Outlook 2010/Exchange 2007 Calendar Will Not Display

Hi Folks,
I've been working on an issue for the past 3 weeks and would love some assistance.
Here's the problem:
A user indicated that she was using Outlook normally, flipping between the Mail and Calendar tab. When she went back to the Calendar tab, the navigation pane switched to the Calendar tab, but the main pane and ribbon were still showing Mail content.
The only way for her to display her Calendar properly is to right-click on Calendar and select "Open in New Window" - but even then if she goes to the Mail tab, she cannot go back to her Calendar again.
Please note we are running on Exchange version 8.3.327.1
Here are the fixes I've attempted:
New OST file
New Mail profile
Ran outlook.exe with the following switches: /safe /cleanrules /cleanview /resetfolders /resetnavpane
Please note: resetnavpane breaks the OST file and requires me to create a new OST file for the user
Open Mailbox on a different computer - that same issue occurs
Open Mailbox in webmail - the calendar is displayed properly
Odds n Ends: Hitting CTRL + 6, Hitting F5.
I've run out of ideas and would appreciate any ideas to resolve this problem
Thanks!
Derek

Hi Derek,
It should not be an Exchange issue. Based on my research, there is no feature in Exchange server can configure the Outlook reading pane or navigation pane performance. Since there is only one user encounter this issue and OWA can work well, please check
the following points to narrow down the issue:
1. Please configure your Outlook account in your colleague’s domain-joined computer with your colleague’s domain account to check whether the issue is caused by your Roaming Profile.
2. Configure Outlook account outside the domain by using Outlook Anywhere to check whether the issue is caused by any policy in your domain.
Thanks,
Winnie Liang
TechNet Community Support

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2014-09-18T14:51:53.209Z,Intra-Organization SMTP Send Connector,08D1A167376C6407,24,192.168.5.1:52766,192.168.4.5:25,<,250-SIZE,
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2014-09-18T14:51:53.209Z,Intra-Organization SMTP Send Connector,08D1A167376C6407,26,192.168.5.1:52766,192.168.4.5:25,<,250-DSN,
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2014-09-18T14:51:53.209Z,Intra-Organization SMTP Send Connector,08D1A167376C6407,28,192.168.5.1:52766,192.168.4.5:25,<,250-AUTH NTLM,
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2014-09-18T14:51:53.209Z,Intra-Organization SMTP Send Connector,08D1A167376C6407,31,192.168.5.1:52766,192.168.4.5:25,<,250-8BITMIME,
2014-09-18T14:51:53.209Z,Intra-Organization SMTP Send Connector,08D1A167376C6407,32,192.168.5.1:52766,192.168.4.5:25,<,250-BINARYMIME,
2014-09-18T14:51:53.209Z,Intra-Organization SMTP Send Connector,08D1A167376C6407,33,192.168.5.1:52766,192.168.4.5:25,<,250-CHUNKING,
2014-09-18T14:51:53.209Z,Intra-Organization SMTP Send Connector,08D1A167376C6407,34,192.168.5.1:52766,192.168.4.5:25,<,250-XEXCH50,
2014-09-18T14:51:53.210Z,Intra-Organization SMTP Send Connector,08D1A167376C6407,35,192.168.5.1:52766,192.168.4.5:25,<,250 XRDST,
2014-09-18T14:51:53.225Z,Intra-Organization SMTP Send Connector,08D1A167376C6407,36,192.168.5.1:52766,192.168.4.5:25,>,X-EXPS EXCHANGEAUTH SHA256 ,
2014-09-18T14:51:53.225Z,Intra-Organization SMTP Send Connector,08D1A167376C6407,37,192.168.5.1:52766,192.168.4.5:25,>,<Binary Data>,
2014-09-18T14:51:54.132Z,Intra-Organization SMTP Send Connector,08D1A167376C6407,38,192.168.5.1:52766,192.168.4.5:25,<,235 <authentication information>,
2014-09-18T14:51:54.143Z,Intra-Organization SMTP Send Connector,08D1A167376C6407,39,192.168.5.1:52766,192.168.4.5:25,*,SMTPSendEXCH50 SendRoutingHeaders SendForestHeaders SendOrganizationHeaders,Set Session Permissions
2014-09-18T14:51:54.163Z,Intra-Organization SMTP Send Connector,08D1A167376C6407,40,192.168.5.1:52766,192.168.4.5:25,*,3757,sending message
2014-09-18T14:51:54.164Z,Intra-Organization SMTP Send Connector,08D1A167376C6407,41,192.168.5.1:52766,192.168.4.5:25,>,MAIL FROM:<[email protected]> SIZE=98854 BODY=BINARYMIME,
2014-09-18T14:51:54.169Z,Intra-Organization SMTP Send Connector,08D1A167376C6407,42,192.168.5.1:52766,192.168.4.5:25,>,RCPT TO:<[email protected]>,
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2014-09-18T14:51:54.316Z,Intra-Organization SMTP Send Connector,08D1A167376C6407,45,192.168.5.1:52766,192.168.4.5:25,>,BDAT 98856 LAST,
2014-09-18T15:05:12.690Z,Intra-Organization SMTP Send Connector,08D1A167376C6407,46,192.168.5.1:52766,192.168.4.5:25,<,250 2.6.0 <23B7E7C020C8304085B1502492A968D13F75EA450D@localserver>
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Results: User 1 synched fine from iTunes to OL2010 including the 4 Calendars (Calendar, Home, My Birthdays, Work). 4 calendars showed up. No problems at all. Wonderful! expected behavoir.
User 2 iPhone: Still failing to synch.
In iTunes, selected “replace” instead of merge info. Apple’s dialog is incredibly confusing and non-explicit on what copies to what and what it does.
Results: User 2 synched fine from iTunes to OL2010 for Contacts. DID NOT synch the 4 Calendars (Calendar, Home, My Birthdays, Work). Only calendar that shows up in OL is Calendar and it doesn’t contain any data. iTunes has no errors and the synch status bar indicates everything went fine.
Tried: I deleted the PST files and copied the backup files back to OL to start over. ITUNES no longer gives me the merge info versus replace option. I’ve synched multiple times but the calendar data will not synch.
Not Tried: Creating the same remaining named calendars (Home, My Birthdays, Work) in OL and trying again.
ALL suggestions is greatly appreciated.

Ok, new info. This gets better and better.
In OL2010, the Calendar in the navigation pane had no arrow indicating it had subcalendars within it. I right clicked on Calendar and chose New Calendar. It gave me a list of the existing calendars that were missing !!
When I cancelled, there was an expand arrow next to Calendar in the Navigation pane !!!!!
Expanding it showed the unchecked missing calendars. I checked them and synched again.
WRONG THING TO DO! ALL my wife's calendar entries in her iPhone since the laptop went down 3 weeks ago DISAPPEARED. No warnings, nothing at any step of this process. The OL files overwrote the iPhone data.
I can't find any way to get them back as this **** iStuff relies on iTunes for everything.
Is there any way to get her files back from before this synch?
Is there no way to save data files off the iPhone w/o iTunes?
Why doesn't iTunes let you control the direction of data transfer?
I now have one very ****** off wife.

IPhone will not display old emails in saved Outlook/Exchange folders

I have a second generation iPhone with the newest iPhone software. At work we use Microsoft Outlook for emails and my IT friend had previously set up my iPhone to send and receive Outlook emails. I could also access and read/forward/delete old emails that I save in various folders for reference. When Exchange became available he set up my iPhone to use Outlook using Exchange and deleted my old Outlook email account. Now I can see all the folders that have saved emails in them on my desktop computer, but the iPhone will not display any of these old saved emails prior to when he switched me over to Exchange. Is there anything I can do to get these emails back so I can refer to them on my iPhone?

Allan, thanks for that reply. I should have mentioned that I tried to reset that feature under SETTINGS, in which I tried the 1 month and even the NO LIMIT option, but I still can't get the old emailed in those saved items folders to display.

Outlook 2010/Exchange 2007 Calendar Will Not Display

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