Outlook 2010 name and company not showing in outlook emails

Question

When someone emails me my name is not showing up at the top of the email - only my email address. Also in the same email some of the cc'd people's names are showing along with their email addresses, for some people you see their name and company and some
people you see only their email address. How do I get our names and company name to show up at the top of emails?
Example:
Cc: Kevin Kxxxx ([email protected]); [email protected]; Rxxx, Pxxx ([email protected]); George H (S.Pxxxx Hxxxx) <[email protected]>

Answer 1

That's controlled by the sending copy of Outlook, and depends whether Outlook is aware of the name associated with the email address. For instance, if you send an email using a contact that includes the recipients name that Outlook will add that detail to
the message being sent, but if you manually enter the email address (and Outlook doesn't have the address and name in its autocomplete cache) then just the email address will be displayed.
Most likely, if you receive a message that only has the email address then it would indicate that the sender hasn't received an email from that address previously, and as such Outlook is unable to determine what the name is.
The crucial thing is that there's nothing you can do as the recipient to affect this, it's purely down to the senders Outlook. As the recipient you simply receive the email containing the information that their email client included when it was sent.