Outlook 2010 Settings

I installed Outlook 2010 on my computer recently. I am running Windows XP and have an iPhone 3GS with 4.1 software. I am having trouble syncing my mail. It seems if I delete off an email in outlook or on my phone it does not delete it off of the device I am syncing with. I am using pop3.live.com setting for my incoming server and smtp.live.com on my outgoing mail server. My Outlook email is MAPI. Does anyone have a suggestion on how I might get the two devices to sync properly?

Hi,
A view is a hidden message in your PST file. Try to repair your PST file using scanpst.exe:
Click Start, and then point to Find or to
Search, depending upon your operating system.
In the Search for files or folders named box, type scanpst.exe
Double click the Scanpst.exe file to open the Inbox Repair Tool.
Type the path and the file name of the personal folders (.pst) file or click
Browse to locate the file by using the Windows file system.
Click Start.
If the problem persists, we may try to create a new PST file. When creating a new Outlook profile, a new pst is created for Inbox. So, create a new Outlook profile
to test the results. For detailed steps, refer to:
http://support.microsoft.com/kb/829918
Sincerely
Harry

Similar Messages

No sync with iTunes 10 after upgrade from Outlook 2007 to Outlook 2010

I seem to have more or less the same problem as described in the archived thread http://discussions.apple.com/message.jspa?messageID=12179724
With Windows 7 x64, Office 2007 and iTunes 10, syncing worked fine, but after an upgrade to Office 2010 (x86), iTunes acts as if it syncs (no error messages), but nothing happens. Calendar or contact items that I have changed on either the phone or the computer since the last truly successful sync are not transferred.
Has anyone found a solution for this?
Message was edited by: OttoGie

a) refer to Jason's 12/14 post, for troubleshooting articles related to "Click" version, and general Apple troubleshooting...(you may have multiple problems, all of which need to be solved in order)...and yes, 12/15 posting - direct to an Exchange account, if available - iPhone/iPad works better than any other mobile device I have ever used against an Exchange Server...(have not tried WinMobile7, which should work great also...but BB, Droids, and Palms have...issues/quirks usually necessitating a 3rd-party App)...
b) Outlook 2010 settings needed for me to get Contact (and probably Cal) sync:
1) I had 2 profiles, with Outlook set to Choose Profile on startup...apparently needed to change to "Always Use This Profile" setting, as it appears that iTunes is not Outlook multi-profile aware.
2) under that [now default] profile, I had multiple POP accounts...it appears that iTunes is only going to work with the contacts/calendar from the account designated as the Default Data File, under Account-->Settings (a single PST file)
3) under Account-->Settings, a tab called Address Books - I had, besides the Outlook Address Book, an entry called "Mobile Address Book", most likely put there by my [retired] Windows Mobile phone, prior to switch to iPhone...I removed that entry.
4) restarted Outlook, restarted iTunes, Devices-->iPhone-->Info now sees Outlook-specific info...my contacts synced; categories on contacts from Outlook did not carry over, however, if, in Outlook, I create sub-folders of Contacts, move categorized to their own named sub-folder, these sub-folders DO sync individually on the iPhone, showing as "Groups".
YMMV...but those are the changes I had to put into place to get my Contacts to sync.
...still need to figure out how to control the "order" of them...the Outlook "File As" setting is not being utilized, looks like Last Name is the only control...not perfect, but I will deal with it...until apple figures out a way to use Company as a grouping option.
Windows 7 (x64), Outlook 2010 (x32), iTunes 10.1.2.17, iPhone iOS 4.2.6
BTW - another option may be CompanionLink (.com), for business users. (not a recommendation, but I do have some familiarity using it, with Blackberry and Droid platforms)

Outlook 2010 "Your automatic reply settings cannot be displayed because the server is unavailable" error

Hi,
We recently introduced a Exchange 2010 server into our Exchange 2003 enviroment but had to stop migrating users over to it after it became appartent that users using Outlook 2010 could not switch on their Out Of Office, getting an "Your automatic reply settings
cannot be displayed because the server is currently unavailable" error. However users on the new 2010 can set OOF if they use OWA or Outlook 2003!
Running the Test E-mail AutoConfiguration shows no errors with the Log tab showing Autodiscover succeeded and the Results tab showing all the correct values, including a OOF URL of
/Autodiscover/Autodiscover.xml">https://<servername>/Autodiscover/Autodiscover.xml into IE gives a XML file with a 600 error code.
I have looked at loads of 'solutions' on the Internet but cannot get this working, anyone have any suggestions?
Thank you,
Craig

Please verify IIS
settings:
======================
On Exchange CAS
server, open IIS console,
Go to default web site, double click “SSL
Settings”, make sure Client Certificates is set to “Ignore”
Click Autodiscover, double click “SSL
Settings”, make sure Client Certificates is set to “Ignore”
Click EWS, double click “SSL
Settings”, make sure Client Certificates is set to “Ignore”
Click OAB, double click “SSL
Settings”, make sure Client Certificates is set to “Ignore”
Please run IISRESET command to load the changes.
Thanks.
Tony Chen
TechNet Community Support

I can not longer send email from my .me email. in outlook 2010 on my PC. I can still recieve emails fine. I have not changed my settings at all. I have however tried all the settings i can find on the support pages. PLEASE HELP

I can still receive icloud ( ME email address) emails fine. I have not changed my settings at all. I have however tried all the settings I can find on the support pages. PLEASE HELP. Nothing has changed. This suddenly just started happening around a month ago. To frustrate me apple does not seem to have a support email or any method to contact them with this issue to do with their email product. I have spent ages going through the apple support sites and I keep getting asked for an apple product to mark it against. I have no apple product as I am using a PC but I am accessing and using their email product. Is there even a phone number I can call? Surely there is a support area for their Email server issues. Can anyone help? It is driving me mad and causing me major issues. My outlook is Outlook 2010 on a windows 8 PC. As I have said it worked fine then one day decided to stop sending emails.
Thanks for your help.

Hi - this problem is discussed here:
https://discussions.apple.com/thread/5375046?start=0&tstart=0

Microsoft Outlook 2010 & 2013 cannot set automatic reply settings

Hello,
We cannot seem to set automatic reply's within outlook 2010 & 2013. We have an exchange server 2010. We
can setup automatic reply through OWA absolutely fine. The error that we receive is 'Your automatic reply settings cannot be displayed because the server is currently unavailable. Try again later.
However we can setup out of office on any other office version below 2010 fine. We have run through
a number of tests and have come to the conclusion that the auto discover service is not configured correctly. I have been told to run through the following
"We need to make sure the IIS service is assigned to the certificate which includes mail.mydomainname.co.uk
name:
Enable-ExchangeCertificate -Thumbprint 62C247B3BD081D0A8B074D4A928A76E6DA3BABBA -Services
POP,IMAP,SMTP,IIS
Then restart IIS service
to apply the changes.
If the user is connect
to mailbox from external environment as your test results, it is recommended to add the autodiscover.mydomain.co.uk name in your certificate with IIS service. If so, the autodiscover
service can be accessed successfully in your posted second steps(https:/autodiscover.mydomain.co.uk/autodiscover/autodiscover.xml). Alternatively, if you don’t want to change your certificate configuration, we need to create a new SRV record for mail.mydomainname.co.uk
to make your autodiscover succeed in last steps of Srv Record lookup method".
So I followed this and opened Exchange Managemnet Shell and ran the following.....
'Enable-ExchangeCertificate -Thumbprint 62C247B3BD081D0A8B074D4A928A76E6DA3BABBA -Services POP,IMAP,SMTP,IIS'
The following output was displayed:
"VERBOSE: Connecting to SERVER2011.EXCHANGE.local
VERBOSE: Connected to SERVER2011.EXCHANGE.local.
[PS] C:\Windows\system32>Enable-ExchangeCertificate -Thumbprint 62C247B3BD081D0A8B074D4A928A76E6DA3BABBA -Services POP,I
MAP,SMTP,IIS
WARNING: This certificate will not be used for external TLS connections with an FQDN of 'SERVER2011.EXCHANGE.local'
because the CA-signed certificate with thumbprint '71ADF367E190E269C1036BBF4A09C55E62536791' takes precedence. The
following receive/send connectors match that FQDN: Default SERVER2011.
WARNING: This certificate will not be used for external TLS connections with an FQDN of
'mail.companyname.co.uk' because the CA-signed certificate with thumbprint
'67ECB1A383CBD05424C58F6A5E753C9377F49D3D' takes precedence. The following receive/send connectors match that FQDN:
Windows SBS Internet Receive SERVER2011, Fax/Printer.
Confirm
Overwrite the existing default SMTP certificate?
Current certificate: '67ECB1A383CBD05424C58F6A5E753C9377F49D3D' (expires 09/08/2015 09:06:17)
Replace it with certificate: '62C247B3BD081D0A8B074D4A928A76E6DA3BABBA' (expires 06/08/2015 17:05:22)
[Y] Yes [A] Yes to All [N] No [L] No to All [?] Help (default is "Y"):"
I opened up 'Internet Information
Services (IIS) Manager to find 2 Server Certificates issues to 'mail.companyname'
with the certificate hash' 62C247B3BD081D0A8B074D4A928A76E6DA3BABBA' and '71ADF367E190E269C1036BBF4A09C55E62536791'.
I opened up the Exchange Management
Console to confirm that the IMAP, POP, IIS, and SMTP services are bound to both of the certificates for 'mail.companyname'.co.uk
I need to know if it is okay to proceed in replacing the certificate and running this
command.
Thank you

Hi,
We have this problem with some of our users, in that they get the server unavailable error when trying to activate the out of office.
In our case this is because the Proxy is blocking the connection from the PC to the Exchange, so we just go to Internet Options - Connections - LAN Settings - Advanced (under proxy server) then just add *.domain.com into the Exceptions box at the bottom.
This seems to resolve the issue and allow them to set their out of office. The only reason this reoccurs for these users is because their roaming profile for some reason won't save the proxy settings, which is a different issue.
Hope this helps.

Yahoo IMAP Settings for Outlook 2010 on Windows 7

Hi Guys,
I have been trying to get IMAP for Yahoo for Outlook 2010 on Windows 7 to work for a while now. I was just wondering if someone out there has gotten it to work.
Settings are Manually Configured.
Settings:
Account Type: IMAP
Incoming mail server: imap.mail.yahoo.com
Outgoing mail server: smtp.mail.yahoo.com
"Save My Password" Checkbox: Checked
Internet E-mail Settings #1:
Incoming server (IMAP): 143
Encryption Level: none
Outgoing server (SMTP): 465
Encryption Level: SSL
Server Timeout: 1 minute
Result: Continuous prompt for Username and Password when testing account settings until it fails to connect. However SMTP test email is sent.
So the only issue seems to be incoming.
Internet E-mail Settings #2:
Incoming server (IMAP): 993
Encryption Level: SSL
Outgoing server (IMAP): 465
Encryption Level: SSL
Server Timeout: 1 minute
Result: Error result is as follows "Log onto incoming mail server (IMAP): a secure connection to the server cannot be established." However SMTP test email is sent. So the only issue seems to be incoming.
I tried IMAP with gmail on 2 computers with the same environment (1 x 64bit and 1 x 32bit Windows 7 w Outlook 2010) and it seems to be fine so I dont believe it is any router/firewall issues. I have a Windows Mobile phone and it is working also. Of course most of the settings on the phone are configured automatically. If anyone could provide any suggestions, that would be great. Thanks in advance.

Hi
Thanks for sharing information. I was using same setting for Incoming but Outgoing has different settings.
I use outlook 2010 with a paid account and these settings work perfectly.
My Outgoing mail setting (While getting issue)
smtp.mail.yahoo.com
SSL: True
Port: 465
When i have above setting in my Outgoing mail i was getting error
Failed to update headers
account [email protected]
Protocol: IMAP
Server : 192.168.253.4
Port : 143
After changing from above setting to below mentioned setting i didn't get any issue while sending & receiving mail or changing folder.
Outgoing
smtp.mail.yahoo.com
SSL: False]
Port: 587
Outgoing server requires authentication:Checked
So thank you for sharing connection information.

Outlook 2010: Security warning despite trust centre settings

Hi
Outlook 2010 with SBS 2003/Exchange 2003.
In Outlook 2010 Trust Centre I have set 'Macro Settings' to Enable all macros…' and 'Programmatic Access' to 'Never warn me about suspicious activity…'. However when I send email from my payroll app (Sage Payroll) I get the usual Outlook security warning;
“A program is trying to send e-mail message on your behalf…”
What can I do to get rid of the warning?
Thanks
Regards

Hi,
The programmatic security settings cannot be configured successfully. Please copy following code and paste to Notepad, save as type .reg file, double click the .reg file apply the registry policy:
Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\Outlook\Security]
"PromptOOMSend"=dword:00000002
"PromptOOMAddressBookAccess"=dword:00000002
"PromptOOMAddressInformationAccess"=dword:00000002
"PromptOOMMeetingTaskRequestResponse"=dword:00000002
"PromptOOMSaveAs"=dword:00000002
"PromptOOMFormulaAccess"=dword:00000002
"PromptSimpleMAPISend"=dword:00000002
"PromptSimpleMAPINameResolve"=dword:00000002
"PromptSimpleMAPIOpenMessage"=dword:00000002
You can also modify above option via GPO, set options to Automatically Approve, see below image:
Office 2010 Administrative Template download link:
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=18968
Relate KB article: http://support.microsoft.com/kb/953806 (Outlook 2007, similar with Outlook 2010)
Best regards.
William Zhou
TechNet Community Support

Outlook 2013 is not publishing calendar to webdav using settings successful with Outlook 2010

I am successfully publishing availability data (an ics file) to a webdav server, using Outlook 2010. The format of the URL is https://[domain]/public_html/calendar/
When I use the same URL in Outlook 2013, it returns the message "Contacting web server" and then "The upload to 'Calendar' failed. Failed to sign in."
Of course, there's no sign in dialog box provided. So, I change the URL to the format https://[login name]:[password]@URL/public_html/calendar/
There is no "Contacting web server". Instead, Outlook goes directly to the error message "The upload of 'Calendar' failed. The calendar was not published because the connection to the server failed. Make sure your computer has a network connection
and that you typed the correct Web address."
There's nothing wrong with the connection; I've tried this and its failed many times. So, I conclude that Outlook 2013 doesn't like a web address that includes the login credentials.
What changed with Outlook 2013 that prevents it from publishing to the same location successfully published to, by Outlook 2010?

This problem continues, and it's a showstopper. Honestly, this is so easy to reproduce and so fundamental that I'm surprised that Microsoft hasn't done anything with it. Tony Chen, your answer isn't really an answer
at all. Why mark it as an answer?
Here are the specifics. I have Microsoft Outlook 2013 (15.0.4667.1000) MSO (15.0.4667.1001) 32 bit (part of Microsoft Office Professional Plus 2013).
In my calendar, I select "Publish Online > Publish to WebDAV Server". I then have a dialog box that requires that I enter the publishing location URL.
I enter a URL (which is my company's internal WebDAV server URL), in the same form as the example given:
https://mycompany.com/calendars/
and then I click "Advanced". I select "Automatic Uploads: Upload updates periodically", with the Update Frequency checkbox checked (to select the server's recommended settings). I click "OK", and my calendar is published
periodically to the WebDAV server, as expected.
If I monitor traffic with fiddler, I can see that outlook periodically does a PROPFIND and then PUT of my ical data to https://mycompany.com/calendars/myfile.ics.
Next, suppose I want to change the publish settings in some way. So in my calendar, I select "Publish Online > Change Publishing Options".
Now, the "Location" text box has the previous URL I entered,
plus the name of my .ics file. So it looks like this in the text box:
https://mycompany.com/calendars/myfile.ics
I click "OK", and I get an error popup that says "The address you typed is not valid. Check the address, and try again." Note that I didn't type the address at all - it is what outlook put there for me.
As a side note: in Outlook 2010 the URL shown is the same (i.e., the URL includes the .ics file) but the text box is inactive (greyed out) and the "OK" button does not produce this error message).
So, already something has gone very wrong. In order to try to work around this, I then edit the text box to remove the .ics file (i.e., to put the URL back to what I originally typed,
https://mycompany.com/calendars/). But now, one of two things will happen, neither of which is ok.
In some cases, Outlook will continue to publish periodically, but when it does, it will do a PUT to
https://mycompany.com/calendars/ - without the myfile.ics suffix. Naturally, this fails, because the server doesn't know what .ics file it's supposed to put the PUT payload into.
In other cases, Outlook ceases publishing altogether. It will do a PROPFIND to the URL, but then no PUT. I have not yet figured out the circumstances of these two failure modes, so I'm not yet sure why one happens and not the other. But
they are both wrong.
So, the long and short of this is, you cannot change publishing options in Outlook 2013, because the functionality (which worked fine in Outlook 2010) is just plain broken. I have given the steps required to reproduce this problem, and it seems like
it would be easy to address. Yet it has been sitting for 1.5 years with no fix. What will it take to get this fixed? Microsoft people, please advise - if I can get it fixed by opening a support case then please say so; paying is not an obstacle.

Pop 3 settings on IPhone 5 and Windows Outlook 2010

I am unable to send email from either my Iphone 5 or my Laptop with Outlook 2010. What are the settings suppose to be?

http://www.verizon.com/Support/Residential/internet/highspeed/email/setup+and+use/questionsone/86782.htm
Mail server settings
Incoming mail server (POP3): pop.verizon.net
Incoming Server Port Numbers: 995
Outgoing mail server (SMTP): smtp.verizon.net
Outgoing Server Port Numbers: 465 Why is this important?
Your Verizon Online user name
Your Verizon Online password
Make sure "This server requires a secure connection (SSL)" is checked.

Importing Outlook 2010 Mail account settings from one copy of Office 2010, to another copy of Office 2919

I am trying to export my E-mail ACCOUNT settings from one copy of Outlook 2010 so that I can import them in another copy of Office 2010 on a different computer. Again, BOTH computers have Office 2010 on them. While I can move the PST file, my
E-mail account information never comes across. How can I do that without having to enter each account separately. Also is it normal for the E-mail accounts to show up as DATA FILES rathan than E-MAIL FILES? I've never come this in the past.
Thanks.

As JHarris1993 said, this is BOSS! Thank you.
I used this solution to recreate a profile I was using under one Windows 7 account in another account on the same machine. The profile was successfully recreated but I noticed that the email accounts in the profile were still pointing to the data files from
the other account, which is not surprising at all.
Unfortunately no easy way exists for re-pointing email accounts to alternate file locations. I have five different email accounts in this profile (2 IMAP, 2 Outlook Hotmail Connector and one Exchange), and looks like there are solutions and workaround for
each type of account which work with varying degrees of success.
Changing location of pst data file for
IMAP email account
Changing
location of ost data file for an Exchange email account
Changing location of ost data file for a Hotmail Connector email account
Thanks Again,
Jaspreet

Outlook 2010 Signature: Resizes GIF-pictures when you do not have 100% dpi set on display settings

Our automatic signature tool creates signatures for all our employees. The signature works fine until people with non-100% dpi setting on display (e.g. medium 125% or Larger 150% in Control Panel > Display) try to edit their generated
signature and saves. Suddenly the images get resized and blurry, even if it is not displayed as resized when save the updated signature.
It works fine to edit and save if you have display DPI set to 100%.
The company logo is 127x38 pixels, 2,15KB GIF file.
Is this a known bug or something else? I'm not sure its fair to blame the signature-tool as it works okay before the editor has been doing its stuff.
Another strange thing. If I have edited a signature in 125% and saves it. I send an email and the signature logo is blurry. But if I change display DPI to 100% and send another email (logoff and logon first to change dpi) then the logo is fine again.
Seems like the logo is bound to text size

Our company is having this exact same problem. We have Outlook 2010 SP2 and Windows 7 SP1 Enterprise. As the OP we have a signature creation tool that helps us create these HTML signatures dynamically. OP did you ever resolve this issue?
However, in our situation our logo gif image is already 96 DPI. Our HTML signatures work perfectly fine when Windows DPI is set to 100%. But, as soon as you go to 125% or 150% we have problems when saving email drafts and sending emails where the
logo increases in size.
Here is an example of the HTML code for my current signature. Any help on this issue would be appreciated. Is there a way to prevent Outlook from doing this when DPI is increase from default. We have a lot of users that need to increase
the DPI to see their PC better.
<HTML><HEAD><TITLE>GK Signature</TITLE>
<META http-equiv=Content-Type content="text/html; charset=windows-1252">
<META content="MSHTML 6.00.6000.16674" name=GENERATOR></HEAD>
<BODY>
<DIV align=left> </DIV>
<DIV align=left><FONT face="Arial" size="2" color="#002654">Ryan Lewandowski</FONT></DIV>
<DIV align=left><FONT face="Arial" size="2" color="#002654">Senior PC Specialist</FONT></DIV>
<DIV align=left> </DIV>
<DIV align=left><IMG alt="Godfrey & Kahn, S.C." hspace=0 src="http://www.gklaw.com/images/logos/gklogo.gif" align=baseline height=17 width=184 border=0></DIV>
<DIV align=left><FONT face="Arial" size="2" color="#002654">780 North Water Street</FONT></DIV>
<DIV align=left><FONT face="Arial" size="2" color="#002654">Milwaukee, Wisconsin 53202-3590</FONT></DIV>
<DIV align=left><FONT face="Arial" size="1" color="#002654">TEL</FONT><FONT face="Arial" size="2" color="#002654"> • 414.273.3500</FONT></DIV>
<DIV align=left><FONT face="Arial" size="1" color="#002654">DIR</FONT><FONT face="Arial" size="2" color="#002654"> • 414.287.9537</FONT></DIV>
<DIV align=left><FONT face="Arial" size="1" color="#002654">FAX</FONT><FONT face="Arial" size="2" color="#002654"> • 414.273.5198</FONT></DIV>
<DIV align=left><FONT face="Arial" size="1" color="#002654">EMAIL<FONT face="Arial" size="2" color="#002654"> • <A href=mailto:[email protected]>[email protected]</A></FONT></DIV>
<DIV align=left><FONT face="Arial" size="1" color="#002654">WWW</FONT><FONT face="Arial" size="2" color="#002654"> • <A href="http://www.gklaw.com">GKLAW.COM</A></FONT></DIV>
<DIV align=left><FONT face="Webdings" size="4" color="green">P </FONT><FONT face="Arial" size="1" color="green">Please consider the environment before printing this e-mail</FONT></DIV></BODY></HTML>

Deploy Default Font Settings with Outlook 2010 SP2

Hi team
Until Office 2010 SP1 it was possible to deploy a registry key to set the default fonts in Outlook. This was the following key:
HKCU\Software\Microsoft\Office\14.0\Common\MailSettings\...
This keys remained after a user logged in the first time to a computer resp. after the user started Outlook the first time.
Now with installed SP2, this keys are deleted after the first start of Outlook and a REG_EXPAND_SZ string called "Template" is created.
Is this issue known and whats the solution to deploy default fonts in Outlook 2010 SP2.
Regards,
Stephen

Hi,
Please add the registry key manually after the user logged in the first time, does this registry key still takes effect then? If yes, try to deploy this registry key via OCT to check the result.
For this kind of issue, one method I suggest is to deploy a NormalEmail.dotm template to users, in which the default font has been configured. For example, put it on a network shared location, use a startup script to remove the existing template on the user's
client, then copy the shared template to each user's local path. The location should be: C:\Users\<username>\AppData\Roaming\Microsoft\Templates.
Regards,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here.

Outlook 2013 Signatures not showing up at all after transferring signatures from Outlook 2010

Hello,
first time on here asking a question needing help. I recently bought a new machine, windows 7 Pro and Outlook 2013. I successfully brought over my .pst files from my old machine running Outlook 2010, Windows 7. This was great and easy, got to keep
all my settings, rules, and private folders for Outlook 2010 right into Outlook 2013. Then it was time to move my signatures over, I did so with ease however when I went to my signatures in 2013, NOTHING was present, not 1 out of 30 signatures I have.
I sure dont want to rewrite each one over again. I restarted, made sure the signatures were in the right spot in Outlook 2013. I also tried putting the signatures in another folder and importing them in, nothing. What is the deal? Can someone please
tell me what I'm doing wrong or has anyone had this issue? Please help. and thanks.

Just to check, so you went into C:\Users\%username%\AppData\Roaming\Microsoft\Signatures on your old machine and copied ALL of the files & folders you found there, and moved them over to the same folder location on your new machine.
After doing that when you start Outlook and look in File, Options, Mail, Signatures you see nothing listed under "Select signature to edit" at all?

Either there is no default mail client of the current mail client cannot fulfill the messaging request-----error Outlook 2010

I've tried EVERYTHING suggested in this link (http://blog.timolthof.com/outlook-no-default-mail-client-error/) and everything google and bing and still this message keeps popping up. Now when I do a windows search for email, I'm not able to view
the email due to this message.
For the record, I am running W7 Ultimate x64 and connected via Excange Server. I do have another system that is running Office 2010 with none of these problems so I don't know if it's related to Exchange though the searches I've done don't allude
to that.
What's up?

Hi,
I understand that when you tried to open Outlook 2010 beta on the Windows 7 64-bit computer, you encountered the following error:
"Either there is not default mail client of the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and
set it as the default mail client."
You have checked the settings under the registry subkey: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Clients\Mail\Microsoft Outlook
I understand the inconvenience you have encountered and appreciate the time and effort you spent on this issue. Please be assured that I
will try my best to help you.
Now let’s troubleshoot the issue by the suggestions below. Please check the results after each suggestion until the problem is resolved.
Suggestion 1: manually set Outlook 2010 as the default e-mail client on Windows 7:
===================
1.
Click Start.
2.
Type "default programs" in the
Search box.
3.
Click Default Programs under
Programs in the search results.
4.
Now click Set your default programs.
5.
Highlight Microsoft Outlook on the left.
6.
Click Set this program as default.
7.
Click OK.
Suggestion 2: Start the Outlook program in safe mode
==============
1.
Click Start, point to All Programs, and then point to
Microsoft Office.
2.
Press and hold the CTRL key, and then click the Outlook program you want to start.
If the problem does not occur in the safe mode, this issue might be related to some third-party add-ins in the Outlook program, we can try
to disable them. Normally, you could do the following to disable the conflict add-ins in your Outlook program:
Disable add-ins
Click
File menu, click Options >
Add-in, click Go button in the Manage:
Com-in Add.
Check if there are any add-ins,
clear the checkbox to disable them.
Close the Office program and
restart it.
Add one check back each time to the list of Add-In,
restart the Office program, and repeat the above procedure. Once the issue reappears again, we can determine which add-in causes this problem and then disable it.
Suggestion 3: Test the issue with a new Windows user account
==============
We can follow the steps in the articles to create a new user account to test the issue. If the problem does not occur in the new user account, some settings
in the old account are corrupted. We can copy the main user files from the old account to the new account, delete the old account, and then continue using the new account.
For the detailed steps on how to create a new user account and copy data from the old account to the new account, you can refer to the following articles:
For Windows Vista/Windows 7:
http://windows.microsoft.com/en-us/windows-vista/Create-a-user-account
http://windows.microsoft.com/en-us/windows-vista/Fix-a-corrupted-user-profile
Please take your time to try the suggestions and let me know the results at your earliest convenience. . If anything is unclear or if there
is anything I can do for you, please feel free to let me know.
Sally Tang

Unable to add account to Outlook 2010 for email address under custom domain

I am unable to add a new account in Outlook 2010 for an email account set up under a custom domain.
Can anyone explain why login credentials that work for outlook.com (successful access to email inbox) return an authentication failure (401 error) when used to test connectivity via https://testconnectivity.microsoft.com?
Details:
I set up a custom domain at https://domains.live.com and did the following DNS configuration steps at my web hosting company following instructions from domains.live.com:
Created custom MX record
Created CNAME record [name:] autodiscover.jrergonomics.com [value:] autodiscover.outlook.com.
I created email addresses at domains.live.com > jrergonomics.com > Member accounts and tested by successfully logging in to outlook.com.
When I try to add either account to Outlook 2010, I get a popup box with this information:
Title: "Windows Security"
Connecting to [email protected]
[[email protected]]
[ ] Remember my credentials
[ OK ] [ Cancel
The credentials that I use successfully to log in to outlook.com don't work here; I get the popup box 3-4 times and then the Outlook 2010 Add New Account dialog displays an error:
"An encrypted connection to your mail server is not available. Click Next to attempt using an unencrypted connection."
Clicking Next results in an error message:
"Problem Connecting to Server"
I have tried verifying the connectivity using https://testconnectivity.microsoft.com:
<?xml version="1.0" encoding="utf-8"?>
<testresult status="FatalError" errorid="734044ef-11c2-4e30-9ee6-450d49e9d92c" contentUrl="" testdescription="The Microsoft Connectivity Analyzer is attempting to test Autodiscover for [email protected]." resultdescription="Testing Autodiscover failed." additionaldetails="" elapsedMilliseconds="40517">
<children>
<testresult status="FatalError" errorid="734044ef-11c2-4e30-9ee6-450d49e9d92c" contentUrl="" testdescription="Attempting each method of contacting the Autodiscover service." resultdescription="The Autodiscover service couldn't be contacted successfully by any method." additionaldetails="" elapsedMilliseconds="40517">
<children>
<testresult status="Error" errorid="734044ef-11c2-4e30-9ee6-450d49e9d92c" contentUrl="" testdescription="Attempting to test potential Autodiscover URL https://jrergonomics.com/AutoDiscover/AutoDiscover.xml" resultdescription="Testing of this potential Autodiscover URL failed." additionaldetails="" elapsedMilliseconds="21181">
<children>
<testresult status="Success" errorid="00000000-0000-0000-0000-000000000000" contentUrl="" testdescription="Attempting to resolve the host name jrergonomics.com in DNS." resultdescription="The host name resolved successfully." additionaldetails="IP addresses returned: 64.90.49.188" elapsedMilliseconds="146">
<children />
</testresult>
<testresult status="Error" errorid="c716c7b4-a473-4ca4-8859-fc9c5bb12ad1" contentUrl="http://go.microsoft.com/fwlink/p/?LinkId=133210&v=ExRCA.1&id=B2E81FE1-5A94-4d07-9D58-AD483268A72A" testdescription="Testing TCP port 443 on host jrergonomics.com to ensure it's listening and open." resultdescription="The specified port is either blocked, not listening, or not producing the expected response." additionaldetails="A network error occurred while communicating with the remote host.
" elapsedMilliseconds="21035">
<children />
</testresult>
</children>
</testresult>
<testresult status="Error" errorid="734044ef-11c2-4e30-9ee6-450d49e9d92c" contentUrl="" testdescription="Attempting to test potential Autodiscover URL https://autodiscover.jrergonomics.com/AutoDiscover/AutoDiscover.xml" resultdescription="Testing of this potential Autodiscover URL failed." additionaldetails="" elapsedMilliseconds="4982">
<children>
<testresult status="Success" errorid="00000000-0000-0000-0000-000000000000" contentUrl="" testdescription="Attempting to resolve the host name autodiscover.jrergonomics.com in DNS." resultdescription="The host name resolved successfully." additionaldetails="IP addresses returned: 157.56.244.217, 157.56.234.137, 157.56.236.89, 157.56.240.137" elapsedMilliseconds="376">
<children />
</testresult>
<testresult status="Error" errorid="c716c7b4-a473-4ca4-8859-fc9c5bb12ad1" contentUrl="http://go.microsoft.com/fwlink/p/?LinkId=133210&v=ExRCA.1&id=B2E81FE1-5A94-4d07-9D58-AD483268A72A" testdescription="Testing TCP port 443 on host autodiscover.jrergonomics.com to ensure it's listening and open." resultdescription="The specified port is either blocked, not listening, or not producing the expected response." additionaldetails="A network error occurred while communicating with the remote host.
" elapsedMilliseconds="4605">
<children />
</testresult>
</children>
</testresult>
<testresult status="FatalError" errorid="734044ef-11c2-4e30-9ee6-450d49e9d92c" contentUrl="" testdescription="Attempting to contact the Autodiscover service using the HTTP redirect method." resultdescription="The attempt to contact Autodiscover using the HTTP Redirect method failed." additionaldetails="" elapsedMilliseconds="14148">
<children>
<testresult status="Success" errorid="00000000-0000-0000-0000-000000000000" contentUrl="" testdescription="Attempting to resolve the host name autodiscover.jrergonomics.com in DNS." resultdescription="The host name resolved successfully." additionaldetails="IP addresses returned: 157.56.244.217, 157.56.234.137, 157.56.236.89, 157.56.240.137" elapsedMilliseconds="21">
<children />
</testresult>
<testresult status="Success" errorid="00000000-0000-0000-0000-000000000000" contentUrl="" testdescription="Testing TCP port 80 on host autodiscover.jrergonomics.com to ensure it's listening and open." resultdescription="The port was opened successfully." additionaldetails="" elapsedMilliseconds="59">
<children />
</testresult>
<testresult status="Success" errorid="00000000-0000-0000-0000-000000000000" contentUrl="" testdescription="The Microsoft Connectivity Analyzer is checking the host autodiscover.jrergonomics.com for an HTTP redirect to the Autodiscover service." resultdescription="The redirect (HTTP 301/302) response was received successfully." additionaldetails="Redirect URL: https://autodiscover-s.outlook.com/Autodiscover/Autodiscover.xml

HTTP Response Headers:
Connection: close
Pragma: no-cache
Cache-Control: no-cache
Location: https://autodiscover-s.outlook.com/Autodiscover/Autodiscover.xml
" elapsedMilliseconds="45">
<children />
</testresult>
<testresult status="FatalError" errorid="734044ef-11c2-4e30-9ee6-450d49e9d92c" contentUrl="" testdescription="Attempting to test potential Autodiscover URL https://autodiscover-s.outlook.com/Autodiscover/Autodiscover.xml" resultdescription="Testing of this potential Autodiscover URL failed." additionaldetails="" elapsedMilliseconds="14021">
<children>
<testresult status="Success" errorid="00000000-0000-0000-0000-000000000000" contentUrl="" testdescription="Attempting to resolve the host name autodiscover-s.outlook.com in DNS." resultdescription="The host name resolved successfully." additionaldetails="IP addresses returned: 157.56.241.102, 157.56.232.166, 157.56.245.70, 157.56.245.166, 157.56.236.214, 157.56.236.6" elapsedMilliseconds="191">
<children />
</testresult>
<testresult status="Success" errorid="00000000-0000-0000-0000-000000000000" contentUrl="" testdescription="Testing TCP port 443 on host autodiscover-s.outlook.com to ensure it's listening and open." resultdescription="The port was opened successfully." additionaldetails="" elapsedMilliseconds="84">
<children />
</testresult>
<testresult status="SuccessWithWarnings" errorid="734044ef-11c2-4e30-9ee6-450d49e9d92c" contentUrl="" testdescription="Testing the SSL certificate to make sure it's valid." resultdescription="The certificate passed all validation requirements." additionaldetails="" elapsedMilliseconds="248">
<children>
<testresult status="Success" errorid="00000000-0000-0000-0000-000000000000" contentUrl="" testdescription="The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server autodiscover-s.outlook.com on port 443." resultdescription="The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate." additionaldetails="Remote Certificate Subject: CN=outlook.com, OU=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=WA, C=US, Issuer: CN=Microsoft IT SSL SHA2, OU=Microsoft IT, O=Microsoft Corporation, L=Redmond, S=Washington, C=US." elapsedMilliseconds="163">
<children />
</testresult>
<testresult status="Success" errorid="00000000-0000-0000-0000-000000000000" contentUrl="" testdescription="Validating the certificate name." resultdescription="The certificate name was validated successfully." additionaldetails="Host name autodiscover-s.outlook.com was found in the Certificate Subject Alternative Name entry." elapsedMilliseconds="1">
<children />
</testresult>
<testresult status="SuccessWithWarnings" errorid="734044ef-11c2-4e30-9ee6-450d49e9d92c" contentUrl="" testdescription="Certificate trust is being validated." resultdescription="The certificate is trusted and all certificates are present in the chain." additionaldetails="">
<children>
<testresult status="Success" errorid="00000000-0000-0000-0000-000000000000" contentUrl="" testdescription="The Microsoft Connectivity Analyzer is attempting to build certificate chains for certificate CN=outlook.com, OU=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=WA, C=US." resultdescription="One or more certificate chains were constructed successfully." additionaldetails="A total of 1 chains were built. The highest quality chain ends in root certificate CN=Baltimore CyberTrust Root, OU=CyberTrust, O=Baltimore, C=IE." elapsedMilliseconds="34">
<children />
</testresult>
<testresult status="Warning" errorid="1339c33a-8f21-427b-a323-4cee1a13f517" contentUrl="" testdescription="Analyzing the certificate chains for compatibility problems with versions of Windows." resultdescription="Potential compatibility problems were identified with some versions of Windows." additionaldetails="The Microsoft Connectivity Analyzer can only validate the certificate chain using the Root Certificate Update functionality from Windows Update. Your certificate may not be trusted on Windows if the "Update Root Certificates" feature isn't enabled." elapsedMilliseconds="4">
<children />
</testresult>
</children>
</testresult>
<testresult status="Success" errorid="00000000-0000-0000-0000-000000000000" contentUrl="" testdescription="Testing the certificate date to confirm the certificate is valid." resultdescription="Date validation passed. The certificate hasn't expired." additionaldetails="The certificate is valid. NotBefore = 2/18/2014 11:41:01 PM, NotAfter = 2/18/2016 11:41:01 PM" elapsedMilliseconds="0">
<children />
</testresult>
</children>
</testresult>
<testresult status="Success" errorid="00000000-0000-0000-0000-000000000000" contentUrl="" testdescription="Checking the IIS configuration for client certificate authentication." resultdescription="Client certificate authentication wasn't detected." additionaldetails="Accept/Require Client Certificates isn't configured." elapsedMilliseconds="804">
<children />
</testresult>
<testresult status="FatalError" errorid="734044ef-11c2-4e30-9ee6-450d49e9d92c" contentUrl="" testdescription="Attempting to send an Autodiscover POST request to potential Autodiscover URLs." resultdescription="Autodiscover settings weren't obtained when the Autodiscover POST request was sent." additionaldetails="" elapsedMilliseconds="12692">
<children>
<testresult status="FatalError" errorid="6c458392-3a8c-4bc2-942e-7ab533744106" contentUrl="" testdescription="The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL https://autodiscover-s.outlook.com/Autodiscover/Autodiscover.xml for user [email protected]." resultdescription="The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response." additionaldetails="An HTTP 401 Unauthorized response was received from the remote Unknown server. This is usually the result of an incorrect username or password. If you are attempting to log onto an Office 365 service, ensure you are using your full User Principal Name (UPN).
Headers received:
RequestId: 842d50d9-3e33-4627-8804-98fa0b02070c
X-DiagInfo: CH1PRD0910CA013
Content-Length: 0
Cache-Control: private
Date: Mon, 31 Mar 2014 04:57:26 GMT
Server: Microsoft-IIS/7.5
WWW-Authenticate: Basic Realm=""
X-AspNet-Version: 2.0.50727
X-Powered-By: ASP.NET


HTTP Response Headers:
RequestId: 842d50d9-3e33-4627-8804-98fa0b02070c
X-DiagInfo: CH1PRD0910CA013
Content-Length: 0
Cache-Control: private
Date: Mon, 31 Mar 2014 04:57:26 GMT
Server: Microsoft-IIS/7.5
WWW-Authenticate: Basic Realm=""
X-AspNet-Version: 2.0.50727
X-Powered-By: ASP.NET
" elapsedMilliseconds="12691">
<children />
</testresult>
</children>
</testresult>
</children>
</testresult>
</children>
</testresult>
</children>
</testresult>
</children>
</testresult>

Hi,
Since this is an Exchange forum and your issue is related to domain.live.com, I recommend you contact with domain.live.com support to get quicker and more professional help：<cite class="_Vc">https://domains.live.com/support/
</cite>
Thanks for your understanding in advance.
Best regards,
Angela Shi
TechNet Community Support

Outlook 2010 Settings

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