Outlook 2010, iCloud, Calendar, iPhone synch: not working together.

Everything had been working fine: My iPhone calendar events were synching with my Outlook Calendar and visa versa.  Then  a couple of days ago it seemed to stop.  My iPhone wasn't synching with my Outlook.  So what do I do?  I look on the web to see if there is something about the problem.  I read that it could be caused by the need for my iphone to have the latest update.  I was using OS 6 and there was OS 6.1 available. I decided to go ahead and update the iphone.
Well, that killed the iphone.  The screen when blue and then the apple symbol showed up on the computer and it just hung there.  It was like it was trying to load and just not loading.  I had no phone for the day.  I was 4 hours from the closet Apple store, and after work headed off to the Apple Store.
When I arrived (40 min before they were set to close) they were very nice and took my phone and got it back up and running.  The problem was that what ever they did killed all my pics and other info on my iphone (music...).  But the Calendar seemed to be working.  So I thanked them and trundled off to the hotel.
At the hotel I plugged my iphone into the computer and then it poped up saying that I could restore my phone from itunes!  Yea!!   So I did it.
Well... that killed the calendar again.  So there was a bug or something goinng on between the icloud and iphone and Outlook, I think... I'm not sure but I think that had to be the case.  I say I'm not sure because I hadn't checked to see if my Outlook clendar was updating and pushing those updates to my iphone through the icloud calendar.  But I think that had stopped.
So again, a second day without a calendar.  I had a phone so at least that wasn't too bad.
I made an appoointment at the San Antonio Northstar Mall Apple store location.  Let me tell you what... these guys here are very friendly (especially Levi, great guy).  And now I'm sitting here (for three hours) trying to get this resolved.  Mind you many people would say "Hey that's taking a long time!"  but remember folks we aren't paying these people to help us.  True I'd be willing to pay but we're not... so relax.
Anyhoo... I finally got the Outlook Calendar to find the Icloud Calendar but it's still not synching up.  I signed out and have signed back in and am hopeing that this resolves the loss of the calendar on Outlook.
I'll report more later.

I agree. I posted about this about a month ago and the only answer I got was that perhaps it was the way which google was choosing to handle the functionality. I think the feature where you can click on an address in your Google Calendar (and it should work on your Iphone Calendar as well), and it comes up in the Iphone Maps application, is completely necessary, as the map in safari is basically worthless. I had previously bragged about this feature, and now it's gone?! BRING IT BACK!

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