Outlook 2010 error - The file is corrupt and cannot be opened

Hi experts
Im getting the error - "The file is corrupt and cannot be opened", when opening office attachments in outlook 2010.
I’ve tried disabling the protected view options in office which hasn’t fixed the issue, the only suggestion I have seen which I’m sure would work is to delete
the user profile and recreate. This seems a bit over kill to me, does anyone know what files I need to remove to fix the issue.
Thanks

Hi,
You can try using the Fix it tool in the following KB article to fix the issue:
http://support.microsoft.com/en-us/kb/2387587
Hope this helps.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Similar Messages

Protected View Error "The file is corrupt and cannot be opened"

All
I have a problem with Protected View in Office 2010 on Windows 7.
Symptom: When downloading a file from the Internet, the file will not open if launched directly from the source location, or saved locally and then opened. This
is impacting both Word and Excel. I haven’t tested other applications. The user gets the error "The file is corrupt and cannot be opened.".
Expected behaviour: Documents should open in Protected View because they are coming from an untrusted zone (Internet Zone).
Troubleshooting Results:
-      If I turn off Protected View the error goes away and the documents open without
issue (but not in Protected View obviously)
-      If I save the file locally, then copy it to a network drive, the problem goes away (because the zone information is changed?).
-      If I save the file directly to a network location, then open it, the problem does not impact me (also doesn’t open in Protected View)
-      If I repair Office the problem is NOT fixed
-      If I reinstall Office the problem is NOT fixed
The problem doesn't impact all machines, but any new machine I build suffers the problem. All Protected View options are set by group policy and all machines are getting the correct settings.
-       The setting “Enable Protected View for files originating from the Internet” is enabled
-       The setting “Enable Protected View for files located in potentially unsafe locations” is enabled
-      The setting “Enable Protected View for Outlook attachments” is enabled
-      Enable Data Execution Prevention mode is enabled
Has anyone seen this problem or can anyone offer suggestions of where to start looking for the root cause? There are lots of postings on this around the various Internet forums, but most
just suggest turning off Protected View, that is not a valid solution to my mind, Protected View is there for a very sound reason and it is not something I'm willing to turn off, especially when it is working on some machines as expected.
Thanks.
James.

Thanks for coming back, James, and I'm glad you've found the source of your
problem.
As an aside, I had no idea HP made software like that and will take a look
at it - or would if I could. Personally, although I love their hardware, I
wouldn't touch HP software, and the fact that their web page doesn't load
(in IE8) just reinforces my feeling.
Enjoy,
Tony
www.WordArticles.com
"jsc.19" wrote in message news:f9aaa05d-ad62-4f0e-96e1-6bbeb4c7098d...
> Will, thanks for taking the time to post some suggestions. I understand
> Protected View perfectly well and my post is because Protected View is not
> behaving as it should. I think my dot points above show this, still,
> thanks for taking the time to post. I think Tony is more on track with
> his questions around what has changed in my build, and this is the area
> I've focused on over the few days since posting.
>
> I've pulled my build apart and put it back together and found the issue.
> This was tedious to say the least, but turned out worthwhile. A program
> we used called Trim Context Desktop
> (http://h71028.www7.hp.com/enterprise/w1/en/software/information-management-trim.html)
> is part of our SOE. This is a records management tool, but we only use a
> small feature set, and all the Office integration options that can be
> configured during install are turned off, but it turns out that the
> application still impacts Office. If I uninstall the Trim client from our
> SOE, Office Protected View starts working as expected. We knew the full
> Trim suite wasn't ready for Office 2010, but assumed, wrongly, that since
> we didn't use the Office integration features we were OK. All our testing
> was around the application and it works fine, I just didn't connect it to
> the Office issues until systematically eliminating changes from the SOE
> build. Keep a log of your changes!!! It helped me reverse things until I
> found the problem.
>
> Uninstalling Trim also fixes and issue I had in Outlook where the
> previewers wouldn't display Office documents, reporting that the
> previewers were not installed.
>
> We will go to HP to get some support and advice around this before putting
> Trim back in to the SOE.
>
> Anyone - if you have similar problems, can I suggest you look at all your
> Office add-ins and also any applications that may potentially hook in to
> Office.
>
> Cheers all.
>
> James.
>
>
>
Enjoy,
Tony
www.WordArticles.com

I am unable to open a project that I have worked on and saved. I get an error message that the file is damaged and cannot be opened.

I am unable to open a project that I have worked on and saved. I get an error message that the file is damaged and cannot be opened.

Leslie Tanaka
Travel and detours have kept me from following up sooner. If the problem that you wrote about still persists.....
Let us go back over that Adobe document regarding troubleshooting damaged projects.
3. Delete the Application Preferences
Where you able to follow that path and delete the Adobe Premiere Elements Prefs file at the end of the path? And, after you did, did the saved/closed programs still refuse to open? If you could not carry out this procedure, what were the limiting factors that kept you from do
7. Test to see if individual media files are causing the problem.
That is an important one. How far did you get into following the instructions given in the document? If you could not complete the test, what was the major block that prevented you from doing so?
I want to make sure that we have gone through everything in that document and ruled all factors there in or out. If it was a matter of you not understanding the instructions, I am hoping that the above will channel you questions to me so that I can clarify anything that you did not understand in the Adobe document instructions.
I do not recall if I asked previously. Even if you cannot open all your saved/closed projects, can you still open a new project and save/close it? Maybe even reopen it?
Please review and consider.
Thank you.
ATR

Why after downloading a pdf am I getting that the file is corrupt and can not open?

why after downloading a pdf am I getting that the file is corrupt and can not open?

Probably the file got corrupted during the download? Download it again.
If that does not correct the problem, can you share that file download?

Cannot "print" a window as pdf then read it in Adobe Reader; Adobe says the file is damaged and cannot be opened.

Running Firefox 4.0 on an Intel Mac OS 10.5.8. Same problem with Firefox 3.6.16. You can save a Firefox window as a pdf file by using the File dropdown menu and selecting Print. Under Print, you can select PDF, then Save as PDF or Save as Adobe PDF. Firefox will save the file. If you try to open the file you get an error message that the file is damaged and cannot be opened. I did not have this problem in Safari; I followed the same procedures and the pdf file opened fine in Adobe Reader. Why is Reader rejecting the pdf file produced by Firefox when it did not reject the pdf file produce by Safari?

If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

I just got v10.6, while trying to run the update, it's telling me that the file is corrupt and cannot be saved. What do I do?!

I'm running Snow Leopard v 10.6 on a Macbook 4,1. I've got a 500 GB HD and 4GB of Ram. While trying to run the software update (to get me to 10.6.8, I think?) I keep getting an error message around 600 MB that says it's unable to be saved because the file might be corrupt and that it will try again when the software update is ran next time. Why am I getting this message? Is there a way to get the update (so I can eventually get to Lion), without going through the software update screen?
I'm going crazy with this. I've tried 4 times now and still keep getting the same message.

Try downloading the stand alone installer here:
http://support.apple.com/kb/DL1399
In Safari Preferences, General tab, set "Save downloaded files to: select destop, if it is not in thed rop down select other, then selcet Desktop from the left sidebar. After the download completes click on the installer package on your desktop and follow the prompts.
Also if possible use an ethernet conection as it is less prone to interference, thus less prone to corruption, and usually faster.
Hope this helps

Keep getting error:the file is damaged and cannot be repaired when i try to go into a web page

i am trying to go to a web page and keep getting an error

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"

Muse file is damaged and cannot be opened...Urgent support needd...loss of 40 hrs work

I had worked on Muse file for over 40 hrs...Now I cannot open the file.
It says the file is damaged and cannot be openned.
Urgent support needed!!!!!!!!!!!!!!!!!!

Jennifer, thank you for sending the two files. They've created more questions than answers.
Neither file shows any signs of the type of damage that occurs when a drive is removed without being ejected. I feel quite confident that's not the cause in this case.
Unfortunately the nature of the damage is such that to understand it I'm going to have to spend a significant amount of time developing some custom foreinsics tools. At least a few days of focused development. Unfortunately at the moment I have a few high priority deadlines looming along with an approaching vacation, so it's going to be at least a couple weeks before I'm going to make any progress on that.
Without the results of those foreinsics but from what I've seen in the file the most likely cause is one of two things:
1) Faulty hardware; or
2) A bug in Muse.
Neither of those is likely, but those are the two most likely causes I can theorize.
Faulty Hardware
From my experience on InDesign and now Muse I've come to realize hard drives fail far more frequently than most people realize. The fact that .muse (and InDesign) files are large means they cover more area on your hard drive and thus are more likely to be the first to encounter issues caused by a failing drive. The Muse file format is a database (as is InDesign's) that contains many many cross linked objects. If you save a large text file and one byte is scrambled the result is a misspelling in your text file and the word processor opens and displays the file fine. When one byte in a large image is scrambled odds are a single pixel will appear as the wrong color or transparency in your image editor. When a single byte in a database file is scrambled, it can break the interrelationship between objects and result in an unintelligible file to the application attempting to read it.
I recommend you run Disk Utility and any other hard drive verification software you might have to help rule out failing hardware.
A Bug In Muse
This is the one I'll lose sleep over until I find time to do the forensics, assuming the forensics turn up something fairly conclusive. If the cause is a bug in Muse, it's going to have to be something very obscure that for whatever reason is radically more likely to occur on your computer or with your specific usage pattern of Muse, since it's exceptionally rare for someone to reach this error and not have a file with obvious signs of hardware failure, drive removal without ejection, folder sync software issues or multiple users simultaneously editing a file on a server.

Ive brought music and i cant download it the error said that the file is corrupted and it wont download the file

ive brought music and i cant download it the error said that the file is corrupted and it wont download the file, its never happnd to me before

Even though you're getting a different error message, try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

When Password Protected - The File Becomes Corrupted and I Can Not Open It

I have password protected two files now in Excel 2007. After opening and then saving a few times, the file becomes corrupted and I cannot open. The following error message appears "Excel cannot open the file"XXXX.xlsx" because
the file format or file extenson is not valid. Verify that the file has not been corrupted and that the file extension matches the format of the file.
The files that I created contains sensitive information and I really need to get to them.l

You can try to open these files with 'Open and Repair' .
1.Start Excel.
2.click the Microsoft Office Button, and then click Open.
3.In the Open dialog box, click to select the file that you want to open.
4.Click the down arrow on the Open button, and then click Open and Repair.
Also this issue could be caused by malware on the affected machine
Please see:http://blogs.technet.com/b/the_microsoft_excel_support_team_blog/archive/2013/09/07/quot-cannot-open-the-file-because-the-file-format-or-extension-is-invalid-quot-opening-office-files.aspx
Some one works out this issue with remove the xlsx entention,give it a try.
1. rename the file and remove the .xlsx or .xls extention etc e.g. if my file is called test.xlsx I remove the '.xlsx' - you will get a warning message saying this could make the document unstable - accept it
2. the document icon should now have turned white (the document won't look like an excel document anymore)
3. open a blank excel document by hitting start -> all programs -> Microsoft office -> excel (this may be different if your not on windows 7)
4. in your blank excel document hit file -> open
5. navigate to the document you renamed above and select it, now click open

PDF error message "The file is damaged and cannot be repaired"

Across several versions (upgrades) of Mozilla and from
several sites I have a problem when viewing pages (ie.
from MoinMoin wikis but also other CMS systems) with
embedded PDF documents.
I get an error dialog saying "The file is damaged and cannot be repaired" and a reference to a local cached copy of a
".tmp" file. If I right click on the link and "Save Link"
as a local file then the PDF views correctly (and it renders
correctly within the HTML page with other browsers such
as IE).
The page below (bizarrely) works for me, but similar
documents fail on password protected sites.
Any comments much appreciated. Thanks!
/Gareth Lee

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"

I can't open the file in word because it is corrupt and cannot be opened, what can i do?

I can't open the file in word because it is corrupt and cannot be opened, what can i do?

I had a Word .doc that became corrupted while SpellChecking an entire vintage book that had been OCRed. Crashed every time I opened it in Word. I was able to open, strip off the Word Header & Footer (invisible), spell check and save as a plain text file with TextWrangler - BBEdit's Baby Brother > http://www.barebones.com/products/textwrangler/ - no Word-ish formatting, but the data was there in total.
ÇÇÇ

I bought a song, and it says the file is corrupted and will not download what should i do?

I bought a song, and it says the file is corrupted and will not download what should i do?

If you see the "Purchased" option on the main screen of the iTunes Store, here's what I'd do:
1) Go into your library and delete the file if it downloaded. If not, go to your downloads and delete it from there to stop it from download.
2) Go to the Purchased pane in the main iTunes Store section, locate the item, and try the download again.
Also, you may wish to turn off any anti-virus or anti-malware programs before you try this again, as that sometimes is what can be blocking the download. Otherwise, contact iTunes Store Support:
http://www.apple.com/emea/support/itunes/contact.html

"This ipod cannot be updated. The files are corrupted and unreadable"

This message now appears when I connect my ipod to itunes....
"This ipod cannot be updated. The files are corrupted and unreadable"
The ipod still works and charges, but it will no longer let me add new files to it. The contents of my ipod are still displayed as usual on itunes, so it obviously is reading it to some degree. It advises me to run a chkdsk utility, but I have no idea how to do this.
Has anyone encountered a similar problem? Does anyone know how I can fix this problem?
Many thanks

If your iPod is corrupt then you have no choice but to restore it.
Before you do that, you may have some success getting the music off it and onto your hard drive again.
Check out the instructions/suggestions here.
Music from iPod to computer.

Every time I try to download Firefox, it says the file is corrupt and then the download window disappears.

I can't download Firefox. Every time I try a popup says the file is corrupt and the download goes away. What do I need to do to make the download work?

Download a fresh Firefox copy and save the file to the <u>Desktop</u>.
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup

Outlook 2010 error - The file is corrupt and cannot be opened

Similar Messages

Maybe you are looking for