Outlook 2011 Deleted Messages

hi
Can anyone help me. When i delete a message in outlook the message dose not go into my Deleted Messages folder, why?????

Hi Joseph,
Could the emails be deleted via OWA and not displaying in Outlook?
Please try to create a new profile and set it to online mode, then test the issue and see if it still appears in OWA.
If it doesn’t work, I’d recommend you contact with Exchange admin for further troubleshooting.
Regards,
Rebecca
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Replies from Mac Outlook 2011 prevent message from being cleaned up by Clean Up feature on Outlook 2013 on Windows

I'm noticing a trend that if someone using Outlook 2011 on OSX, if they reply to an email, then someone replies after that, if you try to Clean Up the thread or the folder, Outlook 2013 on a PC will not delete the reply from the Mac user, as it appears to
have an attachment. I think it may be tied to having screenshots in an email, or if they have an image in their signature.
Has anyone else experienced this, or know of a way to fix it? Or would Microsoft have to change something in Outlook 2011 for OSX?

Hi,
Since I don't have an Outlook for Mac, I'm not able to do the test for you right now.
If you have Outlook for Mac, you can test it yourself:
In Outlook 2013, tick one checkbox each time under Conversation Clean Up, then send an email from Outlook for Mac, try to clean up in Outlook 2013, check the result. This may help determine which option that caused the issue.
Regards,
Melon Chen
Forum Support
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Outlook 2011 error messages on Mountain Lion sandboxd mdworker

Any clue where I might look for a solution to these console reported error on Outlook 2011?
mdworker(4705) deny file-read-xattr /Users/me/Documents/Microsoft User Data/Office 2011 Identities/Main Identity/Data Records/Fold/0T/0B/0M/0K/x24_72 (pre-plugin fstype:hfs fsflag:480D000 flags:240000005E diag:0 uti:dyn.ah62d4rv4ge8085dpge4gq55qqu plugin:internalPlainTextImporter - find suspect file using: sudo mdutil -t 15095777)
Process:         mdworker [4705]
Path:            /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker
Load Address:    0x10ddbb000
Identifier:      mdworker
Version:         ??? (???)
Code Type:       x86_64 (Native)
Parent Process: launchd [145]
Date/Time:       2013-02-16 17:21:26.640 -0700
OS Version:      Mac OS X 10.8.2 (12C60)
Report Version: 8
Thread 0:
0   libsystem_kernel.dylib                  0x00007fff89109a0a flistxattr + 10
1   mdworker                                0x000000010ddbf91b
2   mdworker                                0x000000010ddc1647
3   mdworker                                0x000000010ddc5404
4   libsystem_c.dylib                       0x00007fff8696b7a2 _pthread_start + 327
5   libsystem_c.dylib                       0x00007fff869581e1 thread_start + 13
Binary Images:
       0x10ddbb000 -        0x10de14ff7 mdworker (707.5) <DA44A302-FA51-3CC6-847C-1C70AC4A37DA> /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker
    0x7fff86957000 -     0x7fff86a23ff7 libsystem_c.dylib (825.26) <4C9EB006-FE1F-3F8F-8074-DFD94CF2CE7B> /usr/lib/system/libsystem_c.dylib
    0x7fff890f7000 -     0x7fff89112ff7 libsystem_kernel.dylib (2050.22.13) <5A961E2A-CFB8-362B-BC43-122704AEB047> /usr/lib/system/libsystem_kernel.dylib

Hi,
I would have opened Messages > Preferences > Accounts and deactivated the iMessages account (Untick the Enable this account)
Then Quit Messages.
The Restart Messages and then restart the Account.
A Re-install would do it but is an awfully big hammer to use.
10:51 PM      Sunday; August 26, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Outlook 2011 for Mac: Occurrence with this index was previously deleted from the recurrence

Client using Outlook 2011 (14.2.4) with Mac OS 10.8.2.
I've never seen this error before, and it keeps popping up (next to the classic yellow triangle with exclamation point -- I'd post screenshot, but forum isn't letting me.) The message doesn't seem to be related to any specific action.)
Exact text is: Outlook 2011 for Mac: Occurrence with this index was previously deleted from the recurrence.
Any assistance is very much appreciated.

Unfortunately this did not work for me. There is absolutely nothing in my Drafts folder to be deleted. I'm sure the problem is calendar-related but there is nothing to delete or fix. I ran the Database Utility and it didn't find anything wrong. So I'm stuck
getting an alert "beep" every 8 minutes from Outlook.
EDIT: OK, so you have to look in "Outbox", not "Drafts". And the "Outbox" does not always appear in the sidebar. When mine finally did (not sure what made it show up, but it may have been me enabling logging), I was able to
delete the offending message.

Script to nuke messages in Outlook 2011

I have the following script for Entourage, and thought it would work under Outlook but it does not. it hangs on the first 'message'
Anybody know how to fix this?
FYI the script deletes a selected message immediately bypassing the trash.
on run
tell application "Microsoft Outlook"
if the class of the front window is message window then
set theMsg to the displayed message of the front window
my ProcessMsg(theMsg)
else
set theMessages to the selection
repeat with theMsg in theMessages
my ProcessMsg(theMsg)
end repeat
end if
end tell
end run
-- process the messages
on ProcessMsg(theMsg)
tell application "Microsoft Outlook"
move theMsg to deleted items folder
delete theMsg
end tell
end ProcessMsg

Thank you for this script, it has helped solve my desire to nuke the message from my Outlook 2011. I added a dialog to the script to ask for confirmation as sometime I little to quick with the keyboard shortcuts:
tell application "Microsoft Outlook"
          set theMsgs to the current messages -- selected messages
          try
                    set question to display dialog "Permanently Delete Message(s)?" buttons {"Yes", "No"} default button 2
                    set answer to button returned of question
                    if answer is equal to "Yes" then
                              repeat with theMsg in theMsgs
permanently delete theMsg
                              end repeat
                    end if
          on error errMsg number errNum
                    set theSubject to subject of theMsg
                    set theFolder to name of «class stor» of theMsg
beep
                    display dialog errMsg & return & return & errNum & return & return & "(Erroring on message: " & theSubject & " in " & theFolder & ")" with icon 2
          end try
end tell

Error Message Outlook 2011

Just bought a new MacBook Air together with Office mac 2011 Home & Business.First transferred all data from the old MacBook Air including the Office 2011 installed there. Then deleted the entire old Office and loaded the new Office from the DVD entering the new license key. Wanted to start Outlook and I get the following error message: This identity cannot be opened with this version of Outlook! What to do? Thanks for anyone who can offer help! Marco

Your newly installed version doesn't have the latest service packs.
Find the "Microsoft AutoUpdate" app and run it. You can run it from Word or any other Office app and click "Help" --> "Check for Updates".
Got the solution here:
http://salmagnone.typepad.com/lab09/2011/05/outlook-2011-for-mac-identity-cannot -be-opened-error.html

Help with "The end of file was reached" error message in Outlook 2011

Hello, I am having an issue with Outlook 2011 that after 24 hours or so I am getting a “The end of file was reached” error message code -17895.
Right after this error I get a disconnected from Exchange server and even after re opening the client it stays like this for about 5 minutes then restores. Has anyone else seen this error? I am able to reproduce this on multiple machines with multiple Exchange
2010 mailbox accounts.

Same situation here:
Outlook 2011 for Mac using Office 365, 3 users have reported the End of File Reached error when trying to send email.
I have logged a ticket with Microsoft support and they have followed up with the following directions.
1.
Repair Disc Permissions On A Mac
o
1
Log in to your computer with the administrative account. Open the hard drive, go into the "Applications" folder and then open the "Utilities" folder. Now launch the Disc Utility application.
o
2
Select your main hard drive. You'll probably see two options--one is the manufacturer's name of the disc and the other name is what you've called it. Choose the name of your hard drive.
o
3
Click on "Verify Disc Permissions" and the computer will perform a diagnostic test. After a few minutes, the problems with disk permissions will be reported in the Disc Utility window.
Click on "Repair Disc Permissions" to fix them.
o
4
Insert your Mac OS X installation disk and restart your computer. Hold down the "C" key on your keyboard to boot from the disk rather than your computer's hard drive. Cancel the OS
installation and open Disc Utility.
o
5
Click on "Verify" to have Disc Utility check your computer's hardware. Notice that this option is only available when the program is run from the CD. You can only test the hardware
of a computer that isn't running the program locally.
o
6
Use Disc Utility to try and repair any hardware errors that it detects. Usually fixing the permissions will be enough to maintain your computer. If you still experience frequent lockups
and crashes, then you should try repairing it with this method.
Tips & Warnings
If you use your computer for high-performance work, such as software compiling or video editing, then you may want to check the permissions weekly. Most computer users will only need
to fix permissions after noticing problems with applications or the operating system.
If the computer's performance does not improve after repairing permissions, then you'll have to troubleshoot for other issues. You may want to purchase more RAM for your computer to
help speed it up.
Permissions repairs will not correct problems caused by applications that did not use Apple's installer. Try deleting all files associated with the application and then reinstalling
it.
Avoid repairing the permissions after you've booted the computer from the OS X CD. It won't cause problems to your drive, but the version of "Disc Utility" on the CD may not be updated
to address permission changes that are required by certain software updates.
Secondly, the information for repairing an Outlook 2011 database is as follows:
http://support.microsoft.com/kb/2360509

Server Data Deleted. Need to Import Apple Mail archive in Outlook 2011

I have accidently deleted all the emails on my Imap account while logging in through Outlook 2011 for mac. Luckily I have an email acrhive file of all the emails which I accessed earlier in Apple Mail. But these files cannot be imported in Outlook for mac for reasons I am not aware of.
Please suggest some alternative mehtods except importing the archive files via ImportExportTools in outlook for mac (as I have tried almost a million times).
Thank you

It is possible to do this without external tools, but it is a tremendous faff. See
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macoutlook/import-ema il-from-mail-to-outlook-2011/5e858173-e1f4-4adc-99d7-253cc467169d?page=2 for details.
The easiest way, however, is to use Mail Exporter Pro https://itunes.apple.com/us/app/mail-exporter-pro/id675131616?mt=12 which will convert the email for you from one format to the other, and comes with an excellent manual.
A third possibility is to connect Apple Mail to an email account via IMAP (this doesn’t have to be your usual account, you can just create a Gmail account for the purpose) . Copy all the messages into it and they will be uploaded. Then connect Outlook 2011 to the same account, via IMAP again, and let the messages download, then copy them to wherever you want to keep them and disconnect from that account. This is slow but preserves the attributes of your email (e.g. read/unead) better than any other method.

I have recently bought a macbook and am using outlook 2011 as email. i am getting an error message 4.7.0 not allowed when sending emails how do I fix?

i have a macbook and am using outlook 2011 as email. receiving okay. sending okay sometimes. am now getting error message 4.7.0 not allowed when sending. what is the cause? how do I fix please?

I have discovered that the emails have in fact been sent but much later, maybe it's a network problem with the people i am sending it to. so i checked my sent items and they are there, but at the time the email doesn't go straight into the sent box or drafts so i'm assuming it's disappeared and type it again. i'll keep going with it, until someone can give me a possible solution or explanation as to what is happening.

I tried to sync Outlook 2011 with iCloud and it deleted all my calendar entries and now are only on iCloud and I cant figure out how to export them back to Outlook. Can anyone help me?

I signed up for iCloud today and tred to sync my Outlook 2011 calendar with it. At first, all the entries were completely deleted from Outlook but were still in iCal. Then I attempted to export my iCal events, turn off iCloud for calendars and import the iCal info to Outlook. But since it was only synced through iCloud nothing imported... now all my Outlook info is only on iCloud.. can anyone help me get it back on Outlook?

Hi Khuram1981 - thank you thank you thank you! All sorted! dont suppose you know how to fix another problem I have??? for weeks now, since updating to ios5 I think, for some reason every time I have tried to log onto app store it says CANNOT CONNECT TO ITUNES STORE. It's nothing to do with my computer, and I've been to the Geniius bar but they couldnt help and nothing I seem to do lets me update my Apps and even worse, I cant even buy any more. Any suggestions?
Again thank you SO much for helping with other problem = a real relief.
Chatterwind xx

Outlook 2011 for MAC, how do I stop "to protect your privacy some pictures in this message were not downloaded" I've added to safe senders and added to contacts, it still happens with every single email

Outlook 2011 for MAC, how do I stop "to protect your privacy some pictures in this message were not downloaded" I've added to safe senders and added to contacts, it still happens with every single email

Ask on the Microsoft Mac forums since it's their software you have questions about..
http://answers.microsoft.com/en-us/mac

I am having problems with my outlook 2011. While i am able to check and SEND email on all my other devices ( Ipad, iphone, Macbook), I am unable to do so with my iMac. This problem started suddenly and the error message i get is error 5.7.8. Please Help

I am having problems with my outlook 2011. While i am able to check and SEND email on all my other devices ( Ipad, iphone, Macbook), I am unablesend any email with my iMac ( i can recieve email) . This problem started suddenly and the error message i get is error 5.7.8. I have read the threads on line and went into settings, even created a new profile, nothing helps...Please advice..is this something to do with my keychain Access?

As Outlook is not an Apple product, you will find more helpers familiar with Outlook here:
Office for Mac forums

Sent messages from secondary account are not saved in Outlook 2011 for Mac

We are using a shared email account added in Outlook 2011 for Mac. It's not the default account but we send from it often.
Whenever sending from this secondary mailbox, the message is not saved in sent items folder under the secondary mailbox or the default mailbox. There seems to be no record of the sent item anywhere.
I verified the message is sent and received.
All microsoft updates have been applied and we are using Exchange 2010.

Hello,
Please first log into OWA and check if the email are saved in the Sent Items folder.
We can tick the option "Save copies of messages in Sent Items folder" in Outlook 2010 and Outlook 2013 to save a copy of sent message, please check if you get such option in Outlook for Mac.
In addition, in Outlook for Windows, we can change a registry key to force Outlook to save sent emails in the default or secondary mailbox, but I'm not sure if Outlook 2011 has such trick. See:
http://www.msoutlook.info/question/278
Since this forum is general questions and feedback related to Outlook for Windows, it's better to post your question to the forum for Mac:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macoutlook?sort=lastreplydate&dir=desc&tab=Threads&status=&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&tm=1395990325271
The reason why we recommend posting appropriately is
you
will
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and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.
Thank you for your understanding.
Best Regards,
Steve Fan
Forum Support
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Powershell and Outlook 2007, trying to delete messages in a folder older than date

I was hoping to get a powershell script that would do the following
1) Connect to outlook 2007
2) Go to Mailbox folder (not an inbox subfolder) called 'Processes'
3) Delete all email from that folder older than 3 days old
I did some searching, I have found very useful things like how to empty a deleted items folder. I can even display all messages in that folder using this script snippet. But whenever I try to filter it down to email older than 3 days old, it blows up on me. I was attempting to use a | Where-Object pipe to reduce it and there are thousands of messages in that folder.
$outlook = New-Object -ComObject Outlook.Application
$olFolderInbox=6
$n = $outlook.GetNamespace("MAPI")
$f = $n.GetDefaultFolder($olFolderInbox)
$mailbox = $n.Folders.Item($f.Parent.Name)
$folder = $Mailbox.Folders.Item("Processes")
$folder.Items
#Clean out any open connections
$outlook = $n = $f = $mailbox = $folder = $null;

I thought I might offer another solution for this. I came across this post looking to do the same, but I found it didn't always delete messages. Based on some other information on another site I was able to come up with a modified version.
The two other sites I referenced were:
http://gallery.technet.microsoft.com/ScriptCenter/en-us/966637b9-0b70-41c0-99d0-4647a89da70a
http://msdn.microsoft.com/en-us/library/bb220369%28office.12%29.aspx
----Script----
#Name of folder to access. You can specify subfolders by using FolderName\Subfolder
$folderPath = "FolderName"
#Filter older than 7 days
$olderThan = (get-date).AddDays(-7)
#Set format of date to use
$dateFormat = "g" # This will base on time to do just date choose "M/dd/yyyy"
#Create filter
$sFilter = "[LastModificationTime] < `'$($olderThan.tostring($dateFormat))`'"
$outlook = New-Object -ComObject Outlook.Application
$olFolderInbox=6
$n = $outlook.GetNamespace("MAPI")
$f = $n.GetDefaultFolder($olFolderInbox)
$mailbox = $n.Folders.Item($f.Parent.Name)
$folders = $mailbox.Folders
#Navigate to the proper folder
foreach ($folderName in $folderPath.split("\"))
$folder = $folders.Item($folderName)
$folders = $folder.Folders
$Items=$folder.items
$FilteredItems = $Items.Restrict($sFilter)
for ($i = $FilteredItems.Count; $i -gt 0; $i--) {
Write-Host "Deleting $($FilteredItems.Item($i).Subject)"
$FilteredItems.Item($i).Delete()
#Clean out any open connections
$outlook = $n = $f = $mailbox = $folder = $folders = $Items = $FilteredItems = $null;

I have started to get this error message: 5.1.3 bad address syntax in my email account. I am using Outlook 2011. It does not appear to be affecting sending or receiving email. I have no idea what it means or how to resolve the issue. Any advice?

I have started to get this error message: "5.1.3 bad address syntax" in my email account. I am using Outlook 2011. It does not appear to be affecting sending or receiving email. I have no idea what it means or how to resolve the issue. Any advice? My email account is through Optimum online and I am using Airpost Express.
P.S. The error sound "bong" is driving us nuts!

Please post on the Office for Mac product forums that Microsoft hosts. It's their product and they can best troubleshoot the issue.

Outlook 2011 Deleted Messages

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