Outlook 2010 for Mac cannot send.

I'm having a related, but slightly different problem: Just switched from a PC with Outlook to new iMac with core i5 and OS X (10.6.5) and Outlook 2010 for Mac to access my Verizon email. Incoming mail is 100% successful, but have been unable to send a single message. The Outlook error message says it cannot connect to Verizon's outgoing sever (outgoing.email.net), because it requires server authentication. All account setting are identical to instructions.
I have researched the Microsoft Outlook forums for server authentication issues and found primarily resolutions and recommendations to switch to various different port numbers. Tried all of these suggestions with no success. So am still looking for an assist. Is this the right thread to make that query? If not, can any of you direct me to the appropriate discussion group? Thank you!
null

Hi RonMVR,
Which version of exchange do you use?
About how to configure the OUTLOOK 2011 using kerberos, you could refer to below:
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=aae7f434-d3c9-441a-98bf-7fc5b1a1df18
Regards!
GavinPlease remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

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TS3276 Outlook 2010 for MAC

I am constantly having outlook tell me to enter my saved outlook passwords over and over again.
I have read and tried every fix I can find. including deleteing and starting over again??
HELP

Hi Carlos,
This forum is for general questions and feedback related to Outlook for Windows. Since the problematic account can work well in Outlook 2010 with Windows 7 but not in Outlook for Mac 2011, I suggest we can ask a question in
Outlook for Mac 2011 forum for more troubleshooting.
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.
Thanks for your understanding.
Best regards,
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Niko Cheng
TechNet Community Support

Outlook 2011 for Mac - cannot use Kerberos

When I try to use Kerberos it displays: The Exchange server does not use Kerberos authentication. Click OK to turn off. Another use can use Kerberos just fine. I checked settings and they seem identical. Is my account being a problem?

Hi RonMVR,
Which version of exchange do you use?
About how to configure the OUTLOOK 2011 using kerberos, you could refer to below:
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=aae7f434-d3c9-441a-98bf-7fc5b1a1df18
Regards!
GavinPlease remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

I cannot send email from Outlook 2011 (for Mac). But can send from other applications

I have Outlook 2011 for Mac - I have validated the settings and up until yesterday could send and receive emails using my .mac account.
I can send using icloud and mail (I use Outlook for work purposes) and can send in outlook using my work accounts.
My settings
Incoming server - imap.mail.me.com
Use SSL to connect checked.
Outgoing server - smtp.mail.me.com
override default port checked (port 587)
use SSL to connect checked
authentication - Username and password.
I have rebuilt the database - no effect.
I continue to get the error
"Mail could not be sent
The server for account "mac" returned the error. 5.7.8. Bad Username or password (Authentication failed..)" Your username/password or security settings may be incorrect. Would you like to try rentering your password"
I have validated my username and password and rentered them both.
I have emptied the outbox and retried but nothing works.
Thanks for the help.

Update - I now have it working.
am not really sure what exactly fixed it.
I changed a lot of things but my setup now has the following which I think fixed.
outgoing server - p06-smtp.mail.me.com
override default port checked - port now 587
on more options button changed it to "use incoming server info".

Outlook 2011 for Mac users must click send/receive to get new mail from exchange 2013 server

I recently switched our primary CAS servers over from a single exchange 2010 cas/mailbox/hub server to a couple new exchange 2013 CAS/Mailbox servers. Exchange 2013 has cu3, and is hosted on windows server 2012. Anyone who has their mailbox hosted
on one of these exchange 2013 servers has an issue where they must click the send/receive button to get new messages downloaded to their client. This is only the case for outlook 2011 for mac client. Activesync clients, mac mail, OWA, and Outlook 2010/13
all behave normally.
Where can I look or what can I check to troubleshoot this issue?

Hi,
Any good news from the Mac Forum?
Thanks,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Simon Wu
TechNet Community Support

Outlook 2011 for Mac not authenticating with Exchange 2010

Hi,
We have an issue with our Mac Clients authenticating with our Exchange Server. We have Exchange 2010 Version 14.03.0174.001.
Outlook is saying the credentials are incorrect for the user when we know they work fine in OWA and in Outlook 2010.
It seems this is since we re-keyed are SSL certificate. I have changed the EWS directory to Basic Authentication and also re-created the EWS directory. I have also re-ran all the SBS Wizards.
Is there anything else we can do to get this sorted?
Thanks

Hi Robert,
I found a KB for your reference:
Sending email error "Authentication failed. Error 17897" in Outlook 2011 for Mac
http://support.microsoft.com/kb/2492901
If it not matches to yours, please paste the details without sensitive information.
Thanks
Mavis
Mavis Huang
TechNet Community Support

MS Outlook 2011 for Mac will no longer automatically send and receive email since upgrade to OS 10.9 Mavericks. Does anyone know of a solution?

I have been having trouble with Outlook 2011 for Mac since updating to OS 10.9 Marvericks. I have tried updating the database and identity. I can get email if a go to each account and try to download it. But email will not come automatically and can I send and receive all accounts. Does anyone have a solution? I do not want to lose my email, contacts and information.

I am also finding that searching in Mail for emails in this account is leading to false negative results. It's astonishing that I can search for an email I know is in the Inbox list yet not find it unless I scroll down to it manually and clicking it. Then it will show up in the results if I search again. I just did "rebuild" a day ago (have to do that every few days or so to get Outlook Exchange emails restored again anyway), so I doubt that this would fix the issue, but even if it did it's ridiculous... do I really have to abandon Mail and move to Microsoft Outlook on my mac to read my emails? Mail is currently FAILING to work for those of us who have to deal with Microsoft servers... which must be a huge # of customers, Apple.

Working with Outlook 2011 for Mac, my mails are slow and I can work only on-line, when off-line, mail cannot be opened because it is only partially downloaded. How to solve??

working with Outlook 2011 for Mac, my mails are slow and I can work only on-line, when off-line, mail cannot be opened because it is only partially downloaded. How to solve??

Try http://www.microsoft.com/mac/support.

Transfer emails from outlook 2011 for mac to Outlook 2010 for windows

Hi,
I want to transfer emails from outlook 2011 for mac to outlook 2010 for windows.
Outlook 2011 exports mails only in olm format and there is no option to import olm files in outlook 2010.
I can drag and drop emails from outlook 2011 to a finder folder which saves emails as eml files. How can import eml files into outlook 2010.
Please help

Hi,
Thank you for using
Microsoft Office for IT Professionals Forums.
Base on the research ,
We can try the steps below to add the registry sub key. This will open all .eml files that are in the file system using Outlook, including *.eml attachments on messages in OE/WLM. Any replies will be sent
using Outlook.
===========
Important This section, method, or task contains steps that tell you how to modify the
registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem
occurs.
1.Type
regedit in the Search field on the Start menu or press
Windows Key+ R and enter it in the Run command.
2.Navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Microsoft Internet Mail Message WLMail\shell\open\command
Or HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Microsoft Internet Mail Message\shell\open\command
3. Change the command line (here its "C:\Program Files (x86)\Windows Live\Mail\wlmail.exe" /eml:%1)
to the following line, exactly as shown below but correcting the path to Outlook.exe to match the path on your computer.
"C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE" /eml "%1"
Thanks for your understanding.
Sincerely
Rex Zhang
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Outlook 2011 for Mac Exchange 2010 asking for credentials after Patch Tuesday March 2015

Up till this past Tuesday when Microsoft released its new security patches, I had all my Outlook 2011 for Mac working just fine. Since the release of March 2015, we have heard of issues resulting in Outlook problems with a certain security patches blocking
connectivity. We are carrying Exchange 2010 with SP3 roll up 7. This is only happening on my macs. I have uninstalled the patch in question but the problem persists. Can anyone please shed some light as to what I can do?
Any assistance would be greatly appreciated.
Thank you in advance...
Carlos

Hi Carlos,
This forum is for general questions and feedback related to Outlook for Windows. Since the problematic account can work well in Outlook 2010 with Windows 7 but not in Outlook for Mac 2011, I suggest we can ask a question in
Outlook for Mac 2011 forum for more troubleshooting.
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.
Thanks for your understanding.
Best regards,
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Niko Cheng
TechNet Community Support

Outlook 2011 for Mac and SSLv3 on Exchange 2010

I have a few Apple MacBook users with Outlook 2011, and connecting back to my Exchange 2010 server (essentially via OWA). Currently it all works fine.
With the POODLE vulnerability, it is recommended that SSLv3 be disabled in Exchange (at Windows 2008 O/S server level), and instead fall back on TLS. Does
anybody have any experience with Mac users connecting to Exchange, disabling all SSL versions (SSLv3, v2, etc) on Exchange, and the Mac user still being able to connect?
I am not able to find much on the web, but I have seen a few people say that Outlook 2011 for Mac does not support TLS. IF you go in to the settings for
email, it does only have an option for "use SSL" and does not mention TLS.
Does anyone have any further insight? Thanks

I have a few Apple MacBook users with Outlook 2011, and connecting back to my Exchange 2010 server (essentially via OWA). Currently it all works
fine.
With the POODLE vulnerability, it is recommended that SSLv3 be disabled in Exchange (at Windows 2008 O/S server level), and instead fall back on TLS. Does
anybody have any experience with Mac users connecting to Exchange, disabling all SSL versions (SSLv3, v2, etc) on Exchange, and the Mac user still being able to connect?
I am not able to find much on the web, but I have seen a few people say that Outlook 2011 for Mac does not support TLS. IF you go in to the settings for
email, it does only have an option for "use SSL" and does not mention TLS.
Does anyone have any further insight? Thanks
We have had no issues disabling it with both Exch 2010 and Exch 2013 and Mac Users.
Twitter!: Please Note: My Posts are provided “AS IS” without warranty of any kind, either expressed or implied.

HT6114 After the latest OS X update (10.9.2) I cannot open Outlook (Office for MAC 2011). Outlook flashes briefly then nothing happens. How can I get Outlook to open?

After the latest OS X update (10.9.2) I cannot open Outlook (Office for MAC 2011). Outlook flashes briefly but does not open. How can I get Outlook to open?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post other kinds of diagnostic report — they're very long and not helpful.

Mails with suspicious links are send to contacts in my Outlook 2011 for Mac

Hi all
I have now for two days experienced that emails seems to be sent from my Outlook 2011 for Mac to 4 or 5 people from my contacts with suspicious links - they do not apear in my sent box - but I do get an copy sent to my own inbox ?
Does anyone know what this is and what to do ?
Regards
Gert

Sounds like your mail account has been hacked. Change the password immediately to a long, random, all over the keyboard one. Never use an ordinary word that can be found in the dictionary. My mail pword is 15 characters long.
http://www.reedcorner.net/mmg-infected/#spam
Message was edited by: WZZZ

Sent messages from secondary account are not saved in Outlook 2011 for Mac

We are using a shared email account added in Outlook 2011 for Mac. It's not the default account but we send from it often.
Whenever sending from this secondary mailbox, the message is not saved in sent items folder under the secondary mailbox or the default mailbox. There seems to be no record of the sent item anywhere.
I verified the message is sent and received.
All microsoft updates have been applied and we are using Exchange 2010.

Hello,
Please first log into OWA and check if the email are saved in the Sent Items folder.
We can tick the option "Save copies of messages in Sent Items folder" in Outlook 2010 and Outlook 2013 to save a copy of sent message, please check if you get such option in Outlook for Mac.
In addition, in Outlook for Windows, we can change a registry key to force Outlook to save sent emails in the default or secondary mailbox, but I'm not sure if Outlook 2011 has such trick. See:
http://www.msoutlook.info/question/278
Since this forum is general questions and feedback related to Outlook for Windows, it's better to post your question to the forum for Mac:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macoutlook?sort=lastreplydate&dir=desc&tab=Threads&status=&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&tm=1395990325271
The reason why we recommend posting appropriately is
you
will
get the most qualified pool of respondents,
and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.
Thank you for your understanding.
Best Regards,
Steve Fan
Forum Support
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Outlook 2011 for Mac + Oracle Outlook Email Integration On Demand

Does anyone know of a "Oracle Outlook Email Integration On Demand" plug in that'll work with Outlook 2011 for Mac?

jack19stags wrote:
Hi,
Thanks for all of the responses - I have now done these suggested settings which has downloaded all of the separate inbox folders but I am still having a couple of errors:
1: If I delete an email on outlook 2011 it doesn't actually delete it from my email account
Are you 100% sure the account is now IMAP?
2: I am unable to send any emails I get an SMTP error?
Have you ticked the 'My outgoing server requires authentication' box in the outgoing server section.
3: I still have to click send/receive to receive any emails
This is for Outlook 2010 on Windows, but there will be something similar on your version. Go to File>Options>Advanced>Send/Receive where you should be able to set the parameters required.
Any thoughts would be greatly appreciated
Jack

Outlook 2010 for Mac cannot send.

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