Outlook 2010 (Exchange) after iCloud installation hangs
Hi there,
i have Outlook and use it with a Exchange Connection. I installed the iCloud Software for Windows to Sync with Outlook. But after a while Outlook hang at the start. I tried many things Office repair, icloud Software repair and reinstallation nothing changed. But if i deinstall the iCloud Softwar everthing works well.
Wehen i start Outlook with installed iCloud Software in Safemode it runs, but i get no reminder from iCloud Tasks/Events. And i get a messe to put a SmartCard in!??? After i click on Aboard i can Work with Outlook.
Can somebody help me!?
Matthias Berndt
Sorry to drag up an old thread, but I have exactly the same problem. And after countless searching on these forums and the internet this is the closest I have seen to my problem.
My devices:
Home: PC, Windows 7 64-bit. Outlook 2010 with SP1, all updated with MS service packs and hotfixes.
I converted [some time ago] all my home/personal contacts to iCloud. I'm fine with that.
iPhone4: syncs contacts with iCloud
iPad2: syncs contacts with iCloud
iTunes shows that contacts are being syncd with iCloud and NOT itunes.
Everything is syncing just fine.
BUT....
I would like to see my iCloud contacts, using Outlook 2010 (connecting to Corporate Exchange Server) using my work laptop.
Just to be clear, I don't want to sync my contacts between Exchange and iCloud, I'm quite happy to keep work contacts in Exchange and personal contacts in iCloud. All I want to do is see iCloud - Contacts in Outlook on my work laptop.
Firstly, I made a backup of the contacts in corporate Outlook, then manually deleted them from within Outlook. I did this to avoid the iCloud applet from attempting to copy/merg contacts from Outlook/Exchange into iCloud - potentially causing duplicates.
I then installed the iCloud Control Panel applet successfully, signed in with my Apple ID. All looks good so far.
I then fired up Outlook 2010 on the laptop....which just sits there displaying the splash screen and doesn't load up the main application window.
Cancelled the process.
Uninstalled iCloud applet.
Started Outlook again on the laptop, application works fine.
I have read the Apple article on Exchange and iCloud...and I don't believe I am doing anything different to what the expected functionality should be. i.e. it should be possible to run Outlook connecting to Exchange, and have iCloud connectivity too, yet of course both sync to their respective servers.
Any advice or help?
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Your setup couldn't be started because of an unexpected error.
Error: 0x8004010F: ZebraBootstrap::ActivateDataFile: Could not create msgservice
AppleOutlookDAVConfig version: 3.0.42.0
Windows version (6.1.7601): Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit Local app data directory test: Pass Temp directory test: Pass Outlook version: 14 (14.0.6025.1000), x86 Outlook location (installed): C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE MAPI location: C:\Program Files (x86)\Common Files\SYSTEM\MSMAPI\1033\MSMAPI32.DLL
MAPI logon succeeded
Message Stores Table:
Outlook Data File, 4E495441F9BFB80100AA0037D96E0000
Outlook Data File, 4E495441F9BFB80100AA0037D96E0000
Outlook Data File, 4E495441F9BFB80100AA0037D96E0000
Contents of C:\Program Files (x86)\Common Files\SYSTEM\MSMAPI\1033\mapisvc.inf
<Not found>
Contents of C:\Windows\system32\mapisvc.inf
[Services]
MSFAX XP=Fax Mail Transport
[Default Services]
MSFAX XP=Fax Mail Transport
[MSFAX XPP]
PR_PROVIDER_DLL_NAME=FXSXP.DLL
PR_RESOURCE_TYPE=MAPI_TRANSPORT_PROVIDER
PR_RESOURCE_FLAGS=STATUS_NO_DEFAULT_STORE
PR_DISPLAY_NAME=Fax Mail Transport
PR_PROVIDER_DISPLAY=Fax Mail Transport
[MSFAX XP]
PR_DISPLAY_NAME=Fax Mail Transport
Providers=MSFAX XPP
PR_SERVICE_DLL_NAME=FXSXP.DLL
PR_SERVICE_SUPPORT_FILES=FXSXP.DLL
PR_SERVICE_ENTRY_NAME=ServiceEntry
PR_RESOURCE_FLAGS=SERVICE_SINGLE_COPY|SERVICE_NO_PRIMARY_IDENTITY
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Message Classes
HKLM\Software\Microsoft\Office\14.0\Outlook
Dataviz
InstallRoot
Namespaces
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FolderTypes
{00067800-0000-0000-C000-000000000046}
{00067801-0000-0000-C000-000000000046}
{00067802-0000-0000-C000-000000000046}
{00067803-0000-0000-C000-000000000046}
{00067804-0000-0000-C000-000000000046}
{00067808-0000-0000-C000-000000000046}
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ViewTypes
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{00062001-0000-0000-C000-000000000046}
{00062002-0000-0000-C000-000000000046}
{00062003-0000-0000-C000-000000000046}
{00062004-0000-0000-C000-000000000046}
{0006F018-0000-0000-C000-000000000046}
FolderTypes
{00067820-0000-0000-C000-000000000046}
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{00067822-0000-0000-C000-000000000046}
{00067823-0000-0000-C000-000000000046}
ViewTypes
{00062000-0000-0000-C000-000000000046}
{00062001-0000-0000-C000-000000000046}
{00062002-0000-0000-C000-000000000046}
{00062003-0000-0000-C000-000000000046}
{00062004-0000-0000-C000-000000000046}
Operations
1ImportFile
2ExportFile
3ExportDataLink
4ImportVCard
5ImportAccounts
6ImportVcalendar
7ImportRss
8ExportRss
9ImportCFL
ImportEudora
SchedulingInformation
FreeBusySupport
SearchTypes
{00067A00-0000-0000-C000-000000000046}
{00067A01-0000-0000-C000-000000000046}
{00067A02-0000-0000-C000-000000000046}
{00067A03-0000-0000-C000-000000000046}
{00067A04-0000-0000-C000-000000000046}
{00067A08-0000-0000-C000-000000000046}
{00067A10-0000-0000-C000-000000000046}
{00067A11-0000-0000-C000-000000000046}
{00067A20-0000-0000-C000-000000000046}
Setup
UpgradePath
HKLM\Software\Microsoft\Office\14.0\User Settings\Access_Core\Create\Software\Microsoft\Office\Outlook
Addins
AccessAddin.DC
HKLM\Software\Microsoft\Office\14.0\User Settings\Access_Core\Create\Software\Microsoft\Shared Tools\Outlook
Journaling
Microsoft Access
HKLM\Software\Microsoft\Office\14.0\User Settings\Excel_Core\Create\Software\Microsoft\Shared Tools\Outlook
Journaling
Microsoft Excel
HKLM\Software\Microsoft\Office\14.0\User Settings\Misc_SpsOutlookAddin\Create\Software\Microsoft\Office\Outlook
Addins
ColleagueImport.ColleagueImportAddin
HKLM\Software\Microsoft\Office\14.0\User Settings\Outlook_AutoDiscover
Create
Software
Microsoft
Office
14.0
Outlook
AutoDiscover
HKLM\Software\Microsoft\Office\14.0\User Settings\Outlook_Core
Create
Software
Microsoft
Internet Mail and News
Mail
MSDAIPP
Shared Tools
Outlook
Journaling
Conversation
Document
E-mail Message
Fax
Letter
Meeting
Meeting Cancellation
Meeting Request
Meeting Response
Note
Phone Call
Remote Session
Task
Task Request
Task Response
Web Service Providers
FreeBusy
office.microsoft.com
Windows
CurrentVersion
Internet Settings
TemplatePolicies
High
Zones
4
HKLM\Software\Microsoft\Office\14.0\User Settings\Outlook_Intl HKLM\Software\Microsoft\Office\14.0\User Settings\Outlook_SearshShellReg
Create
Software
Microsoft
Windows
Shell
Associations
UrlAssociations
mapi
UserChoice
HKLM\Software\Microsoft\Office\14.0\User Settings\Outlook_SocialConnector HKLM\Software\Microsoft\Office\14.0\User Settings\Outlook_SocialProviderMOSS
HKLM\Software\Microsoft\Office\14.0\User Settings\PowerPoint_Core\Create\Software\Microsoft\Shared Tools\Outlook
Journaling
Microsoft PowerPoint
HKLM\Software\Microsoft\Office\14.0\User Settings\Word_Core\Create\Software\Microsoft\Shared Tools\Outlook
Journaling
Microsoft Word
HKLM\Software\Microsoft\Office\8.0\Outlook
HKLM\Software\Microsoft\Office\Delivery\SourceEngine\Downloads\{90140000-001A-04 09-0000-0000000FF1CE}-C\Resources\OutlookMUI.msi
HKLM\Software\Microsoft\Office\Delivery\SourceEngine\Downloads\{90140000-001A-04 09-0000-0000000FF1CE}-C\Resources\OutlookMUI.xml
HKLM\Software\Microsoft\Office\Outlook
Addins
Apple.DAV.Addin
BCSAddin.Connect
Groove.OutlookProxyAddIn
Microsoft.VbaAddinForOutlook.1
OneNote.OutlookAddin
OscAddin.Connect
OutlookChangeNotifier.Connect
Search.OutlookToolbar
UmOutlookAddin.FormRegionAddin
AutoConfigDomains
hotmail.*
live.be
LIVE.CA
LIVE.CL
LIVE.CN
LIVE.CO.IN
LIVE.CO.KR
LIVE.CO.UK
LIVE.CO.ZA
LIVE.COM
LIVE.COM.AR
LIVE.COM.AU
LIVE.COM.MX
LIVE.COM.MY
LIVE.COM.PE
LIVE.COM.PK
LIVE.COM.PT
LIVE.COM.SG
LIVE.COM.VE
LIVE.DE
LIVE.DK
LIVE.FR
LIVE.HK
LIVE.IE
live.in
LIVE.IT
LIVE.JP
LIVE.MA
LIVE.NL
LIVE.NO
LIVE.PH
LIVE.RU
LIVE.SE
livemail.com.br
msn.*
msnhotmail.com
tw.live.com
windowslive.com
FormRegions
IPM.Note.Microsoft.Exchange.Fax.UM.CA
IPM.Note.Microsoft.Exchange.Voice
IPM.Note.Microsoft.Exchange.Voice.UM
IPM.Note.Microsoft.Exchange.Voice.UM.CA
IPM.Note.Microsoft.Fax.CA
IPM.Note.Microsoft.Voicemail
IPM.Note.Microsoft.Voicemail.UM
IPM.Note.Microsoft.Voicemail.UM.CA
IPM.Note.Rpmsg.Microsoft.Voicemail.UM
IPM.Note.Rpmsg.Microsoft.Voicemail.UM.CA
Outlook 10 Accounts
Categories
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{ED475419-B0D6-11D2-8C3B-00104B2A6676}
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Types
{4DB5CBF0-3B77-4852-BC8E-BB81908861F3}
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{ED475414-B0D6-11D2-8C3B-00104B2A6676}
SocialConnector
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OscAddin.SharePointProvider
HKCU\Software\Microsoft\Office\14.0\Common\HelpViewer\Applications\OUTLOOK
AdditionalCollections
0
1033
HKCU\Software\Microsoft\Office\14.0\Common\Migration\Outlook
HKCU\Software\Microsoft\Office\14.0\Outlook
Addins
AutoDiscover
RedirectServers
Display Types
Balloons
Journal
Message
Office Explorer
Options
Calendar
MSHTML
International
ToDoBar
Perf
RoamingStreamsCache
6BF937902986EF42A5D2882B309351BF
Preferences
Resiliency
DisabledItems
Search
Catalog
Setup
SQM
Today
Folders
UserInfo
HKCU\Software\Microsoft\Office\14.0\User Settings\Outlook_AutoDiscover HKCU\Software\Microsoft\Office\14.0\User Settings\Outlook_Core HKCU\Software\Microsoft\Office\14.0\User Settings\Outlook_Intl HKCU\Software\Microsoft\Office\14.0\User Settings\Outlook_SearshShellReg HKCU\Software\Microsoft\Office\14.0\User Settings\Outlook_SocialConnector HKCU\Software\Microsoft\Office\14.0\User Settings\Outlook_SocialProviderMOSS
HKCU\Software\Microsoft\Office\8.0\Outlook
HKCU\Software\Microsoft\Office\Outlook
Addins
AccessAddin.DC
ColleagueImport.ColleagueImportAddin
iTunesAddIn.CalendarHelper
OMI Account Manager
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Outlook 2010 Exchange Server 2010 to Exchange Server 2013 Features
Hi All
We have recently upgraded from Exchange Server 2003 to Exchange Server 2010. We are using the Outlook 2010 (32 bit) email client. When mailboxes were moved on to the new server various features inside the system were activated. For email Internal Out of
Office Messages, External Out of Office Messages, notifications in the email recipient bar when creating emails if the user was out of office.
What new features would be available with Outlook 2010 (32 bit) and Exchange 2013. And are they dependent on the Office Service Pack?
Kind Regards
Please note that I have previously posted this in another forum but was advised to post here in this forum.Hi,
I find your post on Office forum:
http://social.technet.microsoft.com/Forums/en-US/fc538968-212c-411c-8ce8-0ef1d7acfcca/outlook-2010-exchange-server-2010-to-exchange-server-2013-features?forum=outlook
The Steve's answer is comprehensive, great links on Exchange 2013 new features and removed features.
About "And are they dependent on the Office Service Pack?", I will give the answer.
Based on my knowledge, when new SP releases, it include enhancements in security and compliance, architecture and administration, and user experiences.
For example, Exchange 2013 SP1, it connects to Outlook 2013 SP1 via MAPI over HTTP.
If you want to know more about the Exchange new features, please see Exchange Team Blog.
Find blog about SP1 for your reference:
http://blogs.technet.com/b/exchange/archive/2014/02/25/exchange-server-2013-service-pack-1-available.aspx
Thanks
Mavis
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Mavis Huang
TechNet Community Support -
Is it possible to sync with both my win 7 computer (Outlook 2010), and with iCloud, without duplicating contacts and appointments? thanks.
Hey keiichi-san,
Yes, It is possible. You can merge contacts, calendars, and bookmarks between multiple computers.
When you sync the contacts and calendars to your iPhone from the new computer you'll see the option to Merge or Replace, just choose Merge.
These articles provide more information on syncing options:
http://docs.info.apple.com/article.html?artnum=306071
http://docs.info.apple.com/article.html?artnum=305741
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HT4489 How to import MS Outlook 2010 contacts into iCloud ?
How to import MS Outlook 2010 contacts into iCloud ?
Hello there, ME1975.
The following weblink provides some basic information on how to set this up:
Apple - iCloud - Learn how to set up iCloud on all your devices.
http://www.apple.com/icloud/setup/pc.html
If you need some additional troubleshooting steps the following Knowledge Base article should provide some direction:
iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Windows
http://support.apple.com/kb/HT1692
Thanks for reaching out to Apple Support Communities.
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Pedro D. -
How do I delete Icloud calendar from my Outlook 2010 while keeping Icloud contacts
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There were a ton of office 2010 patches released this tuesday and after that we are noticing that Outlook is crashing a lot.
Disabling addins helps for a while, but it crashes all the time.
We have Exchange 2010 and yes it even crashes in safe mode.
How can we diagnose the issue.
konkaniHi Konkani,
Actually, we've seen some other reports that a recent Outlook 2010 update (KB 2956128) will cause Outlook 2010 not working properly, but the symptoms are various.
We would like to collect more information for further investigation. Could you please provide your detailed system info?
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[email protected] and inform us here (the email subject should be the link of this thread).
Your kind assistance on this are very much appreciated.
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Come back and mark the replies as answers if they help and unmark them if they provide no help.
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Hello All,
Recently after a Windows Update + restart of my Exchange Server I'm having an issue with Outlook 2010 where it continually asks for credentials. Every 5 minutes or so the credentials popup appears and either typing your password or clicking cancel will make
Outlook work as expected again until the next popup, frequency of popups is about 2-5 minutes give or take. I am using Exchange 2010 on Server 2008 R2 and aside from the popup everything is working as expected. This seems to be effecting almost all users.
Some things I've tried already include:
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- Running "Set-AutodiscoverVirtualDirectory -Identity 'autodiscover (default Web site)' -WindowsAuthentication $true -BasicAuthentication $false" in shell to disable basic authentication for autodiscover
- Running "get-outlookanyhwere | set-outlookanywhere -ClientAuthenticationMethod NTLM -IISAuthenticationMethods NTLM" in shell to ensure that outlook anywhere and IIS are using NTLM authentication
- Ensuring that the OAB folder permissions are set to allow Authenticated Users to Read/Execute
Anyways, if anybody has additional suggestions for me I'd very much appreciate them. Many users are using the Web App for the time being (with no issues) since the credentials popup is too annoying for them.So I made sure that all of my authentication methods match the settings you linked me and then recycled the app pool you mentioned but am still having the issue.
One thing I noticed is that if a user experiencing the problem types their password into the credentials popup it will keep popping up continuously but if they hit cancel it says "Needs Password" where it would normally say "Connected to Microsoft Exchange"
and if they simply click once where it says "Needs Password" then all of a sudden it switches to "Connected to Microsoft Exchange" again and they no longer see the popup until Outlook is restarted.
Just to verify I have the proper settings now this is what shell returns:
[PS] C:\Windows\system32>Get-WebServicesVirtualDirectory | fl *auth*
CertificateAuthentication :
InternalAuthenticationMethods : {Ntlm, WindowsIntegrated, WSSecurity}
ExternalAuthenticationMethods : {Ntlm, WindowsIntegrated, WSSecurity}
LiveIdSpNegoAuthentication : False
WSSecurityAuthentication : True
LiveIdBasicAuthentication : False
BasicAuthentication : False
DigestAuthentication : False
WindowsAuthentication : True
[PS] C:\Windows\system32>Get-AutodiscoverVirtualDirectory | fl *auth*
InternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated, WSSecurity}
ExternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated, WSSecurity}
LiveIdSpNegoAuthentication : False
WSSecurityAuthentication : True
LiveIdBasicAuthentication : False
BasicAuthentication : True
DigestAuthentication : False
WindowsAuthentication : True
Do you have any additional suggestions that I can try? From what I can tell my authentication methods all match the default settings now.
Edit: As soon as I changed EWA to just Basic Authentication as it says in the linked default settings I would get an error when trying to browse to the EWA that said "Outlook failed to initialize" and re-adding the Windows Authentication, then running iisreset
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Hello
I am using Exchange email account with Contacts on Outlook 2010..
Updated contacts are not being updated to my iPhone and vice versa.
The iPhone software is the latest 7.01
iCloud is deactivated and iTunes is not being used.
Any ideas how to resolve this bug?
Interesting, it is working with my iPad.
Many thanks!Hi alpinespace,
If you are having issues syncing your contacts between your iPhone and Outlook 2010, you may find the following article helpful:
Apple Support: Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
http://support.apple.com/kb/TS2776
Regards,
- Brenden -
Exchange 2013 CU6 installation hangs on step 9: Languages
Just had Exchange 2013 CU6 update hang on Step 9 of 18: Languages. It was stuck at 0% for almost an hour. I was able to get it moving forward by disabling SCEP 2012 by killing the process and deselecting check certificate for server certificate
revocation in IE. Both steps were taken nearly simultaneously and the install process for Exchange jumped up immediately. Both steps were taken based on info from:
https://social.technet.microsoft.com/Forums/exchange/en-US/2a346a37-d092-4189-8a07-e8a9971925f1/cu2-installation-hangs-on-step-9-languages?forum=exchangesvrdeploy
and
https://social.technet.microsoft.com/Forums/exchange/en-US/0975bb5e-f270-4e39-abf3-70809cd98161/exchange-2010-sp3-installation-hangs-language-pack-hell
Just wanted to post that this issue was encountered on CU6 as well. Has anyone had a similar experience or able to tell which of these two steps (or both) is actually needed?Hello,
Thanks a lot for sharing, saved my day!
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Cannot send email from Outlook 2010 without disabling iCloud Outlook Add-in
I have seen a few discussions on this but no answers. I have bought a new PC. Installed Outlook 2010 and iCloud latest version 3. All seems to work fine but emails go into the Outbox and dont get any further. If I remove the iCloud Outlook Add-in then I can send my emails but of course now cannot see my contacts nor my calendar! So it's one or the other and I'm currently going backwards and forwards between each. I have uninstalled and gone back to an earlier version 2 of iCloud with no success, same problem. I have uninstalled that and now reinstalled version 3. The problem remains. Can you advise on how to solve this please?
Then it has nothing to do with iCloud, contact Bell and if they can't help, Microsoft
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HTML Form Not Displaying Correctly in Outlook 2010 (Exchange 2013)
Hello,
I have recently migrated to Exchange 2013. Clients are still using Outlook 2010. There is an application that automatically sends an HTML form by email for the users to fill in. The form consists of radio buttons, text areas and drop down list. However,
in Outlook 2010, the form is not rendered properly.
When I clicked the "If there are problems with how this message is displayed, click here to view it in a web browser" link, the email is opened in
IE and the form is displayed correctly.
I also tried opening the same email in other clients, such as Thunderbird, Apple Mail Client and in mobile phones - the form is displayed correctly. I wonder
why it fails to do so in Outlook 2010. The user mentioned that this does not happen in Outlook 2003 and prior to migration (I used Exchange 2010 previously). I have also tried using OWA, but the form does not display correctly
Any help?
Note: I can't attach any images or links as it is mentioned that my account is not verified yet. I will post some screenshots when it is possible to do soHi
Outlook 2007 or newer use Microsoft Word for their HTML engine.
You can refer this page http://www.campaignmonitor.com/css/ shows
many things that do not work in different clients.I think Someone needs to re-code
the HTML form to make it work in the current versions of Outlook. You can try formatting with text and HTML and see the results.
Remember to mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you Check out my latest blog posts on http://exchangequery.com Thanks Sathish
(MVP) -
How to sync Outlook 2010 Notes to iCloud account?
I use Outlook 2010 and have installed the iCloud add-in but there is no "Notes" folder under iCloud in Outllok, it will not let me add a directory either. Is it not possible to sync the notes?
You would sync Outlook via iTunes on the computer. Connect the iPhone to the computer, make sure you have the latest version of iTunes running, select the iPhone in iTunes and it will display the Summary page. Select the Info tab, and there you would select what you want to sync calendar and contacts to. Make sure since this is the first time you have done a sync that whichever of the devices is new to the sync process has at least one unique contact/calendar event to get iTunes to prompt you for a merge or replacement. You can see this support document for help in setting up initial syncing. http://support.apple.com/kb/HT1296
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Bug Group by Outlook 2010 - Exchange 2013
Hello,
I work in an IT department. We have Office 2010 and we have just migrate in exchange 2013.
I have a problem with Outlook 2010 (64 bits) : When you used the view Group By From, there are not refresh.
When you read a mail, the mail remains not read, when you delete the mail, the mail is always in the inbox.
To make a refresh, you must collapse and expand the Group.
Best Regard...
DidierHi Didier,
It seems that your folder can’t be updated automatically when viewing by From. Please open Outlook by using Outlook /cleanviews switch (Start > Run > type Outlook /cleanviews > Enter) to restore default views. Then change the
folder view to Group by From to check whether the issue persists.
If the issue persists, please create a new Outlook profile to have a try:
http://support.microsoft.com/kb/829918/en-us
Regards,
Winnie Liang
TechNet Community Support
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