Outlook 2010 not showing Exchange 2010 archives, OWA does.

We have activated Exchange 2010 archives for all users but most of them are not showing up in their Outlook, but everyone can see them in OWA.
Office 2010 Standard - MAK licenses, 2 distinct keys
Majority of systems are Windows XP, some Vista and 7.
Through testing it seems to be a system problem. Using 3 test accounts I log onto various systems, some freshly reimaged, some pre-existing. The test account profiles were new to each system. Sometimes the archive folder would appear, sometimes it wouldn't,
but it was consistent per computer. Meaning that if the folder didn't appear for 1 person, it didn't show up for anyone on that specific computer.
Anybody know how to fix this? Am I missing a setting or registry key somewhere?
Thank you for any help,
Greg

Ok, just spent some time looking into this more, if you google "office 2010 suite and version comparison guide pdf" and locate the .pdf file and open it, on page 17 under
Managed E-Mail Folders & Retention Policy:
"Provide a secondary location for users to store their e-mail messages and
manage their mailbox quota with new online managed folders. Unlike localOutlook Data Files (PSTs), this information can be backed
up and managed by Exchange Server." - is an Office Professional Plus feature only.
So, it would appear that we now not only have to purchase an enterprise CAL for Exchange, but Office Professional Plus as well so we can, I suspect, use the
one extra useful feature that most sys admins wanted Exchange 2010 SP1 for in the first place, which is so centrally manage e-mails and e-mail archives. Whilst this may not be a big deal for larger companies, educational institutes
etc, as the sys admin for a small private business with 70 users, this extra cost hurts. As for the lack of clarity - if you want to tie up Office versions with Exchange functionality, how about standardizing naming conventions - call the Exchange
CALs "standard" and "professional" to match the required Office clients, or rename Office Professional to Office Enterprise - either way, match up the client apps and CALs to make it clearer.

Similar Messages

Contacts from 2010 not showing info in 2013

I recently upgraded from 2010 to 2013. When the contacts moved over i cannot find all of the information like anniversary date that was in the details tab of 2010. Is there an icon or setting that i am missing to see all of this previous information?

Hi
As per the information and details provided by you, Contacts from 2010 not showing info in 2013, then please follow these steps: -
After switch from Outlook 2010 to 2013, simply press
CTRL+3 to see an overview of all your Contacts folders. If the folder is there and holds your contacts, then either the folder has not been set as an
Outlook Address Book or Outlook Address Book Service is broken in your mail profile.
If the contacts are not in the contact folder, then you either forgot to select the folder when creating an export, or didn’t select the folder when importing the
PST-File. You can take a fresh copy of your backup or the pst-file that you imported from.
Then connect to the pst-file in Outlook via:
File > Open > Open Outlook Data File
Now, check the contacts folder again. If you did not find your Contacts in that pst-file, you can select them all
(CTRL+A) and move them (CTRL+SHIFT+V) or copy them
(CTRL+SHIFT+Y) to your main contact folder.
I hope this information will be helpful for you.
Thanks and regards
Shweta@G

Macbook pro 2010 not showing hdd in disk utility but shows the same in usb

Macbook pro 2010 not showing hard disk in disk uility but same hdd shows when connected to usb original drive, also installed new hard disk 500gb, same result, but connected old hard disk of 500gb shows in disk utility and also able to installed os on it, tried installing lion 10.7 on it with the original and new hdd but not shows in disk utility pls help for this problem

I'm kind of experiencing the same issue now.
A few days ago, when starting up my Mini, I would get a warning that the system didn't recognize the drive with the option to ignore. I hit ignore and all seven drives would mount. Because I have seven drives attached, I had no idea what drive was giving the warning.
Today that drive failed to load up at all. I ran disk utility and after several tries, it said repair was successful yet the drive will not mount.
I'm currently running recovery software on it to see if I can copy everything from it to another drive. It is a fairly old drive, about 3 years old so it's time is short.
I don't have any suggestions but mine does show in disk utility.

Cross forest migration Exchange 2010 SP2 to Exchange 2010 SP2

Hi,
We are planning cross forest migration Exchange 2010 SP2 to Exchange 2010 SP2.
Requesting you to please help us out for below scenario.
Source Exchange 2010 SP2:- abc.com
2AD, 2CAS & 2 MBX servers
Database:- 4
Total Users :- 3500
Accepted Domains :- 8
Total Data:- 5TB +
Target Exchange 2010 SP2:- xyz.com
Resource allocated same as above.
Now we have to migrate users along with data to target forest xyz.com keeping both setup live, as moving 5TB + data will be a ongoing process and the same will take some time.
With the guidelines mentioned in
http://careexchange.in/cross-forest-migration-guide-exchange-2010-to-exchange-2010/#comment-14203 we are able to migrate test users along with data, but after migration the migrated user is not able to connect through MS Outlook even not able to login into
OWA. It gives error “The Outlook Web App address
https://mail.abc.com/owa is out of date.”
Kindly let us know how to solve this issue.
Kindly let me know if you want any more information from our end.
Thanks in advance.
Thanks and Regards, Shashank Kudi

Hi Shashank,
Do you have certificates properly installed and configured in the target Exchange?
If not, Please configure certificate and import the certificate to the trusted root CA if you are using internal CA cert.
Thanks, MAS
Please mark as helpful if you find my comment helpful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you.

HT1384 My ipod nano 3rd generation, when connected by usb, does not show up in itunes, does not show up on my computer, does not seem to charge by the wall charger. It just has a black screen. Any ideas for me?

My ipod nano 3rd generation, when connected by usb, does not show up in itunes, does not show up on my computer, does not seem to charge by the wall charger. It just has a black screen. Any ideas for me?
I've run diagnostics. Can't find device. I've tried resetting. The toggle has been turned on and off.

Cable works fine on my other iPod. Reset by pressing menu and center button together for 6-10 seconds. Left it to charge for many hours. Started acting up while running. Suddenly the music stopped playing but my Nike + was still working for the rest of my run. Took it straight it home and plugged it in to the wall to recharge since the battery was fairly low. Looked like it recharged ok but then screen went blank and now does it not show up on iTunes, does not seem to recharge by the wall charger (apple wall charger plugged into a surge protector in India). I have turned the hold switch off and on many times.
Sounds like a repair issue, which is not easy to do in India :(

I tried to open a folder in my Documents. It does not show in any window but does show up when I am half way between windows. It did the same thing when I tried to empty the trash. It asked if that was what I wanted but I could't say yes because it was or

I tried to open a folder in my Documents. It does not show in any window but does show up when I am half way between windows. It did the same thing when I tried to empty the trash. It asked if that was what I wanted but I could't say yes because it was or

what is your question/issue here? did the folder have any content in it to begin with? screen shots of what you may be seeing?
if english isn't your native language, write it in what you are most comfortable speaking in to describe your issue.

Online Archives in Outlook 2010 disappeared after Exchange 2010 SP3 upgrade

I have Exchange 2010 and noticed it has never been updated since having it in production for 3 years now. So I downloaded SP3 and installed it after hours. After the install was complete, rollups 5,6,7, showed up in Windows Update so I installed those too.
Before I did the upgrade to SP3, I had Online Archives visible on just my user account mailbox and have about 2 years worth of emails in there. Since the upgrade, it is no longer visible in my Outlook 2010. I have tried to fix to remove SELF and re add it
to the mailbox with no change to the issue. I have tried to disable Archive for my mailbox and re-add. Nothing. Don't really know what else to try. Any ideas?

Anyone?

How to force Outlook's Junk email fitler to not filter Exchange 2010 SP1 accepted domains?

Hello,
I wonder if there really is no way how to reach the result described in the title question. Because
http://support.microsoft.com/kb/2458522 says:
This issue occurs because of a functionality change that is introduced in Exchange Server 2010 SP1. In Exchange Server 2010 SP1, domains that are configured as accepted domains are no longer allowed in the junk email lists of a mailbox.
So please tell us Microsoft how can we force Outlook to accept internal domain as a trusted senders and not apply Junk email filter on it?
There was already a long discussion about the steps here
http://social.technet.microsoft.com/Forums/en-US/outlook/thread/15f857c6-0ed4-4004-9d90-cb5d16361752 so please don't offer anything described there.
Thank you,

Trying to deal with the Outlook Junk Email Filter is not very easy and had been a pain in the butt.
The ONLY way to ensure the Outlook 2010 Junk Email filter honors "white listed" emails is to stamp the email with SCL -1. Setting a transport rule will do that but it is not very flexible.
I was able to resolve these issues by simply enabling the Exchange 2010 Anti-Spam agents on each hub transport server. We have no Edge Server but we use a couple of Ironports at the gateway which provide the bulk of AntiSpam. We didn't think we would
need the Exchange AntiSpam so we hadn't initially enabled. After months of trying to resolve people's complaints of emails from internal system ending up in Junk, this solution worked for us.
This is the order in which it was done.
1. We set the receive connectors for the internal systems for bypassing Anti Spam. We basically have 2 receive connectors, one for internal system with no relay, and one for internal systems who are allowed external relay.
Get-ReceiveConnector "server\name of the recieve connector" | Add-ADPermission -User "“NT Authority\Anonymous Logon” -AccessRights ExtendedRight
-ExtendedRights ms-exch-bypass-anti-spam
Note: If you use SMTP Authentication, Exchange will only mark the emails as "Internal" and not assign a SCL of -1. It can only be on anonymous connections.
Note: We have a separate receive connector for the Ironports delivering external email that will not bypass Anti-Spam. These emails will receive a SCL rating of 0-9
2. We set the global SCL to 6 (default is 4). You can set it to whatever you want.
Set-OrganizationConfig -SCLJunkThreshold 6
So basically, any email tagged with SCL 7-9 will be moved to Junk by Exchange.
3. Set-ContentFilterConfig -SCLQuarantineEnabled $False -SCLDeleteEnabled $False -SCLRejectEnabled $False
We don't want delete, reject or quarantine anything on Exchange. Just move email to Junk folder if SCL 7-9 and have user deal with it.
4. Set the Internal SMTP Servers by adding each Exchange server's IP Address to the Global Transport Settings. I used EMC, Organization Config, Global Settings, Transport Settings properties, Message Delivery tab. Do NOT add any other "internal" servers
here, only the Exchange servers.
5. Then we installed the AS agents on each HT Server.
Starting with the first server
Stop MSExchange Transport service
D:\Program Files\Microsoft\Exchange Server\V14\Scripts>.\install-AntispamAgents.ps1
After installation, disable all the agents except for Content Filtering Agent. This agent has to be enabled for Exchange to stamp the email with SCL -1. I used EMC, Organization Config, Hub Transport. You will see a new tab called Anti-Spam. Disable everything
except Content Filtering.
Start MSExchange Transport service.
Repeat on each HT server. (You won't have to repeat the disabling of the agents as that is a global setting)
6. You can add global safe senders by doing the following.
$list = (Get-ContentFilterConfig).BypassedSenders
$list
$list.add("[email protected]")
$list.add("[email protected]")
Set-ContentFilterConfig -BypassedSenders $list
The message headers are stamped with
For emails sent through the Internal connector
X-MS-Exchange-Organization-Antispam-Report: MessageSecurityAntispamBypass
X-MS-Exchange-Organization-SCL: -1
OR
For external emails from a safe sender
X-MS-Exchange-Organization-Antispam-Report: ContentFilterConfigBypassedSender
X-MS-Exchange-Organization-SCL: -1
OR
For all other external emails
X-MS-Exchange-Organization-SCL: 0
Good Luck. This has basically stopped all the calls about "legitimate" email in Junk Email folder.

Internal outlook client connectivity in exchange 2010 when coexist with exchange 2013

Hi all ,
on my side i would like to clarify few queries.
Say for instance i am coexisting exchange 2010 with exchange 2013 .Unfortunately if all of my exchange 2013 servers goes down .
Q1 .On that time will the internal outlook users having their mailboxes on exchange 2010 can be able to connect mailboxes without any issues ? In case if they face any issues what kind of issues will they be? Because why i am asking is we should have pointed
the autodiscover service to exchange 2013 during coexistence.
When an user closes and reopens the outlook after whole exchange 2013 environment failure ,outlook will first query the autodiscover service for the profile changes to get it updated on users outlook profile.In such case autodiscover service will not be
reachable and i wanted to know will that affects the internal client connectivity for outlook users having their mailboxes on exchange 2010.
Q2. Apart from outlook internal users connectivity ,what kind of exchange services(i.e owa,active sync,pop,external OA and imap) will get affected when whole exchange 2013 environment goes down during coexistence ?
I have read the below mentioned statement on this awesome blog but still i wanted to clarify with you all on my scenario.
http://blogs.technet.com/b/exchange/archive/2014/03/12/client-connectivity-in-an-exchange-2013-coexistence-environment.aspx<o:p></o:p>
Internal Outlook Connectivity
For internal Outlook clients using RPC/TCP connectivity whose mailboxes exist on Exchange 2010, they will still connect to the Exchange 2010 RPC Client Access array endpoint.
For internal Outlook clients using RPC/TCP connectivity whose mailboxes exist on Exchange 2007, they will still connect directly to the Exchange 2007 Mailbox server instance hosting the mailbox.
Please share me your suggestions and that would help me a lot .
Regards
S.Nithyanandham

Hi Winnie Liang ,
Thanks a lot for your reply.
Scenario 1 : for internal outlook connectivity
We have below settings for exchange 2010 autodiscover.
mail.domain.com - will be the namespace for internal autodiscover URI for all the exchange 2010 cas serves
We are going to have below settings for exchange 2013 autodiscover.
mail.domain.com - will be the namespace for internal autodiscover URI for all the exchange 2013 cas serves
During coexistence mail.domain.com will be pointed to exchange 2013 cas servers . I mean to say if we try to resolve the mail.domain.com it will get resolved in to the exchange 2013 cas servers.
So on such case if anything happened wrong to the new environment or else if entire environment goes down .Do we face any issues while outlook users connect to existing mailboxes in exchange 2010 ?
Because why i am asking is ,on the below mentioned article i have read all the autodiscover request will go via exchange 2013 cas servers during coexistence.That means all the existing mailboxes in exchange 2010 will also have to query exchange 2013 cas
servers for autodiscover request.During the whole exchange 2013 environemnt failure whenever the user tries to close and open outlook .Outlook will first queries the autodiscover service for any changes happened on that particular mailbox and it will try to
get it updated on user profile.
http://blogs.technet.com/b/exchange/archive/2014/03/12/client-connectivity-in-an-exchange-2013-coexistence-environment.aspx
Would it be possible to make the exchange 2010 mailbox users to query only the scp points which belongs to the exchange 2010 cas servers for autodiscover request ?
Scenario 2: For exchange services
mail.domain.com - will be the namespace for all the exchange 2010 services (i.e owa,activesync,external outlook anywhere,pop,imap)
mail.domain.com - will be the namespace for all the exchange 2013 services (i.e owa,activesync,external outlook anywhere,pop,imap)
What about the above services will it get affected during whole exchange 2013 environment failure ?
Note : We are not facing this issue , i hope everything goes well in my environment while doing coexistence i am just asking this question on my own interest?
Regards
S.Nithyanandham
Thanks S.Nithyanandham

Exchange 2013 in coexistence with 2010, Outlook keep looking for Exchange 2010 server slow connection

All,
not sure if this topic has already answered, but can't find anything around.
Here's the scenario. Migrating from a single Exchange 2010 to a cluster of 2 + 1 Exchange 2013. Two in a site, One in the other site (DC).
I have migrated successfully a firsat batch of users. Mail flow works perfectly. The only thing is that often the migrated users are experiencing a long time (about 30 minutes) to get their Outlook syncronized. Both OL 2010 and 2013 doesn't make any difference.
They're using OL Anywhere, and I've already tried to rebuild the profile.
From a check on the OL connection status, looks like they're still looking for something on EX2010, but no idea what could be. If I disable the cache mode it works smooth and quick.
My best guess is that is something in cache they're trying to keep updated... but still this doesn't explain the huge delay.
Any help would be highly appreciated!
Thanks!

Hi Alessandro,
What happens in OWA? I guess it should be good.
Did you have public folders with Exchange 2010? Were they moved over to Exch 2013? Technically you should move the PF to the latest version from the legacy version before moving over the users?
- Moved the PF to OL2013. same behaviour
May be the outlook clients are looking for th OAB? Did you move the OAB to Exchange 2013?
- Did this too.
Try running outlook on safe mode and see what happens? may be one of the outlook add-in's are looking for something on Exchange 2010?
- Will try that....
Can you do a Test Email Auto Configuration in outlook (Hold CNTRL key and right click on outlook icon on status bar) and see if the exchange url's are pointed to Exch 2013?
- Will try that....
Is this happening to all migrated users or specific? Are they BlackBerry users?
- All users and there are no BB users
Do you have any archived emails on those migrated users? May be outlook is looking for some archived stuff on the Exch 2010 side?
- I instructed Exchange to migrate also the archiving database, however There are no archived mailbox on 2010
Could this be because of any calendar entries? May be migrated user mailboxes are having issues with working with non-migrated mailbox calendars?
- This maybe a possibility. I have only 10 users actively using Exchange, while all others have the mailboxes only because they've Lync. I've completed all migrations today, so there shouldn't be anything left on 2010
Let me know how it went - all the best!
Please mark as helpful if you find my contribution useful or as an answer if it does answer your question. Regards, Siva

Install or not install - exchange 2010 update rollup 4 sp3

Hi guys!
We have Exchange2010 SP3 with update rollup 2.
Users with IE11 are having problems with OWA opening only in light mode. I have read on the internet that CU 4 solves this problem but on the other hand this CU makes additional problems with outlook 2007 clients.
Some of the comments of this issues from other companies are: In Outlook 2007 if you choose to change the current view with Arrange By 'Categories' the following is noticed: - Items that you set unread or read are not changed until you refresh the view
- If you open an unread email by doubleclicking, it's status stays unread until you refresh the view. - New mail items are not automatically seen until refresh. This is a very annoying issue, and our servicedesk already received a lot of calls for this issue
Is there any workaround to fix IE11 OWA light mode and not corrupt Outlook 2007 user clients?
bostjanc

It happens as MSIE token is removed from the user-agent string in IE11. This made the Exchange team provide an update on the Exchange side to fix this issue. The workaround is to use Compatibility Mode in IE11 for OWA. As for the fixes:
2003: Use workaround, no fix will be released
2007: Use workaround until a fix is released, currently a fix is tentatively planned for release in E2007 SP3 RU12
2010: Install
E2010 SP3 RU3 or use workaround
2013: Install
E2013 CU3 or use workaround
O365: Issue is already fixed, no action is required
Thanks,
Jason
Jason Apt, Microsoft Certified Master | Exchange 2010
My Blog

Outlook Client Issues following Exchange 2010 Rollup 8

Update Rollup 8 For Exchange 2010 SP3 (KB2986475) was applied to our Exchange server last night.
All appears to be fine, but users are having all kind of trouble using the Outlook Client to connect to their mailboxes.
Randomly they can't view certain folders (Inbox/Sent Items). Can no longer save to their Calendars. Errors relating to permissions and Outlook notifications?!?!?!?!
This is ONLY when using the Outlook Client - webmail works fine.
There are also no issues when running Outlook in safe mode.
Any advice would be very much appreciated.
Thanks
David

The following has been posted onto the Exchange team site:
http://blogs.technet.com/b/exchange/archive/2014/12/09/exchange-releases-december-2014.aspx
Update 12/10/2014:
An issue has been identified in the Exchange Server 2010 SP3 Update Rollup 8. The update has been recalled and is no longer available on the download center pending a new RU8 release. Customers should not proceed with deployments of this update until the
new RU8 version is made available. Customers who have already started deployment of RU8 should rollback this update.
The issue impacts the ability of Outlook to connect to Exchange, thus we are taking the action to recall the RU8 to resolve this problem. We will deliver a revised RU8 package as soon as the issue can be isolated, corrected, and validated. We will publish
further updates to this blog post regarding RU8.
This issue only impacts the Exchange Server 2010 SP3 RU8 update, the other updates remain valid and customers can continue with deployment of these packages.
Cheers,
Rhoderick
Microsoft Senior Exchange PFE
Blog:
http://blogs.technet.com/rmilne
Twitter:   LinkedIn:
  Facebook:
  XING:
Note: Posts are provided “AS IS” without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

Public folders not replicating Exchange 2010

Earlier this year I did a migration from a single 2003 Exchange server to a single Exchange 2010 server. I didn't notice until recently that my GAL isn't being updated in cached mode in Outlook 2010+ but is in OWA and with cached mode turned off. So,
I dug a little more, and also noticed that I also having errors when trying to go into Public Folder Management Console when I right click and and select update content on anything under Default Public Folders or System Public Folders I get an error about
no replica being found.
Microsoft Exchange Error
Action 'Update Content' could not be performed on object 'OFFLINE ADDRESS BOOK'.
OFFLINE ADDRESS BOOK
Failed
Error:
Server 'JASMAIL01' doesn't have a replica of public folder '\NON_IPM_SUBTREE\OFFLINE ADDRESS BOOK'. Public folder content can be synchronized only from a server that has a replica of that public folder.
When I update anything inside the Offline Address Book Folder I get:
Microsoft Exchange Error
Action 'Update Content' could not be performed on object 'EX:/o=AmicalolaEMC/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)'.
EX:/o=AmicalolaEMC/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)
Failed
Error:
Cannot start content replication against public folder '\NON_IPM_SUBTREE\OFFLINE ADDRESS BOOK\EX:/o=AmicalolaEMC/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)' on public folder database 'Public Folder Database 1904981871'.
MapiExceptionNoReplicaAvailable: StartContentReplication failed. (hr=0x80004005, ec=1129)
Diagnostic context:
Lid: 1494 ---- Remote Context Beg ----
Lid: 3010 StoreEc: 0x8004010F
Lid: 3010 StoreEc: 0x8004010F
Lid: 3650 StoreEc: 0x8004010F
Lid: 18128 StoreEc: 0x469
Lid: 18536 StoreEc: 0x469
Lid: 18544 StoreEc: 0x469
Lid: 18560 StoreEc: 0x469
Lid: 18740 StoreEc: 0x469
Lid: 1267 StoreEc: 0x469
Lid: 33819 StoreEc: 0x469
Lid: 27225 StoreEc: 0x469
Lid: 1750 ---- Remote Context End ----
Lid: 26322 StoreEc: 0x469
OK
I've been searching for a month or so and have come up with nothing, any ideas? Thank you!

This is what happens when I try to run that command:
Identity: Default Global Address List
WARNING: The recipient "amicalolaemc.com/Microsoft Exchange System Objects/OAB Version 2" is invalid and couldn't be
updated.
WARNING: The recipient "amicalolaemc.com/Microsoft Exchange System Objects/OAB Version 3a" is invalid and couldn't b
updated.
WARNING: The recipient "***.com/Microsoft Exchange System Objects/OAB Version 4" is invalid and couldn't be
updated.
WARNING: The recipient "***.com/Microsoft Exchange System Objects/Schedule+ Free Busy Information - First
Administrative Group" is invalid and couldn't be updated.
WARNING: The recipient "***.com/Users/SystemMailbox{1f05a927-2cd9-4dbe-8f19-98848d21a898}" is invalid and
couldn't be updated.
WARNING: The recipient "***.com/Users/SystemMailbox{e0dc1c29-89c3-4034-b678-e6c29d823ed9}" is invalid and
couldn't be updated.
WARNING: The recipient "***.com/Users/FederatedEmail.4c1f4d8b-8179-4148-93bf-00a95fa1e042" is invalid and
couldn't be updated.
Hi,
The error message also mentions that your system mailboxes are invalid. Please run the Get-Mailbox -Arbitration command to check result.
Besides, please find the following objects under the Microsoft Exchange System Objects container and delete them to check result.
OAB Version 2
OAB Version 3a
OAB Version 4
Schedule+ Free Busy Information - First Administrative Group
Here is a related thread for your reference.
https://social.technet.microsoft.com/Forums/exchange/en-US/92264b4d-56d5-4354-b3aa-828f18e0068f/exchange-2010-orphaned-public-folder-gal-entries
Hope this is helpful to you.
Best regards,
Belinda Ma
TechNet Community Support

Re-Syn Outlook folder back to Exchange 2010

Last week we had to do a full restore of our Exchange 2010 server using Windows Server Backup. Unfortunately the backup did not have a current backup of Applications (Exchange or SharePoint), which is a whole other issue. This restore was on Jan. 17th and
the most current backup that contained Exchange was Jan 6th. Needless to say we lost about 2 weeks of email on the server. However those emails did stay on all our in-house users PC's in their Outlook 2010.
My question is, how can I move those cached emails from their Outlook folder back over to the server? Some people do use OWA and it would be great if they could see those emails saved in Outlook.

Hi,
Please check whether you can view the missing messages in OWA. If the missing emails also cannot be viewed in OWA but only in Outlook, we can follow
Sunil _Kumar’s suggestion to export the missing emails to a .pst file from users’ PCs, then import it to users’ mailbox.
For your reference, here is an article about how to import PST Files into Mailboxes with Exchange 2010:
http://exchangeserverpro.com/exchange-2010-import-pst-files-mailboxes/
Thanks,
Winnie Liang
TechNet Community Support

Outlook 2011 w. Exchange 2010 - deliver mail to local inbox?

Hi all. I have a problem with a MacbookPro (OSx 10.6.8, fully updated) and Outlook 2011 (14.2.5, fully updated) using an account on a Exchange 2010 server.
Mails sent directly the users e-mail address, is delivered to a local Inbox and is therefore removed from the Exchange inbox. This is a problem, because the user is also accessing the mailbox from iPad and iPhone. There are no rules at all in the Outlook settings. The mail remains in the Exchange inbox until Outlook syncronizes folders. The strange part is that the user also recieves mails, sent to distribution lists, but these mails is not delivered to the local inbox, but stays in the Exchange Inbox.
The mail in the Exchange inbox should stay there, until deleted by the user ...
I have 40 other users using the same setup (MacBookPro, iPad, various SmartPhones) and they does not have this problem.
Does anybody know what to do or do I have to reinstall Office 2011 (again, I might add ...)

I found this and it worked for me too....
Outlook 2011 Moving Exchange Messages To On My Computer
Posted on April 8, 2011 by ccooper
I had a problem where Outlook 2011 was moving sent and inbox messages from the Exchange folders to the inbox under On My Computer. The solution was to go to Tools -> Mailing List Manager and turn off the rule that must have been set by accident.
If you simply open up the Mailing List Manager I noticed that it automatically creates a rule that matches your email address and then moves them to the Inbox On My Computer. I must have been going through the various menu options and hit return by mistake.

Outlook 2010 not showing Exchange 2010 archives, OWA does.

Similar Messages

Maybe you are looking for