Outlook 2010 - Strange email bounce back issue.

Hello,
   I have a user who's emails are getting rejected by some mail servers. We are on Exchange 2007, and the user is using Outlook 2010. The strange thing is, I and many other users on the same server can send to the same address no problem.
   I also found that if the user sends mail from OWA or his phone, it goes through fine as well. His emails get blocked only when he sends from Outlook 2010 on his PC. I thought it might be something with his ost file, so I had him
delete it and Outlook rebuilt it. But the issue persisted. His emails got rejected with a 554 denied error.
   I checked and our Exchange server is not on any blacklists and has a good reputation. Its just this one user that is getting rejected when he sends mail to certain addresses from Outlook 2010. Is there an issue with Outlook that
would cause something like this?
Thanks.

Hi,
According to your description, I understand that the issue only occurs when sending message from the Outlook client.
Please check the Blocked Senders and Safe Recipients settings in Junk E-mail Options in Outlook 2010. Also try to start Outlook in safe mode and send the test message to check whether the issue persists. If it doesn’t work, change a computer to have a try.
Regards,
Winnie Liang
TechNet Community Support

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MCOOK1155
Using my recently obtained Windows 8 64 bit, I have not been able to get Photoshop Elements 11 Organizer Share File Attachments or Photo Mail to work. From what I have read, Windows 8 has a problem with POP servers. But I suspect that what we are encountering goes beyond that.
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Details:
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Connection: close
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Cache-Control: no-cache
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<testresult status="FatalError" errorid="6c458392-3a8c-4bc2-942e-7ab533744106" contentUrl="" testdescription="The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL https://autodiscover-s.outlook.com/Autodiscover/Autodiscover.xml for user [email protected]." resultdescription="The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response." additionaldetails="An HTTP 401 Unauthorized response was received from the remote Unknown server. This is usually the result of an incorrect username or password. If you are attempting to log onto an Office 365 service, ensure you are using your full User Principal Name (UPN).
Headers received:
RequestId: 842d50d9-3e33-4627-8804-98fa0b02070c
X-DiagInfo: CH1PRD0910CA013
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Cache-Control: private
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Server: Microsoft-IIS/7.5
WWW-Authenticate: Basic Realm=""
X-AspNet-Version: 2.0.50727
X-Powered-By: ASP.NET


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RequestId: 842d50d9-3e33-4627-8804-98fa0b02070c
X-DiagInfo: CH1PRD0910CA013
Content-Length: 0
Cache-Control: private
Date: Mon, 31 Mar 2014 04:57:26 GMT
Server: Microsoft-IIS/7.5
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X-AspNet-Version: 2.0.50727
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Hi,
Since this is an Exchange forum and your issue is related to domain.live.com, I recommend you contact with domain.live.com support to get quicker and more professional help：<cite class="_Vc">https://domains.live.com/support/
</cite>
Thanks for your understanding in advance.
Best regards,
Angela Shi
TechNet Community Support

Email Bounce Back

Hi,
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Hi,
This NDR message indicates that the format of the recipient's address is not incorrect.
I've noticed that there is a question mark behind the email address:
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It's recommended to download and install
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Mar 15 16:14:46 dns postfix/pipe[5681]: 5225323DC99: to=<[email protected]>, relay=cyrus, delay=39729, status=deferred (temporary failure)

Could verify this.
Mails to non existent shared folders create this shared folders like you mentioned above:
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Apr 20 16:43:44 mc postfix/pipe[44755]: AFE26165AB4: to=<[email protected]>, relay=cyrus, delay=0.07, delays=0/0.01/0/0.06, dsn=5.6.0, status=bounced (data format error. Command output: test+xxx.test2: Permission denied )
this creates the shared folder "Shared Folders/xxx.test2"
If the part in front of the + is not defined in imapd.conf and no user with this name is present it gets rejected:
Apr 20 16:47:19 mc postfix/pipe[44878]: 9F148165AEB: to=<[email protected]>, relay=cyrus, delay=0.08, delays=0/0.01/0/0.06, dsn=5.6.0, status=bounced (data format error. Command output: test2+xxx.test2: Mailbox does not exist )

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I am trying to set up Outlook 2010 as my email client in Verizon Yahoo. I have reached the Internet E-mail Settings window in Outlook 2010 and entered the settings specified in the Verizon Yahoo! Internet Help file titled "How do I receive my VerizonYahoo! Mail using a different email program?". When I test the account settings I get an error message telling me that the server responded : 530 authentication required. Help.

MCOOK1155
Using my recently obtained Windows 8 64 bit, I have not been able to get Photoshop Elements 11 Organizer Share File Attachments or Photo Mail to work. From what I have read, Windows 8 has a problem with POP servers. But I suspect that what we are encountering goes beyond that.
At the onset, my only choice was Adobe Email Services for the Email client. After I installed Windows Live Mail 2011, I then had the choice for EMail Client of Windows Live Mail 2011 as well as Adobe Email client but neither solved the problem of no email generated.
a. For Adobe Email Service, used three different email addresses, got valid verification codes for each, was told by the program that I was good to email, yet after the email was prepared, no email with send button was generated for emailing.
b. I have looked at the system with two different anti-virus program...first McAfee and then Windows Defender.
c. I have changed the send to email addresses.
d. I have had no better luck using Windows 8 built in Mail app. In fact, my lack of success with the Photoshop Elements Photo mail feature and the Windows 8 built in Mail app was the reason for my looking for alternatives.
On a comparative note, when I use Photoshop Elements 11 in Windows 7 64 bit, I have the same problem with Adobe Email Service as the Email client. However, if Windows Live Mail 2011 is the Email client, no problems..email generated and sent successfully.
So based on my result, I would say that the answer to your question
"Is there some kind of issue between Adobe organizer and Windows 8?"
is Yes.
If Photoshop Elements 11 support says there should be no problem with this feature in Windows 8, then I would also be interested in knowing the details of its use of the feature to get the expected Photo Mail and File Attachment results.
ATR

Outlook 2010 Contact changes revert back to previous version

I have a user on a corporate domain who is using Outlook 2010 to connect to an Exchange 2010 Server. Everything is working normally except for the user's Contacts; she is able to create new contacts with no issues. However, when she modifies
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<profilename>.old and restart Outlook to check the result.
4. If above not working, please try to create a new mail profile and setup the email account in the new profile to check the result.
http://support.microsoft.com/kb/829918
Hope this helps.
Regards,
Steve Fan
TechNet Community Support

Outlook 2010 psts downloading duplicates - new issue

Hi all,
I've seen so many posts regarding duplicate emails over the last few days but nothing that explains my exact problem and any solution to it so apologies if this is just re-wording an old problem
We've been using Outlook 2010 for the last 3 years that I've been with my current company and in that time I've deployed and redeployed most employees onto this version. 90% of them work off of pst files connecting to MDaemon messaging server.
In the past whenever I've upgraded someone to 2010, reinstalled 2010 onto their pc or upgraded their pc inc. 2010 I've always set their outlook up the same way:
Manually configure
POP3 account
Use an existing outlook pst file
advanced settings > leave a copy on the server > do not delete after n days
This has never caused me any issues. I've never had duplicates come down using this method and it has always just picked up where they last left off
In the last few weeks however we have used this exact same method on about 4 accounts and all of them have started downloading duplicates. The first few were only small (1000-2000 emails) and so we went through and removed the duplicates afterward. However
once we deleted these duplicates they then re-downloaded again. One account we had this delete/redownload/delete combo happen 4 times!
So far the only way I've found around it is to move all of their emails out of the IMAP inbox folder so that Outlook can't find anything to download. This does work but we've never had to do this before
The question is multipart:
1) Why is Outlook now downloading these duplicates when it never has before
2) Why does Outlook continue to download duplicates after a download/deletion has happened
3) How do we prevent these duplicates from happening in the pst file without removing emails from the IMAP folder
4) Where does Outlook store it's records of what's already downloaded
I've been told that what I've covered above is just the way Outlook works with pst files but I simply can't logically believe that. Fair enough on a new profile on a new machine I can understand that the setup may not know what has already been downloaded
but then there must be something somewhere that tells Outlook that it's already downloaded emails somehow, otherwise you would constantly be redownloading every email. And if this record is stored in the pst file itself then why would it download duplicates
if you use the same pst file elsewhere?
I'm struggling to understand and/or pinpoint why duplicates all of a sudden are now plaguing us. I've not had this issue in 3 yeares of using hte same method to set up accounts on new installs using existing pst files

Hi,
How about manually canceling the credential window, can Outlook still send/receive emails properly?
For this kind of credential issues, I would first try creating another Outlook profile and test if the issue persists.
Thanks,
Simon Wu
TechNet Community Support

Outlook 2010 - Strange email bounce back issue.

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