Outlook 2010 issue - How to fix it

Faulting application name: OUTLOOK.EXE, version: 14.0.7105.5000, time stamp: 0x51e84e55
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000420
Fault offset: 0x000ce753
Faulting process id: 0x690
Faulting application start time: 0x01ced46d37d6a689
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 9091764d-4060-11e3-8dfd-534e57000000

Hi,
Is this an Outlook crash issue?
We may suspect there’s a 3rd-party add-ins that may be the possible reason, let's troubleshoot this from running Outlook in Safe Mode, to determine if it is 3rd-party add-ins related.
Press Win + R and type “outlook.exe /safe” in the blank box, then press Enter.
If there’s no problem in Safe Mode, disable the suspicious add-ins to verify which add-ins caused this issue.
We can also perform a clean boot to determine if background programs are interfering with Outlook:
http://support.microsoft.com/kb/929135#appliesto
The ntdll.dll file is a file created by Microsoft that has a description of "NT Layer DLL" and is the file that contains NT kernel functions.
You may try to copy this file from a well worked machine and replace the old one to test if this helps.
Regards.
Melon Chen
TechNet Community Support
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are trying to better understand customer views on social support experience, so your participation in this
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