Outlook 2010 send/receive problems

when trying to send/receive, receive error message "not implemented"

Also try to reset your srs-file to check if it helps. See:
http://www.msoutlook.info/question/164
This issue also occurs if Outlook installation itself is broken. Try to
run a repair of your Office installation to check the result. Same scenario and solution described here:
http://www.msoutlook.info/question/825
Best Regards,
Steve Fan
TechNet Community Support

Similar Messages

Outlook 2010 Send/Receive Issue

I have Windows. Office 2010. Norton Internet Security.
Microsoft Windows 8 x64 Business Edition (Build 9200)
Dell Inc. Inspiron 7720
iTunes 11.0.4.4
QuickTime 7.7.4
FairPlay 2.4.14
Apple Application Support 2.3.4
Using Outlook 2010, pop email addresses, if I edit a email in the outbox, it will get stuck there and not send. No errors. However, when i disable the iTunes outlook com add-in, it works as it should.
There is a bug in iTunes & Outlook 2010.

Hi,
The user can’t send/receive any emails, not just can’t forward emails to his phone, right? If I’ve misunderstood something, please feel free to let me know.
Did he forward emails to his phone with Outlook rules?
Did he get any error message or the outgoing emails just stuck in Outbox?
Can he send/receive emails from web access? If not, please contact the user’s ISP to help resolve the problem.
If web mail works fine, we can follow the steps below to troubleshoot the issue on Outlook side:
1. Please check if Outlook shows Disconnect on the bottom of the Window. Hold Ctrl key and right click on the Outlook icon on the tray, click Connection Status to check if your email account is disconnected.
2. If the user installed any security programs, please temporarily turn off them to check the result.
3. Try to reset Send/Receive settings to check the result. To do this, go to
C:\Users\%username%\AppData\Roaming\Microsoft\Outlook\
Locate the <profilename>.srs file and rename it to
<profilename>.old and restart Outlook to check the result.
4. If above not working, please try to create a new mail profile and setup the email account in the new profile to check the result.
http://support.microsoft.com/kb/829918
Hope this helps.
Regards,
Steve Fan
TechNet Community Support

Outlook 2010 Send & Receive Error 0x8DE00002

I need assistance in resolving the below error please:
'reported error (0x8DE00002) : 'There is an error synchronizing your mail account. Please verify your account is configured
correctly by first accessing your mail on the web. Error: 4102. Client. For nested folders, parent must be declared before child. '
I have no idea what this means or where to go and fix the problem. Too many hours lost already.
thank you :)

Hi,
Firstly, I would like to ask what’s the account type do you use?
Based on my experience, this error code mostly occur when you using Windows Live Account on Outlook. If this is the case, I suggest we firstly refer to the following article:
http://answers.microsoft.com/en-us/office/forum/office_2007-outlook/error-code-4201-and-8de00002-not-receiving/a88761f0-9ca5-48a0-bf6f-a15ea73b55c2
Thanks,
Simon Wu
TechNet Community Support

Exchange Server 2010 - Problem configuring my server 2008 so my clients can use Outlook to send/receive e-mails

Hi,
I am new to the servers and domains stuff. Therefore i have setup succesfully a Server 2008 R2 server with AD, DHCP, DNS roles installed. I configured the roles as i wanted and then i installed Exchange Server 2010 so the clients can use Outlook to send
receive mails in and out of the domain.
I can send/receive mails inside the domain (disalfa.com) but i cannot send/receive mails outside the domain. I configured the Exchange properly, i am sure of that. I am 99,9% i did something wrong with the DNS (A records, MX records, etc.).
Also is there something i must do from the control panel of the site i purchased the domain name and the mails?
Can someone guide me so i can manage to work this out?
Server 2008 - 192.168.1.250
Registered Domain - disalfa.com
Thank you in advance

Hi ,
I recommend you refer to the following article to configure your external mail flow:
Configure Internet Mail Flow Directly Through a Hub Transport Server
Prerequisites
Register MX resource records for all accepted domains in a public domain name system (DNS) server. Consult the documentation of your DNS provider for information about how to register MX records for your domain. Detailed procedures about how to complete
this step are outside the scope of this topic.
Configure network gateways to allow SMTP traffic to and from the Hub Transport server. Consult the documentation for your network routers and firewalls for information about how to route SMTP traffic to and from the Hub Transport server. Detailed procedures
about how to complete this step are outside the scope of this topic.
Best regards,
Niko Cheng
TechNet Community Support

ICloud email account and Outlook 2010 - can receive but not send email

I've set up Outlook 2010 with iCloud email account. I receive email, but cannot send. Get the message "You don't have permission..., right-click and make default..." Which I have done. Still doesn't work.
Can anyone help ?
Thanks in advance.

It is possible that your Internet service provider requires you to send on a certain port with a certain name.
The outgoing server name should start with imap...
If you have a service that requires you to send via a different server - then use that server to send, but log on to it with your usual name (for example you might send from an AT&T Yahoo! server on the ports they recommend if you have AT&T DSL and login with something like [email protected] for the outgoing server - but you can probably still set the From Address to [email protected]). Actually I haven't needed to make this change for my iCloud account, but the change I did have to make was to change the outgoing server name from p08.imap... to imap... - the iCloud client software did not install the right incoming or outgoing mail server names.
If that fails - set up a New Outlook.pst file - from the file menu.

Send/Receive problem in Outlook for Mac 2011

Ever since I installed Lion and iCloud my Outlook for Mac application will not receive mail unless I manully click the Send/Receive button. I have checked the schedule button under Preferences.
Prior to the installation of Lion and iCloud I received mail automatically.
ANy ideas for settings?

Hi. I had same problem. All you need is to change outgoing and incoming servrrs. I had smtp.me.com and mail.me.com instead of smtp.mail.me.com and imap.mail.me.com, as described here http://support.apple.com/kb/HT4864
It was working up to yesterday. You may need just change servers names in account options in outlook. Be ready to full message database rebuilding

BUG - Outlook 2010 'send as' permissions - Workaround within

issue : when a user attempts to 'send as' another mailbox, the email fails with Undeliverable message:
"You can't send a message on behalf of this user unless you have permission to do so. Please make sure you're sending on behalf of the correct sender, or request the necessary
permission. If the problem continues, please contact your helpdesk ".
This error only occurs once the email address has been cached (ie: 2nd attempt to 'send as' a user). Permissions are correct as 'send as' worked fine when using outlook 2007. upgrading
a client to outlook 2010 results in the above error.
scope : outlook 2010 clients with exchange 2007/2010 (appears to be client related, not exchange server). windows updates as of 22-dec-2010 have not resolved this.
workaround : Cached Exchange Mode is ENABLED. Disabling this and restarting outlook resolves this issue. (Outlook 2010 > File > Account settings > Account settings... > double click the default account on the 'EMAIL' tab > untick
'used cached exchange mode'.)
i hope this helps other people; i've been googling for a resolution to this issue since beta/RC. now i've got office 2010 RTM the issue was still present. no forums/blogs could
shed light on this issue.
Is this the correct way to report bugs, or is there another way? i've tried connect.microsoft.com, but theres no "accepting bugs" for the outlook/office suite.

Nothing particularly useful in that thread either:
by: busbarPosted on 2010-06-07 at 08:12:05ID: 32933664
1) looks like you have an issue with the DC plesae check it
2) restart the information store and system attendant to speed it.
3) send as is managed using send as permissions in the EMC
http://technet.microsoft.com/en-us/library/bb676368.aspx
by: totallytontoPosted on 2010-06-07 at 08:45:34ID: 32934043
dont amend the settings in active directory for exchange 2010 servers. use the exchange management console> recipient config>mailbox and use 'manage send as permission' in the right pane.
by: SatyaPathakPosted on 2010-06-07 at 11:55:55ID: 32935929
Its looks like permission issue.
Go through .
http://blog.nick.mackechnie.co.nz/post/2009/11/20/Exchange-2010-Active-Sync-Issue.aspx
http://social.technet.microsoft.com/Forums/en/exchange2010/thread/b28ea96a-8458-4ec8-87a8-66f64cbb7600
by: coderccPosted on 2010-06-07 at 19:00:23ID: 32938614
Or bypass it all with a 3rd party app: http;//www.servolutions.com/changesender.htm
by: ExchisaPosted on 2010-06-08 at 01:20:07ID: 32940097
SatyaPathak: :
I already tick the checkbox to inherit all the permissions from the parent , now for those who
are members of any protected group , this check box keep un-ticked again every 15 min ,
active directory keep synchronize these permissions with adminsdholder .
anyway my problem are still open , hope it solved .
wait something
by: totallytontoPosted on 2010-06-08 at 04:28:40ID: 32940992
Hi Exchisa,
Many, many apologies, as I mis-read your query and missed the vital bit of info (serves me right for reading it on my mobile...)
I'm afraid you are a bit stuck. Members of the protected groups are automatically reset to the approved permissions at regular intervals as a security measure.
I'm afraid you are not going to be able to use the 'send as' facility on any member of such a group.
Either move the user to another group or change the e-mail address to suit your needs.
EG:
Lets say you want to 'send as' administrator:-
a) change the administrator's email from {[email protected]}to {[email protected]} and disable automatic recipient policy updates for the user.
b) Create a distribution group for {[email protected]}and set administrator as a member so they receive messages as they would have before.
c) set the send as permissions on the distribution group {[email protected]}to allow users to send as, including the administrator user.
This is technically a workaround, not a solution.
by: ExchisaPosted on 2010-06-21 at 08:07:03ID: 33037008
Dear All .
I still stuck to have this feature working perfectly .
Now I don't want to use this feature to enable users to send as by each other , i only want the users on any given group to send by the name of this group , i did not configure any thing in the ADUC snap in , i only configure this feature from the EMC .
i recieve this error from outlook 2010 :
You can't send a message on behalf of this user unless you have permission to do so. Please make sure you're sending on behalf of the correct sender, or request the necessary permission. If the problem continues, please contact your helpdesk.
I surprised that this feature are working sometimes and sometimes not (this is the truth).
does this feature need a CAL like archiving ??
Wait a reply
by: totallytontoPosted on 2010-06-21 at 08:39:56ID: 33037354
No you do not need a CAL for this.
Is the mailbox that you are sending as still a member of a protected group in AD?
If yes, send as permissions will be reset at random intervals and cannot be changed as long as the user is a member of the protected group.
by: ExchisaPosted on 2010-06-22 at 01:43:00ID: 33043673
totallytonto:
No It's NOT .
Thanks
by: ExchisaPosted on 2010-07-25 at 15:37:57ID: 33285888
totallytonto : I leave configure this from the EMC , instead , i use the ACL for that group in AD , in order to enable SEND AS , just tick the send as permission

Outlook 2010 IMAP connection problem and not work with TLS enabled

Dear all,
Need your help. 5 users of my customer Outlook 2010 suddenly popped error message "Your IMAP server closed the connection". We checked that there is no problem in IMAP connection in Exchange 2007 server (SP3) (we tested with setup new
account in another Outlook and able to connect, send and receive email).
We are able to workaround the problem of that 5 users by disabling TLS in account setting for SMTP to Exchange. The users can then connect and able to send and receive. (however, in our testing above, there is no problem with TLS).
Could you help to enlighten me what may be the cause of this situation?
Best Regards,
Rayson Wong

Hi,
Please click File > Account Settings > Account Settings > Select the IMAP account and click
Change > More Settings button > Advanced tab, and then adjust the
Server Timeouts slider bar to a longer time to check the result.
Also make sure the SMTP server port number is set correctly.
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support

ICloud Outlook new email receiver problem

Hello everbody,
I am using my iPhone 4S with iCloud and MS Outlook 2010 synchronzing (contacts and calendar).
The problem that I have is that when I write an email with my iPhone device to an new unknown contact that is not in my contact list on the phone after sending this mail my Outlook does not know the new mail adress.
That is very silly, because when I would like to send an email to the same recevier from my outlook pc on the next day for example I must search for the email adress in my iPhone.
Is there a possibilty to create automaticly new contacts entries in the contact list on the iphone if the receiver ist unknown ?
Or is there an other trick or app for this problem.
Thank you.
Matthias Wille

Hi,
The issue doesn't exist with the Gmail account, I suspect it may be caused since the POP3 .pst file is corrupted.
Please run Scanpst.exe to repair the data file to try again:
http://support.microsoft.com/kb/272227/en-us
Please also disable the firewall and the anti-virus program to test the result.
Regards,
Melon Chen
TechNet Community Support

Troubble with outlook: Automatically Sending/receiving 600+ tasks

Hello!
A customer to me is having some troubble with outlook 2010 automatically sending/receiving...
His outlook is set to automatically send and receive but the problem is that sometimes it performs over 600 tasks (see picture). this problem occurs a coupple of times per week and is quite frankly annoying.
The solutions i have tried so far are:
Turn off all programs and restart the computer.
Search the computer for virus/malware.
Looked for a datafile that could possibly make this happen.
Made sure that Cached exchange-mode is off.
Asked him to replace his keyboard if that might be the issue. (not configrmed yet though)
Create a new outlook profile.
Regards,
Joakim Alm

Hi Joakim,
Does it take long time to process Send/Receive in Outlook 2010? Please do the following changes:
1. Check whether there is any Anti-virus in the machine scanning all incoming and\or outgoing mails. If it is, please disable it.
2. Launch Outlook 2010 into safe mode, so that no COM Add-ins are loaded. And run Send/Receive and try to reproduce the behavior:
Click Start | Run | On the Open: line type (without quotes) “Outlook.exe /safe” | Click OK\Enter
3. If the issue continues in Outlook safe mode, please change a computer to configure the account to have a try.
Regards,
Winnie Liang
TechNet Community Support

Outlook 2010 - sending mail with attachment - "The system cannot find the file specified"

Hi forum Fellows,
I have the following failure scenario:
1. A user receives an e-mail with an attachment.
2. The user opens the attachment --> Forwards the mail and writes something in the body of the e-mail
3. For whatever reason the user leaves the e-mail and works on something else --> the user comes back to the e-mail an hour or more later.
4. The user then wants to send the e-mail but gets the following error message: "The system cannot find the file specified"
5. The effect is that the user cannot send the e-mail.....
------------------------------ TROUBLESHOOTING -----------------------
- I can see that when the user opens an attachment this attachment is saved in the OutlookTemp folder. Actually, there is a difference between opening the attachment before or after clicking forward on the e-mail.
---- Before: Two files is written to the OutlookTemp folder. For example if the attachment name is FileX.pdf - there will be a FileX.pdf but also a FileX (2).pdf in the folder (if OutlookTemp is empty/do not contain a file with the name FileX.pdf already)
---- After: Only one file is written to OutlookTemp. That is FileX.pdf
- Running Process Monitor when trying to forward the e-mail I can see that Outlook is calling a file that is not in the OutlookTemp folder anymore.
**** To me this is the heart of the issue. For some reason, when a user has an e-mail with an attachment open for an extended period of time (not sure on exactly how long is necessary), files in the OutlookTemp folder is deleted - files that Outlook is depending
on to be there.
- Going with a totally clean OutlookTemp folder does not help.
------------------ NOW WHAT ---------------
- The question now is: Is this by design? Can it be fixed by some Outlook 2010 patch? Or perhaps a group policy/registry setting as a workaround.
------------------------------ TECH. INFO -----------------------
Outlook 2010 v14.0.7132.5000
Outlook bit depth: x86
Running on a 2008R2 SP1 TS environment.
No antivirus on the TS
Looking forward to hear from you.
Regards The Red Baron
Red Baron

Hello Red Baron,
Although not a complete answer, the way to treat attachments in emails require some discipline:
1. Never open an attachment directly from the email (and NEVER edit it from there). Always save it in a known location as the desktop or (better) in a designated document folder. Then you can proceed as usual, like editing the contents, printing, forwarding
the new version etc.
2. Directly forwarding the attachment is ok, along with additional text in the body of the email.
3. Having any (unsaved) document open for several hours should
never occur. What if there is a power outage?
Bottom line is thus Discipline. This is regardless of Operating System (which might handle temporary files differently).
These are the rules I teach my customers and they never leave any document unsaved for hours ...
Best regards George

Outlook 2011 send/receive schedules don't work

I have to manually send/receive email since I upgraded to OS LION. Schedules don't work anymore, whatever I tried. Anyone with the same problem?

I use the following settings in Outlook and they work without problem. It may be that you will need to delete the account and set it up again. If you do delete it make sure that you back up any emails that are on your computer.
Your Name
Email address: Full btinternet email address
Account type: IMAP or (POP)
Incoming server: mail.btinternet.com
Outgoing server: mail.btinternet.com
Logon information:
User name: prefix only of email address
Password: Email password
Tick remember password
Do not tick Require password auth (SPA)
Click Button More settings
Tick box my out going server requires authentication
Tick box use same as incoming
Do not tick log onto incoming server
Advanced Button
Incoming server 993 or (POP 995) Tick requires SSL
Outgoing server 465 Use following type encryption SSL

Microsoft Outlook 2007 send/receive error with windows 8.1

I do have an IDEAPAD LENOVO with windows 8.1
Today, i made some updates to my laptop/tablet, and i have problems with the send/receive error on my Microsoft Outlook 2007, before that it was working fine.
Someone in the community know how I can fix it.
Thank you,
Moky

Hi,
What's the error message content you got? Please provide us more information about this problem so that we can resolve it more efficiently.
Meanwhile, please refer to the following KB article and follow the steps to troubleshoot the issue:
http://support.microsoft.com/kb/813514/en-us
Hope it helps.
Regards,
Steve Fan
TechNet Community Support

Outlook 2010 Start-up Problems

I bought a new PC last month with Office 2010 Pro and all was working fine until today. I am on a business consulting engagement w/a company and tried to set up an Outlook email account to access my new Exchange ID on their corp domain. Things
didn't go well, and now when I try to open Outlook I can't. I get the following message:
"Cannot open your default email folders. Outlook cannot start because a dat file to send and receive messages cannot be found. Check your setting in Microsoft Outlook profile. In Microsoft Windows, click the Start button, and then click Control Panel. Click
User Accounts, and then click Mail. Click Show Profiles, select this profile, and then click properties."
I did all that, ensured that my mail accounts and files were okay (went through "Repair" and all is good), but still can't get in. I also tried the Office Repair option, but that didn't help either.
My guess is that during the process of trying to set up an Exchange connection something got hosed. But there is no exchange email account that I can see.
Any thoughts?

Hi
Thank you for using
Microsoft Office for IT Professionals Forums.
Since you have repaired the Office program but the issue persist, you can consider to create a new outlook profile refers to:
To create a new email profile in Outlook 2010, Outlook 2007 and in Outlook 2003, follow these steps:
Click
Start > control panel>User Accounts>
Mail
In the
Mail Setup dialog box, click Show Profiles.
On the
General tab, under When starting Microsoft Office Outlook, use this profile, click
Prompt for a profile to be used, and then click Add.
In the
Profile Name box, type the name that you want to use for the new email profile, and then click
OK.
In the
E-mail Accounts dialog box, click Add a new e-mail account, and then click
Next.
Click the appropriate server type for your new email account, and then click
Next.
Type your account information in the required boxes, and then click
Next.
Click
Finish, and then click OK.
If it’s working, You can add previous mail accounts and data files to the new profile.
More detail information from here:
http://support.microsoft.com/kb/829918
Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything I can
do for you, please feel free to let me know.
Sincerely
Rex Zhang
Please remember to mark the replies as answers if they help and unmark them if they provide no help.

IPhone 4S Outlook 2010 shared Calendar problem

Hello all,
There problem to see in Outlook 2010 shared calendar in iPhone 4S. In iPhone 4S there is seen owner calendar of added Exchange Server account, but I need to see other one person shared calendar which is impossible to see. I see in iPhone 4S two calendars as added, but when I open calendar I see entries only for one account.
Where is problem and how to solve it?
Thanks.
Best Regards,
Girts

I had the same problem where I could open a shared calendar in OWA but it would not work in Outlook 2010. When I clicked on the shared folder I got the error message 'outlook cannot open this folder'. The problem ended up being that the person
whose calendar was being shared was hidden on the exchange server ('hide from exchange address lists' had been selected). To resolve the issue we had to unhide the user, update the OAB on the server and then update the OAB on the desktop. We could then share
the calendar, accept the share and then hide the user again.
Sounds like I have the same issue too. Where do I go to do all the resolve part? Where do I unhide the user? I am guessing OAB means offline address book.
Thanks
Paul

Outlook 2010 send/receive problems

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