Outlook 2011 for Mac Data is corrupt Mail could not be sent Error code: -19943

Why am I constantly getting this error?
What does this error mean?
How do I fix this?
This MacBook Air belongs to a VIP in our company. She is under the impression that she has received a lemon, due to the following experiences (verbatim):
Random beeping noise coming from machine. Unexplainable. No obvious pattern.
Machine randomly sounds like an airplane taking off. Fan running constantly.
Unable to view Sent folder in Outlook. Periodically.
Unable to view Sent items. Periodically.
Calendar items/invites/meetings do not display accordingly.
Unable to accept/decline meeting invitations.
Pinwheel constantly displays. Forced to reboot due to freezing.
Constantly receiving 'Data is corrupt' error message in Outlook.
Constantly receiving 'An internal server error occurred. The operation failed' in Outlook.
I understand the majority of these issues points towards the Office/Outlook application, but why don't any of the troubleshooting methods resolve or alleviate any of the aforementioned symptoms at all?
No one else in my company with this software is receiving this message.
I have rebuilt the database 3 times.
I have reinstalled the software twice.
All software is up-to-date.
Why doesn't Apple support this software?
Why doesn't Microsoft support this software?
Every forum I search regarding Office for Mac results in a never ending loop of both companies panning the issue off to the other and nobody takes responsibility.
Is there anyone out there willing to take the time to assist me and fully exhaust their knowledge to present some sort of solution towards this issue?
I am fully committed to this discussion and will provide any and all information needed in order to fix the issue.
Why are there other users with the same software who are NOT experiencing the same issues?
As a last resort, I am aware backing-up the profile/account and restoring the OS is an option. What if this plan of action doesn't solve anything? What if the problem persists?
My technical knowledge of Apple/Mac devices is limited, and I would appreciate any advice/suggestions/support on the matter, as this is a high priority issue and I would like to learn from this so as to avoid any similar issues that I may encounter in the future.
Thank you in advance for your help.

Hello Warren, which Mail App?
Generally,
SMTP error 554 (Transaction failed) is one of the most vague error codes, but is typically caused by something in the From or To headers that server doesn't like.
In other words, the problem is in the sender or recipient email address.
It can be caused by
The sender address isn't valid.
The server thinks this email is spam or server IP address has been blacklisted
A spam trap identifying your machine as a relay, or as a machine not trusted to send mail from your domain.
http://www.fox.ra.it/forum/13-submissions-via-email/444-smtp-error-5-5-4-transac tion-failed.html
To see if it's your provider, What's my ip...
http://www.whatismyipaddress.com/
Start with these three, check SpamCop or SpamHaus to see if your IP is there...
http://spamcop.net/bl.shtml
http://www.spamhaus.org/lookup.lasso
http://www.spamhaus.org/zen/
Sometimes an ISP will bloc a whole other ISP too, if it's the source of too much SPAM.

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How do you sync iCloud (contact, calendar, task) to outlook 2011 for Mac? and how do you make seemless sync between iCloud to Outlook 2011 to Blackberry device or an iPad?

I have three device: Macbook Pro (OSX 10.7.5) for work; an iPad and a Blackberry for mobile. I used mail, iCal, and Address Book combine with mobileme (iCloud) to exchange data such as contact, calendar and task from my Mackbook Pro to my iPad but never to Blackberry. The problem is my boss was asking me to change to Outlook 2011 for Mac because some of the email that I sent from Mail did not appear in my client's Blackberry. So how do you sync iCloud (contact, calendar, task) to Outlook 2011 for Mac? and how do you make seemless sync between iCloud to Outlook 2011 to Blackberry device or an iPad?
Best regards,
W. Sasongko

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Outlook 2011 for Mac stops retrieving new e-mail

I have both Outlook 2011 for Mac and Apple Mac tied to the same Gmail account via IMAP. After a few hours, Outlook stops retrieving new e-mail while Apple Mail continues retrieving new e-mail with no problem. I've already deleted the Gmail account from Outlook and recreated it. What could be causing this? Should Microsoft Office 2011 for Mac be re-installed? Does Outlook 2011 create a log during the e-mail send/receive process that I can review?

Hi,
Any good news from the Mac Forum?
Thanks,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Simon Wu
TechNet Community Support

Working with Outlook 2011 for Mac, my mails are slow and I can work only on-line, when off-line, mail cannot be opened because it is only partially downloaded. How to solve??

working with Outlook 2011 for Mac, my mails are slow and I can work only on-line, when off-line, mail cannot be opened because it is only partially downloaded. How to solve??

Try http://www.microsoft.com/mac/support.

Mails with suspicious links are send to contacts in my Outlook 2011 for Mac

Hi all
I have now for two days experienced that emails seems to be sent from my Outlook 2011 for Mac to 4 or 5 people from my contacts with suspicious links - they do not apear in my sent box - but I do get an copy sent to my own inbox ?
Does anyone know what this is and what to do ?
Regards
Gert

Sounds like your mail account has been hacked. Change the password immediately to a long, random, all over the keyboard one. Never use an ordinary word that can be found in the dictionary. My mail pword is 15 characters long.
http://www.reedcorner.net/mmg-infected/#spam
Message was edited by: WZZZ

Export NOTES from Mac Mail to Outlook 2011 for Mac

I have been trying to get Outlook 2011 to work as my primary Mail, Calendar, Notes, and Contacts.
I have only been successful syncing Mail (except for Notes), which it seemed to do on its own, and Contacts where I dragged an exported VCard file to Outlook Contacts. I couldn't get Calendar to import into Outlook so I just recreated the calendar on Outlook. Now Calendar and Mail sync just fine.
Can anyone tell me how to get Notes over to Outlook?
Sherman

Outlook for Mac has no option to import from Apple's Mail application. The best suggestion I can offer is that you use an IMAP account to transfer your messages.
Get a free Gmail IMAP account from Google and connect to the account in Mail. Drag your messages into the account to copy them to the server.
Connect to the same account in Outlook and copy your messages from the server to folders under On My Computer.
Another option is to get a third party tool that are available online.
One tool that I am familiar with is Apple Mail Export
Or you can find more on
google or
yahoo for more results
Hope this helps!

Export Apple mail to Outlook 2011 for Mac

Hi everyone,
I don't like the serie Mail/iCal/Carnet d'adresses from Apple, reason why I bought Outlook 2011 for Mac.
I succeed transferring all my contacts to Outlook.
I try now to transfer all my mails with their categories to Outlook too but I don't succeed. I read some discussions on this forum but they are obsolete as they were with snowLeopard and Outlook 2011. Would someone have good news for me and find a way to transfer all the mails with their categories from Apple Mail to Outlook 2011 for Mac ?
It would be nice and to receive a positive answer.
Thank you for your help
Renée

INFORMATION on Emailchemy from another Forum
I’ve found a way in which you can import Apple Mail into Outlook 2011 on Mac OS X Lion.
The software I’m running is Mac OS X 10.7.2 on a 2011 MacBook Pro.
You need to purchase an app called Emailchemy. It’s 29.99 for an individual license, and 49.99 for a family license. There are enterprise versions available as well.
Once you run the app, you need to do the following:
1. Export all mailboxes from Apple Mail to your desktop (or any other suitable location on your computer). You do this by selecting the mailbox, and then clicking on “Mailbox”, and then “Export Mailbox”. Save the destination, and the file is saved automatically.
2. Then you open Emailchemy and do the following:
- click on “toolbox” in the bottom left hand corner
- click on the second box on the top left hand called “advanced email conversion”
- click on “add file”
- select the folder (s) you just exported from Apple Mail (e.g. Inbox.mbox)
Now here comes the trick
- select format “apple mail 1.0 in the format option at the bottom
- then 3 sub-folders will appear “info-p.list”, “mbox” and “table of contents”
Select “mbox”
- click on “convert” and choose a save file name. Choose the format “MBOX file (standard mbox)”
- click on save
And you then have a folder created which Outlook 2011 recognizes and can import.
I just imported all my Apple Mail into Outlook 2011 – it works really well too – the formatting, attachments, etc are all there!
Hope this helps.

Outlook 2011 for Mac users must click send/receive to get new mail from exchange 2013 server

I recently switched our primary CAS servers over from a single exchange 2010 cas/mailbox/hub server to a couple new exchange 2013 CAS/Mailbox servers. Exchange 2013 has cu3, and is hosted on windows server 2012. Anyone who has their mailbox hosted
on one of these exchange 2013 servers has an issue where they must click the send/receive button to get new messages downloaded to their client. This is only the case for outlook 2011 for mac client. Activesync clients, mac mail, OWA, and Outlook 2010/13
all behave normally.
Where can I look or what can I check to troubleshoot this issue?

Hi,
Any good news from the Mac Forum?
Thanks,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Simon Wu
TechNet Community Support

How do I setup google mail server account in Outlook 2011 for Mac?

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Did you ever have success with this? I am about to do the same thing.

How to export Apple mail emails to Microsoft Outlook 2011 for mac?

Please provide some solution to migrate apple mail emails to outlook 2011 for mac.
NOTE: emails from the server have been deleted.

Hi,
Please check if this helps:
http://support.microsoft.com/kb/2413370/en-us
Since this forum is for general questions and feedback related to Outlook for Windows, it's better to post your question to the forum for Mac:
http://answers.microsoft.com/en-us/mac/forum/macoutlook
The reason why we recommend posting appropriately is
you
will
get the most qualified pool of respondents,
and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.
Thank you for your understanding.
Steve Fan
TechNet Community Support

HT1296 I just bought a new MacBook Pro and moved data over from my old MacBook Pro. Everything seemed fine at first but Outlook 2011 for Mac will not run. It just flashes the Outlook logo briefly and then closes. Help!

Everything seemed to work fine after moving everything over from my old MacBook Pro at first but I cannot run Outlook 2011 for Mac. The logo displays briefly and then the app closes. It never really even gets anything loaded other than the little logo.

Try removing and reinstalling Outlook
Next try posting in a more appropriate forum. this is the iPod touch forum

Using Outlook 2011 for mac and syncing blackberry very slow

I just bought 2 pcs of Mcabook pro. one for me and second for my cousin. we both have same office usage.i have installed office 2011. i use contacts / events / tasks of outlook and sync it with my blackberry curve. previously i was using Windows OS and i am so much used to it with its easy functionalities. Since last 15 days i have not done any work in my office as all time i am just involved in setting up one or another thing in my Macbook. i am really so much fed up and frustrated that i am thinking of switching back to Windows. i have some current issues like
Airport disconnects automatically anytime. after then i have to restart the system that is the only way. it shows as connected but i dont find my home network or internet. after restarting it works !!! it happens 4-5 times in a day...
Sync with blackberry is very slow. i do have Approx 2500 contacts / 300 tasks and 10-15 events. but it takes approx 10 times more time than i was doing with Windows.
in the blackberry desktop manager there is only one option of syncing i.e. Two way sync. what if i only want to transfer data from Macbook to Blackberry or from Blackberry to Macbook?
data sync is not perfect also. every time some entries goes missing.
i want to use ical for events and tasks.. but i dont find List view for events which is not convinient.
i have my e mails in Outlook 2011 for mac. what if i want to transfer my mail to mail for mac?
i will be obliged if anyone can help and show that my INR 70000.00 * 2 is not wasted... Frustrated Really...

Good luck with that.
You're not going to like this answer, but you should let Exchange be your e-mail system. Move off Gmail to Exchange on-premises or Online.
Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

Slow attachment upload with Exchange Web Services (Outlook 2011 for Mac?)

We're experiencing slow attachment upload with Exchange Web Services versus MAPI, OWA, and Outlook Anywhere. I'm not totally certain that it is Exchange Web Services or specifically Outlook 2011 for Mac. I attempted to test with the Mac Mail
App, but it makes it difficult to tell when the attachment has been uploaded and the file has been sent. Here's what we're seeing (10mb file):
MAPI / RPC/HTTPS / OWA: 10-15 seconds upload time
Exchange Web Services (Outlook 2011 for Mac): 60-90 seconds upload time
Thoughts? Any idea why we would see such a drastic difference in attachment upload time? Any way to prove definitively that it is Exchange Web Services vs. Outlook 2011 for Mac? We've tried it from multiple locations with multiple different machines,
and although the upload times vary (some locations have more bandwidth etc) the ratios remain similar.

Hi ,
Does all the user occurred the issue ?
If only special user, I recommend you do the following steps and test:
1.Remove and re-add the email account and check if this helps to resolve the issue.
To remove and add the email accounts:
Open Outlook > GO to Tools > Accounts > Click on "Minus" symbol to remove and "Plus" to add an Email account.
2.Creating a new user profile:
http://support.microsoft.com/kb/2439218/
3. If the issue persists, rebuild the data base and check the results:
http://support.microsoft.com/kb/2360509
You can also post it on Office for MAC forum to get special support about the difference between Outlook and Outlook for MAC.
http://www.microsoft.com/mac/support
Wendy Liu
TechNet Community Support

I cannot send email from Outlook 2011 (for Mac). But can send from other applications

I have Outlook 2011 for Mac - I have validated the settings and up until yesterday could send and receive emails using my .mac account.
I can send using icloud and mail (I use Outlook for work purposes) and can send in outlook using my work accounts.
My settings
Incoming server - imap.mail.me.com
Use SSL to connect checked.
Outgoing server - smtp.mail.me.com
override default port checked (port 587)
use SSL to connect checked
authentication - Username and password.
I have rebuilt the database - no effect.
I continue to get the error
"Mail could not be sent
The server for account "mac" returned the error. 5.7.8. Bad Username or password (Authentication failed..)" Your username/password or security settings may be incorrect. Would you like to try rentering your password"
I have validated my username and password and rentered them both.
I have emptied the outbox and retried but nothing works.
Thanks for the help.

Update - I now have it working.
am not really sure what exactly fixed it.
I changed a lot of things but my setup now has the following which I think fixed.
outgoing server - p06-smtp.mail.me.com
override default port checked - port now 587
on more options button changed it to "use incoming server info".

Outlook 2011 for Mac keeps asking me for password

I had been using Windows Live Mail (pop 3) for years until last week; rarely, if ever had any problems downloading my mail.
I just bought a Mac computer and am using Outlook 2011 for Mac; my operating system is Maverick (if that means anything to anyone).
The BT tech guys suggested I set up my mail accounts as IMAP so that all mail read on the server syncs etc. with my Outlook. It all sounded great. However, ever since I installed Outlook for Mail it asks me for my password numerous times during the day (for each of my 5 email accounts)....it usually does this when the computer has been in sleep mode, i.e., when Outlook tries to download mail from the server.
Something else to mention is that whilst the BT tech guys set up my IMAP accounts with:
Incoming Port - 993 (requires SSL)
Outgoing Port - 465 (requires SSL/TLS)
The BT Mail department (today) told me to revert back to 110 (outgoing) and 25 (incoming) and to call the incoming and outgoing mail.btinternet.com instead of the smtp.........(I forget the rest of it now) that the tech guys set it up as.
I've since reverted the incoming and outgoing to mail.btinternet.com but haven't changed the numbers to 110 and 25 because the BT Mail guy said "if you are able to send/receive using the 993 and 465...just leave them. And I *am* able to send/receive. The problem is more the password prompt and the message "server not recognised" or whatever it says....I can't recall the exact words.
I phoned Apple and they of course say it is an Outlook problem; not an Apple one, though they did help me delete the mail settings in their keychain thingie so that I could put in my passwords again (all passwords are correct by the way).
Apple did ask, however if my internet service provider are happy for me to have mail set up as IMAP; she epxlained that it really isn'y *my* choice; it's the server people's choice.
My questions are therefore: 1) who/what is my server? Is it BT? My email addresses are all btinternet.com and I'm also using BT Broadband for both home and my business/office.
I just don't understand why Outlook keeps prompting me for password so my second question is 2) does anyone know why I am being prompted for my password as often as I am? Does this have to do with IMAP settings? with Outlook? or with my Server? or possibly all of the above? and how does one identify the real issue?
Many thanks!

Hi Steve,
Thanks for this-yes, eventually, I do send/receive fine, once I've poppedd my passwords in.
I think you are right in that BT seem to be having unique server/login issues...at least this is what I've read elsewhere too.
Iroonically, this AM I opened my new Mac and have *not* been asked for passwords so perhaps the changes I made in the settings yesterday (keychain reset in Mac) and also changing it from smtp.....to mail.btinternet.com solved the issue...who knows? All I know is this last week I've nearly lost the will to live on more than one occasion, from the transition from PC Windows Live Mail to Outlook for Mac.

Outlook 2011 for Mac Data is corrupt Mail could not be sent Error code: -19943

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