Outlook 2010 search for contacts of connected account

Hello.
My client has one issue: they can search contacts in their exchange account but the results don't return contacts from an account that she is authorized to (she can see emails from this other account). She doesn't remember what triggered it she just said
it stopped working. The other person has Mac. How do you enable or troubleshoot search shared contacts from connected accounts?
She is using Windows 8 and Outlook 2010 and they have internal exchange server 2007. I have seen this post: http://social.technet.microsoft.com/Forums/en-US/0403a096-49b1-4a87-a34f-44566c9cf9ab/outlook-2010-searching-a-shared-users-contacts?forum=outlook
where it points me to another site but it doesn't say what the problem could be if you can't search from shared contacts.

Hi,
Is the user searching within the shared Contacts folder?
Switch to Outlook Online Mode and search, does the issue persist?
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install Configuration
Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office programs.

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Hi
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x86
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@=""
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@="{83287C5A-4D30-4708-8C97-C65CE31FA8D0}"
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@="{83287C5A-4D30-4708-8C97-C65CE31FA8D0}"
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092210A\""
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\14.0\CVH\Click2runWDSProxy]
@="{83287C5A-4D30-4708-8C97-C65CE31FA8D0}"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\14.0\CVH]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\14.0\CVH\Click2RunFilterPack]
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[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\14.0\CVH\Click2runOutlookProxies]
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[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\14.0\CVH\Click2runOWSSuppProxies]
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while if I try to logon, the error look like below:
Cannot open your default e-mail forlders. You must connect to microsoft exchange with the current profile before you can synchronuze your folder with your outlook data file (.ost).
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Hello,
What server does “outlook.domain.com” and “autodiscover.domain.com” point to, Exchange 2013 FE or 2010 CAS?
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Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Simon Wu
TechNet Community Support

Windows/Outlook 2010 Search quits company wide

Digital Man wrote:
Any recent, common updates to these machines???That's hard for me to answer because we don't use a Windows Update service on any of our DCs. All machines are set to update weekly at 3am on Wednesdays via group policy. So, yes, I would assume so. I am pulling a list of the installed updates on the machines via wmic at the moment. I will update when I have more details.

So, two weeks ago, a few users contact our helpdesk stating their outlook 2010 stopped returning results in instant search. Having them click on "Search all mail items" didn't produce any results either. So, we rebuilt their OST files by blowing away everything under c:\users\USERNAME\appdata\local\microsoft\outlook\. Once outlook rebuilt their mailbox, search appeared to work again.Side note -- All of our users are forced to 'Cached Exchange Mode'.Last week, a few more users (1-2 /day) start reporting that their email boxes are no longer returning results during search. Now I find out that some of these users are also having trouble searching through Windows Search in the start menu.Steps taken to resolve the issue on a per computer basis:RestartContol Panel - Indexing Options -- rebuild index & tell search to dig deeper into pst and...
This topic first appeared in the Spiceworks Community

Outlook 2010 search missing emails

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Hi,
Firstly, I suggest you exit Outlook and restart your computer. When you start Outlook again, verify that Outlook is indexing your items properly by doing the following:
On the
Tools menu, point to Instant Search, and then click
Indexing Status.
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Verify that the number of items in the
Indexing Status dialog box has increased. If the number has not increased, you must wait until indexing is complete for the results.
If it still not work, the next step is to rebuild your search catalog. The search catalog is a file where all of your Outlook and Microsoft Windows items are indexed.
To rebuild your search catalog, do the following:
Exit Outlook.
In Microsoft Windows, click the
Start button, and then click Control Panel, double-click
Indexing Options
Click
Advanced.
Click
Rebuild.
Restart Outlook.
If all of these options don't solve this issue completely, I think you can create a new outlook profile to have a try.
Click
Start, point to Settings, and then click
Control Panel.
Double-click the
Mail icon.
In the
Mail Setup dialog box, click Show Profiles.
If you want to be able to select a specific profile each time you start Outlook, click the
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Add.
In the
New Profile dialog box, under Profile Name, type a descriptive name for the new profile, and then click
OK.
In the
E-mail Accounts dialog box, select Add a new e-mail account in the e-mail options, and then click
Next.
Click the type of server that your e-mail account works with, and then click
Next.
Complete all of the required fields, including those that are on the tabs that appear after you click
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I cannot make my Outlook 2010 calendar/tasks/contacts sync with the calendar on my iPhone 5, I cannot make my Outlook 2010 calendar sync with the calendar on my iPhone 5

I have wasted so many hours trying to make this work and researching Apple support. Nothing works so I am hoping to get an answer here.
First of all, here is what I am using:
Windows 7 32 bit
Outlook 2010
iPhone 5 and iPad 3
iOS 7.0.2 on both devices
I have downloaded the iCloud app for my Windows computer and checked that it sync my contacts, calendar, and tasks. I have enabled iCloud on my phone for contacts, calendars and tasks. I have not been able to get anything to sync. My iCloud calendar appears in Outlook but everything is grayed out. I see the iCloud reminders under my tasks tab but there is nothing listed.
I have uninstalled and reinstalled iCloud on my Windows computer. I have turned off the calendars, tasks, and contacts sync under iCloud on my phone and turned them back on - nothing. I have restarted my computer and iPhone - nothing. Same results with my iPad - nothing.
Additionally, I have gmail as my personal email; also am forced to use Good for Enterprise for my work email.
I am at my wits end. I finally ended up syncing today with the USB cable via iTunes but the whole point behind iCloud is to be able to sync wirelessly.
ANY help would be greatly appreciated.

Hello there janis143,
Thank you for using Apple Support Communities.
It sounds like after the recent iOS update, your Outlook content is no longer syncing properly to your phone.
I found this article named:
iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Windows
http://support.apple.com/kb/HT1692
I recommend the troubleshooting steps therein.
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Windows 7 x64 - outlook 2010 - search does not work

Hi,
I have a sbs 2011 essentials, and 5 workstations win 7 pro 64 bits.
On one of these Workstation (and not the others), searching for a text in mails in Outlook doesn't work. System tells indexing is in progress. No text can be found (even the sender of a mail displayed on the screen).
Antivirus is MS Security Essentials. The mailbox is not very big.
No Windows live account, mails are stored on the LAN (sbs server).
=> Indexing status: shows everything is indexed (0 remaining).
=> delete/rebuild index then reboot: no change.
=> tried chkdsk /f: no change (and no error found)
=> deleted temp files. No change.
=> checked indexed contents. Outlook, office Note, and a few (small folders). Appdata is excluded from c:\users.
=> Tried when disabling Security Essentials Real-Time protection, no change.
It seems that either text indexing blocks / freezes on a file (perhaps the last one, perhaps due to something else like Antivirus), either doesn't tell Outlook/Windows that indexing is finished.
Is there any way to see where this indexing tool stops? To force it to continue, ...?
Regards,
Alain
Alain Bourgeois

Hi,
Regarding the issue here, Please first take an attempt to repair your Outlook personal folder file (.pst) :
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We might also take a try to reinstall the Windows Search feature:
If your installation of Windows Search got damaged, we can remove and reinstall it in the following way.
Control Panel-> Programs-> Turn Windows features on or off
Deselect: Windows Search
Press OK and wait until the installer is finished.
Reboot your computer.
Repeat the above steps to enable it again.
If still have troubles with outlook search, we may need to take a look in the Event Viewer and look for any errors logged by the “Search” or “Microsoft Outlook”, And if they are not helpful to you, please post them back in together
and we will help you troubleshoot it.
In addition, we might consider seek help in the forum below regarding outlook issues:
Outlook IT pro discussions
http://social.technet.microsoft.com/Forums/office/en-US/home?forum=outlook
Hope this may help
Best regards
Michael Shao
TechNet Community Support

Outlook 2010 search for contacts of connected account

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