Outlook 2010 won't let me set up a second imap account

I am attempting to set up a secon IMAP account on my outlook 2010. When I click the "NEXT" button and try to save the setup file using "Add New Account" I receive a message "The Requested Operation failed" and I can't get beyond this.
And, Outlook doesn't remember the settings I just input.
Anybody else experience this and have a solution. I would be most appreciative.
Dale Peronteau
[email protected]

Hi Dale Peronteau,
I'm posting to check if the problem has been solved.
And here are the detailed steps on how to create a new profile to test this issue:
1. Exit Outlook.
2. Go to Start > Control Panel, click or double-click Mail.
3. Click Show Profiles. Choose Prompt for a profile to be used.
4. Click Add.
5. Type a name for the profile, and then click OK.
6. Highlight the profile, and choose Properties. Then Email Accounts.., add your email account in the profile.
7. Start Outlook, and choose this new profile.
Also, you can try to repair your Office from Control Panel > Programs and Features, right click the Office program and choose Change, then Repair.
Sincerely,
Max Meng
Please remember to mark the replies as answers if they help and unmark them if they provide no help.

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Outlook 2010 won't let me set up a second imap account

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