troubleshooting steps, so let's see if we can take this a little further and figure out what the issue is with your iCloud contacts and calendars. I have two articles here that will help you troubleshoot this issue a little further, but the troubleshooting steps for both articles are exactly the same, so I will lay those out for you here:
Note: When using iCloud Control Panel 2.0 and later, iCloud Calendar event descriptions in Outlook 2010 do not support text formatting (bold, italics, or underline), HTML, images, or attachments. The contextual (right-click) menu has also been disabled.
If you are having trouble with a PC (with Outlook 2007 or 2010) and iCloud Calendar, try each of these steps, testing after each to see if the issue is resolved:
Verify that you are using a Windows configuration that is supported by iCloud. For more information, see iCloud system requirements.
When enabling Calendars in the iCloud Control Panel, part of the setup process is to copy your Calendars data from the default Outlook ".pst" file to iCloud, and then remove the Calendars from the ".pst" file by placing them in the Deleted Items folder in Outlook. The Calendars data is then stored in the iCloud data set within Outlook so that changes can be pushed to and from Outlook by iCloud. Be sure you are looking for your data within the iCloud dataset within Outlook after enabling Calendars in the iCloud Control Panel. The deleted files can be seen by viewing Deleted Items within your Outlook Folder List. This is not iCloud removing your data; iCloud simply copies your data into the iCloud data set and then removes the local Calendars data by placing it in the Deleted Items folder.
Make sure your computer is online. Attempt to view www.apple.com and iCloud.com. If you can't connect to the Internet, your iCloud calendars and events will not update in Outlook. Click here for more information about troubleshooting your Internet connection.
Open a secure website to test if you are online as is necessary for iCloud Calendar. This also tests if the ports 80 and 443 are accessible. Outlook requires port 443 access to iCloud in order to push and pull updates to and from the iCloud Calendar servers.
Verify that your iCloud member name is entered into the iCloud Control Panel pane. See iCloud Setup for more information about setting up iCloud on Windows.
Completely close and reopen the iCloud Control Panel.
If you recently made changes in Outlook and they are not moving to your other devices or vice-versa, click the Refresh button in Outlook.
Turn iCloud Calendar off and back on:
Close Outlook.
Open the Windows Control Panel:
In Windows 8, move the pointer to the upper-right corner of the screen to show the Charms bar, click the Search charm, and then click the iCloud Control Panel on the left.
In Windows 7 and Vista, choose Start menu > All Programs > iCloud > iCloud.
Remove the checkmark in the checkbox next to Mail, Contacts, Calendars & Tasks, and click Apply. Wait a few seconds, then replace the checkmark, and click Apply.
Open Outlook and test to see if the issue has been resolved.
Ensure the iCloud Outlook Add-in is active within Outlook.
Outlook 2010:
Open Outlook 2010.
Click the File menu.
Click Options in the left panel of the Outlook window.
Click Add-Ins in the left panel of the Outlook Options window.
Look at the list of add-ins beneath "Active Application Add-Ins" and verify that the "iCloud Outlook Add-in" is listed.
For Outlook 2007, follow these steps to verify the iCloud Outlook Add-in is active
Open Outlook 2007.
From the Tools menu, choose Trust Center.
Select Add-ins from the left column.
Look at the list of add-ins beneath "Active Application Add-Ins" and verify that the "iCloud Outlook Add-in" is listed.
For additional information about managing Add-ins with Microsoft Outlook, see this Microsoft support document.
Restart your computer. This may sound simple, but it does reinitialize your network and application settings and can frequently resolve issues.
iCloud: Troubleshooting iCloud Contacts
http://support.apple.com/kb/ts3998
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/ts3999
Thanks for using the Apple Support Communities!
Cheers,
Braden

KB2687455 (SP2 for Office 2010) Breaks Outlook Searches of Shared Contacts/Calendars

Hello, everyone! I would love to know if anyone else is experiencing these issues.
I am an IT Network Technician for several clients that have had issues searching in shared contacts and/or calendars in Outlook 2010. These users are using Office 2010 in Citrix/Remote Desktop Services environments. When these servers automatically
download and install KB2687455, the users can no longer perform searches in shared contacts/calendars. They receive an error stating, "The requested Upon removing this update, and having the user close and re-open Outlook, the search functionality is
restored. Surprisingly, a reboot is not required to restore searching.
Is Microsoft aware of this issue? If so, what is being done to correct it? If not, is anyone else experiencing similar symptoms?
Our firm has already observed similar failure of the search functionality in Outlook 2010 due to the installation of another Windows Update, KB2956128. The issues with that update are already well-documented, based on a preliminary Google search,
and we have blocked the installation of that update, where possible, until we are informed of a fix for it from Microsoft. Any information on the repair of that update would also be much appreciated.

Hi,
Both KB2956128 and KB2956203 seem to cause this issue to some of our users, as you mentioned KB2956128, have you checked KB2956203? If you have installed this KB, uninstall it to check the result.
If it is KB2956203, we have been aware of some issues caused by the recent updates, and would like to collect more information for further investigation.
Can you guys share your detailed system info? Also, if you have any log files about the issue, kindly share with us by sending them to this email account:
[email protected] (please use the link of this thread as the subject).
We appreciate your assistance with this.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Outlook cached mode, shared calendars, permissions and sync errors

We have the following environment -
Exchange 2010 SP2, no public folder DB; Outlook 2010 sp1 cached mode.
under very specific circumstances, but unfortunately a common circumstance, we're getting sync errors -
15:59:56 Synchronizer Version 14.0.6126
15:59:56 Synchronizing Mailbox 'Nigel'
15:59:56 Synchronizing server changes in folder 'Naomi - Calendar'
15:59:56 Downloading from server 'outlook.cri.camres.org'
15:59:56 Error synchronizing folder
15:59:56                                 [80070005-508-80070005-560]
15:59:56                                 You do not have sufficient permission to perform this
operation on this object. See the folder contact or your system administrator.
15:59:56                                 Microsoft Exchange Information Store
15:59:56                                 For more information on this failure, click the URL below:
15:59:56
http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80070005-508-80070005-560
15:59:56 Done
This occurs if Naomi shares her Calendar with me, without granting me read "Full Details", if she changes the permissions and allows me to read Full Details, the sync error goes away.
It's repeatable, i have tested it with a few users sharing calendars with each other, and changing permissions.
The peculiar thing is that Naomi is in My Team, so her calendar is listed under Team Calendar, I get no sync errors, it's only when I add Naomi's Calendar as a Shared Calendar and don't have read Full Access permission that the sync errors appear.
User's don't necessarily want to give Full Access to their Calendars, so that's not really a viable work around for us, this smells very much like a bug with outlook, is anyone else seeing this?

Hi
Thanks for sharing
Cheers
Zi Feng
TechNet Community Support

Outlook 2010 not display public folder/calendar

We have a calendar in a public folder which is no longer visible when navigating through the public folder list. User which have previously opened this calendar and added to my favorites are still accessing the calendar without issue. But no one else can
open the calendar. I've tried to manually enter the path in the open shared calendar dialog and not found. How can users be accessing the calendar from an old favorite but the calendar not be visible any longer? Everyone is using Outlook 2010.

Hi,
From the description, the calendar is no longer available (been deleted or something else) in the public folder. Logically, it's not possible to access the calendar.
For these users who still have access to the calendar, I'd like to confirm if they cached the public folder to local by enabling "Download Public Folder Favorites" under Account Settings. In this case, the users may access the calendar in the cached
Public Folder Favorites. To check if these users have the "Download Public Folder Favorites" enabled, please follow:
1. Click File > Account Settings > Account Settings.
2. Highlight the Exchange Account and click Change button.
3. Click More Settings button and switch to Advanced tab.
4. Check if the "Download Public Folder Favorites" option is enabled.
We can try unchecking the option to verify if this issue is due to the Public Folder Favorites cache.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Outlook 2010 ...messaging interfaces returned unknown error... cannot resolve recipient. When replying

There is a link with someone else who was receiving the same error, but i believe for different reasons.
http://social.technet.microsoft.com/Forums/en-US/outlook/thread/43221dbf-60e1-4afb-8c25-f23f06deed3e
I just performed an upgrade from office 2007 enterprise to office professional plus 2010 today (I am running Windows 7) and I keep getting this error:
Microsoft Outlook
The operation failed. The messaging interfaces have returned an unknown error. If the problem persists, restart Outlook. Cannot resolve recipient.
P1: 300531
P2: 14.0.4763.1000
P3: 6xk3
P4: 0x80040700
It happens when I reply to an email. The addresses are in the format which outlook 2003 and 2007 have been using
Webb, Sydney A <[email protected]>
I notice that if I simply type the address:
[email protected]
it will send fine.
I also notice, the format for contacts has changed to Webb, Sydney A ([email protected])
() instead of <>
i assume that is what is causing the issue, but all of my incoming emails are marked with the old style, so when I hit reply I have to retype the addresses every time(even for the same contact on following email replies). I am sending via POP3(gmail
account in PST is default), but I do have an exchange account configured which I occasionally connect to.
any ideas on how to change the incoming format of messages so the sender's address is in the new format?
I would greatly appreciate any help.
Christopher Webb http://christophermichaelwebb.com

I too updated from 2007 to 2010 and couldn't send group emails. After reading many of the suggestions here, I discovered a simple solution. I simply clicked on the outlook contact, opened up the file in the address book, and changed the display name.
I had some addresses that were listed under "display" like this: John Doe ([email protected]). I changed each of those in the display field to read either John Doe or Doe, John. I saved the contact and continued.
Note: I discovered this problem in sending out group emails. So I opened the groups one by one. Then I scanned down the list of displayed names, and clicked on any with the combination of name and address to them as an outlook address card.
In the card, I changed the display name, and then clicked "update" to update the list with the new listing. Sometimes after updating, the display name had not changed. Hmmm... I noticed that there were two kinds of card icons to
the far left of the displayed name. With the lighter-appearing icon, changing did not work. I had to delete the individual person in the group, and then re-add them by clicking "add member." Now they had disappeared in the listing. So
I clicked "advanced find." There I put in their names or a portion of the email address, and found them quickly. Then I double clicked on the correct listing to add the person back into the group.
At that point, the icon to the left of the displayed names had changed to a darker icon like the majority of my members, and clicking on the name to open the file worked, as did changing the display name. Then when I clicked "update", I had
the correct display name. The changes stuck. I think perhaps the lighter-appearing icon were adds to the group that I had not added to my outlook address book, but only to the group email. It was so long ago that I added these members originally
that I have no idea any more.
So now we know two things: Display the name only, or display the email address only. Both work. Just don't display the combination with parentheses. I wondered if perhaps the Outlook 2010 couldn't find that kind of listing referenced
in the outlook address book, and that's what is causing this hangup?
I hope this helps someone save a lot of time and irritation. It was a fairly easy fix.

O365 OWA & Outlook 2010/13 shared mailbox - duplicates when moving items

Hi Support
I have been directed to ask this question in the IT Pro forum.
Previous thread:
http://community.office365.com/en-us/f/158/p/281263/859737.aspx#859737
Issue: I have noticed an issue whereby a duplicate mail item is created when a mailbox is shared between 2x users and the users move mail items at the same time (or within a short period (say 30seconds) before the next sync). Both users have the O365
email account programmed directly into their Outlook (not using sharing permissions).
Replicated issue: If user1 moves a mail item from say the inbox to a folder, then (within 30-60seconds) user2 also moves that same mail item from the inbox item to another folder (before the sync of user1's actions show up on user2's Outlook),
then a duplicate of the email is created in both folders. I can replicate this issue in O365 OWA, Outlook 2010, Outlook 2013 and on different O365 tenancies.
So my questions are:
1. Is this is a limitation of Outlook/O365 sync capability?
2. What would be the best option to stop this from occurring, assuming both users need to access the same email information?
What do you guys think?
Kind Regards
Aaron

Hi,
Another reference point...
When to use Online Mode
Online Mode is the legacy method of connecting to Microsoft Exchange. It is a fully supported configuration in Office Outlook 2003, Outlook 2007, and Outlook 2010. Online Mode has value in certain scenarios in which the behavior of Cached Exchange Mode is
unwanted. Example scenarios include the following:
“Kiosk” scenarios in which a particular computer has many users who access different Outlook accounts and the delay to download e-mail messages to a local cache is unacceptable.
Heavily regulated compliance or secure environments in which data must not be stored locally for any reason. In these environments, we recommend that you evaluate Encrypting File System (EFS) or BitLocker in addition to Cached Exchange Mode as a potential
solution.
Very large mailboxes on computers that do not have enough hard disk space for a local copy of the mailbox.
Very large mailboxes (greater than 25 GB) on which performance considerations become an issue in Cached Exchange Mode.
Virtualized or Remote Desktop Services (Terminal Services) environments that run Outlook 2007 or Outlook 2003. Cached Exchange Mode is not supported when you run Outlook 2007 or Outlook 2003 on a computer running Remote Desktop Services (Terminal
Services).
Virtualized or Remote Desktop Services (Terminal Services) environments that run Outlook 2010 on which disk size or disk input/output (I/O) limitations prevent running Cached Exchange Mode at the desired scale.
If you work with a very large mailbox, you can reduce the size of the local data file by using synchronization filters. For more information, see
Create a synchronization filter (http://go.microsoft.com/fwlink/p/?LinkID=193917) and
Optimizing Outlook 2007 Cache Mode Performance for a Very Large Mailbox (http://go.microsoft.com/fwlink/p/?LinkID=193918).
If you work with a very large mailbox on which performance considerations become an issue in Cached Exchange Mode, see
How to troubleshoot performance issues in Outlook (http://go.microsoft.com/fwlink/p/?LinkID=193920).
Thanks & Regards
John Chris

Outlook 2010 Advanced Find Contacts Not Working

Some Outlook 2010 Advanced Find criteria work but the "email is not empty" and "email is empty" criteria return no results though there are contacts that have the Email field populated.

Hi,
Are you using Search Tools > Advanced Find > Advanced tab > Field > Email Fields > Email? Please make sure you selected the correct Contacts folder when you perform the search.
We can also try remove Outlook from the indexing location to check the result. To do this, click Search Tools > Search Options > Indexing Options > Modify > clear the check box before Outlook...
Please let me know the result.
Best Regards,
Steve Fan
TechNet Community Support

I cannot make my Outlook 2010 calendar/tasks/contacts sync with the calendar on my iPhone 5, I cannot make my Outlook 2010 calendar sync with the calendar on my iPhone 5

I have wasted so many hours trying to make this work and researching Apple support. Nothing works so I am hoping to get an answer here.
First of all, here is what I am using:
Windows 7 32 bit
Outlook 2010
iPhone 5 and iPad 3
iOS 7.0.2 on both devices
I have downloaded the iCloud app for my Windows computer and checked that it sync my contacts, calendar, and tasks. I have enabled iCloud on my phone for contacts, calendars and tasks. I have not been able to get anything to sync. My iCloud calendar appears in Outlook but everything is grayed out. I see the iCloud reminders under my tasks tab but there is nothing listed.
I have uninstalled and reinstalled iCloud on my Windows computer. I have turned off the calendars, tasks, and contacts sync under iCloud on my phone and turned them back on - nothing. I have restarted my computer and iPhone - nothing. Same results with my iPad - nothing.
Additionally, I have gmail as my personal email; also am forced to use Good for Enterprise for my work email.
I am at my wits end. I finally ended up syncing today with the USB cable via iTunes but the whole point behind iCloud is to be able to sync wirelessly.
ANY help would be greatly appreciated.

Hello there janis143,
Thank you for using Apple Support Communities.
It sounds like after the recent iOS update, your Outlook content is no longer syncing properly to your phone.
I found this article named:
iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Windows
http://support.apple.com/kb/HT1692
I recommend the troubleshooting steps therein.
All the very best,
Sterling

Outlook 2010 - disconnected shared contact folder and unknown source of it.

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