Outlook 2010 will not sync at all

I have a Iphone 3Gs and Ipad 2 both on IOS 5. Using Windows 7 and Outlook 2010. I have stopped using iCLoud and now Outlook will not sync at all. I turned off iCloud on the devices. While working with Steve from Apple customer care we restored the Ipad 2 to New, and I have uninstalled the downloaded MIcrosoft office version and reinstalled it using the CD. It still will not sync any information. Could the problem be due to the iCloud section still shows in Outlook but I get a "The set of folders can not be opened The information source can not be opened" error" Im not sure where to go from here? I dont understand why restoring to New would not work.
I have not done anything with the phone (other than stopping icloud sync contacs & calendar on phone) until I get I find a solution that works.

Hi,
I got the same problems with win7 and outlook 2007.
My iphone 4 does the sync (supposedly) actions but there is no iPhone Calendar items. on Outlook's Calendar and vice versa, no Outlook Calendar items on iPhone calendar. The Contacts sync gives the same results.
The same thing happens with iPad syncing to the same computer's Outlook.
But the strange things are still to come: When I do the iPhone sync to Outlook, then the iPad, I find iPhone items on the iPad; then I do the iPhone sync again, iPad's items are synced to the iPhone.
It looks like there are hidden Outlook Calendar and Contact files that are synced wiith the iPhone & iPad!
I too get the same error message, Outlook Sync Client has stopped working.

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Outlook 2010 will not sync with iCloud after initial sync

Hi guys, the basic summary is that after upgrading from a mobile me account to icloud (using a me.com account), I was able to sync everything from Outlook to the customer's iPhone but anything created after that would not sync. I tried creating a contact, calendar item, and other calendar items, none of which showed up either way (outlook to phone and vice versa).
Here are all the details that may be needed to assist with this question (and thank you!)
The account was upgraded from mobileme to iCloud, then outlook was upgraded from 2003 to 2010.
OS is Windows 7 64 bit
Outlook has 2 data files which hold all the contacts/calendars/tasks.
I had to add the me.com email to outlook so that it would perform the initial sync.
After the initial sync, all calendars, contacts, etc were moved to deleted items (which I think may be normal). I just moved them back to one of the pst files.
At this point, creating an item in any calendar, or creating a contact does not result in that contact/calendar entry showing up on the iphone (or vice versa).
Outlook does not show "icloud" calendar, only the calendars I previously created, but the iPhone says "All iCloud Calendars" and they list the calendars that we created in outlook.
Customer says it synced fine when he used mobile me back in the day, and then it stopped so we had to upgrade to iCloud. Any ideas? =/ I spent over an hour trying to figure this one out, even had some brief apple tech help.
Thank you SO much for your help. I'd LOVE to be able to get this fixed, otherwise I need to start looking into alternatives for syncing iphone with outlook 2010

Hi guys, the basic summary is that after upgrading from a mobile me account to icloud (using a me.com account), I was able to sync everything from Outlook to the customer's iPhone but anything created after that would not sync. I tried creating a contact, calendar item, and other calendar items, none of which showed up either way (outlook to phone and vice versa).
Here are all the details that may be needed to assist with this question (and thank you!)
The account was upgraded from mobileme to iCloud, then outlook was upgraded from 2003 to 2010.
OS is Windows 7 64 bit
Outlook has 2 data files which hold all the contacts/calendars/tasks.
I had to add the me.com email to outlook so that it would perform the initial sync.
After the initial sync, all calendars, contacts, etc were moved to deleted items (which I think may be normal). I just moved them back to one of the pst files.
At this point, creating an item in any calendar, or creating a contact does not result in that contact/calendar entry showing up on the iphone (or vice versa).
Outlook does not show "icloud" calendar, only the calendars I previously created, but the iPhone says "All iCloud Calendars" and they list the calendars that we created in outlook.
Customer says it synced fine when he used mobile me back in the day, and then it stopped so we had to upgrade to iCloud. Any ideas? =/ I spent over an hour trying to figure this one out, even had some brief apple tech help.
Thank you SO much for your help. I'd LOVE to be able to get this fixed, otherwise I need to start looking into alternatives for syncing iphone with outlook 2010

My outlook 2010 will not sync with icloud

Any suggestions

Hi tclarke2014,
Welcome to the Support Communities! The articles below will help you troubleshoot the issue you are having with iCloud and Outlook. In the links below, see the sections for Microsoft Windows (Microsoft Outlook):
iCloud: Troubleshooting iCloud Calendar
support.apple.com/kb/TS3999
iCloud: Troubleshooting iCloud Contacts
support.apple.com/kb/TS3998
I hope this information helps ....
- Judy

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http://support.microsoft.com/kb/829918/en-us
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Important
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http://windows.microsoft.com/en-US/windows7/Back-up-the-registry
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook
HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\14.0\Outlook
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Outlook
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"What is 6 of 16 that is locking up, I don't believe it is datebook and if that is the case you can disable that conduit temporarily so you can sync your datebook over, if it is datebook, then I would try a program called dbfixit you can get it from www.pimlicosoftware.com I don't know about dbscan and how well it is, but I find dbfixit to be a wonderful tool to find any corruption. "
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Post relates to: Treo 680 (Unlocked GSM)
Post relates to: Treo 680 (Unlocked GSM)

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Post relates to: Treo 680 (Unlocked GSM)
Message Edited by vvv on 07-20-2008 04:26 PM

"What is 6 of 16 that is locking up, I don't believe it is datebook and if that is the case you can disable that conduit temporarily so you can sync your datebook over, if it is datebook, then I would try a program called dbfixit you can get it from www.pimlicosoftware.com I don't know about dbscan and how well it is, but I find dbfixit to be a wonderful tool to find any corruption. "
Well, I don't know. I am assuming it is 6 of 16 files that need to be synced. I'm just telling you what the hotsync window says at the point that it locks up.
How do I disable the conduit and still have the datebook sync? If it's disabled, how would it sync at all? I have set the datebook to "do nothing" and the other applications sync just fine, but not datebook.
I will try the dbfixit as long as you can assure me it won't erase data. Thank you
Post relates to: Treo 680 (Unlocked GSM)
Post relates to: Treo 680 (Unlocked GSM)

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Outlook 2010 and iCloud were working great together on my pc until about a two weeks ago. Then I could not open outlook 2010. Established new profile in Outlook without email address and Outlook opened. Downloaded iCloud and checked the boxes. When completed tried to open Outlook 2010 and it stopped at processing. Would not open. Removed iCloud from pc and Outlook opened. Is there now a conflict between iCloud and Outlook 2010. Still works great on my mac, ipad and iphone. PC, windows 7, office 2010

Hi tclarke2014,
Welcome to the Support Communities! The articles below will help you troubleshoot the issue you are having with iCloud and Outlook. In the links below, see the sections for Microsoft Windows (Microsoft Outlook):
iCloud: Troubleshooting iCloud Calendar
support.apple.com/kb/TS3999
iCloud: Troubleshooting iCloud Contacts
support.apple.com/kb/TS3998
I hope this information helps ....
- Judy

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TechNet Subscriber Support
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TechNet Subscription user and have any feedback on our support quality, please send your feedback
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Outlook 2010 will not sync at all

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