Outlook 2010 SP2 - Error when editing shared calendar: Post Exchange 2013 CU2 Migration
Hi there,
I have a strange comportment with Outlook 2010 SP2 and Exchange 2013 CU2 and i really need your help.
Frequently, when an user (who has the good permissions for) want to edit a shared calendar (edit a meeting or add one), he has this error message:
" Cannot display the folder. Your server administrator has limited the number of items you can open simultaneously. Try closing message you have opened or removing attachments and images from unsent messages you are composing "
I see anything in the Exchange server event log but i have each time, an error message in the client event log:
" Microsoft Office14 Alerts ID 300"
Everything work very well with Outlook 2013.
Many thanks in advance for your assistance, and I am looking forward to reading from you.
Hi,
According to your description, the issue is related to your Office 2010 client.
And the issue can be resolved by installing the Microsoft Office 2010 Deployment Kit.
Here are the steps you can refer to :
1. Open a command prompt with administrative permissions.
2. Browse to the directory that contains the Offvirt.msi.
3. At the command prompt, run the following command:
msiexec /i OffVirt.msi [licensing flags]
You must enter a correct licensing flag in the following list to correctly configure the Deployment Kit. Otherwise, functionality may be incorrect.
For more information, you can refer to the following article:
http://blogs.technet.com/b/virtualworld/archive/2010/07/07/microsoft-has-encountered-an-error-with-licensing-and-will-need-to-close.aspx
If you have any question, please feel free to let me know.
Thanks,
Angela
Angela Shi
TechNet Community Support
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Log Name: Application
Source: Microsoft Office 14
Date: 3/3/2014 12:36:18 PM
Event ID: 5000
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: AdamR64.xxxxx.net
Description:
The description for Event ID 5000 from source Microsoft Office 14 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Office11ShipAssert
6xk3
14.0.7015.0
the message resource is present but the message is not found in the string/message table
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft Office 14" />
<EventID Qualifiers="49152">5000</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-03-03T17:36:18.000000000Z" />
<EventRecordID>61665</EventRecordID>
<Channel>Application</Channel>
<Computer>AdamR64.xxxxxx.net</Computer>
<Security />
</System>
<EventData>
<Data>Office11ShipAssert</Data>
<Data>6xk3</Data>
<Data>14.0.7015.0</Data>
</EventData>
</Event>
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Log Name: Application
Source: Windows Error Reporting
Date: 3/3/2014 12:36:20 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: AdamR64.xxxxx.net
Description:
Fault bucket 8096914, type 21
Event Name: Office11ShipAssert
Response: Not available
Cab Id: 0
Problem signature:
P1: 6xk3
P2: 14.0.7015.0
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:
Attached files:
C:\Users\AdamR\AppData\Local\Microsoft\Office\ShipAsserts\outlook.exe.6xk3.dmp
C:\Users\AdamR\AppData\Local\Microsoft\Office\ShipAsserts\outlook.exe.6xk3.cvr
These files may be available here:
C:\Users\AdamR\AppData\Local\Microsoft\Windows\WER\ReportArchive\NonCritical_6xk3_cae7bb3efd629b7aa754c7bce3d3e93e0a6fd93_1196ca6f
Analysis symbol:
Rechecking for solution: 0
Report Id: 531db1d4-a2fa-11e3-9ef1-842b2b9a1d57
Report Status: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-03-03T17:36:20.000000000Z" />
<EventRecordID>61673</EventRecordID>
<Channel>Application</Channel>
<Computer>AdamR64.xxxxxx.net</Computer>
<Security />
</System>
<EventData>
<Data>8096914</Data>
<Data>21</Data>
<Data>Office11ShipAssert</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>6xk3</Data>
<Data>14.0.7015.0</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\AdamR\AppData\Local\Microsoft\Office\ShipAsserts\outlook.exe.6xk3.dmp
C:\Users\AdamR\AppData\Local\Microsoft\Office\ShipAsserts\outlook.exe.6xk3.cvr</Data>
<Data>C:\Users\AdamR\AppData\Local\Microsoft\Windows\WER\ReportArchive\NonCritical_6xk3_cae7bb3efd629b7aa754c7bce3d3e93e0a6fd93_1196ca6f</Data>
<Data>
</Data>
<Data>0</Data>
<Data>531db1d4-a2fa-11e3-9ef1-842b2b9a1d57</Data>
<Data>0</Data>
</EventData>
</Event>
Version=1
EventType=Office11ShipAssert
EventTime=130385170645103870
Consent=2
UploadTime=130385170645103870
ReportIdentifier=71f1de7e-a492-11e3-9ef1-842b2b9a1d57
Response.BucketId=8096914
Response.BucketTable=21
Response.type=4
Sig[0].Name=Problem Signature 01
Sig[0].Value=6xk3
Sig[1].Name=Problem Signature 02
Sig[1].Value=14.0.7015.0
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE
Sec[0].Key=No2nd
Sec[0].Value=2
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Non-critical error
ConsentKey=Office11ShipAssert
AppName=Microsoft Outlook
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