Outlook 2010 keeps crashing

Question

Office Outlook 2010 continues to crash. I've uninstalled and re-installed the Office 2010 package and the problem persists. I running Windows 7 Professional 64 bit, and Office 2010 Professional. Outlook had been workout with only an occasional hang when
I attempted to Send/Receive e-mails. This morning there was a Windows update. After the system rebooted, and the updates were being configures on reboot. the process hung at 32%.  I shut the system down and restarted.  All seemed fine until I had
the Outlook problem.  I've backed up the Office files and exported all the data from Outlook.  Uninstalled the Office 2010 Professional product, downloaded it from the Microsoft site and installed it. It applied updates and I activated the product.
 While it will send and receive e-mail, it continues to crash.  I do not have to be doing anything for it to crash. Previously I had uninstalled all com Add-ins and still had the problem. before un/re-installing I ran the Microsoft diagnostics program
and it found no errors.  With the add-ins re-installed (after the un-re-installation the problem is the same.
Neil Cook, NYC

Answer 1

Hi,
Since this issue occurs when you are sending/receiving emails, I suggest you try to repair Outlook Data File to check the result:
http://support.microsoft.com/kb/272227/en-us
Please also go to Event Viewer to check the Application logs:
Press Win + R, type "eventvwr", press Enter.
Although you have uninstalled and re-installed Office, have you re-created the profile? If not, please create a new profile to setup your account in Outlook:
http://support.microsoft.com/kb/829918/en-us
If the issue persists after these steps above, we may need to perform a clean boot to determine if background programs are interfering with Outlook:
http://support.microsoft.com/kb/929135
Regards,
Melon Chen
TechNet Community Support