Outlook 2010 hangs when opening older calendar items

Hi,I have a really odd issue.One user has a bit of a vague issue - where Outlook 2010 (32 bit, on Windows 7 64) freezes up (not responding) when user is trying to open a calendar item he has created himself in a group calendar also created by himself.So, a quick google search finds, besides a lot of advertised non working items, in general tips like "check mailbox size" (User is at 70% of allowed size, where allowed size is a mailbox of 1GB)Or, run outlook in safe mode to see if any add in or plug in causes this. Sadly - in safe mode exactly the same happens - Outlook stops responding.No other user has the same "owner" rights on this calendar, so it`s hard to reproduce.And now for the really odd one - any item listed before June 1st (2015) causes the issue. Any item from June 1 and onwards opens as it should.I have difficulties wading...
This topic first appeared in the Spiceworks Community

Hi JW_IC,
Does this issue occur OWA?
If OWA not hangs, it seems an issue on the Outlook client side.
I found that you have done all operations on the Outlook client side and still not worked.
How about following the error message, "To see if more information about the problem is available, check the problem history in the Action Center control panel",
to check the problem in the Action Center control panel. Please paste the details without sensitive information for the further troubleshooting.
I suggest updating Outlook 2010 to the latest version for test.
Thanks
Mavis
Mavis Huang
TechNet Community Support

Similar Messages

Outlook 2010 hangs when opening emails from a certain sender

I have a problem when we a receive a notification email from a certain sender. The email is actually from an internal address within the company. We receive email notifications when we receive a voice mail on our phone system and that email
is what is causing the problems. The email we receive is very basic and just has a small amount of text saying "IP Office Voicemail redirected message". When I try to open the email (or view when the reading pane is enabled) it hang Outlook
for about 20-30 seconds. This happens with every notification email we receive from that address. I tried locking up Outlook when it was hanging to see if I could get any error messages. In Event Viewer I got this:
"The program OUTLOOK.EXE version 14.0.7113.5000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel."
Things I have tried:
Clean install (of both Office and Windows)
Removing and recreating the Outlook profile
Setting Outlook to "Read all standard mail in plain text"
Updating Windows/Office
Setting our voice mail server to send from a different email address
Opening Outlook in safe mode
We are on a domain with Exchange. This started happening a couple of months ago.
Any ideas as to what I can try next?
Thanks.

Hi JW_IC,
Does this issue occur OWA?
If OWA not hangs, it seems an issue on the Outlook client side.
I found that you have done all operations on the Outlook client side and still not worked.
How about following the error message, "To see if more information about the problem is available, check the problem history in the Action Center control panel",
to check the problem in the Action Center control panel. Please paste the details without sensitive information for the further troubleshooting.
I suggest updating Outlook 2010 to the latest version for test.
Thanks
Mavis
Mavis Huang
TechNet Community Support

Outlook 2010 hangs when loading in "processing"

After upgrading from Windows 7 home to ultimate I am having problems with Outlook 2010. When staring the program hanks up on "processing"
Any idea what I can do to resolve this problem?
Pheresisman

Hi,
First, I suggest you try to start Outlook 2010 in safe mode [hold ctrl key while startup] to see if this issue is caused by some add-ins.
If it works fine in this situation, try to disable add-ins.
Click the File menu –> Options link –> Navigate to Add-Ins options.
Select
Disabled Items in the Manage dropdown and click the
Go button. This would display the following Disabled Items window using which you can see and also
re-enable the disabled add-in. You can select the ones you wish to re-enable and click the Enable button.
Second, ensure Outlook 2010 are not running in compatibility mode,
Locate C:\Program Files\Microsoft Office\Office14 Outlook.exe
Right-click
Outlook.exe, and then click Properties.
On the
Compatibility tab, click to clear the Run this program in compatibility mode for check box.
Click
OK and try to start Outlook again.
Hope that helps.

Outlook 2010 hangs when selecting a meeting invite

Sometimes when the users click on a meeting invite from a user from a different company (Full Trust between domains)Outlook shows the
"Searching for this meeting..." message and hangs. According to Microsoft this is just checking the conflicting appointments and this message should disappear after few seconds but it does not. The only way to recover outlook is to
end the outlook.exe task from the task manager. I have tried creating new outlook profile, new ost file or even a different computer but the issue remains. Can't find any solution on the net. Any help will be appreciated.
The email account is configured to use an Exchange server... and the computer is connected to a domain. The email is coming from a company which has full trust with our company's domain.

Hi,
Does this issue occur on OWA?
If not, I would suggest we use the process monitor to see where does Outlook hung when opening the meeting request.
Regards,
Simon Wu
TechNet Community Support

ICloud integration causes Outlook to hang when switching to Calendar for a LONG TIME?

I've been working on integrating iCloud (contacts and calendar) into outlook (tried 2007 & 2010). With 3 kids I have to integrate our home and work calendars if we expect to have any chance of remembering anything.
I thought I had found a solution, using the basic windows iCloud control panel and then using a free piece of software from CodeTwo - http://www.codetwo.com/sync-for-icloud/ - which essentially just keeps any of your outlook folders (contacts, calendar, etc) in sync with one of the iCloud generated folders. One way either direction or Two way.
This all worked just fine... except...through process of elimination I found that once the iCloud control panel has generated it's iCloud 'pst' and Outlook is opening it; that Outlook takes an excruciatingly long time (minutes) to switch into the Calendar. I don't see this behavior when switching to Contacts or back to Mail. This persists even if I turn syncing for anything outlook related off at the iCloud control panel, presumably because the iCloud folders are still present in outlook. It isn't until I remove them, that things go back to normal.
Curiously, I'm doing this on two different pc's. One has normal Outlook (local files) and all works fine, while the other has an Exchange Server account, it's the one that's hanging.
windows 7 64bit
outlook 2007 & 2010 (with an exchange account)
iCloud control panel 1.1 (64 bit)

Yes, I do have all the latest updates. I even ran a test where I exported all my appointments out of my calendar, then deleted them off the exchange server. This still didn't help.
I was able to get a coworker to run the control panel on his work PC, and he did not see the problem.
Then, I added the exchange account to my home PC on Office 2007 (our exchange server can do this through the outlook web access server) and then the problem showed up there as well.
All I can figure is that there must be some key difference between my outlook account and his, although I can't imagine what that might be. I'm not inclined to push our IT dept to investigate, it's just not worth the pain of trying to explain the problem to them, just to be told 'we don't support apple products'... i know, i know... just please check this for me.... anyway, not worth it.
I've since rolled everything back into a central gmail account (contacts, calendar) and am using that as the 'cloud' to keep things sync'd. I'm using a relatively cheap piece of software called 'gsyncit' (http://www.fieldstonsoftware.com/software/gsyncit3/index.shtml) and it seems to be doing the job quite well. In reality, this is no less integrated than iCloud since that required an extra service to keep things sync'd as well.
It's highly configurable, so i feel like I have much more control over what sync's to what.. no complaints so far.
thanks for the suggestions and attempts to help!

Outlook 2013 crashes when opening Calendar search result

I have a user who uses her Outlook 2013 calendar extensively, mainly to note for herself when she has spoken to a customer, and creating appointments for when she needs to speak to them again. (This is outside of our policy to note the contact in
MS CRM.) She can have scores of such Calendar items each day.
When seraching for these appointments in her Calendar, she gets the list of results, but Oulook crashes when she tries to open any of them. Sometimes Outlook restarts on its own, sometimes she must relaunch it herself.
Related threads reference a wwlib.dll error, but she is not getting that. It is Outlook.exe itself that is crashing. There are other threads that reference other open windows, or items containing webpages or tables, but these do not apply to her, either.
Event Data (two related entries) contain the following:
OUTLOOK.EXE
15.0.4551.1004
5253ad6f
c0000005
00025b09
19cc
01cef2a610938033
C:\Program Files\Microsoft Office\Office15\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office15\OUTLOOK.EXE
77f5e493-5e9b-11e3-9ef4-00219b4a7172
And:
3915849571
1
APPCRASH
Not available
0
OUTLOOK.EXE
15.0.4511.1004
5253ad6f
OUTLOOK.EXE
15.0.4551.1004
5253ad6f
c0000005
00025b09
C:\Users\[username]\AppData\Local\Temp\163947659.cvr C:\User\[username]\AppData\Local\Temp\CVR780F.tmp.cvr
C:\Users\[username]\AppData\Local\Temp\WERA546.tmp.WERInternalMetadata.xml
C:\Users\[username]\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_OUTLOOK.EXE_2e80497b46642ed3f64262bb26bbba2f6ecc_02d1bdd5
0
77f5e493-5e9b-11e3-9ef4-00219b4a7172
0
On answers.microsoft.com, Girish M (Support Engineer who eventally directed me here), asked me to run Scanpst.exe. I would paste the results here, but this window does not seem to allow pasting. A summary description of what it found on her .ost file (no
.pst in use) is basically this:
**Beginning NDB recovery
**Attempting to open database
**Attempting to validate header
**Attempting to validate AMap
**Attempting to validate BBT
**Attempting to validate NBT
**Attempting to validate BBT refcounts
    ??Couldint find BBT entry in the RBT (E025CC)
**Attempting to validate header NID high-water marks
**Beginning PST/OST recovery
**Attempting to recover all top-level objects
    **Store created by biuld: 15.4517
**Attempting to walk all folders
      Failed to add row to the FLT, RowID = 719
      Failed to add row to the FLT, RowID = 6CD
      Failed to add row to the FLT, RowID = 6DE
      Failed to add row to the FLT, RowID = 6D8
and so on, and so on, with a few hundred more FLT RowID errors, finally ending with:
**Attempting to locate any orphaned folders/messages
**Performing Final HMP validation
**Attempting to check top-level objects for consistency
**Updating folder hierarchy
  **Verifying message moves
My understanding of the Scanpst.exe process is that it also disables any addons which might cause crashing, but the issue is still being experienced. Running Scanpst.exe a second time (appending the previous log, although it seemed to actually prepend the
file) only returned a few lines from the top of the result above ending with "Attempting to validate BBT."
Fixes not attempted yet that I have found performing searches include running the Office Repair tool, or checking for KB2817631 (a Word update that is apparently having adverse affects on Outlook, not attempted yet because it seems to be related to the wwlib.dll
error, which is not happening here).
Any thoughts out there? Thanks!

Mavis,
Thanks for the reply. Running Outlook using /cleansharing and
/cleanroamedprefs did not have any effect when used individually or in combination with each other.
Running the Search Index Rebuild option also did not seem to do anything, as the pop-up message indicated that it may take a long time to finish, and yet seemed to finish instantaneously, not giving any indication that the indexing took place. The option
window immediately said "Indexing complete" for 23,755 items.
As to the Outlook Forum, they are the ones who directed me to this forum (you can see the thread on the Answers support page under Office - Office 2013 - Microsoft Office Outlook - Office on Windows 7, under the title "Outlook 2013 restarts when
opening Calendar Search result item" first posted on Dec 11, 2013), as Girish M felt that it might be due to Exchange, and not Outlook. (I have no reports of any of our other users on the same Exchange server having the problem with their Outlook, but
they also do not use it the way this user has been.)
I can repost the issue there, or continue the same thread, if you think the issue lies with them. Was the "Answers" site the improper place to post, perhaps? Should it go in a different thread on Technet instead?
Thanks for your assistance!
Edited to add:
Here are the KBs installed just before or on the date the problem started (12/6/2013):
12/5/2016 (Office updates, all 32-Bit):
Security Update Office 2013 KB2768005
Office 2013 KB2768016
Office 2013 KB2817640
Office 2013 KB2827228
Security Office 2013 KB2837618
Word 2013 KB2817631
InfoPath 2013 KB2752078
Office 2013 KB2817493
Office 2013 KB2760539
Office 2013 KB2827235
Office 2013 KB2827225
Security Excel 2013 KB2827238
Office 2013 KB2760242
Office 2013 KB2817626
Office 2013 KB2817314
Office 2013 KB2760610
Access 2013 KB2768008
Office 2013 KB2738038
SkyDrive Pro KB2825633
Security Office 2013 KB2817623
Office 2013 KB2760267
Visio Viewer 2013 KB2768338
Office 2013 KB2827230
OneNote 2013 KB2810016
Office 2013 KB2827228
Office 2013 KB2767845
Definition Office 2013 KB2760587
Office 2013 KB2726996
Security Office 2013 KB2810009
Office 2013 KB2817316
Word 2013 KB2817631
Lync 2013 KB2817621
Office 2013 KB2760224
Office 2013 KB2726954
Office 2013 KB2817640
Publisher 2013 KB2752097
PowerPoint 2013 KB2817625
Office 2013 KB2760257
Office 2013 KB2817309
Security Outlook 2013 KB2837618
Visio 2013 KB2752018
Office 2013 KB2817490
Word 2013 KB2827218
Office 2013 KB2760553
12/6/2013 (for Windows, all Security):
KB2900986
KB2888505
KB2876331
KB2868725
KB2868626
KB2862152
I listed all updates because there have been reported instances of a Word update causing Outlook to crash, but she is not getting the wwlib.dll error related to that KB. If you are aware of any issues with these updates, and which ones might be worth uninstalling
in an attempt to fix, please let me know.
Thanks again!

Hi I have set up iCloud with Outlook 2010 where this bound notepad calendar contacts etc.. but when you go to schedule a meeting in outlook is below the hour. agendo eg a meeting from 13:00 to 14:00 and iCloud in outlook calendar leaves at 14:00 to 15:00.

Hi I have set up iCloud with Outlook 2010 where this bound notepad calendar contacts etc.. but when you go to schedule a meeting in outlook is below the hour. agendo eg a meeting from 13:00 to 14:00 and iCloud in outlook calendar leaves at 14:00 to 15:00.
If I could call serious alguine friendly thanks

Hi I have set up iCloud with Outlook 2010 where this bound notepad calendar contacts etc.. but when you go to schedule a meeting in outlook is below the hour. agendo eg a meeting from 13:00 to 14:00 and iCloud in outlook calendar leaves at 14:00 to 15:00.
If I could call serious alguine friendly thanks

Microsoft Word Hangs When Opening Document From SharePoint 2010 Document Library

I am running into an issue where Word hangs when opening certain files from a document library. When the issue occurs, Word opens and hangs at the Downloading <Doc URL> stage. I have tried disabling the SharePoint plugins in IE and that
makes no difference. I can download a local copy of the file and open in just fine. The file in questions exists in a separate document library where it can be opened just fine (The file was copied to the library where the issue is occurring by
a Workflow). The issue also has only occurred on .docx files and not .doc, however, not all docx files are having the issue.
Does anyone have any thoughts on what might be causing this?
Thanks.

Hi,
According to your post, my understanding is that when you opened a certain files from a document library, it hanged at the downloading stage.
I tried to reproduce the issue, after coping by a workflow, the .docx files opened well in my environment.
Did the issue occur in other documents libraries? You can copy the files to a new documents library by workflow, then check whether it works.
For more details we also can check the SharePoint ULS logs.
C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\LOGS
Have you check your IE settings (Tools->options->connections->LAN settings->uncheck Automatically detect settings).
Please also use fidder tools to detect the process. You can download it by the following link.
http://fiddler2.com/
Thanks & Regards,
Jason
Jason Guo
TechNet Community Support

Outlook Sync Problem: Spontaneous Deletions of Calendar Items

Hi there,
Occasionally, my Microsoft Outlook (Office 2003) decides to delete calendar items on my Curve (Verizon) or vice versa. I try changing the sync setting to one way so that whichever device has for some reason lost data gets the calendar items put back in, but now my outlook is trying to delete those items from my device calendar even though I don't want them deleted. I don't have an extraordinary amount of entries (almost 1600). Any advice? This has started happening every 2 or 3 weeks.
Thanks!

PS I've been reading some other threads: wondering if my calendar events get corrupted when someone outside sends me a meeting invite (I'm not on an enterprise server). Those calendar events always seem to have conflict resolution issues between my device calendar and outlook calendar. Ideas?
(I deleted those invites off my outlook calendar and just typed in regular invites. Hopefully that will help)

JDeveloper 11.1.2.3 hangs when opening project from JDeveloper 11.1.1.6

Hello! I have a problem here which I can't solve. I also asked this question here: http://stackoverflow.com/questions/14365031/jdeveloper-11-1-2-3-hangs-when-opening-project-from-jdeveloper-11-1-1-6/14369211#14369211 . The whole story in short. I have a JavaEE client-server project in JDeveloper 11.1.1.6, where it works like a charm. Recently I had to upgrade JDeveloper version to the latest 11.1.2.3. The first problem was that the standard procedure of migrating project from the older version of JDeveloper to the newer one did not help: IDE was hanging forever all the time with no apparent (for me) reason, log file was silent about that. Then I tried another way: I just created the same project from the beginning and put there all necessary source files, libraries, set project properties etc. Still nothing, but now found the way to obtain a kind of error at least. I ran C:\Oracle\Middleware\jdeveloper\jdev\bin\jdev.exe from the command line and got the following (e.g. when I started running debug):
Jan 16, 2013 8:52:09 PM oracle.ideimpl.runner.StarterFactoryDescriptionImpl logError
SEVERE: Incorrect hash-structure value in starter-factory definition
Jan 16, 2013 8:52:10 PM oracle.ideimpl.runner.StarterFactoryDescriptionImpl logError
SEVERE: Incorrect hash-structure value in starter-factory definition
But I don't know what could be the next step... Could anyone help me? Thanks in advance for your attention!
Edited by: user12144197 on 22.01.2013 0:42

Hi,
not sure if you have a support contract or work for Oracle. In both cases the best option is to file a bug (service request)
Frank

Outlook 2010 no longer displays the calendar and my contacts.

After installing icloud, my Outlook 2010 no longer displays the calendar and my contacts, except in the icloud calendar and contacts listing. How do I restore Outlook calendar and contacts?

Thanks Julian for the suggestion. Unfortunately all still checked out and nothing amiss. However, after reinstalling OS 10.6.8 it appears that my calendar items are syncing once again, but not my contacts. I appreciate the suggestion none the less.
This same thing seems to happen each time I've upgraded Office with the associated version of Entourage, and now Outlook. Ah, well..nothing's ever simple. But I am thoroughly enjoying Outlook and the rest of the Office suite.

When opening the Calendar app, I am greeted with a box that says "This calendar can not be refreshed." After clicking on "OK" another box pops up saying "The server responded with an error." How can I get rid of these?

When opening the Calendar app, I am greeted with a box that says "This calendar can not be refreshed," and after clicking ok there is another box saying "The server responded with an error." How do I get rid of this. The calendar functions all right, but just have to close both of those boxes after doing any action in the calendar app.

Please take each of the following steps that you haven't already tried, until the problem is resolved. Back up all databefore making any changes.
Step 1
From the Calendar menu bar, select
Calendar ▹ Preferences ▹ Accounts
Choose the affected account from the list on the left and uncheck the box marked
Enable this account
Then check the box again. Test.
Step 2
Make a note of the account settings, then delete the account and add it back with the same settings.
Step 3
If you can't add the account, the settings may be invalid. Verify them. How you do that depends on what kind of account it is. If it's a Google calendar and you've activated 2-step verification, you need to generate an application-specific password in your Google account and enter it in place of your old password.
Step 4
Quit Calendar. Triple-click the line below on this page to select it:
~/Library/Calendars/Calendar Cache
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a file named "Calendar Cache" selected.
Move the selected file to the Trash. There may be one or two other files in the same folder with names that begin in "Calendar Cache". If so, delete those files too.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

I use an iPad 3 with IOS6. When opening the calendar and strolling to march 2013, calender always shuts down.

I use an iPad 3 with IOS6. When opening the calendar and strolling to MARCH 2013 calender shuts down...
Anybody with same problem or having a solution?

Try removing any all-day events from the calendar for the 1st April 2013 e.g. if you are syncing the calendar from somewhere else (e.g. Outlook on a PC or iCal/Calendar on a Mac) then change it to a timed event instead of all-day - it seems that there is a problem with all day events on that date which is when the clocks change due to daylight saving.

Photoshop CS3 Hangs when opening files

PS hangs when opening, duplicating images. The longer it's on the longer the wait. I'm talkin' 15 - 20 seconds. Deleted the prefs multiple times.
Anybody else having this problem?

Set your default printer to something local, that is actually hooked up.
When Photoshop creates the document, it asks for the default printer information - and your printer driver is taking a nap while trying to connect to the printer.

Adobe reader XI crash and hangs when open the pdf file

After update the adobe reader xi 11.0.10, the reader always crashes and hangs when open the pdf file. Please help me how to do.

Ben Leung wrote:
HThis situation is started after I clear the pop up advertisement.
What kind of advertisement? In Adobe Reader? Can you post a screenshot of that: https://forums.adobe.com/thread/1070933
Regarding the crash, can you try disabling Protected Mode through the registry: download, unzip, then run the registry script https://files.acrobat.com/a/preview/49eeb48b-07c5-4502-984c-8a25259914fa

Outlook 2010 hangs when opening older calendar items

Similar Messages

Maybe you are looking for