Outlook 2010 Office 365 and Exchange -- can't get them to talk to each other

I saw similar question posted with no answer.  
Have Office Outlook 2010 on HP Pavillion dv7 running Windows 7 Premium and Office 365 on HP Envy x 2 running Windows 8 and can't get either of the Outlook programs to talk to Exchange.  They both ask for passwords and none of the ones I try seem to
work. Yet the email program that came with the HP Envy x2 (part of Windows 8?) manages my Exchange emails as well as my gmail and bellsouth.net accounts.   
If for some reason I can't link Exchange to more than one version of Outlook (I'd like to connect to both), suggestions for connecting Exchange to Outlook 365 would be welcome.  
Suggestions?  

Make sure you have installed the latest SP for Office 2010 and all the other updates. It also requires the PRO PLUS version of Office for all features to work as expected, if you are using Standard or Home this might be the problem. Check here for more info:
https://support.office.com/en-us/article/Outlook-license-requirements-for-Exchange-features-46b6b7c5-c3ca-43e5-8424-1e2807917c99?ui=en-US&rs=en-US&ad=US
Other than that, make sure you use the full [email protected] credentials

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