Outlook 2010 - Opening attachments are very slow
Recently we have migrated windows XP, Office 2007 to Windows 7 Enterprise edition with Office 2010.
After migration found opening outlook 2010 attachements are very slow.
First time when we click the attachments the orange bar is running for a while in outlook then only the appropriate program getting opened.
Approx. it takes 25sec to open any attachments (word, excel, pdf ...even txt files)
Second time if we open same attachment then able to open immediately, if we leave the outlook for a while then we try to open the same attachement then again it takes 25sec to open.
At the moment when we click the attachment the file getting saved immediately to the outlook temp directory.
It look like only opening appropriate program getting delay for some reason.
I tried to disable all the Add-ins, but still same problem.
Can some one please help?
Parani Dhasarathan.
Hi,
I am Chetan Savade from Symantec Technical Support Team.
Are you using SEP 12.1 RU3 (12.1.3001.165) Prior version? If yes, it's a known issue please upgrade to the latest version of SEP. SEP release details are available here:
http://bit.ly/m0vOJp
Here are more details about known issu:
Attachments in Outlook 2010 take longer to open with Symantec Endpoint Protection installed
Fix ID: 3086057
Symptom: Attachments in Outlook 2010 are slower to open with Symantec Endpoint Protection 12.1 installed and the Outlook Auto-Protect feature enabled. Attachments in Outlook 2007 are not affected.
Solution: Optimized the Outlook Auto-Protect plug-in to avoid processing successive callbacks
Reference: New fixes and features in Symantec Endpoint Protection 12.1.3
http://www.symantec.com/docs/TECH206828
Best Regards,
Chetan
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2010 Macbook Pro Running Very Slow
I have a 2010 Macbook pro that is running extremely slow and I ran EtreCheck report but I am not sure how to interpret the results to help solve my issues. Any help or feedback would be greatly appreciated. I have included the Etrecheck report below:
Problem description:
Macbook Pro running very slow, web pages won’t load at all or they take a very long time to open.
EtreCheck version: 2.1.8 (121)
Report generated March 28, 2015 12:41:50 PM CDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 462
Video Information: ℹ️
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
spdisplays_display_connector
Intel HD Graphics - VRAM: 288 MB
spdisplays_display_connector
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Time since boot: 5:11:41
Disk Information: ℹ️
Hitachi HTS545032B9SA02 disk0 : (298.09 GB)
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.73 GB (72.45 GB free)
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist [Click for support]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[failed] com.zeobit.MacKeeper.Helper [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
Firefox Application (/Applications/Firefox.app)
Dropbox Application (/Applications/Dropbox.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
LexmarkNetworkServices Application Hidden (/Library/Application Support/Lexmark/LexmarkNetworkServices.app)
7600 Series Button Monitor Application Hidden (/Library/Application Support/Lexmark/7600 Series Scanner.bundle/Contents/SharedSupport/7600 Series Button Monitor.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.6.6
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 - SDK 10.4 [Click for support]
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
4% WindowServer
3% Finder
2% hidd
0% ps
0% Fitbit Connect Menubar Helper
Top Processes by Memory: ℹ️
765 MB firefox
150 MB Mail
116 MB Finder
86 MB mds
77 MB WindowServer
Virtual Memory Information: ℹ️
577 MB Free RAM
1.41 GB Active RAM
1.55 GB Inactive RAM
621 MB Wired RAM
463 MB Page-ins
156 KB Page-outs
Diagnostics Information: ℹ️
Mar 28, 2015, 07:28:57 AM Self test - passed
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Bottom line: you need at least 8GB of RAM or an SSD. Both are better. In the meantime run as lean a machine as possible. MacKeeper is a waste of money no matter what anyone might tell you. At best it is not necessary and is a waste of money. -
My mid 2010 iMac is running very slow.
I have done all the usual things such as checking the disk is clean, closing unnecessary programmes etc. I would rather not replace what seems to be a good machine. Any ideas? Below is an etrecheck report on the machine:
Problem description:
I have 21.5 inch mid 2010 iMac running Yosemite. Its very slow, programmes keep crashing etc. Could you recommend any fixes rather than me having to buy a new one? The HD is less than half full.
EtreCheck version: 2.1.5 (108)
Report generated 1 January 2015 12:26:08 GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2010) (Verified)
iMac - model: iMac11,2
1 3.2 GHz Intel Core i3 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM0
empty empty empty empty
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 20:6:21
Disk Information: ℹ️
WDC WD1001FALS-40Y6A0 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 999.01 GB (661.46 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 999.35 GB Online
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
TOSHIBA External USB 3.0 1 TB
EFI (disk2s1) <not mounted> : 210 MB
TOSHIBA EXT (disk2s2) /Volumes/TOSHIBA EXT : 999.86 GB (581.54 GB free)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) [Support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.0 - SDK 10.9) [Support]
/Library/Application Support/Hotspot Shield
[not loaded] com.anchorfree.tun (1.0.1) [Support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.2) [Support]
[loaded] jp.co.toshiba.driver.ToExtCmd (1.0.2) [Support]
Startup Items: ℹ️
AGMacFSWatcher: Path: /Library/StartupItems/AGMacFSWatcher
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[running] jp.co.Toshiba.autorun.plist [Support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.avast.userinit.plist [Support]
[running] com.delicioussafari.DeliciousSafariAgent.plist [Support]
[running] com.epson.epw.agent.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.anchorfree.ajaxserver.plist [Support]
[loaded] com.avast.init.plist [Support]
[loaded] com.avast.uninstall.plist [Support]
[failed] com.avast.update.plist [Support]
[running] com.backblaze.bzserv.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.avast.home.userinit.plist [Support]
[running] com.backblaze.bzbmenu.plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
Backup & Storage UNKNOWNHidden (missing value)
Dropbox Application (/Applications/Dropbox.app)
Backup & Storage UNKNOWNHidden (missing value)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.1 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.3.8.1 [Support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
AdobePDFViewer: Version: 10.1.13 [Support]
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 [Support]
EPPEX Plugin: Version: 10.0 [Support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Safari Extensions: ℹ️
wrc [Installed]
iTube Studio [Installed]
3rd Party Preference Panes: ℹ️
Backblaze Backup [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Java [Support]
MacFUSE [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.01 GB Disk used: 337.55 GB
Destinations:
TOSHIBA EXT [Local]
Total size: 999.86 GB
Total number of backups: 14
Oldest backup: 2014-12-16 03:10:34 +0000
Last backup: 2015-01-01 12:10:03 +0000
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 337.55 GB X 3)
Top Processes by CPU: ℹ️
2% WindowServer
1% mds_stores
0% bztransmit
0% bzfilelist
0% AppleSpell
Top Processes by Memory: ℹ️
159 MB com.apple.WebKit.WebContent
120 MB Safari
47 MB com.avast.daemon
47 MB bztransmit
47 MB System Events
Virtual Memory Information: ℹ️
292 MB Free RAM
1.20 GB Active RAM
813 MB Inactive RAM
735 MB Wired RAM
39.95 GB Page-ins
838 MB Page-outs
Diagnostics Information: ℹ️
Jan 1, 2015, 12:19:02 PM /Library/Logs/DiagnosticReports/iPhoto_2015-01-01-121902_[redacted].hang
Jan 1, 2015, 12:08:48 PM /Library/Logs/DiagnosticReports/AdobeReader_2015-01-01-120848_[redacted].hang
Jan 1, 2015, 12:08:47 PM /Library/Logs/DiagnosticReports/Safari_2015-01-01-120847_[redacted].hang
Dec 31, 2014, 04:20:24 PM Self test - passed
Dec 31, 2014, 03:43:36 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-154336_[redac ted].crash
Dec 31, 2014, 03:43:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-154327_[redac ted].crash
Dec 31, 2014, 03:43:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-154322_[redac ted].crash
Dec 31, 2014, 01:15:04 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-131504_[redac ted].crash
Dec 31, 2014, 01:15:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-131502_[redac ted].crash
Dec 31, 2014, 01:14:00 PM /Library/Logs/DiagnosticReports/WindowServer_2014-12-31-131400_[redacted].crashHi Lex
Its bizarre to still see cleanmymac on report below. It wasn't listed in applications, and I just found a couple of files that I deleted. Anyway, here is the report:
EtreCheck version: 2.1.5 (108)
Report generated 3 January 2015 12:18:56 GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2010) (Verified)
iMac - model: iMac11,2
1 3.2 GHz Intel Core i3 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM0
empty empty empty empty
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 21:51:10
Disk Information: ℹ️
WDC WD1001FALS-40Y6A0 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 999.01 GB (664.62 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 999.35 GB Online
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
TOSHIBA External USB 3.0 1 TB
EFI (disk2s1) <not mounted> : 210 MB
TOSHIBA EXT (disk2s2) /Volumes/TOSHIBA EXT : 999.86 GB (603.88 GB free)
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Hotspot Shield
[not loaded] com.anchorfree.tun (1.0.1) [Support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.2) [Support]
[loaded] jp.co.toshiba.driver.ToExtCmd (1.0.2) [Support]
Startup Items: ℹ️
AGMacFSWatcher: Path: /Library/StartupItems/AGMacFSWatcher
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[running] jp.co.Toshiba.autorun.plist [Support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[running] com.delicioussafari.DeliciousSafariAgent.plist [Support]
[running] com.epson.epw.agent.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.anchorfree.ajaxserver.plist [Support]
[running] com.backblaze.bzserv.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[running] com.backblaze.bzbmenu.plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
Backup & Storage UNKNOWNHidden (missing value)
Dropbox Application (/Applications/Dropbox.app)
Backup & Storage UNKNOWNHidden (missing value)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.1 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.3.8.1 [Support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
AdobePDFViewer: Version: 10.1.13 [Support]
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 [Support]
EPPEX Plugin: Version: 10.0 [Support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Safari Extensions: ℹ️
wrc [Installed]
iTube Studio [Installed]
3rd Party Preference Panes: ℹ️
Backblaze Backup [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Java [Support]
MacFUSE [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.01 GB Disk used: 334.39 GB
Destinations:
TOSHIBA EXT [Local]
Total size: 999.86 GB
Total number of backups: 17
Oldest backup: 2014-12-16 03:10:34 +0000
Last backup: 2015-01-03 11:23:40 +0000
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 334.39 GB X 3)
Top Processes by CPU: ℹ️
8% backupd
3% WindowServer
0% mds
0% fseventsd
0% bzserv
Top Processes by Memory: ℹ️
228 MB Safari
168 MB Mail
101 MB com.apple.WebKit.WebContent
69 MB Finder
69 MB WindowServer
Virtual Memory Information: ℹ️
87 MB Free RAM
1.18 GB Active RAM
1.11 GB Inactive RAM
737 MB Wired RAM
54.29 GB Page-ins
41 MB Page-outs
Diagnostics Information: ℹ️
Jan 2, 2015, 06:28:06 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-01-02-182806_[ redacted].cpu_resource.diag [Details]
Jan 1, 2015, 02:28:20 PM Self test - passed
Jan 1, 2015, 01:31:20 PM /Library/Logs/DiagnosticReports/iTunes_2015-01-01-133120_[redacted].hang
Jan 1, 2015, 01:16:02 PM /Library/Logs/DiagnosticReports/EtreCheck_2015-01-01-131602_[redacted].hang
Jan 1, 2015, 12:19:02 PM /Library/Logs/DiagnosticReports/iPhoto_2015-01-01-121902_[redacted].hang
Jan 1, 2015, 12:08:48 PM /Library/Logs/DiagnosticReports/AdobeReader_2015-01-01-120848_[redacted].hang
Jan 1, 2015, 12:08:47 PM /Library/Logs/DiagnosticReports/Safari_2015-01-01-120847_[redacted].hang
Dec 31, 2014, 03:43:36 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-154336_[redac ted].crash
Dec 31, 2014, 03:43:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-154327_[redac ted].crash
Dec 31, 2014, 03:43:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-154322_[redac ted].crash
Dec 31, 2014, 01:15:04 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-131504_[redac ted].crash
Dec 31, 2014, 01:15:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-131502_[redac ted].crash
Dec 31, 2014, 01:14:00 PM /Library/Logs/DiagnosticReports/WindowServer_2014-12-31-131400_[redacted].crash -
Outlook 2010 opening excel files in grey exel sheet/not correctly
Hi,
i have a user with a brand new install of Windows 7 64X and Office 2010 32X. The user is having the issue of when trying to open excel spread sheets from outlook that they open in a grey window and nothing in it. See attachedpicture
The user can preview the file fine in outlook, and if they save the file and open it it works fine. but when trying to open directly from outlook it opens in a grey window.
I have tired disabling all protected views in excel and word. i have removed all add ons from excel and outlook. and have run outlook in safe mode and still same results.
i have repaired office, and removed it and reinstalled it to no luck. I have found a work around, if i get outlook to start as "Run as administrator" then its works.
Any Help i would be greatful
Kind Regards
SFHi,
The most common cause is that Excel has been configured to ignore other applications. This is an option that is disabled by default but can be enabled to isolate the Excel working environment. When the option is enabled, you can only open Excel attachments
from within Excel itself.
To disable this option you can do the following:
Open Excel, click File -> Options -> Advanced-> General -> Untick "Ignore other applications that use Dynamic Data Exchange (DDE)" -> OK.
After setting this option, close Excel. Open the attachment in Outlook to check the result.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Convert Outlook 2010 emails + attachments to pdf
Looking for some help. We've upgraded to Office 2010 and are unable to convert emails and attachments from Outlook 2010 to pdf using Acrobat Pro 9, 10, or 11. This function was working with Outlook 2007 and Acrobat Pro 9. Any information on how to fix this would be helpful!
Thanks Anoop I was extremely needed to convert my Outlook emails to PDF including attachments and header portion. Before reading your post I also read an online discussion that indicates tips and tricks to complete conversion task without installing MS Outlook or any additional drivers & programs. I had read such type of discussion here http://www.pcvita.com/convert-outlook-emails-to-pdf-with-attachments.html by searching in google "PST to PDF". It resulted well and did required job precisely. Below is a glimps of GUI:
-
TRFC call are very slow going to SIEBEL (TCP/IP RFC problem)
Hi everyone,
we have a problem when testing a connection to a TCP/IP RFC. this is also related to IDOCS being pushed to SIEBEL end. the logon time is very slow.
not sure if this is on SAP end or on theirs. Could anyone give info on this? any would be appreciated.
Logon
48356 msec
Transfer of 0 KB
7 msec
Transfer of 10 KB
6 msec
Transfer of 20 KB
7 msec
Transfer of 30 KB
6 msec
we are also seeing a lot of IDOCs (SM58) that have status Text as "Transaction Recorded".Hi,
i've resolved problem 46029, but it remains loop problem in Oracle Bi Administration Tool. In addition, if in Answers I click on "Create Direct Request" I have results immediately. Otherwise if I submit a query on "Settings->Administration->Issue SQL, system goes in loop as in Administration Tool. At this point a begin to think that problem is at AWM creation cube step. In your opinion? What about your opinion? What other checks can I do, to resolve the situation?
P.S. If I submit the same query given from NQSQuery.log under SQL PLUS, it goes in loop.
P.S.2. I've tried all on a smaller cube. "Update Row Count" or "Retrieve Data" in Administration Tool now responds in acceptable time. I've deployed cube in Answers, and even in it , query returns in acceptable time. But it's a very small cube. For larger cubes situation is that explained. However, in this way, i think i can exclude all previous problems as cause of my issue. What do you think? However the problem remains. What can i do?
My trouble is that I have still deployed a month ago a cube which responds in two seconds even to complex queries :-). Since that moment, performance has been always worst. The only change i've made has been of execute procedure to have multiple catalogs (and rpds) on same machine...
Thanks
Giancarlo
Edited by: user5380662 on 4-mag-2010 6.55
Edited by: user5380662 on 4-mag-2010 7.25
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