Outlook 2010 shows hand under folders non shared

Hi,
we've just moved from exchange 2003 to exchange 2010.
Some users are facing this problem.
Some (sometimes all) folders have a "hand" under, like they're shared.
But the users never shared those folders.
How can this happen?
Into the properties is present a orphaned SID.
Dunno if is a migration issue.
Thanks in advance.

Hi,
I saw a similar thread before. Here is the situation in that thread.
User shared many folders with others before migration of Exchange. After migration, this user wanted to remove all of the users he was sharing the folder with. Then this user moved those users and changed the permission level back to 'none' under default
permission. Afterwards, the hand under folders like that the folder is still being shared.
This issue was caused by that when you change the permission level back to 'none' it does not complete remove all the permission entries. Sometimes, the 'Folder visible' entry for 'Other' section still selected. This caused he folder to still be visible
and thus still considered to be 'shared'. De-selecting that 'Folder visible' entry or all other options under default permission level solved issue in that thread.
Best Regards.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Lynn-Li
TechNet Community Support

Similar Messages

  • Search of a specific User in Outlook 2010 show different syntax

    Hi
    when I search for a specific user under sent items in outlook 2010 it shows for e.g. max mustermann in different ways
    Max Musterman
    'Max Mustermann'
     [email protected]
    In my personal contact there is no contact like this. Any reason why it show this person in a different look?

    Hi Matthew,
    login to the outlook web access using the browser and try to search, if you are not able to find it may due to cache in the outlook
    Try to remove the Exchange cached mode and perform the action again
    Reconfigure your outlook and verify it
    Exchange Queries

  • Re-sent Sent Email In Outlook 2010 Showing as Being Sent to the Previous Recipient

    When re-sending a previously sent item from within Outlook 2010, after a few seconds, the newly re-sent email is showing as being sent to the last recipient who the email is sent to. For example;
    I send an email to [email protected] I then want to send the email to [email protected].. so I click Sent Items, double click the email I have just sent, on the Message tab in the Move group, I click Actions and then click Resend This Message.
    I remove the original recipient and add the new recipient and click Send.
    I check my sent items a few seconds later and the newly sent email ([email protected]) is showing as being sent to [email protected] However, the re-sent email has actually be sent to the correct recipient. 
    I would appreciate any advice on this. 

    Hi,
    I assume this issue is related to the corrupted nickname cache. Does this issue occur with certain recipients? If so, I suggest you remove the nickname cache entries of these recipients:
    Open a new email message.
    Type the first few characters of the nickname cache entry that you want to remove from the cache.
    When the entry appears in the list of suggested names, move your mouse pointer over the name until it becomes highlighted, but do not click the name.
    When the “X” icon appears next to the highlighted name, click X to remove the name from the list.
    If this happens to all recipients, we can consider to reset the whole Outlook nickname cache for Outlook 2010:
    Open Outlook 2010.
    On the File tab, click Options. 
    Click the Mail tab. 
    Under Send Messages, click Empty Auto-Complete List.
    Click Yes.
    I hope the information is helpful to you.
    Regards,
    Melon Chen
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Can't find Outlook 2010 Task and Contact Folders

    I upgraded from Windows XP to Windows 7.  Prior to the upgrade, my Outlook 2010 pst file had grown extremely large (39G) as it was not recognizing deletions I was making.  After the upgrade, I can open the 39G pst file, but all I see is
    my emails, not my task, contact or calendar folders.  How can I get to my task, contact and calendar folders?

    Do you mean when you select tasks, contacts or the calendar that nothing is visible in there, or that you can't see those folders at all?
    If you're not seeing them at all, have you checked down the bottom of the left hand window and made sure the icons are visible for those three? If you select the Folder view you should then also see those folders along with the mail folders (if you're in
    Mail view you will only see mail items displayed, not any of the other folders).
    In terms of mailbox pst file size, you have remembered to empty the deleted items folder I assume? If you right click on the mailbox, go to properties and then click Folder Size you'll see how much space is being used by your mailbox folders and whether
    you really are using 39GB or if it's mostly empty space.

  • Not all Conversations in Outlook 2010 Show as Expandable Until Selected

    Hi,
    I've recently noticed that when using conversation view in Outlook 2010, not all of the conversations show the expandable arrow icon to the left. When the email is highlighted, however, the arrow appears and the conversation can be expanded as usual.
    There doesn't appear to be any common factor in whether the arrow is initially shown or not (for example whether or not I was the last person to respond in the conversation, the other person or people in the conversation etc.).
    I've observed this in other people's Outlook as well, so am wondering if anyone knows if there is a setting that I'm missing or if this is somehow 'by design'?
    Thanks,
    Chris

    Hi,
    We haven't seen such issues here with conversation view. However I still would suggest you to try out the following:
    1. Get Outlook, Word and MSO on the latest updates. Please refer the link below to check for the latest updates.
    How to install the latest applicable updates for Microsoft Outlook (US English only) :
    https://support.microsoft.com/kb/2625547
    2. Check the issue in safe mode
    3. If the issue is still seen then disable all the add-ins and check the behavior again
    4. If the issue is still seen then please create new outlook profile and check the behavior
    5. If we still see the issue , then please uninstall office and reinstall back and check the behavior
    6. If we still see the issue then create new windows profile and check the behavior
    Once you have exhausted the steps and issue is still seen, then I would appreciate if you can open phone support case with Microsoft so that we can collect logs and analyze the same and help you out to resolve the concern.
    Hope this helps
    Thanks

  • Outlook 2010 show all users presence not just those you added to Jabber?

    A customer has requested that in Outlook 2010 that Presence state is show for all users.  Not just those that have been added to their Jabber for Windows 9.7.1 client.
    Is there any way to do this?
    J4W 9.7.1
    IMP 10.0.1SU1

    So for all users in consideration; kindly check if the proxy address field in AD is populated with the following format or not;
    SIP:uid@sipproxydomainname  ... ( this is also the IM address and please note prefixing with the word SIP: is really important).
    Note this field will ensure whether you get the presence consistently or not. Refer to the following document for more information;
    http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/9_7/JABW_BK_C4C679C9_00_cisco-jabber-for-windows-97/JABW_BK_C4C679C9_00_cisco-jabber-for-windows-97_chapter_01.html#JABW_TK_E83CC0F0_00
    Here is the section that you may want to refer to; "Enable Presence Integration with Microsoft Outlook"
    Please rate if you find this helpfull.

  • Outlook 2010 shows different user on sent on behalf of line

    Hi, 
    I am having an issue where a user has send on behalf permission to a mailbox. This mailbox is also set to forward any mail to another mailbox. 
    When a user running outlook 2010 sends an email from this mailbox, it goes fine, but when you look at the from field of the sent email it shows as the mailbox it is set to forward to. So [email protected] is set to forward all incoming mail to [email protected],
    and user A has permssion to send on behalf of [email protected] 
    When user A tries to do that, the recieved mail should show in the from field as user A on behalf of [email protected] but instead shows as [email protected] on behalf of [email protected] 
    I have users running outlook 2003 that have no issue with this. Is there anyway to change what outlook 2010 will display in the from field of the sent email, as we want the recipient to have a named point of contact, but all mail to go into the same mailbox
    so if that user is away another can pick it up. 
    Sorry if it makes little sense...

    Hi,
    Please make sure
    [email protected] doesn’t have any related permissions(Send as permission, send on behalf of rights, full access permission) to User A. We can remove
    [email protected] from Forward To filed in EMC then check whether the send on behalf message shows correct in from filed:
    1. Open Exchange Management Console, expand Recipient Configuration > Mailbox.
    2. Right-click [email protected] > Properties.
    3. In Mail Flow Settings tab, click Delivery Options > Properties.
    4. Make sure User A is listed in Send on behalf permission list. And uncheck Forward to checkbox.
    5. Click OK > Apply > OK.
    Then check whether the issue persists. If the issue resolved, then set the forward to back to have a try.
    Regards,
    Winnie Liang
    TechNet Community Support

  • Outlook 2010 - Automatic signatures for auto-mapped shared mailbox..

    Hi,
    I have recently received below 02 requests for a shared mailbox:
    Automatic signature or standard bottom lines  for shared mailbox, user have full mailbox and send as permission?
    Automatic response and auto delete of all incoming mails for shared mailbox?
    Is there a way to achieve this, Please help!

    Hi,
    If you want to set separately default signatures for each mailbox, primary mailbox and shared mailbox, I'm afraid there is no way to achive this goal from Exchange side, you may need some third party software.
    Here is a similar thread for your reference.
    https://social.technet.microsoft.com/Forums/en-US/5c62c553-7533-4547-b49d-dcbffeb447e1/outlook-2010-automatic-signatures-for-automapped-shared-accounts?forum=outlook
    To create automatic reply, you can use the Set-MailboxAutoReplyConfiguration command. And if you want to delete all messages for incoming to this share mailbox, you can run the New-InboxRule command to create an inbox rule for this shared mailbox to delete
    incoming messages.
    More information about these commands:
    https://technet.microsoft.com/en-us/library/dd638217(v=exchg.141).aspx
    https://technet.microsoft.com/en-us/library/dd335170(v=exchg.141).aspx
    Best regards,
    Belinda Ma
    TechNet Community Support

  • After Migration using -ArchiveOnly, On Prem Outlook 2010 showing duplicate of primary as the archive mailbox

    We are testing the hybrid migration to Office 365:
    Federation and DirSync in place and working -- Exchange 2010 SP3 RU5 -- Outlook 2010 SP2 (14.0.7116.5000)
    I have a Primary Mailbox and an Archive Mailbox -- I moved the Archive to Office 365.
    I got the familiar "Your Admin has made a change ... You must restart Outlook ..."
    Afterwards I get my primary mailbox "Inbox - <email address>" and  "Archive <email address>" for the Archive mailbox, but the content is the Primary Mailbox
    I have two copies of the Primary mailbox and No archive.
    I create a new session to onmicrosoft.com then, "get-mailboxfolderstatisitcs -Identity
    '[email protected]' -Archive | ft Identity, ItemsInFolder, FolderSize", I see names, counts, and sizes that are definitely my archive.
    No License on Office 365 is checked -- I assumed the migration of the Archive would take care of that.
    How do I get my Outlook client to see the Archive and not dup the Primary mailbox in its place?

    Hi,
    My issue is resolved after disabling of Outlook Anywhere on EX2007 servers.
    I have to install new certificate & root certificate into all the clients & issue was resolved.
    But my non-domain join clients like WinXp with SP3 with Office 2007/Office 2010 who connects from branches like Banglore, Hyderabad they are getting password prompt pop-up but its working fine for Win7 & Win8 clients.
    For password prompt issue i ran this command on EX2010 cas server but still no luck;
    Set-OutlookProvider EXPR -CertPrincipalName msstd:*.domain.com
    But I found the solution for this;
    by adding below 5 registry keys & uncheck of Proxy settings in Outlook settings resolved the password
    promt issue.
    HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\Outlook\AutoDiscover\ExcludeSCPLookup = 1
    HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\Outlook\AutoDiscover\ExcludeHttpRedirect = 1
    HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\Outlook\AutoDiscover\ExcludeHttpsAutodiscoverDomain = 1
    HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\Outlook\AutoDiscover\ExcludeHttpsRootDomain = 1
    HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\Outlook\AutoDiscover\ExcludeSrvRecord = 1
    My existing Ex2007 server running in SCC cluster, now I want to break SCC cluster & now I want to decommission one node from SCC Ex2007 mailbox server &
    I want to use this node for my Ex2010 mailbox server to create the DAG.
    Can any one help me to break SCC & run SCC with one  Node only.
    NOTE : Here I am short falling for H/W, hence I decided to use one node from SCC & use it as Ex2010 mailbox server to create the DAG.
    Now
    i just moved 100 mailboxes only
    Is it possible to run SCC with only one till I migrate all my users to EX2010.
    Any help really appreciated
    Regards
    Anand S
    Thanks & Regards Anand Sunka MCSA+CCNA+MCTS

  • In Outlook 2010/MS Exchange, can't search shared contacts

    Have had MS Outlook 2010 for quite some time, and I really like it. However, since I got a new computer, I'm not able to search the contacts of my 2 bosses. Since my one boss has over 1700 contacts, I really need the ability to search his contacts back!
    What happens is even if I am in Jon's contacts, it jumps to my contacts to do the search
    From Outlook 2010 - File - Open - Other User's Folder - I do press enter when i've typed in the person/company i'm looking for.
    Help desk guys have told me it is a compatability issue with Outlook 2010 - which sounds stupid to me since I had no problem till i got a new computer

    Hi,
    I have done a test on my lab machine and the search result was pretty good.
    Please make sure the Outlook version is up to date. Try switching the Outlook to Online Mode and check if the issue persists.
    You can also try rebuilding the Outlook Profiles and run Outlook in Safe Mode by:
    1. On the Start menu, click Run.
    2. Input "Outlook.exe /safe" (without the quotation marks) and click OK.
    Note: There is a space between Outlook and the forward slash (/).
    3. Please check if the issue persist.
    Thanks,
    Simon

  • Excahgne 2013 outlook 2010 don't update folders from exchange server, from owa send and receive is ok

    I have exchange 2013 server, with database for each department last week we have power problem, servers down 
    after servers goes on line, i have database with dirty shutdown, cant mount it, then i do eseutil/p, then i mount it, then all users access there mails from outlook 2010 they can send and receive, except one user cant receive new mail to outlook but he can
    send mails from outlook (in outlook the folder last update 22april), from owa he receive anew mails and can send,
    i try to delete outlook profile and create it again i get folder has not yet been updated
    i try to repair exchange database again, but the same problem
    i try to move it to another database or another server but move fail
    if i use outlook online (remove use cached mode) its receive new mails.
    Any help?
    Thanks

    Hi,
    What’s the user impact? If the issue only occur on specific users, I suggest we firstly take the troubleshooting from the client side.
    If the issue occurs to all the users, it’s seems the Outlook sync issue with the CAS server, not like a database issue. Do you configure the NLB for the CAS server?
    Thanks,
    Simon Wu
    TechNet Community Support

  • Outlook 2010 users getting Password Prompt until shared mailboxes are removed

    Hi,
    some (around 20) of my 3000 outlook 2010 users are getting Password Promts while using outlook.
    This started end of last week without any change to the environment.
    The prompt goes away if we unmount and remount additional mailboxes they have mounted.
    Any idea what could be causing this or where to start debugging?
    Backend is Exchange 2013 and 2007 in migration. 
    Thanks for every idea

    Hi,
    How did you mount additional mailboxes? Via File > Account Settings > Account Settings > Double-click the Exchange account > More Settings > Advanced tab > Add?
    Are the additional mailboxes hosted on the same version of Exchange server with thoese mailboxes with the password prompting issue? If this is the case, this issue often happens if you have a hybrid deployment of Exchange Server. To resolve the issue,
    please have a look at the following KB article and follow the instructions to fix it:
    https://support.microsoft.com/kb/2834139?wa=wsignin1.0
    Please let me know the result.
    Reagrds,
    Steve Fan
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Outlook 2010: show subfolders in Favorites for a folder in Public Folders

    I have a folder in Public Folders / All Public folders that I would like to see in my mail items favorites.  I right clicked on it, clicked "Add to Favorites" and selected the options to show subfolders (i.e. "Add subfolders of this folder"). 
    It then shows in the Public Folders / Favorites and shows subfolders there.  But, when I right click on the item in Public Folders / Favorites to add it to the mail item Favorites (Show in Favorites), there is no option to include subfolders and the subfolders
    do not show in the mail items Favorites.  Any ideas?
    Thank you.
    Jerry

    Hi,
    Tested and I can confirm this is not possible in current versions. However, if you want to switch to folder list quickly when you are in Favorite folders, press CTRL+6 for workaround. Thanks.
    Tony Chen
    TechNet Community Support

  • Outlook not showing all-day events in shared calendars

    One of my users cannot see all-day events on shared calendars if those events are marked as "free" (as in the person is not busy or out of the office.) We use these events for a time-off calendar, and being on our help desk she needs to know when
    people are not in the office.
    We just replaced her computer and this was not an issue on the old computer, just the new one. Everyone else can see these events, the issue is just her on this specific computer. She can see all-day events on her own calendar, she can see all-day events
    on shared calendars if the event is not marked as "free", and she can see any event on a shared calendars where the event is not all-day (including "free" events.) The problem is only with all-day "free" events that are on a shared
    calendar, and the issue is only present on one computer.
    We have tried uninstalling and re-installing Office, we have tried resetting her views in the calendar view, we have tried just about every option that we can find within Outlook with no avail.
    Any idea?

    Hi,
    I noticed that the issue only happens to specific user with specific computer. Please do the following checking to narrow down the issue:
    1. please update the Outlook client with the latest patches and service packs.
    2. disable using Exchange cached mode and check whether the issue happens in Online mode in this computer.
    3. Start
    Outlook in safe mode to have a try.
    4. Perform a clean boot
    in your Windows for the new machine.
    Regards,
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
    Winnie Liang
    TechNet Community Support

  • Outlook 2010 shows "Not connected" when users try to view other users calender

    Hi all
    I have enabled the possibility for all users to view all users calender information. This have worked fine but now some user get "Not Connected" when they are trying to see other users calendar.  I have two database servers using DAG and one
    database per server.
    Does anyone have experienced the same? Or have a clue on what can cause this?
    Pittbull

    Hi Pittbull,
    From your description, I recommend you follow the steps below for troubleshooting:
    1. Please check if these problematic users have permissions to the calendars they are reviewing. Maybe the calendars' owners have removed the review permission of others via Outlook.
    2. If the issue persists for a few users, they can try to new a profile and check the result.
    Hope it helps.
    Best regards,
    Amy
    Amy Wang
    TechNet Community Support

Maybe you are looking for

  • Customer bank account detail in istore.

    In istore ,one customer is place order a item using the same credit card number (EX:visa .XXXXXXXXXXX4444) .After the place order ,in customer bank account screen having the credit card information and customer account name. Again same customer is pl

  • How to sort email messages on iPod Mail

    I am using my iPod to download my Gmail messages. In Gmail, my Inbox and All Mail boxes are all sorted by date so that the most recent message are on top. But when I use iPod to check my Gmail, my messages are sorted by the OLDEST on top! Is there a

  • Mini won't start up

    our mini suddenly shut off by itself. There was no error message or anything unusual until it went black. Now it will not start up. There is no chime nor does the light come on. I have checked the powerbar that it is plug into and the powerbar is fin

  • PLS HELP me on updating my n93i

    just want to ask?? why cant i update my n93i this 2010. i really dont have any idea about software update, i just saw it on net bout a month ago. so i decided to update my phones firmware, but the software update keep on saying my phone was not suppo

  • APO Bapi - ERROR - No entry found in transportation indicator table for fol

    Hi Experts .. need help on a APO bapi Iam being doing BAPI for transportation lane to add new material through the bapi BAPI_TRLSRVAPS_SAVEMULTI iam passing  the following to BAPI     Logical system     model and in tables .     TRANSPORT_LANE     TR