Outlook 2010 using Citrix Presentation server does not save mail profile, O365 Mailbox

We had on-premise exchange 2003 mailboxes which have been migrated to O365. Some users access their mailboxes(O365) using Outlook 2010 which is published using Citrix Presentation server 4.5. The AD accounts TS profile is pointing to \\%computername%\Tprofiles\template.man
These users used outlook 2003 with this config with the on premise Exchange 2003 server and it saved the outlook profile. After outlook 2010 is configured to connect to the users O365 mailbox all is fine until the user logs off and logs back in, the profile
setting is lost and has to re-setup. I should mention that Outlook does not auto discover the users mailbox but is able to if the outlook wizard is run either from desktop or RDP however that is not a concern unless these two are related
issues. I am not sure if the issue is with Citrix ( I am not a Citrix admin) and some configuration fine tuning needs to happen on that front or the issue is somewhere else, setting up a roaming profile is kind of ruled out since this was not needed
with Outlook 2003 and Exchange 2003.
What would be the best way to get this working ? any help will be appreciated.

It seems that deploying a PRF file is best based on the research as well as some of the links which Amy shared. Users are using Outlook 2010 using the /importprf switch however with outlook 2010 the " Encrypt data between Microsoft Outlook and Microsoft
Exchange" is enabled by default this causes some of the users to be continuously prompted for authentication, I was able to manually fix the issue by disabling "Encrypt data between Microsoft Outlook and Microsoft Exchange"
Sorry cannot post images or link yet as my account is not verified...
We can't do this manually but want to modify the PRF file to disable this. So far the only documentation referring to this is for Outlook 2003 to
enable this, it was disabled by default with this version of outlook.
It is found at
support.microsoft.com/kb/2006508
Add "http://" to the link
From this document I now know the setting is labelled - RPCEncryptData
Which needs to be changed under the
[ServiceEGS]
and
[Exchange Global Section]
But I have no clue what values will disable it, anyone knows what values will disable it ? help would be appreciated.
Thanks in advance.

Similar Messages

When I accept meetings in outlook 2010 on my Iphone it does not send my acceptance to the requestee. How do i fix this

When I accept meetings in outlook 2010 on my Iphone it does not send my acceptance to the requestee. How do i fix this

Outlook 2010 is an email client that runs on a PC. It does not run on an iPhone at all.
Is this a corporate email account? What did your IT department say when you went to them about the problem?
The ability to correctly process meeting requests when using an Exchange server depends on the version of Exchange your organization is running. It has nothing to do with what mail client you use on your PC.

MS Outlook 2010 Add in Create pdf - does not create pdf of draft emails- Adobe Acrobat Pro X

In MS Outlook 2010 Add in Create pdf- does not create pdf of draft emails- this maybe the case, but just wanted to make sure this is normal for the program- though I guess one can print as an Adobe pdf but it does not maintain the hyperlinks of email addresses etc. the functionality is compromised in a print vs create a pdf.

Here's a workaround by the team:
Right click on the message from Explorer list view or folder view and chose the option to convert to PDF.

MS Outlook 2010 Add in Create pdf - does not capture pictures shows as question marks

In MS Outlook 2010 the add in of Adobe PDF.
When used to create a pdf it does not print any pictures or logos in the email in Outlook. Adobe converts it into blue question marks.
This problem developed over time as it was working fine before.............please suggest..........other than a re-installation..........someone who has had this problem and worked out a solution........(not for the points only!)- please an answer, a solution or state the problem if you have experienced something similar.

Glad it worked for you. The reason to turn it on is primarily because of Security concerns. Spammers at times include a referece to a unique image when then send you an email. The idea is that if you download that image, they know that the email address is valid.
At times, this such spam also might also include inappropriate content.
If you are careful in not converting spam email, you can leave it on.

Outlook 2010 Using a template to create an e-mail, updating it, reverting to orginal text in body when sending out

Hi all,
have a peculiar issue with Outlook not sending out a template that has been updated. Windows 7. Outlook 2010.
I created a template using HTML and saved it as an .oft in a folder on our network. When a colleague opens the template, she modifies the subject and portions of the body. Her editor is also HTML.
When she hits send, the text in the body reverts BACK to the original template text. The subject header DOES update. Very peculiar.
Any suggestions?
Muchly appreciated.
M

Hi,
Did you install any antivirus software on your computer? If so, please try to temporarily turn off them to check the result.
If it doesn't work, please try to open Outlook in safe mode to check if this issue is cuased by problematic add-in. To do this, exit Outlook, press Windows key + R to open the Run box, type
outlook.exe /safe and press Enter.
Here is a similar issue:
http://social.technet.microsoft.com/Forums/office/en-US/2d5043fc-66fa-4d37-9b37-ec37226b01d3/outlook-2010-templates-discard-changes-when-sending?forum=outlook
Regards,
Steve Fan
TechNet Community Support

Outlook 2010 task list on right pane not visible, problem in exchange mailbox?

We are using Outlook 2010 and Exchange 2010.
When I try open the task pane in outlook 2010 I get the following error: “Could not complete the operation. One or more parameter values are not valid.”
Steps to resolve the problem so far:
start outlook.exe with command line parameters /resetfolders /resetnavpane /resettodobar
scanpst.exe
removed ost, new syschronization
moved mailbox between databases (no errors)
started New-MailboxRepairRequest with all four corruption types (no errors)
New-MailboxExportRequest for tasks, removed all tasks, problem with outlook client still exists, reimport all tasks
reinstallation of office
create new profile on another machine, problem exists on there too.
All steps did not help. It seems the problem is connected with the exchange mailbox. Anything else I can do?
Thank you for ur help.
Andy

Hi James,
thank you for the tip. We tried it, but it did not help.
We removed the Task Folder with MFCMAPI and started Outlook with /resetfolders. We saw the empty Folder. When i turn on the right navigation pane and let display my task list i get the "Could not complete the .." error, even now with empty Task
list. I then reimported a backup of the Task Folder.
I think the Mailbox on the Server is corrupt in some way, but the Problem is not connected to data in the Task Folder.
Any other idea? Maybe its best to remove the Mailbox and create a new one?
thank you,
Andy

Deleting mail on pop server does not delete mail on phone

I have two Andoid phones:
1. My Personal Samsung Galaxy Note/AT&T
2. My Employers Motorola Droid RAZR/Verizon
They are both running Android 4.0.4. I have set up pop mail on both. My personal ISP is X/O and a pop3 account. I typically have it deliver mail to Outlook at my home and turn off Outlook to read mail when away. The first phone correctly reconciles the delete of the mails delivered to Outlook and no longer on the server. The Verizon Droid does not delete the mail from the phone when it is gone from the server. I deleted and readded the pop account and experience the same behavior. How do I get the phone to delete the mail that has been removed from the server?
Since it is a company phone but a personal e-mail account I am not sure where to get support.

I found that there was a slight time lapse from when I managed a message on my iPhone (with .Mac) to when it showed the same status on my Mail.app (.Mac). For example, I deleted a message directly from my Inbox (iPhone) and it moved to trash. But it took about 2 minutes for that same message to show up in my trash on my machine. It just sat as a new, unread message on my laptop and then suddenly during the next send/receive interval it was put into the trash (still marked as unread, though).
Have you allowed any sort of time lapse? Or are you viewing the webmail view of your .Mac account simultaneously as your actions on the iPhone?

Creating PDF in Outlook 2010 w/ JPG attachment - jpg does not attach

Using Acrobat X Std. w/ Office 2010 standard. Have an email message with a jpg file attachment, using the "convert to PDF" add-in, PDF gets created but there is no attachments. This works will .doc, .xls, .pdf attachments but we are having no luck with .jpg file attachments. Interestingly, i've had jpg files attach but it seems to be hit and miss. Most jpg's will not attach. I've got Acrobat Convert to PDF set to allow all attachments but still cannot get most jpg's to attach. Anyone have any ideas?

I found this exact same issue with Acrobat 9 & X and Outlook 2007 & 2010.
The Workaround: Drag/Save the message to your desktop and open it there. Then perform the conversion.
What I've Noticed:
It only seems to occur with JPEG.
It doesn't fail everytime, but if a particular message does fail the only way that has worked is the above workaround.
Outlook: Changing message download options has no affect.
Outlook: Changing mailbox caching has no affect.
Acrobat & Outlook: Full repairs or clean installs don't help.
Now the most odd piece to the puzzle... this only began AFTER we transitioned from in house Exchange to Microsoft BPOS.

Server does not send mails

I have a problem with the mail server.
He sends some mails not to other mail servers.
I get back the message with the error:
host mail.domain.de [...IP...] said: 554 5.7.1
<unknown [...IP...]>: Client host rejected: <-- please use SMTP-AUTH
for mail delivery, POP-before-SMTP support has been expired
The SMTP Logfile:
Jan 14 12:04:23 server postfix/smtp[77846]: 81FD09116D: to=<[email protected]>, relay=mail.domain.de[…IP…]:25, delay=0.12, delays=0/0.01/0.08/0.04, dsn=5.7.1, status=bounced (host mail.domain.de[…IP…] said: 554 5.7.1 <unknown[...IP...]>: Client host rejected: <-- please use SMTP-AUTH for mail delivery, POP-before-SMTP support has been expired --- bitte nutzen Sie SMTP-AUTH zum Mailversand, POP-before-SMTP wird nicht mehr unterstuetzt: <a class="jive-link-external-small" href="http://">http://smtp-auth.info --> (in reply to RCPT TO command))
Jan 14 12:04:27 server postfix/cleanup[77842]: A5F9A91170: message-id=<[email protected]>
Jan 14 12:04:27 server postfix/bounce[77847]: 81FD09116D: sender non-delivery notification: A5F9A91170
Jan 14 12:04:27 server postfix/qmgr[77776]: A5F9A91170: from=, size=3504, nrcpt=1 (queue active)
Jan 14 12:04:27 server postfix/qmgr[77776]: 81FD09116D: removed
postconf -n
biff = no
command_directory = /usr/sbin
config_directory = /etc/postfix
content_filter = smtp-amavis:[127.0.0.1]:10024
daemon_directory = /usr/libexec/postfix
debugpeerlevel = 2
enableserveroptions = yes
header_checks = pcre:/etc/postfix/customheaderchecks
html_directory = /usr/share/doc/postfix/html
inet_interfaces = all
localrecipientmaps =
mail_owner = _postfix
mailboxsizelimit = 0
mailbox_transport = dovecot
mailq_path = /usr/bin/mailq
manpage_directory = /usr/share/man
messagesizelimit = 10485760
mydestination = $myhostname, localhost.$mydomain, localhost, $mydomain
mydomain = home.de
mydomain_fallback = localhost
mynetworks = 127.0.0.0/8,192.168.112.0/24
newaliases_path = /usr/bin/newaliases
queue_directory = /private/var/spool/postfix
readme_directory = /usr/share/doc/postfix
recipient_delimiter = +
relayhost =
sample_directory = /usr/share/doc/postfix/examples
sendmail_path = /usr/sbin/sendmail
setgid_group = _postdrop
smtpsasl_authenable = no
smtpsasl_passwordmaps =
smtpdclientrestrictions = permit_mynetworks permitsaslauthenticated permit
smtpdenforcetls = no
smtpdhelorequired = yes
smtpdhelorestrictions = rejectinvalid_helohostname rejectnon_fqdn_helohostname
smtpdpw_server_securityoptions = gssapi,cram-md5,login,plain
smtpdrecipientrestrictions = permitsaslauthenticated permit_mynetworks rejectunauthdestination checkpolicyservice unix:private/policy permit
smtpdsasl_authenable = yes
smtpdtlsCAfile = /etc/certificates/server.home.de.2348FC1580BA9FB417961D5931800EFA6B331800.chain .pem
smtpdtls_certfile =
smtpdtls_excludeciphers = SSLv2, aNULL, ADH, eNULL
smtpdtls_keyfile =
smtpdtlsloglevel = 0
smtpduse_pwserver = yes
smtpdusetls = no
unknownlocal_recipient_rejectcode = 550
virtualaliasdomains = $virtualaliasmaps
virtualaliasmaps =
What is wrong?
Message was edited by: kadametz
Message was edited by: kadametz

If you want your mail delivered properly the Official Host Name of the sending server should match the PTR (reverse DNS) of the sending IP Address, and there should be an "A" record that matches the OHN as well.
Example:
mail.yourdomain.com (Official Host Name) on 123.123.123.123
PTR for 123.123.123.123 should match mail.yourdomain.com
There should be an A record in yourdomain.com pointing to 123.123.123.123
Kostas

Repectfully tell someoen your email server does not accept mail from open relay?

Bryce Katz wrote:
"According to our email server, your email is being rejected due to a serious misconfiguration on the sending email server. Please have your IT department contact us for additional information. We cannot make adjustments to servers we don't own, but we'll happily work with your IT department to resolve this issue."
I liked it until the "happily work with your IT department" part.. It's one thing to say they can contact them, but to say "happily"..... Nope nope nope nope...

So I got a call from one of my co-workers this morning regarding an email that he has been trying to receive from a (vendor?) regarding generator information. The domain is powersgenerator.com.
In looking in my logs, sure enough there is a message in my amavis log regarding open relay:
Open relay? Nonlocal recips but not originating:
To the question:
What is the best way to word an email to this person (in a respectful business manner) to tell him (probably not in IT at all, and will have no idea what I am talking about) the reasons his email was rejected? Some examples would be awesome.
Thanks!
This topic first appeared in the Spiceworks Community

Server mail does not delete mail queue

mail server does not delete mail queue.

Apparently, Mail sometimes fails to remove messages from the server when Remove copy from server is set to Right away -- don’t know why.
I can only guess Mail sometimes has problems communicating with the server, and precisely because the setting is Right away, never tries again. I’d try changing the setting to After one day or When moved from Inbox, and see whether that makes a difference.
Also, go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list.
Have you checked whether Thunderbird does remove the messages from that server?
BTW, woodie is wrong. It’s true that Gmail ignores any requests to delete messages from the server made by a POP client, but it doesn’t let the same messages to be downloaded more than once via POP either. Gmail just doesn’t work like a normal POP server would.

Using Outlook for Mac; emails and calendar announcements will not send--error message: "the server does not support secure connections" Help?

Am using Outlook calendar for Mac--needed for client connection. Invites will not go out. Error message: "server does not support secure connections." Resolution?

I have done a similar set of things and no results.
This is really odd, Mac Mail works other emasil clients work, just not Outlook.
The only event I can tie it back to is the outage a couple of weeks ago when AppleID's weren't working for a perdion of time. I ended up having to reset mine.
Is it feasible a local certificate got corrupted at the same or, oddly, that the SMTP servers don't have the updated password?
What's odd is that I no matter how much i Google, i can't find anyone else who has this problem, other than here?

Using iChat to communicate with Pidgin users on a Citrix Presentation Serve

We have been using iChat on OS X and Pidgin on Windows XP in our environment for several months now. We use Bonjour as the protocol so it makes for a very lightweight easy, inexpensive IM solution on our network (no server component needed).
I hadn't noticed it before today, but I was communicating with a Pidgin user who was using a Citrix Presentation Server login (running Pidgin within that session), and the name that iChat displayed as the person I was talking to was not the actual person that was talking to me. iChat was displaying a different user who was also using Pidgin in another current session on the Citrix box. If I fired up Pidgin on my XP virtual machine and ran Pidgin from there, the user name is identified properly.
So it appears that iChat is tying the user name of the IM session to the IP address and then looking it up from the list, which results in a random mis-identification of the IM user on the Citrix session. BTW, there was a Bonjour update a few days ago, it may actually be Bonjour rather than iChat itself. Anyone have any suggestions, ideas, bug fixes?

I have no new info on this.
It does seem a bit odd.
Note:
By default Bonjour broadcasts and receives data on port 5353 on UDP Protocol to let other Macs know it is there (Linked to mDNSResponder in Activity Monitor).
See here http://support.apple.com/kb/TS1629
It may pay to try and check Pidgen and the Mac are using the same ports.
7:17 PM Friday; January 22, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

SMPT server does not recognized when send email use POP3

I can not send email from outlook on Mac Pro - I use the same server for incoming and out going, incoming email well receive but not outgoing and one can help ?
it notice show as bellow
Error - Through this server
Can not send email. The SMTP server does not recognize any of the authentication methods supported by outlook. Try change your SMTP.... I use the same server for incoming and out going, incoming email well receive but not outgoing and one can help ?

The problem is probably the wrong host name. If you have an MSN account the outgoing server may be different than it is for Hotmail. If you log in to your web mail account and go to the Support page you should be able to find instructions to set up POP3 mail. In those instructions should be the host name, port, and any other settings you need.
Usually you just enter the first part of your email address as the user name, but you should be able to confirm this in the POP3 setup instructions. If the user name alone doesn't work then try the full email address. Also, if you have a login name to MSN that is different from your email address you can try that also.
Regarding the "<hostname>:25" entry, many people have found that email sends faster if you specify the port number; if you don't, the iPhone tries all possible ports which can take several minutes. This isn't your problem, but it is good practice to specify the port number. In versions before 1.1.1 the only way to do this was to put the port number after the host name, separated by a colon. In 1.1.1 there is a separate field for in in the Advanced settings.
It would be helpful to know the error message you are getting when you try to send. That will determine whether the iPhone is not finding the server, or is finding it but the send is being rejected by the server.
Keep at it; there is a way to get it to work.

I bought a new imac running Loin and Office 2011. The server we use to access emails runs exchange 2003 and my IT person says the imac is not compatible with the server. The server does not want to let me access using any email software.

I bought a new imac running Loin with Office 2011. I am the only mac in the office and the Server we use to access emails runs exchange 2003 and my IT person says the imac is not compatible with the server. The server does not want to let me access using any email software other than webmail access through our website. It looks as though 2011 is not compatible with 2003 per some searches online, but what are some options I have to gain full access again? I purchased parallels in hopes that this my help and I am able to use remote desktop connection to log on to server but can not drag and drop files I need. There is a shared drive on that Server we all use to exchange files.
The two main issues are gaining access to my email again and ability to drag and drop files from mac to pc. I hope this is enough info to get some solutions.
PS - IT person says my iMac's IP is what his server does not understand so that is why I can not login.

Office 2011 is not compatbile with Exchange 2003.
I suggest you post further Office related questions on Microsoft's own forums for their Mac software:
http://answers.microsoft.com/en-us/mac

Outlook 2010 using Citrix Presentation server does not save mail profile, O365 Mailbox

Similar Messages

Maybe you are looking for