Outlook 2010 painfully slow when sharing calendars

Hello - we are using Exchange Server 2003 with Outlook 2010 and one of the main admin assistants here shares MANY calendars. When she tries to open other calendars that she has been granted full rights to, the calendar will sit there on her screen
and say "Busy" for up to five minutes before it provides her with the details of each calendar entry. This is not an "every time" occurrence. But it does happen most times. And almost always there will be some type of significant delay.
Are there any settings on the Exchange server or within Outlook that could affect this? My concern is that she may be opening up too many simultaneous calendars or a bunch of calendars that total too many simultaneous entries.
Any thoughts? HELP!!!!!!

Hi,
Create a new profile to try if this issue fixed. No need to delete the old profile just yet, just make a new one to see if the problem is fixed.
If this fixes the problem, you can delete the old profile.
Sincerely

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It's recommended to download and install
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Hi Michael,
Please run Outlook under the safe mode to avoid some AVs and add-ins for testing.
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Please re-create profile to refresh the caches for testing.
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http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/outlook-2010-is-taking-forever-to-open-and-load/c4efcd45-ed61-4a97-9178-b1f1c02ca1e2
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Complete Outlook 2010 Lock-Up when accessing archive pst files

Hi,
I am having a real issue with Outlook 2010 (32 bit) and accessing archive pst files that are stored on a network share on our SBS server.
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Each user has a series of archive pst files that are stored on our server in a common location for ease, but since switching some users to Office 2010 we now have a major issue that if a user opens one of the archive pst files from its network location they
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Here is my 2 cents, a few years down the road from the original posting.
I had the same problem as the original poster... extremely slow .pst performance for a current archive folder.
I have a SBS 2008 system in place at this client. Ironically they acquired another small business and everyone moved in--along with all their data which lead to the following discovery.
Company A's SBS 2008 server was a bit tight on disk space so I talked them into setting up a second server to be primarily a file server.
I moved all of Company B's data --including lots of good old .PST archive files to sever #2.
I setup all Company B staff with a new mapped drive and had their Outlook 2010 clients open their old archive .pst mail from this mapped drive.
Current archive files, like the rest of Company A's staff, point to the SBS server via a UNC share \\server\Usershares\%username%\....I just like to keep consistency and this was how it was setup all along.
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a mapped network drive and they open fine. Even some archive files that are 15+ gigs in size (archives are named for each year--2006.pst etc).
So, either there is a problem hosting your .pst via UNC shares, or on a SBS server in general.
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Production Cube painfully slow when resolving partitioned data

Hi,
We have a few 10g cubes in our production environment on Unix servers. For the most part the users are very satisfied with the response time. Most are of a similar design Global Composites, compressed around 9 dimensions.
Recently we introduced a new cube and took advantage of the Parallell processing
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The load works fine 9million data rows loaded and aggregated in 2 hours. The problem we are having is in the response time to a query. It's fine when only 1 month is selected. When you select qtr and years the query becomes painfully slow. When selecting 1 measure for 1 month it takes about 15 seconds to return. When selecting the same measure for the year or qtr it takes about 6 minutes to return. The same is true when I run a report from the Olap worksheet using olap DML so i know that it has nothing to do with the front end or network.
Any ideas on what could be causing the bottleneck in summing the partitions or on how to diagnose the problem. Version is 10.2.0.2
There are only 7 months in the cube and it's 25gb.
thx
Mike
SQL> select xml_loadid, xml_recordid, xml_date, xml_message
2 from OLAPSYS.xml_load_log
3 where xml_loadid = 1006;
XML_LOADID XML_RECORDID XML_DATE XML_MESSAGE
1006 1 12-AUG-07 14:17:30 Job# AWXML$_1006 to Build(Refresh) Analytic Workspace RLCUBEMGR.ACP_MTH Submitted to the Queue.
1006 11 12-AUG-07 14:17:31 Started Build(Refresh) of RLCUBEMGR.ACP_MTH Analytic Workspace.
1006 12 12-AUG-07 14:17:31 Attached AW RLCUBEMGR.ACP_MTH in RW Mode.
1006 13 12-AUG-07 14:17:31 Started Loading Dimensions.
1006 14 12-AUG-07 14:17:33 Started Loading Dimension Members.
1006 15 12-AUG-07 14:17:33 Started Loading Dimension Members for A_FICO_MTH.DIMENSION (1 out of 8 Dimensions).
1006 16 12-AUG-07 14:17:34 Finished Loading Members for A_FICO_MTH.DIMENSION. Added: 27. No Longer Present: 0.
1006 17 12-AUG-07 14:17:34 Started Loading Dimension Members for A_GEN4_MTH.DIMENSION (2 out of 8 Dimensions).
1006 18 12-AUG-07 14:17:34 Finished Loading Members for A_GEN4_MTH.DIMENSION. Added: 11. No Longer Present: 0.
1006 19 12-AUG-07 14:17:34 Started Loading Dimension Members for A_LOC_MTH.DIMENSION (3 out of 8 Dimensions).
1006 20 12-AUG-07 14:17:44 Finished Loading Members for A_LOC_MTH.DIMENSION. Added: 22,887. No Longer Present: 0.
1006 21 12-AUG-07 14:17:44 Started Loading Dimension Members for A_MAKE_MTH.DIMENSION (4 out of 8 Dimensions).
1006 22 12-AUG-07 14:17:45 Finished Loading Members for A_MAKE_MTH.DIMENSION. Added: 59. No Longer Present: 0.
1006 23 12-AUG-07 14:17:45 Started Loading Dimension Members for A_PROD_MTH.DIMENSION (5 out of 8 Dimensions).
1006 24 12-AUG-07 14:17:45 Finished Loading Members for A_PROD_MTH.DIMENSION. Added: 31. No Longer Present: 0.
1006 25 12-AUG-07 14:17:45 Started Loading Dimension Members for A_SUBV_MTH.DIMENSION (6 out of 8 Dimensions).
1006 26 12-AUG-07 14:17:45 Finished Loading Members for A_SUBV_MTH.DIMENSION. Added: 3. No Longer Present: 0.
1006 27 12-AUG-07 14:17:45 Started Loading Dimension Members for A_TERM_MTH.DIMENSION (7 out of 8 Dimensions).
1006 28 12-AUG-07 14:17:45 Finished Loading Members for A_TERM_MTH.DIMENSION. Added: 12. No Longer Present: 0.
1006 29 12-AUG-07 14:17:45 Started Loading Dimension Members for A_TIME_MTH.DIMENSION (8 out of 8 Dimensions).
1006 30 12-AUG-07 14:17:45 Finished Loading Members for A_TIME_MTH.DIMENSION. Added: 11. No Longer Present: 0.
1006 31 12-AUG-07 14:17:45 Finished Loading Dimension Members.
1006 32 12-AUG-07 14:17:45 Started Loading Hierarchies.
1006 33 12-AUG-07 14:17:45 Started Loading Hierarchies for A_FICO_MTH.DIMENSION (1 out of 8 Dimensions).
1006 34 12-AUG-07 14:17:46 Finished Loading Hierarchies for A_FICO_MTH.DIMENSION. 1 hierarchy(s) STANDARD Processed.
1006 35 12-AUG-07 14:17:46 Started Loading Hierarchies for A_GEN4_MTH.DIMENSION (2 out of 8 Dimensions).
1006 36 12-AUG-07 14:17:47 Finished Loading Hierarchies for A_GEN4_MTH.DIMENSION. 1 hierarchy(s) STANDARD Processed.
1006 37 12-AUG-07 14:17:47 Started Loading Hierarchies for A_LOC_MTH.DIMENSION (3 out of 8 Dimensions).
1006 38 12-AUG-07 14:18:03 Finished Loading Hierarchies for A_LOC_MTH.DIMENSION. 5 hierarchy(s) DLRGRP, RGNDLRGRP, RGNSTATE, STANDAR
D, STATE Processed.
1006 39 12-AUG-07 14:18:03 Started Loading Hierarchies for A_MAKE_MTH.DIMENSION (4 out of 8 Dimensions).
1006 40 12-AUG-07 14:18:03 Finished Loading Hierarchies for A_MAKE_MTH.DIMENSION. 1 hierarchy(s) STANDARD Processed.
1006 41 12-AUG-07 14:18:03 Started Loading Hierarchies for A_PROD_MTH.DIMENSION (5 out of 8 Dimensions).
1006 42 12-AUG-07 14:18:03 Finished Loading Hierarchies for A_PROD_MTH.DIMENSION. 2 hierarchy(s) NEWUSED, STANDARD Processed.
1006 43 12-AUG-07 14:18:03 Started Loading Hierarchies for A_SUBV_MTH.DIMENSION (6 out of 8 Dimensions).
1006 44 12-AUG-07 14:18:03 Finished Loading Hierarchies for A_SUBV_MTH.DIMENSION. 1 hierarchy(s) STANDARD Processed.
1006 45 12-AUG-07 14:18:03 Started Loading Hierarchies for A_TERM_MTH.DIMENSION (7 out of 8 Dimensions).
1006 46 12-AUG-07 14:18:04 Finished Loading Hierarchies for A_TERM_MTH.DIMENSION. 1 hierarchy(s) STANDARD Processed.
1006 47 12-AUG-07 14:18:04 Started Loading Hierarchies for A_TIME_MTH.DIMENSION (8 out of 8 Dimensions).
1006 48 12-AUG-07 14:18:04 Finished Loading Hierarchies for A_TIME_MTH.DIMENSION. 1 hierarchy(s) STANDARD Processed.
1006 49 12-AUG-07 14:18:04 Finished Loading Hierarchies.
1006 50 12-AUG-07 14:18:04 Started Loading Attributes.
1006 51 12-AUG-07 14:18:04 Started Loading Attributes for A_FICO_MTH.DIMENSION (1 out of 8 Dimensions).
1006 52 12-AUG-07 14:18:04 Finished Loading Attributes for A_FICO_MTH.DIMENSION. 2 attribute(s) LONG_DESCRIPTION, SHORT_DESCRIPTION
Processed.
1006 53 12-AUG-07 14:18:04 Started Loading Attributes for A_GEN4_MTH.DIMENSION (2 out of 8 Dimensions).
1006 54 12-AUG-07 14:18:04 Finished Loading Attributes for A_GEN4_MTH.DIMENSION. 2 attribute(s) LONG_DESCRIPTION, SHORT_DESCRIPTION
Processed.
1006 55 12-AUG-07 14:18:04 Started Loading Attributes for A_LOC_MTH.DIMENSION (3 out of 8 Dimensions).
1006 56 12-AUG-07 14:18:11 Finished Loading Attributes for A_LOC_MTH.DIMENSION. 11 attribute(s) A_DEALER_AMERICREDIT_IND, A_DEALER_E
CONTRACTING_IND, A_DEALER_MARKET_SEGMENT, A_DEALER_ONEGAP_IND, A_DEALER_RESERVE_PLAN, A_DEALER_RETAIL_SALES_AGR_APV, A_D
EALER_SEGMENT, A_DEALER_STATUS_CD, A_FLOOR_PLAN_PROVIDER_NAME, LONG_DESCRIPTION, SHORT_DESCRIPTION Processed.
1006 57 12-AUG-07 14:18:11 Started Loading Attributes for A_MAKE_MTH.DIMENSION (4 out of 8 Dimensions).
1006 58 12-AUG-07 14:18:11 Finished Loading Attributes for A_MAKE_MTH.DIMENSION. 2 attribute(s) LONG_DESCRIPTION, SHORT_DESCRIPTION
Processed.
1006 59 12-AUG-07 14:18:11 Started Loading Attributes for A_PROD_MTH.DIMENSION (5 out of 8 Dimensions).
1006 60 12-AUG-07 14:18:11 Finished Loading Attributes for A_PROD_MTH.DIMENSION. 2 attribute(s) LONG_DESCRIPTION, SHORT_DESCRIPTION
Processed.
1006 61 12-AUG-07 14:18:11 Started Loading Attributes for A_SUBV_MTH.DIMENSION (6 out of 8 Dimensions).
1006 62 12-AUG-07 14:18:11 Finished Loading Attributes for A_SUBV_MTH.DIMENSION. 2 attribute(s) LONG_DESCRIPTION, SHORT_DESCRIPTION
Processed.
1006 63 12-AUG-07 14:18:11 Started Loading Attributes for A_TERM_MTH.DIMENSION (7 out of 8 Dimensions).
1006 64 12-AUG-07 14:18:11 Finished Loading Attributes for A_TERM_MTH.DIMENSION. 2 attribute(s) LONG_DESCRIPTION, SHORT_DESCRIPTION
Processed.
1006 65 12-AUG-07 14:18:11 Started Loading Attributes for A_TIME_MTH.DIMENSION (8 out of 8 Dimensions).
1006 66 12-AUG-07 14:18:12 Finished Loading Attributes for A_TIME_MTH.DIMENSION. 2 attribute(s) LONG_DESCRIPTION, SHORT_DESCRIPTION
Processed.
1006 67 12-AUG-07 14:18:12 Finished Loading Attributes.
1006 68 12-AUG-07 14:18:12 Finished Loading Dimensions.
1006 69 12-AUG-07 14:18:12 Started Updating Partitions.
1006 70 12-AUG-07 14:18:12 Finished Updating Partitions.
1006 71 12-AUG-07 14:18:26 Detached AW RLCUBEMGR.ACP_MTH.
1006 72 12-AUG-07 14:18:26 Starting Parallel Processing.
1006 10073 12-AUG-07 14:18:27 Attached AW RLCUBEMGR.ACP_MTH in MULTI Mode.
1006 10074 12-AUG-07 14:18:27 Started Load of Measures: V_APP_RECEIVED, V_APP_APPROVED, V_APP_COUNTERED, V_APP_CANCELLED, V_APP_DECISIONE
D, V_BKD_UNIT, V_BKD_DOLLAR, V_OS_UNIT, V_OS_DOLLAR, V_DELQ_UNIT, V_DELQ_DOLLAR, V_CHGOFF_UNIT, V_CHGOFF_DOLLAR, V_REPO_
UNIT, V_DLRRSVUNEARN from Cube ACPMTH.CUBE. DEFAULT Partition.
1006 10075 12-AUG-07 14:18:42 Finished Load of Measures: V_APP_RECEIVED, V_APP_APPROVED, V_APP_COUNTERED, V_APP_CANCELLED, V_APP_DECISION
ED, V_BKD_UNIT, V_BKD_DOLLAR, V_OS_UNIT, V_OS_DOLLAR, V_DELQ_UNIT, V_DELQ_DOLLAR, V_CHGOFF_UNIT, V_CHGOFF_DOLLAR, V_REPO
UNIT, VDLRRSVUNEARN from Cube ACPMTH.CUBE. DEFAULT Partition. Processed 0 Records. Rejected 0 Records.
1006 10076 12-AUG-07 14:18:42 Started Auto Solve for Measures: V_APP_APPROVED, V_APP_CANCELLED, V_APP_COUNTERED, V_APP_DECISIONED, V_APP_
RECEIVED, V_BKD_DOLLAR, V_BKD_UNIT, V_CHGOFF_DOLLAR, V_CHGOFF_UNIT, V_DELQ_DOLLAR, V_DELQ_UNIT, V_DLRRSVUNEARN, V_OS_DOL
LAR, V_OS_UNIT, V_REPO_UNIT from Cube ACPMTH.CUBE. DEFAULT Partition.
1006 90112 12-AUG-07 16:09:33 Running Jobs: AWXML$_1006_577, AWXML$_1006_578. Waiting for Tasks to Finish...
1006 90113 12-AUG-07 16:18:57 Finished Parallel Processing.
1006 90114 12-AUG-07 16:18:57 Completed Build(Refresh) of RLCUBEMGR.ACP_MTH Analytic Workspace.
SQL> COLUMN DBMS_LOB.GETLENGTH(AWLOB) HEADING "Bytes";
SQL> SELECT EXTNUM, SUM(DBMS_LOB.GETLENGTH(AWLOB)) FROM AW$acp_MTH GROUP BY EXTNUM;
EXTNUM SUM(DBMS_LOB.GETLENGTH(AWLOB))
1 5715538444
3 3758960128
2 3758960128
0 1.1173E+10
4 2295138076

Watrost makes some very valid points and you should review the suggestions he has made.
In addition I would like to add the following. When deciding on how and when to use partitioning and parallel processing I would suggest considering these points:
1) The partition dimension - most people partition on time, probably because all the examples I have seen in this area show this as if it were the "normal" method. Using time is a good idea if you want to perform some form of rolling time window and need to quickly and easily drop data for a specific time period. However, partitioning does impact on query performance and you need to balance the needs of "ease of maintenance" against query performance for your users. Once you have selected a level to use as the partition key you will notice on the Summary tab that levels above this key are in fact grayed out and cannot be selected. As Watrost points out, the partition key in effect becomes your top level of pre-aggregation. All other levels are summed at query time. This is normally ok, but for a 9 dimensional model it means you have no summary levels computed across any of your other 8 dimensions for levels above the partition key. This will have a serious impact on your query performance.
2) Parallel processing - many people seem to implement partitioning in the expectation that their cubes will aggregate more quickly. In most cases this can be true but there are many factors to consider. To be really effective you need to have multiple CPUs, and you should set the number of parallel jobs to a maximum of No of CPUs-1. For some reason I have seen many DBAs just randomly pick a number for this value that greatly exceeds the number of CPUs and then wonder why their cube build takes such a long time. I would start by using the No of CPUs/2 and scaling up to No of CPUs-1 to determine the sweet spot for your system based on resources. Don't forget it is not just CPUs that are important in this situation you also need fast disks as I/O contention can occur very easily.
3) Partial vs Full aggregation - If you upgrade to the latest 10.2.0.3 patcheset and apply the OLAP A Patch as well (available from Metalink) which will allow you to take advantage of partial aggregation features. When loading data into a cube you should only aggregate data for incoming values rather than re-aggregating data for the whole cube. Although AWM does provide a radio button to control this on the second page of the maintenance wizard it is only with the above patchsets that this actually works.
4) Sortarea size : check your sortarea size. Typically, this is set very small in most instances and OLAP operations are very sort intensive. Therefore, increasing this to 1M or higher can have a significant impact on load performance.
5) Monitoring Builds - There are some free performance views you can download from OTN that will help you monitor what is happening during a build. See the link for SQL Scripts for OLAP DBAs and the associated readme at:
http://www.oracle.com/technology/products/bi/olap/OLAP_DBA_scripts.ZIP
http://www.oracle.com/technology/products/bi/olap/OLAP_DBA_README.htm
I would look at the views AW_WAIT_EVENTS, OLAP_PGA_USE and AW_LONGOPS as well as generally monitoring your instance via OEM using the ADDM reports that can be generated. These will help you discover performance bottlenecks in your system
Now for the dilemma - parallel processing vs partitioning. Most people would agree that partial aggregation is a good idea as there is no need to re-aggregate a complete cube when there have been no changes to the dimensions/hierarchies and you are loading data for just the current month. But if you partition by month you will never get parallel processing because you will only be aggregating data within a single partition and for parallel processing to occur aggregation must occur across multiple partitions. What it does mean is that the time take for each load and partial aggregation should be consistent which makes it easy to plan.
If this is proving to be a significant problem then it is possible to use partitioning and generate a fully solved cube. In 11g this will be resolved using a new aggregation feature. For 10gR2 it is possible to create this type of solution. In fact I have just re-designed a customers physical data model to reduce the query time for one of their main user reports from 14 minutes to 10 seconds. The problem was the query accessed the data within the partition that was not aggregated.
It is quite a simple process and does not change your current logical data model. Quite simply you create a surrogate partition dimension with only one two levels - All and "Level 1". Partition on "Level 1". If you are using time, which most people do, level 1 contains all the values for all months, all quarters and all years. Next create a source table that contains using GROUPING SETS to compute totals for months, quarters and years only for base levels across all your other dimensions. This will created an embedded total fact table for your surrogate time dimension.
In the mapping editor, map the surrogate time dimension column in the fact table to your surrogate dimension "Level 1". In the Rules tab within AWM set the aggregation for this surrogate dimension to "Do not Aggregate". Load your data.
In your existing cube you replace your existing stored measures with calculated measures, using the same name, that point to the new physical cubes via a QDR from the standard time dimension to the surrogate time dimension.
Hope this helps.
Keith Laker
Oracle EMEA Consulting
BI Blog: http://oraclebi.blogspot.com/
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Message recall outlook 2010 greyed out for shared mailboxes

Hello,
Can anyone advise if it's possible to recall a message sent from a shared mailbox? The user has full access permissions to the shared mailbox but the 'recall this message' option is greyed out.
We have installed the hotfix below but it says the update is already installed on the system?
http://support.microsoft.com/kb/2475877/en-gb
This is using Windows 8, Outlook 2010 32bit and Exchange 2007 SP3.

Hi,
Recall message is an Outlook feature. Actually, we have a dedicated support team regarding the Microsoft Office Outlook. I recommend you ask your question on our Outlook forum which is staffed by more experts specializing in this kind of problems. Thanks
for your understanding.
For your convenience:
http://social.technet.microsoft.com/Forums/office/en-US/home?forum=outlook
Hope it helps.
If you have any problem with Exchange server, welcome to our Exchange forum.
Best regards,
Amy Wang
TechNet Community Support

Exchange 2003 + Outlook 2010 hangs if deleted shared mailbox exists into profile

Environment - Exchange 2003 + Outlook 2010 published via Citrix
We recently did the cleanup of shared mailboxes which are no longer needed. However post our activity we found that many users are reporting that their Outlook is hanging for a long time during startup and it continues while working on outlook. Upon investigation
we found that their Outlook profile was having 1 or 2 shared mailboxes listed which were deleted from organization. As soon these shared mailboxes were removed from profile the Outlook started working fine.
Is this know issue of Outlook and if any hotfix available for same, I have already checked the 'download shared folder' option which isn't selected.
Absar

Hi,
Maybe the issue is related to the default behavior in Outlook.
How about try the following:
http://support.microsoft.com/kb/982697
Best regards,
Rex Zhang
TechNet Community Support

Outlook 2010 Certificate Alert when connecting to Exchange 2010 Server

Hi,
I am receiving the below security alert when launching a domain joined Outlook 2010 client;
The security certificate was issued by a company you have not chosen to trust
This is a self-signed certificate on the CAS server role which is separate to the Hub and Mailbox. Unless something is completely screwed, Outlook 2007 against Exchange 2007 had no issues with domain joined machines and self-signed certificates.
The following KB article explains the same issue http://support.microsoft.com/default.aspx/kb/2006728 but this is a native Exchange 2010 environment with no previous versions of CAS roles.
Any help appreciated.
Cheers

Hi,
Yes, when internal user try to use outlook to connect exchange Server, outlook will try to find the e-mail address and exchange server name from AD. After that it will look for SCP and then find the correct the autodiscover server to connect, retrieve settings.
So during the process of connecting to exchange server, it will have to use autodiscover to connect and retrieve user settings. So certificate regard to autodiscover will cause the issue.
I’d like to share the process of how internal outlook user connect to exchange server.
1.    Automatically retrieve e-mail address from Active Directory if domain joined machine.
2.    Retrieve Exchange Server name if found and store for later.
3.    Look for SCP objects or SCP pointer objects that correspond to user’s e-mail address, and find the correct Autodiscover server to connect to; then connect and retrieve settings.
4.    If previous step fails, attempt DNS discovery of Autodiscover XML (allowing for 10 redirects).
a.    HTTPS POST: https://DOMAIN/autodiscover/autodiscover.xml
b.    HTTPS POST: https://autodiscover.DOMAIN/autodiscover/autodiscover.xml
c.    HTTP GET: http://autodiscover.DOMAIN/autodiscover/autodiscover.xml (only to follow redirects, not to get settings)
d.    DNS SRV lookup: _autodiscover._tcp.DOMAIN (only to follow the redirect the SRV record points to)
5.    If previous step fails, attempt local XML discovery and use XML found on the local machine if applicable.
6.    If previous step fails but an Exchange Server name is found in step 2, configure Exchange account based on Exchange Server name.
7.    If previous step is not applicable, attempt Common Settings Discover, as described in the next section.
More related information to share with you:
Security warning when you start Outlook 2007 and then connect to a mailbox that is hosted on a server that is running Exchange Server 2007 or Exchange Server 2010: "The name of the security certificate is invalid or does not match the name of the site"
http://support.microsoft.com/kb/940726
Regards,
Xiu

XP computer painfully slow when latest Firefox is installed

I have a win vista computer which has worked for years and run Firefox fine, Two weeks ago I upgraded firefox as usual and Firefox became painfully slow. A nerdy friend tried reloading the latest Firefox and concluded Firefox was much slower than Explorer or than Opera. My wife is very unhappy. What do I do now?

Well you could start with giving us the troubleshooting information from the Firefox installation that's having problems<br>
*Click the Firefox button at the top left, then click the ''Help'' menu and select ''Troubleshooting Information'' from the submenu. If you don't have a Firefox button, click the Help menu at the top and select ''Troubleshooting Information'' from the menu.
Now, a new tab containing your troubleshooting information should open.
*At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
*Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.

Outlook:Mac 2011 Slow When Switching to Contacts

I am having problems with Outlook Mac. I am on a 1.7 GHz i5 4GB Macbook Air. When I switch from mail or calendar to contacts, the spinning wheel goes for about 15 seconds before I can search a contact. I can seach for a contact just fine using spotlight, but I am not accustom to this and am using it more as a workaround. I have about 3,000 contacts so I don't think this is some sort of volume issue. On spotlight, it searches fast, just if I click on contacts while in Outlook does it seem to take forever before I can start searching. Once I'm past the 15 seconds of waiting, it operates as one would expect. if I click on calendar or mail and then right back to contacts, I'll need to wait again. Has anyone experienced this? Any suggestions on how to resolve it?
Thanks, Stephen

It has been quite some time since this question has been asked, and like many others, I have scoured the net looking for a solution and I believe that I have found one.
I deleted the Outlolok preferences out of ~/Library/Preferences and restarted Outlook. Behold, the problem was gone. Until I switched the sorting of the Contacts from the default "Name" to "Last Name". When I did that, the problem came back. In fact, if I changed the sorting to anything other than "Name", the delay would reappear. I tested this on three different MacBooks and the results were replicated across all three.
If you are still having this problem, check to see how your contacts are sorted. It would be interesting to know if this "fix" helps anyone else.

Outlook 2010 painfully slow when sharing calendars

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