Outlook 2010 Kb2956128 Update Causing Authentication Issue

After installing 2/10/15 [kb2956128] update for outlook 2010 desktop client, I got a popup requesting my password for outlook / exchange account. No matter how many times I put it in the password the popup comes back with a new request. I've
logged in to my exchange account via OWA and with my phone without an issue. When I remove the [kb2956128] update the problem goes away. Any suggestions or thought would be helpful.

Hi,
How about manually canceling the credential window, can Outlook still send/receive emails properly?
For this kind of credential issues, I would first try creating another Outlook profile and test if the issue persists.
Thanks,
Simon Wu
TechNet Community Support

Similar Messages

Outlook 2010 - Strange email bounce back issue.

Hello,
   I have a user who's emails are getting rejected by some mail servers. We are on Exchange 2007, and the user is using Outlook 2010. The strange thing is, I and many other users on the same server can send to the same address no problem.
   I also found that if the user sends mail from OWA or his phone, it goes through fine as well. His emails get blocked only when he sends from Outlook 2010 on his PC. I thought it might be something with his ost file, so I had him
delete it and Outlook rebuilt it. But the issue persisted. His emails got rejected with a 554 denied error.
   I checked and our Exchange server is not on any blacklists and has a good reputation. Its just this one user that is getting rejected when he sends mail to certain addresses from Outlook 2010. Is there an issue with Outlook that
would cause something like this?
Thanks.

Hi,
According to your description, I understand that the issue only occurs when sending message from the Outlook client.
Please check the Blocked Senders and Safe Recipients settings in Junk E-mail Options in Outlook 2010. Also try to start Outlook in safe mode and send the test message to check whether the issue persists. If it doesn’t work, change a computer to have a try.
Regards,
Winnie Liang
TechNet Community Support

Always use the default account when composing new messages box missing in Outlook 2010 after updating the product key.

I have 2 accounts in outlook 2010. 1 is for me and the other I have delegate access to. When I am in the delegates email and want to reply it automatically uses the account the email is in. So if I am in my email, the from is me but if I am in the delegates
email and hit reply the from is them. Now this is not working and I can't figure out how to get it to work. The only thing that changes is that office asked me to activate recently, which is weird since I have had this same computer with the same version of
office for almost a year now. I did a ton of searching and came across an option on the internet: "Always use the deafult account when composing new messages" but this option is not there on my computer. I checked another computer I have with Office
2010 also and the option is available so it must be something to do with the office activation because I haven't done it on this computer yet. PLEASE HELP!!!

Seems this is a hot issue recently, I've post a reply to another thread with the similar topic, please reference that:
http://social.technet.microsoft.com/Forums/en-US/57289ddd-0dd5-4938-92f7-ee420d8b0d7c/outlook-2010-does-not-reply-to-emails-using-the-same-address-that-received-it?forum=officeitproprevious
Thanks for your updating.
Tony Chen
TechNet Community Support

Outlook 2010 psts downloading duplicates - new issue

Hi all,
I've seen so many posts regarding duplicate emails over the last few days but nothing that explains my exact problem and any solution to it so apologies if this is just re-wording an old problem
We've been using Outlook 2010 for the last 3 years that I've been with my current company and in that time I've deployed and redeployed most employees onto this version. 90% of them work off of pst files connecting to MDaemon messaging server.
In the past whenever I've upgraded someone to 2010, reinstalled 2010 onto their pc or upgraded their pc inc. 2010 I've always set their outlook up the same way:
Manually configure
POP3 account
Use an existing outlook pst file
advanced settings > leave a copy on the server > do not delete after n days
This has never caused me any issues. I've never had duplicates come down using this method and it has always just picked up where they last left off
In the last few weeks however we have used this exact same method on about 4 accounts and all of them have started downloading duplicates. The first few were only small (1000-2000 emails) and so we went through and removed the duplicates afterward. However
once we deleted these duplicates they then re-downloaded again. One account we had this delete/redownload/delete combo happen 4 times!
So far the only way I've found around it is to move all of their emails out of the IMAP inbox folder so that Outlook can't find anything to download. This does work but we've never had to do this before
The question is multipart:
1) Why is Outlook now downloading these duplicates when it never has before
2) Why does Outlook continue to download duplicates after a download/deletion has happened
3) How do we prevent these duplicates from happening in the pst file without removing emails from the IMAP folder
4) Where does Outlook store it's records of what's already downloaded
I've been told that what I've covered above is just the way Outlook works with pst files but I simply can't logically believe that. Fair enough on a new profile on a new machine I can understand that the setup may not know what has already been downloaded
but then there must be something somewhere that tells Outlook that it's already downloaded emails somehow, otherwise you would constantly be redownloading every email. And if this record is stored in the pst file itself then why would it download duplicates
if you use the same pst file elsewhere?
I'm struggling to understand and/or pinpoint why duplicates all of a sudden are now plaguing us. I've not had this issue in 3 yeares of using hte same method to set up accounts on new installs using existing pst files

Hi,
How about manually canceling the credential window, can Outlook still send/receive emails properly?
For this kind of credential issues, I would first try creating another Outlook profile and test if the issue persists.
Thanks,
Simon Wu
TechNet Community Support

ICloud , Outlook 2010 and Windows 8 synchronization issues

Everything was working fine under Windows 7. Outlook 2010 and IPad Contacts and Calendar were syncing perfectly. Once Windows 8 was installed problems arose. If I entered or updated a Contact or Calendar item in Outlook 2010 it synced perfectly with iCloud and the IPad. However, if I entered data for a Contact or Calendar item on the IPad, it found its way to iCloud but did not update the item on Outlook. I've tried reistalling iCloud software with no success. Any ideas???

I have exactly the same problem with Windows 7. The Sent folder has lots in it on icloud and my other devices, but is empty on the Outlook client on my PC. The sent folder is a "special" foder for iMap and is permenantly selected for syncing.
I switched off the iCloud mail in the control panel and then added it again with now luck.
Did you manage to get it working?

PDF Previwer in Outlook 2010 after updating Adobe Reader X version

After updated Adobe reader X version Outlook 2010 PDF previewer is not working. How can solve this problem.

Firstly, please kindly check if the PDF Preview Handler function has been disabled.
1. Launch Outlook.exe, go to File > Option > Trust Center > Trust Center settings > Attachment Handling
1. Uncheck the box "Turn off Attachment Preview"
2. Click option "attachment and Document Previewers" and check the box "PDF Preview Handler"
Secondly, you may reinstall the Adobe PDF reader to see the result. Feel free to post back.
Thanks.

Outlook 2010 Professional Plus Send/Receive Issue

When my client leaves for the day and his computer is idle his outlook 2010 Professional Plus stops sending/receiving. Because of this NONE of his emails get forwarded to his phone when he is away from his computer. I've spent HOURS trying
to figuring this issue out, but I have not been successful. Please help me make send/receive work continuously.

Hi,
The user can’t send/receive any emails, not just can’t forward emails to his phone, right? If I’ve misunderstood something, please feel free to let me know.
Did he forward emails to his phone with Outlook rules?
Did he get any error message or the outgoing emails just stuck in Outbox?
Can he send/receive emails from web access? If not, please contact the user’s ISP to help resolve the problem.
If web mail works fine, we can follow the steps below to troubleshoot the issue on Outlook side:
1. Please check if Outlook shows Disconnect on the bottom of the Window. Hold Ctrl key and right click on the Outlook icon on the tray, click Connection Status to check if your email account is disconnected.
2. If the user installed any security programs, please temporarily turn off them to check the result.
3. Try to reset Send/Receive settings to check the result. To do this, go to
C:\Users\%username%\AppData\Roaming\Microsoft\Outlook\
Locate the <profilename>.srs file and rename it to
<profilename>.old and restart Outlook to check the result.
4. If above not working, please try to create a new mail profile and setup the email account in the new profile to check the result.
http://support.microsoft.com/kb/829918
Hope this helps.
Regards,
Steve Fan
TechNet Community Support

Outlook 2010 Quick Steps - Address Book issue

It was suggested I ask this question in the Windows 7 forum, after I posted it in the O365 forum...
Environment: Wave15 O365, on-premise users/groups, dirsync'd to O365 (ADFS). No on-site exchange servers. Users use either OWA or Outlook 2010 full client (part of Prof Plus 2010).
We have verified that the personal address books have had their 'show this folder as an e-mail Address Book' checked.
When we try to setup a Quick Step in the Outlook client on a Windows 7 Enterprise SP1 machine, it appears to be looking to the local machine's Windows Address Book, instead of the Outlook address books. It
only shows an Administrator E-mail Address. The window top does say Address Book: Global Address List. We cannot see any other address books.
When I login as the same user on a Windows 2003 R2 machine (citrix full desktop), it properly sees all of the address books, so it's not specific to the user. It appears to have something to do with the Operating
System.
Ideas?

Hi,
I'm trying to involve someone familiar with this topic to further look at this issue. There might be some time delay.
Appreciate your patience.
Niki Han
TechNet Community Support

Calendar not updating in Outlook 2010 but updating on OWA (Ex 2010 with Outlook 2010)

Hi,
A few users are having this problem including me. There is a room Calendar which was working fine but not anymore. Here what is happening:
User A cannot see the updates in Calendar, if someone has meeting user A cannot see it. User A can only see by visiting OWA
User A create meeting in Room A via OUtlook. User A can see this but not other users. When visit OWA, User A cannot see that meeting.
User A creates meeting in Room A via owa. Everyone can see it.
User A sets outlook in ONLINE mode and now he can see all the updates
So something is going wrong with outlook cache mode that it is not updating calendar or not connecting with calendar. Tried different fixes from internet but not working. Tried to rebuild outlook profile but that works once, but if there is update the same
problem happens again.
Hasan

Hi Hasan,
Since the issue only happens in Outlook cached mode, please check whether “Download Shared folders” is checked in Outlook settings:
1. Click Account Settings on the File tab.
2. In the Account Settings dialog box, click the
Email tab, click to select the Exchange account, and then click
Change.
3. Click More Settings. On the Advanced tab, check the
Use Cached Exchange Mode and Download Shared Folders check box to have a try, and then click
OK.
4. Finish it and restart Outlook.
Then check whether the calendar can be updated in Outlook.
Regards,
Winnie Liang
TechNet Community Support
It fixed Automatically Winnie. Can't reproduce.
Hasan

10.5.3 update causes iCal issue on ONE account

So far, 10.5.3 update has been relatively painless for me. However, on one of the accounts on one of my Macs, iCal is causing a problem. iCal will not open, and indicates that the account does not have the permission to move the calendar cache in Calendars. Instruction is given to check the permissions on the folder Calendars. I have done so, and those permissions look ok, and they look the same as the permissions for the folder Calendars in all other accounts on all other machines (which are able to use iCal on their local data quite fine). The permissions are: owner: R/W, staff: Read only, everyone: Read only. The exact error message is: '"Calendar Cache" could not be moved because you do not have appropriate access privileges for "Calendars". To view or change access privileges, select the item in Finder and choose File > Get Info"'. Help please. My wife (her Calendar) is ready to kill me.

Well, I do not know about your specific problem, but I have learned from these forums about OS updates that I should always:
1.) Note from Software Update that there is a new OS version update, but do NOT download or install from Software Update.
2.) Download the COMBO version of the update from http://www.apple.com/support/downloads/
3.) Using Disk Utility, run Repair Permissions and Verify Disk (and Repair Disk if needed) before the OS upgrade.
4.) Run the OS version upgrade from the downloaded Combo version.
5.) Restart the computer
6.) Using Disk Utility again, run Repair Permissions and Verify Disk (and Repair Disk if needed) before the OS upgrade.
Since you have a Permissions issue on the iCal file. the above routine might solve your problem.
BTW, I have solved problems using that routine even after running an OS version update from Software Update. Running the Combo update on top of the Software Update (incremental) version seems to fix some things that the incremental might have missed; but the key is running Repair Permissions and Disk Repair (if needed) before and after running the Combo update.
Hope this helps. (jk)

10.6.5 update causing network issues

Variations of this have already been posted but when I described my particular issues to Apple support the advice was roll back to 10.6.4!
I have 3 Macs, and this only appears to be affecting my MBP 13". Updating to 10.6.5 causes:
- ethernet to stop working; it shows as connected and shows correct IP but there is no acccess to web, offsite ping, or email. Reboots very occasionally get it to work but when changing any aspect of network config (eg switching on wireless or changing location) it fails again. Booting with ethernet cable plugged in usually results in the spinning beachball.
- wireless works reasonably, but any change to config causes loss of network as described above. VPN under wireless becomes very temperamental
- when the network fails, finder also crashes and restarting it only gets it going for less than a minute before it crashes out again.
- waking from sleep also appears to cause the network problems
I can replicate the problems easily; works fine up to 10.6.4 but as soon as a later upgrade is applied then it fails. To clear the problem I only have to reinstall the OS over the existing installation, I don't have to do a clean install. The problems occur on both my home network and my work network
I'm afraid that I can't get any logs from the failure because that would mean me breaking it and having to reinstall. I'm currently waiting for the next upgrade but wonder if anyone else has seen this - any thoughts/pointers welcome!
Kerr

I have the exact same problem on two of my imacs, both have the 10.6.5 update and have been having networking problems since November of last year. I have pinged both IP addresses successfully so they are active.I have also tweaked the proxy settings for our network, trying all combinations, to no avail.
I have at least succeeded in getting one of the macs to connect to email and Safari but the connection in Safari times out after about 10 minutes and then hangs and you have to force quit. Thereafter only a reboot will restore Safari.
The second imac is in a worse state, in that it does not connect up at all even though the network is active and IP has been successfully pinged.

Solaris 8 update manager authentication issue

Hi
I am on Sparc , solaris 8. When I run updatemanager, it asks me user name. It keeps on asking username and it does not ask for password of root user.
df -kh
Filesystem
Size Used Avail Use% Mounted on
/dev/dsk/c0t0d0s0 2.9G 689M 2.2G 24% /
/dev/dsk/c0t0d0s1 4.9G 1.4G 3.4G 29% /usr
/dev/dsk/c0t0d0s5 940M 176M 708M 20% /var
swap 51M 24K 51M 1% /var/run
/dev/dsk/c0t0d0s3 4.9G 2.0G 2.9G 42% /opt
swap 51M 16K 51M 1% /tmp
/dev/dsk/c0t0d0s6 241M 9.0K 217M 1% /swap
/dev/dsk/c0t0d0s4 3.9G 3.4G 487M 88% /export/home
http://www.dailymotion.com/upengan78/video/5919113
Error in background shell,
updatemanager
Warning: Cannot convert string "-monotype-arial-regular-r-normal--*-140-*-*-p-*-i so8859-1" to type FontStruct
Not enough space
java.io.IOException: Not enough space
at java.lang.UNIXProcess.forkAndExec(Native Method)
at java.lang.UNIXProcess.<init>(UNIXProcess.java:53)
at java.lang.ProcessImpl.start(ProcessImpl.java:65)
at java.lang.ProcessBuilder.start(ProcessBuilder.java: 451)
at java.lang.Runtime.exec(Runtime.java:591)
at java.lang.Runtime.exec(Runtime.java:464)
at com.sun.cns.authentication.CSMAuthenticator.isUidZe ro(CSMAuthenticator.java:110)
at com.sun.cns.authentication.AuthenticationDialog.aut henticate(AuthenticationDialog.java:89)
at com.sun.swup.client.ui.AuthenticationManager.authen ticate(AuthenticationManager.java:57)
at com.sun.swup.client.ui.UpdateFrame.setVisible(Updat eFrame.java:87)
at com.sun.swup.client.ui.Application.<init>(Applicati on.java:208)
at com.sun.swup.client.ui.Application.main(Application .java:109)
Not enough space
java.io.IOException: Not enough space
at java.lang.UNIXProcess.forkAndExec(Native Method)
at java.lang.UNIXProcess.<init>(UNIXProcess.java:53)
at java.lang.ProcessImpl.start(ProcessImpl.java:65)
at java.lang.ProcessBuilder.start(ProcessBuilder.java: 451)
at java.lang.Runtime.exec(Runtime.java:591)
at java.lang.Runtime.exec(Runtime.java:464)
at com.sun.cns.authentication.CSMAuthenticator.isUidZe ro(CSMAuthenticator.java:137)
at com.sun.cns.authentication.AuthenticationDialog.act ionPerformed(AuthenticationDialog.java:463)
at javax.swing.AbstractButton.fireActionPerformed(Abst ractButton.java:1849)
at javax.swing.AbstractButton$Handler.actionPerformed( AbstractButton.java:2169)
at javax.swing.DefaultButtonModel.fireActionPerformed( DefaultButtonModel.java:420)
at javax.swing.DefaultButtonModel.setPressed(DefaultBu ttonModel.java:258)
at javax.swing.plaf.basic.BasicButtonListener.mouseRel eased(BasicButtonListener.java:236)
at java.awt.Component.processMouseEvent(Component.java :5517)
at javax.swing.JComponent.processMouseEvent(JComponent .java:3135)
at java.awt.Component.processEvent(Component.java:5282 )
at java.awt.Container.processEvent(Container.java:1966 )
at java.awt.Component.dispatchEventImpl(Component.java :3984)
at java.awt.Container.dispatchEventImpl(Container.java :2024)
at java.awt.Component.dispatchEvent(Component.java:381 9)
at java.awt.LightweightDispatcher.retargetMouseEvent(C ontainer.java:4212)
at java.awt.LightweightDispatcher.processMouseEvent(Co ntainer.java:3892)
at java.awt.LightweightDispatcher.dispatchEvent(Contai ner.java:3822)
at java.awt.Container.dispatchEventImpl(Container.java :2010)
at java.awt.Window.dispatchEventImpl(Window.java:1791)
at java.awt.Component.dispatchEvent(Component.java:381 9)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:4 63)
at java.awt.EventDispatchThread.pumpOneEventForHierarc hy(EventDispatchThread.java:242)
at java.awt.EventDispatchThread.pumpEventsForHierarchy (EventDispatchThread.java:163)
at java.awt.EventDispatchThread.pumpEventsForHierarchy (EventDispatchThread.java:153)
at java.awt.Dialog$1.run(Dialog.java:535)
at java.awt.event.InvocationEvent.dispatch(InvocationE vent.java:209)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:4 61)
at java.awt.EventDispatchThread.pumpOneEventForHierarc hy(EventDispatchThread.java:242)
at java.awt.EventDispatchThread.pumpEventsForHie
please help

Well, the errors point out to not enough space in tmp
anyways, try to use " sconadm " to register yourself, all in all the fancy gui calls it underneath ...
hth
Lubos

Flash player Update causing layout issues in Adobe Reader

I did an updated to adobe flash player to version 15.0.0.239 and now the Adobe Reader XI (11.0.09) Layouts don't work, only file list mode.
Is there any way of fixing this? This new layout issue is going to cause issues since the whole appeal of using Acrobat Portfolios is the Presentation Layout views.
Please help
thanks!

I have found sometimes you need to run Adobe's Flash uninstaller, before running the installer.
Typically the first whole number of a version is usually a major upgrade, versus an update, and hence why the built-in update function fails to see the new version on many software.
As for "safe", clone backup in case there is a feature you don't like about the new version, so you can always run it like it was before.
https://discussions.apple.com/docs/DOC-1992
You don't know how Adobe might alter the overall PDF frameworks on the computer when the upgrade is completed. If you don't clone, you may find yourself stuck with whatever changes they make.

Last night's update causing XML issues with MAC and MS Word

I am running Snow Leopard on a MAC. Last night Firefox installed an update, and the software I use for work no longer works with Firefox. I use a custom built web app that uses XML code to take web created info and compile into a Word document. Until this latest update, the issue had been when creating the Word doc, extra XML code was being written for images causing them to show as blank in the Word document. Now, the document is being created but not with a .doc extension. I had been in contact with Microsoft about the first problem with no resolution. They were able to duplicate the problem. The first problem only happens on a MAC and is not specific to operating system. This new problem is only happening with Firefox, not Safari, and started today after the last update.

HI,
If you post a crash report, perhaps we can help.
If Safari has just crashed, press the Report button on the CrashReporter dialog box to view the crash information.
Now copy/paste the entire contents of the Crash Reporter window into your reply here. If the crash report dialog does not appear or the crash is hard to reproduce, crash logs can be retrieved from the ~/Library/Logs/CrashReporter> folder.
You may have Safari third party plugins that were compatible with your previous version of Safari but not Safari 5.0.1. It's the responsibility of third party developers to update their software, not Apple.
Follow the instructions here. Safari: Add-ons may cause Safari to unexpectedly quit or have performance issues
If indeed you had third party add-ons installed and Safari still crashes, then post a crash report.
Carolyn

10.6.4 Update Caused Battery Issues

Ever since I've updated to 10.6.4 my computer shuts off around 30% battery charge.
I receive no warning, no pop up.. nothing to alert me. I am able to turn the computer on and use the remaining charge; however, I keep loosing work.
I read in other sections that a few people are having the same issue. Can anyone shed some light on this problem?

Same problem here. Im using a 15" MacBook Pro thats almost 2 years old running 10.6.4. The computer shuts down at about 50%.

Outlook 2010 Kb2956128 Update Causing Authentication Issue

Similar Messages

Maybe you are looking for