Outlook 2010 Home and Business

Hello,
I have Outlook 2010 Home and Business and I have IMAP email account. Outlook made connection automatically and I am getting an error : Synchronizing subscribed folders for [email protected] and Checking for new mail in subscribed folders on [email protected]
Of course I did try to remove the account and install it again.
https://support.office.com/en-US/Article/Add-or-remove-an-email-account-5a74e3be-7e11-4d9b-99f7-08ec25e9d072?ui=en-US&rs=en-US&ad=US
I looked on Microsoft website and tried also this
https://support.microsoft.com/kb/929135?wa=wsignin1.0
The problem is still there.
Any ideas?

Hi,
As per the description, I'm assuming that you are having synchronization issue with your IMAP account in Outlook.
"Synchronizing subscribed folders for [email protected] and Checking for new mail in subscribed folders on
[email protected]" - This is not an error message, did you see any sync errors in Outlook? Any Send/Receive error codes?
You can try below steps to troubleshoot the issue:
Check if your email account settings (incoming/outgoing mail server, server port numbers...) are correct. You can get this information from your ISP or email administrator.
Disable virus scanner integration.
Loading Outlook in Safe Mode to see if add-ins are the cause of the issues: Press Win + R and type "outlook.exe /safe" in the blank box, then press Enter.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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I have installed 2010 microsoft office 2010 home and business version for my laptop,and i have installed lync 2013.Now i want create online lync meeting from outlook,but i am unable view that lync icon in outlook.Please give me the solution for this que

I have installed 2010 Microsoft office 2010 home and business version for my laptop,and I have installed lync 2013.Now i want create online lync meeting from outlook,but i am unable view that lync icon in outlook.Please give me the solution for this issue.
Regards
Raghavendar

Hi Raghavendar,
Generally, when you install Lync 2013 in the computer with Office 2010, a Lync Meeting Add-in will be installed and enabled in Outlook 2010. Please follow these steps to check it:
1. In Outlook, click the File tab, click Options, and then click
Add-Ins.
2. Please take one of the following actions:
If the add-in is in the Inactive Application Add-ins list, follow these steps:
a. In the Manage drop-down list at the bottom of the dialog box, click
COM Add-ins, and then click Go.
b. Click to select the check box next to the add-in, and then click OK.
The New Online Meeting button should now be available in
Calendar View, and the Online Meeting button should be available when you create a new calendar item.
If the add-in is in the Disabled Application add-ins list, follow these steps:
a. In the Manage drop-down list at the bottom of the dialog box, click
Disabled Items, and then click Go.
b. Select the add-in, and then click Enable.
c. Restart Outlook, and then verify that the add-in is displayed in the
Add-ins dialog box.
The New Online Meeting button should now be available in
Calendar View, and the Online Meeting button should now be available when you create a new calendar item.
3. In Event Viewer, view the Application log to see whether an error was logged for Outlook, for Lync 2013, the Lync Meeting Add-in for Microsoft Office 2013.
Thanks,
Winnie Liang
TechNet Community Support

Is Lync 2013 and Office 2010 Home and business compatible?

hi,
Is Lync 2013 and Office 2010 Home and business compatible?
tnx

Lync 2013 and office 2010 is compatible with limited features
The following features are available only with Office 2010 or Office 2013:
Contact card with expanded options, such as video call and desktop sharing
Quick search from the Find a Contact field in Outlook
Reply with an IM or call from the Outlook Home ribbon in the Mail, Calendar, Contacts, and Tasks folders
Lync Contacts list in Outlook To-Do Bar
Office Backstage (File tab) presence status, program sharing, and file transfer
Presence menu in Microsoft Office SharePoint Workspace 2010 (formerly Microsoft Office Groove 2007)
Presence menu extensibility
Also you can refer below link
http://technet.microsoft.com/en-us/library/gg412817.aspx
For your issue, verify from lync version {for example , if your office 64 bit, Lync must be 64 bit also}
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
Mai Ali | My blog: Technical | Twitter:
Mai Ali

Home and Business Outlook Archiving

I believe to have Outlook mailbox archiving and retention period using Exchange 2010 I need Outlook separate from the Home and Business Version of Outlook that I have currently installed which is a mixture of 2010 Outlook with Home and Business and 2013.
Can i just uninstall Outlook and install a stand alone version? or should i juts upgrade Office to a business version?
Any help with this would be ideal.

Hi,
The Personal Archive and retention policies features require a Microsoft Exchange Online account or Microsoft Exchange Server account, as well as a Microsoft Exchange Server Enterprise Client Access License (CAL) and specific Microsoft Outlook licenses.
The short answer to your question is Yes, the following retail licenses are supported:
Outlook 2013 stand-alone
Outlook 2010 stand-alone
Outlook 2010 included with Microsoft Office Professional Plus Subscription
Outlook 2007 stand-alone
Outlook 2007 included with Microsoft Office Ultimate 2007
This link provides the detailed information you need:
http://office.microsoft.com/en-001/outlook-help/license-requirements-for-personal-archive-and-retention-policies-HA102576659.aspx
Thanks,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

Archiving options for Outlook 2010/2013 Home and Business?

Hi all,
Forgive me if this is covered already (I am sure it would be somewhere but I could not find a definitive answer). We are looking at migrating from Google Apps to Exchange and I am trying to cost it all up and have a question in relation to archiving.
Our 450 users are not akin to archiving, given their gmail limits, they are just used to keeping everything, however with exchange that will have to change as we are going to host it locally.
The question I have is what archiving options are available to me given that all our office installations are Home and Business 2010/2013? I have read the compatibility matrix which says outlook in this product does not support in-place archiving.
To test this I created an in-place archive for my account (outlook 2010 H&B) and when I re-open outlook I get my archive mailbox showing up.
I have not yet tested the mailbox retention policies and such like but I thought I would just ask as to what options would be available to me given this situation?
Given that my archive is now showing in outlook, what has caused that to happen? I would have thought that if it was not supported that it would not have shown up at all? Can someone explain what functionality will not work and what will?
If we have to buy new copies of outlook for all our clients it just adds to the cost that I suspect will kill the move and management will say that we can stay on gmail.
Thanks for any direction you may have.

I understand that it is not supported, I was just commenting that It appeared to work in the tests that I had done and I was curious as to why
Aaron would you mind to share your findings on this if any! We are in the same situation as you were.
I have activated Online Archiving (on-premises) feature for 3 accounts on our Exchange 2010 and set them up with Retention Policy which Move to archive items aged more than 6 months and all works fine and old Items automatically being moved to Online Archive
mailbox which just appeared after enabling this on server for above 3 accounts.
The server is Exchange 2010 and clients are Outlook H&B 2013 which comes with DELL systems.
We already purchased Enterprise Licenses as well and have access to Microsoft Download pages to get Outlook 2013.
But since above is working just fine, we really would like to know, if we don't install Outlook 2013 and activate it with that license what in fact we are missing in terms of functionalities regarding Online Archiving!
Really looking forward to hear back from you or anybody who can clear the confusion.
Thanks for assistance!

Reinstalling Microsoft Office Home and Business 2010 - OS 64 bit Windows 7 Home Premium on Dell Inspiron

To start at the begining....no, that's not fair, that goes all the way back to March 24th!
My hard drive has been wiped clean twice now...First time was not by MY choice...the guy from India just talked me through it, with no warning of what was going to be the result. What a nightmare!
This 2nd time when I have "retrieved" my files from my external hard drive...my documents are there....just can't open them!
Following messages when opening Word or Outlook:
"Please wait...."etc. "Configuration in Progress Microsoft Office Home and Business".... which takes forever!
Then:
"Your AutoCorrect file: c:\users\Tosi\AppData\Roaming\Microsoft\Office\MSO1033.acl, could not be saved. the file may be read only, or you man not have permission to modify the file."
Then:
"Word cannot open existing file (Normal)
In tyring to open Outlook...
Big Red cirlce with an X in it: Could not install the custom actions. The form Cache file c:\users\Tosi\AppData\Local\Microsoft\Forms\FRMCACHE>DAT is not valid. Contact your administrator.
The same message as Word "Your AutoCorrcet....etc....MSO1033.acl ...etc. "
I have tried to change permissions...no luck. How to I get FULL control over my own computer? Please!
When I do finally get Outlook open, nothing is in there. I looked for my Outlook Data folder and I see that my .pst data file is in 5 places, yet it is not connecting with Outlook. No mail, address or calendar are in there. (to back
track...the first time I retrieved my stuff off the hard drive everything worked)
Microsoft has promissed numerous times to assit me to resolve these problems through very lovely emails but no one has called to follow up and help me. I really need help and I am running out of patience.
Soon I will be saying "Goodbye Microsoft! Goodbye Dell! Hello Apple!"
Help please!
Thank you,
SMTosi

As per your description, seems the installation of Office have got completely corrupted. I would suggest you to completely remove Office 2010 from your computer and then reinstall it.
For how to remove/uninstall Office from your computer, I would suggest you to use Microsoft Fix It tool:
http://support.microsoft.com/kb/971179
After uninstalling Office, please restart your computer then try a reinstallation. If you don't have the Office 2010 installation source or DVD, please go to this website to get Office 2010 installation package:
http://office.microsoft.com/en-us/products/microsoft-office-2010-backup-FX101853122.aspx (you might need to provide the product key of Office 2010)
Hope this helps. Thanks a lot for your patience.
Thanks,
Ethan Hua CHN
TechNet Community Support

Outlook 2013 (included with Home and Business 2013) does not archive everything

We are running on Exchange 2010 SP3. We have about 5 PCs with Office Home and Business 2013 (click-to-run version). We set up auto-archiving on all machines and set the options to apply on all folders. It's supposed to back up everything 24 months prior.
It does not back up everything. For example, on my machine which is Windows 8.1 (the others are windows 7 pro), it only backed up emails from March of 2013. We have already applied the registry fix where we do the following:
registry key (dword) ArchiveIgnoreLastModifiedTime = 1
Outlook 2013 in HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Preferences
That didn't help at all. The machines with Office Home and Business 2010 work fine.
Anyone else having this issue?
Thanks in advance,
Alex

Seems this is a single problem and we may focus on the problemic machine setting or data file itself.
http://www.howto-outlook.com/faq/archivenotworking.htm
Run SCANPST tool to repair Outlook Data Files
http://office.microsoft.com/en-us/outlook-help/repair-outlook-data-files-pst-and-ost-HA010075831.aspx
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Tony Chen
TechNet Community Support

ITunes10.5.2 and MS Office Home and Business 2010 (running on MS Windows 7 32-bit SP1): can you help me please?

I've a PC running W7 32-bit SP1 and Office Home and Business 2010. The issue is that iTunes last version (10.5.2) doesn't work with Outlook 2010 and vice versa. With iTunes installed Outlook 2010 doesn't open itself.
No error message, but the program doesn't open.
I tried the restore, but nothing even so.
Either-or: or iTunes or Outlook. It's not possible. This is a seriou bug
I've really tried all suggestions found in this bolg, but in vain.
Can someone from Apple help me to fix this bug please?

Hi guys, thanks for your responses.
What is this vboxnetflt for? Which modules are the essential modules for virtualbox? What I mean is: do those nice features like mouse point integration, full screen supportment etc... rely on vboxnetflt and vboxnetadp?
What I have in my configuration file is:
MOD_AUTOLOAD="yes"
#MOD_BLACKLIST=() #deprecated
MODULES=(vboxdrv vboxnetflt vboxnetadp)
I think vboxnetadp is used for networkiing. and vboxnetflt sounds like network filtering stuff. Can someone please confirm me? I think the problem was the sequence of upgrading. Firstly it updated the kernel and then installed the new version of virtualbox. I think if it could install the new version of virtualbox first and then the kernel, it would go without any problem, just my opinion as I said.
Let's keep tracked on this. Maybe someone will find a solution before virtualbox developers :-)

Office home and business outlook wont open

I just purcased and installed online MS office home and business 2013 on March 20th all the programs except outlook seem to be working when I try to open outlook a box comes up saying try again or reinstall there was an instalation error
since i puchased and installed online at the MS store I dont have a disk and dont know how to reinstall I need this fixed ASAP please contact or I would prefer a call at 530-957-3713

Hi,
Please first try to run a repair of your Office installation to check the result:
http://office.microsoft.com/en-in/outlook-help/repair-office-programs-HA010357402.aspx
If problem persists, please refer to the KB article below to reinstall your Office programs. See the "Is your problem solved?" section:
http://support.microsoft.com/kb/2827031
Hope this helps.
Best Regards,
Steve Fan
TechNet Community Support

How to apply an Outlook 2013 Open license to a pre-installed Office Home and Business 2013 installation for Email Auto Archiving functionality

We're deploying new Dell pc's.
Unfortunately we have a large existing install base of Office Home and Business in the field due to customers buying Office bundled on Dell machines. Buying Open License Outlook licenses is more cost effective than upgrading to Office Pro Plus for all
these users and is our preferred path. We aren’t sure how to apply these Open License Outlook licenses since the Home and Business installations work off a single license key for all the applications

Hi,
Isn't the Office bundled on Dell machines already activated?
If it's the OEM version that has been installed on the machines and you want to use retail product keys to activate the Office, it's not possible. You will need to uninstall the OEM version and install the retail version.
You can check the OEM licensing system here:
http://www.microsoft.com/OEM/en/licensing/productlicensing/Pages/office-2013-licensing-packaging.aspx
To find more help about OEM depolyment, I should recommend you to get contact with the OEM Reseller Support System
http://www.microsoft.com/OEM/en/Pages/contactus.aspx
If I misunderstood anything, please feel free to post back.
Regards,
Melon Chen
TechNet Community Support

Replace OUTLOOK HOME AND BUSINESS Version with OUTLOOK PROFESSIONAL [Standalone]

Hey Techies,
Here is the Scenario,I have been using Office Home and business 2013(installed from Click-to-run setup) on my WIN-7 pro. As i needed to access
my Microsoft Exchange online archive (i have exchange online plan 2) on Outlook i'd to buy outlook Professional standalone (it has the feature to view online archive where as outlook office home and biz doesn't).
So when i try to install outlook professional standalone onto my PC installer just skip installing the outlook (i think) and complete the installation successfully.I assume installation is skipping because outlook is already present .
Kindly some one assist me in installing Outlook professional by not removing other components of office home and business 2013.
Thanks advance.

>> It's the same Outlook 2013 in both cases.
Not, it's not *exactly* the same - the Pro Plus version can do online archives & retention policies while the Outlook that comes with Home or Home & Business is missing a thing or two that are only supported by Exchange servers. For 99%
of the users, it's no big deal and they never notice.
FWIW, this isn't new and it isn't limited to Outlook - the Office professional and pro plus suites have always had a few extras over lower end retail suites. Excel in Pro Plus also has some additional BI stuff, like power pivot. AFAIK, Word
and PowerPoint are the same in both.
This chart gives an idea of what is different.
As for installing Outlook when a lessor version it's already installed, I'm not sure you can without uninstalling the Home and Business suite and reinstalling it after installing Outlook. It would be better to get the entire pro suite.
Diane Poremsky [MVP - Outlook]
Outlook & Exchange Solutions Center
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Subscribe to Exchange Messaging Outlook weekly newsletter

MS Office 2010 upgrade Home and Student to Home and Business

Hello,
I have to change Office versions on a couple of computers from Home and Student to Home and Business. I intend to uninstall the current versions then install the new ones. Presumably the license keys "liberated" can be reused on other computers. Is that
correct?
As far as I can tell, MS provides no way to recover a key. There are several utilities on the net that claim to do that. How reliable are they?
Thanks in advance
Philippe

Hi,
For a preloaded Office version you can locate the product key on you computer.
If you purchased a Product Key Card, please locate the key on it.
http://office.microsoft.com/en-us/products/find-your-office-2010-product-key-HA101832538.aspx
If you lost the product key, try this:
http://support.microsoft.com/kb/823570?wa=wsignin1.0
More information about licenses usage:
Q:Can I install Office Home and Business 2010 and Office Professional 2010 on more than one PC?
A:It depends on what you purchase—a Traditional Disc or Product Key Card. If you purchase a Traditional Disc retail license of Office Home and Business 2010 or Office Professional 2010, the retail license terms allow you to install, activate, and use Office
Home and Business 2010 or Office Professional 2010 on your primary PC and your portable device such as your laptop. This license is for your use exclusively.
If you purchase an Office 2010 Product Key Card, you can only activate and use the suite on one PC or device. For more information on the license you have purchased and to obtain an overview of your licensing agreement, visit the
Microsoft Software License Terms (MSLT)
http://office.microsoft.com/en-us/products/office-2010-frequently-asked-questions-HA101674631.aspx
Best regards,
Rex Zhang
TechNet Community Support
A new Office has arrived, try it now.
A beautiful Start. It begins here. Windows 8 and Windows RT.
Please remember to mark the replies as answers if they help and unmark them if they provide no help.

Lync and Office 2013 Home and Business 'Present PowerPoint' not working

Hello All,
We have an Exchange online E1 plan that includes Lync, that we have been using without problems for the last year or so.
The 'Present PowerPoint' functionality of Lync is very useful, and again it has been working without fault until now. However, for one user who we have upgraded to Office 2013 Home and Business (from Office 2010), it no longer works when she clicks on
present, select PowerPoint and select a .pptx file. She gets the following error message...
'the presentatio.ppx couldn't be converted for presentation because Visual Basic for Applications (VBA) is not installed on this computer. Please install VBA and try again.'
The thing is it seems that Visual Basic for Applications is installed as a part of the Lync Basic Install. I re-installed Lync just in case, and when I clicked customize I ensured that Visual Basic for Applications was checked to install as run from the
computer.
In searching online I can see plenty of other people suggesting with Office 2010 to repair the Office install, and select customize and make sure the Visual Basic for Applications is checked to install too. However, with Office 2013 Home and Business
you don't get this option - it seems all or nothing. I have tried repairing both installs, re-installing etc with no luck
So is it that Office 2013 Home and Business incompatible with Lync or can anyone help or throw some ideas at me?
Thanks,
Andrew.

Here a few who also experienced the same issue
https://social.technet.microsoft.com/Forums/lync/en-US/3cf4f93e-3e98-4a72-aa6a-83e92408837c/message-error-visual-basic-for-applications-vba-is-not-installed-office-home-business-2013-?forum=ocsclients
https://social.technet.microsoft.com/Forums/en-US/f336fc74-c821-4473-b9d9-df62267a3180/lync-2013-and-office-web-apps-powerpoint-presentation-sharing-missing-vba?forum=lyncconferencing
http://community.office365.com/en-us/f/166/t/123920.aspx
http://answers.microsoft.com/en-us/office/forum/office_365hp-powerpoint/lync-2013-and-office-web-apps-powerpoint/71abcef9-0b6b-4fe1-944e-789b53da3f1e
The suggestion since there is not direct solution as of today would be either roll back the office 2010 since we know this work
On upgrade to Office 2013 Pro use the full Lync Client
PLEASE REMEMBER, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answered"

Office 2013 Home and Business not updating

I have two PCs on my network that I bought from Dell. Both came with a license for Office 2013 Home and Business. Office trial version was already on the machines and i just registered and activated the trial version using the licenses I was given from Dell.
Everything was fine until I was troubleshooting a duplicate email issue in Outlook on of the machines. At this time I noticed Office didn't appear to be on the latest version of click-to-run. I am relatively unfamiliar with click-to-run Office 2013 and the
changes to how it updates. Apparently it does this automatically. Problem is these two machines don't appear to be updating at all. I can't find an update history just a version number. I found online and performed the following troubleshooting steps:
1.) Disable then re-Enable Updates by going into File -> Account -> Update Options
- this seamed to start the downloading of updates but they never installed. That window telling me they were
downloading just goes away and nothing happens.
2.) If "1" doesn't work try an Online Repair.
- the repair begins and ends before completing saying "Something happened". This effectively breaks the install and
a following dialog box explains that Office was uninstalled.
3.) Re-install Office
- but have to run a cleanup tool first to remove remnants of previous install. I then find it difficult to find an
installer that will work at all kept getting "Something happened" message. Finally Dell support found an installer that
works. however even after the install Office will not update.

Per your post, it seems that you activate the Office 2013 Home and Business trial version by Dell provided. I can confirm the update service is available for Office 365 subscription users, but I am not sure whether it is working for the trail version.
You'd better confirm it with you Dell provider or post a new thread in
Office 365 forum, thanks.
Tony Chen
TechNet Community Support

Exchange Online Plan 1 use with Office Home and Business 2013 License

Question: Does the Office Home & Business 2013 Outlook work properly with Exchange Online Plan 1? (are there limitations?)
As a farm dealership needing 44 licenses (very light Office product use except email), I'm struggling with the sustaining cost of Office365 Bus Prem. I've pretty much settled on buying Outlook 2013 instead of any subscription models. Office Home
and Business list price is $219 making a one time purchase cost $9639. I can do that once. (O365BP is $7,920 annual). Outlook 2013 stand-a-lone will run me around $3500 once plus $2112 annual. I'd really like the full office package. I wish
the pricing worked out better for rural, light use businesses.

Hi GHopf,
Great advice from scottylat2486.
I find some article about the difference of Office production, please refer to:
Compare Office 365 Business Plans:
https://products.office.com/en-us/business/compare-office-365-for-business-plans?legRedir=true&CorrelationId=de56e70f-2f8a-4633-87e2-7cf478e1adb2
Choose Microsoft Office Products:
https://products.office.com/en-us/buy/compare-microsoft-office-products?legRedir=true&CorrelationId=5770b405-d067-42b4-b799-fc3dbc4cc21c
Outlook license requirements for Exchange features:
https://support.office.microsoft.com/en-us/article/Outlook-license-requirements-for-Exchange-features-46b6b7c5-c3ca-43e5-8424-1e2807917c99?CorrelationId=736f8dec-4c9f-4501-a070-191e5833bd71&ui=en-US&rs=en-US&ad=US
This question may be related to Office 365, please contact Office 365 Team so that you can get more professional suggestions. For your reference:
http://community.office365.com/en-us/default.aspx
Best Regards,
Allen Wang

Outlook 2010 Home and Business

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